The Ackerly at Reed's Crossing Memory Care.
The Ackerly at Reed's Crossing Memory Care is Grade B−, ranked in the top 32% of Oregon memory care with 5 OR DHS citations on record; last inspected Jan 2025.
A medium home, reviewed on public record.
Ranked against 118 Oregon facilities.
ALF memory care · 36-month window. Higher percentile = better. Source: Oregon Dept. of Human Services · Long-Term Care Licensing.
FACILITY WATCH · BETA
The Ackerly at Reed's Crossing Memory Care has 5 citations on record. Know the moment anything changes.
New findings, complaint investigations, or status changes — emailed to you free.
Citation history, plotted month by month.
5 deficiencies on record. Each bar is a month with a citation.
Finding distribution
5 total · 36 monthsScope × Severity (CMS A–L)
Questions to ask before you visit.
A short pre-tour checklist tailored to The Ackerly at Reed's Crossing Memory Care's record and state requirements.
Oregon DHS records show 7 inspection reports on file with 5 deficiencies cited — can you walk us through the most recent deficiency findings from the January 29, 2025 inspection and show us the written corrective action plans the facility submitted to address them?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
The facility holds an Oregon DHS Memory Care Endorsement and is licensed for 28 beds — what specific dementia care training do staff complete to maintain that endorsement, and can you provide documentation of the most recent training completion records for staff working on this unit?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
Five complaints were filed with Oregon DHS Long-Term Care Licensing during the inspection period on file — can you tell us whether any of those complaints were substantiated, and if so, what changes the facility made in response?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
Every OR-DHS visit, verbatim.
7 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.
2026-01-01Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint investigation found that the facility failed to administer medication as ordered to a resident. The investigation substantiated this violation of Oregon's long-term care licensing rules. Families should contact the facility directly or request the full inspection report from Oregon DHS for details about corrective actions taken.
“Failed to administer medication as ordered”
Full inspector notes
—: Failed to administer medication as ordered
2025-12-31Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging the facility failed to provide a safe environment. The investigation found a licensing violation related to safety. No additional details about the specific safety concern are provided in this summary.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2025-07-08Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging the facility failed to provide a safe environment. The investigation did not substantiate the complaint, and no violation was found.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2025-06-22Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint was investigated alleging that a resident was not protected from verbal abuse. The investigation outcome has not yet been determined or finalized. Families should contact the facility or the Oregon Department of Human Services for the current status of this complaint.
“Failed to protect resident from verbal abuse”
Full inspector notes
—: Failed to protect resident from verbal abuse
2025-01-29Annual Compliance VisitNo findings
2024-07-13Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint investigation found that the facility failed to provide a service to a resident. The specific service that was not provided was not detailed in the available documentation.
“Failed to provide service”
Full inspector notes
—: Failed to provide service
2024-02-26Annual Compliance VisitNo findings
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