Editorial Independence

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StarlynnCare
Oregon · Lake Oswego

Footsteps at Lake Oswego.

Footsteps at Lake Oswego is Grade C−, ranked in the bottom 41% of Oregon memory care with 14 OR DHS citations on record; last inspected Jan 2026.

ALF · Memory Care24 licensed beds · mediumDementia-trained staff
3900 Kruse Way Place · Lake Oswego, OR 97035LIC# 0000050484
Facility · Lake Oswego
Footsteps at Lake Oswego
© Google Street Viewoperator? submit a photo →
A 24-bed ALF · Memory Care with 14 citations on file — most recent Apr 2025.
Last inspection · Jan 2026 · citedSource · OR-DHS
Licensed beds
24
Memory care
✓ Yes
Last inspection
Jan 2026
Last citation
Apr 2025
Operated by
Phone
§ 01 · Snapshot

A medium home, reviewed on public record.

§ 02 · Peer Comparison

Ranked against 81 Oregon facilities.

ALF memory care · 36-month window. Higher percentile = better. Source: Oregon Dept. of Human Services · Long-Term Care Licensing.

Severity rank
10th
Weighted citations per bed.
peer median
0
100
Repeat rank
100th
Repeat deficiencies as share of total.
peer median
0
100
Frequency rank
14th
Deficiencies per inspection.
peer median
0
100

FACILITY WATCH · BETA

Footsteps at Lake Oswego has 14 citations on record. Know the moment anything changes.

New findings, complaint investigations, or status changes — emailed to you free.

§ 03 · The Record

Citation history, plotted month by month.

14 deficiencies on record. Each bar is a month with a citation.

45weighted score · 24 mo
Last citation: APR 2025. Compared against peer median (dashed).
peer median
APR 2025
Jun 2024May 2026

Finding distribution

14 total · 36 months

Scope × Severity (CMS A–L)

Isolated
Pattern
Widespread
Sev 4 · IJ
J
K
L
Sev 3
G9
H
I
Sev 2
D
E
F
Sev 1
A5
B
C
§ 05 · Tour Prep

Questions to ask before you visit.

A short pre-tour checklist tailored to Footsteps at Lake Oswego's record and state requirements.

01 /

The community holds an Oregon DHS Memory Care Endorsement and has 19 deficiencies recorded across 26 inspection reports — can you walk us through the corrective action plans for the most significant deficiencies and show us how the facility tracks completion of those plans?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

02 /

Twenty-one complaints were filed with Oregon DHS during the inspection period on file — can you explain which complaints were substantiated, what the facility learned from those complaints, and what changes you made in response?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

03 /

The most recent inspection took place on January 21, 2026 — can you provide a copy of that inspection report and any written corrective action plans submitted to Oregon DHS, and confirm whether all cited deficiencies have been resolved?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

§ 06 · Full Inspection Record

Every OR-DHS visit, verbatim.

20 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.

20
reports on file
14
total deficiencies
2026-01-21
Annual Compliance Visit
No findings
2025-04-21
Complaint Investigation
No findings
2025-04-11
Complaint Investigation
1 · Licensing Violation

Plain-language summary

A complaint investigation found that the facility failed to maintain adequate staffing levels as required by the Administrative Staffing Standards and Training (ABST) rule. The facility was not staffed according to state requirements for the level of care provided.

Licensing ViolationOAR §__or_8403864c0585606f9b67724a09f5f004
Verbatim citation text · OAR §__or_8403864c0585606f9b67724a09f5f004

Failed to staff as indicated by ABST

Full inspector notes

—: Failed to staff as indicated by ABST

2025-03-16
Complaint Investigation
1 · Licensing Violation

Plain-language summary

A complaint was investigated alleging the facility failed to provide a safe environment. The investigation outcome was not substantiated, meaning no violation was found.

Licensing ViolationOAR §__or_21aea80b7cdc98434ed2b854cffe20ce
Verbatim citation text · OAR §__or_21aea80b7cdc98434ed2b854cffe20ce

Failed to provide safe environment

Full inspector notes

—: Failed to provide safe environment

2025-03-14
Complaint Investigation
1 · Licensing Violation

Plain-language summary

A complaint was received alleging the facility failed to provide a safe environment. The investigation did not substantiate a violation based on the available findings. No further details about the specific allegation or inspection outcome are provided in this record.

Licensing ViolationOAR §__or_a30b315bbad6d2609ee482074b9d9518
Verbatim citation text · OAR §__or_a30b315bbad6d2609ee482074b9d9518

Failed to provide safe environment

Full inspector notes

—: Failed to provide safe environment

2025-03-06
Complaint Investigation
1 · Licensing Violation

Plain-language summary

A complaint was investigated that the facility failed to provide a safe environment. The investigation outcome has not yet been determined or finalized. Families should check back with Oregon DHS for the final findings once the investigation is complete.

Licensing ViolationOAR §__or_e0f8bf8768be2a5c8914cef30e495672
Verbatim citation text · OAR §__or_e0f8bf8768be2a5c8914cef30e495672

Failed to provide safe environment

Full inspector notes

—: Failed to provide safe environment

2025-01-28
Annual Compliance Visit
No findings
2024-09-02
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated alleging the facility failed to provide a safe environment. The investigation outcome has not been determined or disclosed in the available documentation. Families should contact Oregon DHS Long-Term Care Licensing directly for the final findings.

Abuse: NeglectOAR §__or_474a704e9d442a9403ff04965386d916
Verbatim citation text · OAR §__or_474a704e9d442a9403ff04965386d916

Failed to provide safe environment

Full inspector notes

—: Failed to provide safe environment

2024-08-13
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint investigation found that the facility failed to follow a resident's care plan. No further details about the specific care plan requirements or how they were not followed are provided in the available information.

Abuse: NeglectOAR §__or_c28d3babf5b46b3be2d854f058005548
Verbatim citation text · OAR §__or_c28d3babf5b46b3be2d854f058005548

Failed to follow care plan

Full inspector notes

—: Failed to follow care plan

2024-08-06
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint investigation found that the facility failed to properly plan care for a resident. The investigation substantiated this licensing violation. No additional details about specific care deficiencies or outcomes were documented in the inspection record.

Abuse: NeglectOAR §__or_84b4e0bcb7bda20b2da30ac3e617a6a3
Verbatim citation text · OAR §__or_84b4e0bcb7bda20b2da30ac3e617a6a3

Failed to properly plan care

Full inspector notes

—: Failed to properly plan care

2024-08-03
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint investigation found that the facility failed to provide a safe environment. No additional details about the specific safety violation or outcome of the investigation are available in the documentation provided.

Abuse: NeglectOAR §__or_375a6524aa323b8ed0af0cc04b966120
Verbatim citation text · OAR §__or_375a6524aa323b8ed0af0cc04b966120

Failed to provide safe environment

Full inspector notes

—: Failed to provide safe environment

2024-06-03
Complaint Investigation
1 · Licensing Violation

Plain-language summary

A complaint was investigated alleging the facility failed to provide a safe environment. The investigation did not substantiate the complaint. No licensing violations were found.

Licensing ViolationOAR §__or_082c796f695663ad0b055d8e54ed2a3d
Verbatim citation text · OAR §__or_082c796f695663ad0b055d8e54ed2a3d

Failed to provide safe environment

Full inspector notes

—: Failed to provide safe environment

2024-05-29
Complaint Investigation
No findings
2024-05-21
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint investigation found that the facility failed to properly plan care for a resident. The facility did not develop or maintain an adequate care plan addressing the resident's needs and preferences. This is a licensing violation under Oregon's residential care rules.

Abuse: NeglectOAR §__or_32bc3cce4255205f0df3a3af79a1f972
Verbatim citation text · OAR §__or_32bc3cce4255205f0df3a3af79a1f972

Failed to properly plan care

Full inspector notes

—: Failed to properly plan care

2024-03-16
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint investigation found that the facility failed to properly plan care for a resident. The allegation was substantiated as a licensing violation. No further details about the specific care planning deficiency were provided in the inspection record.

Abuse: NeglectOAR §__or_ee25db3f2c263888a98c0760e9cc0666
Verbatim citation text · OAR §__or_ee25db3f2c263888a98c0760e9cc0666

Failed to properly plan care

Full inspector notes

—: Failed to properly plan care

2024-02-12
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated regarding failure to properly plan care. The outcome of this investigation is not specified in the available documentation. Families should contact Oregon DHS Long-Term Care Licensing directly for the complete findings of this complaint.

Abuse: NeglectOAR §__or_0999a4c2980cb0195af2f9d6ab601f7c
Verbatim citation text · OAR §__or_0999a4c2980cb0195af2f9d6ab601f7c

Failed to properly plan care

Full inspector notes

—: Failed to properly plan care

2024-02-06
Annual Compliance Visit
No findings
2024-01-29
Annual Compliance Visit
No findings
2024-01-27
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated regarding failure to provide a safe environment. The outcome of this complaint investigation was not determined or documented in the available record. Families seeking details about this complaint should contact Oregon DHS Long-Term Care Licensing directly for the full findings.

Abuse: NeglectOAR §__or_8bcb5804e685471dc2e7b016a3df7e47
Verbatim citation text · OAR §__or_8bcb5804e685471dc2e7b016a3df7e47

Failed to provide safe environment

Full inspector notes

—: Failed to provide safe environment

2023-12-17
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint investigation found that the facility failed to follow a resident's care plan. No further details about the specific care plan requirements or how they were not followed were provided in the inspection record.

Abuse: NeglectOAR §__or_870ffb747b1016358534f1219701f69d
Verbatim citation text · OAR §__or_870ffb747b1016358534f1219701f69d

Failed to follow care plan

Full inspector notes

—: Failed to follow care plan

9 older inspections from 2022 are not shown in the free view.

9 older inspections (20222023) are available with a premium membership.

§ 07 · Nearby

Other facilities in Clackamas County.

Other memory care facilities in Clackamas County with similar care offerings.

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