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StarlynnCare
Oregon · Hermiston

Guardian Angel Homes Memory Care.

Guardian Angel Homes Memory Care is Grade C−, ranked in the bottom 43% of Oregon memory care with 22 OR DHS citations on record; last inspected Nov 2025.

ALF · Memory Care32 licensed beds · mediumDementia-trained staff
540 Nw 12th St · Hermiston, OR 97838LIC# 0000050428
Facility · Hermiston
Guardian Angel Homes Memory Care
© Google Street Viewoperator? submit a photo →
A 32-bed ALF · Memory Care with 22 citations on file — most recent Aug 2025.
Last inspection · Nov 2025 · citedSource · OR-DHS
Licensed beds
32
Memory care
✓ Yes
Last inspection
Nov 2025
Last citation
Aug 2025
Operated by
Phone
§ 01 · Snapshot

A medium home, reviewed on public record.

§ 02 · Peer Comparison

Ranked against 118 Oregon facilities.

ALF memory care · 36-month window. Higher percentile = better. Source: Oregon Dept. of Human Services · Long-Term Care Licensing.

Severity rank
9th
Weighted citations per bed.
peer median
0
100
Repeat rank
100th
Repeat deficiencies as share of total.
peer median
0
100
Frequency rank
20th
Deficiencies per inspection.
peer median
0
100

FACILITY WATCH · BETA

Guardian Angel Homes Memory Care has 22 citations on record. Know the moment anything changes.

New findings, complaint investigations, or status changes — emailed to you free.

§ 03 · The Record

Citation history, plotted month by month.

22 deficiencies on record. Each bar is a month with a citation.

45weighted score · 24 mo
Last citation: AUG 2025. Compared against peer median (dashed).
peer median
AUG 2025
Jun 2024May 2026

Finding distribution

22 total · 36 months

Scope × Severity (CMS A–L)

Isolated
Pattern
Widespread
Sev 4 · IJ
J
K
L
Sev 3
G15
H
I
Sev 2
D
E
F
Sev 1
A7
B
C
2025-11-24
Annual Compliance Visit
OR-DHS
No findings
2025-08-06
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2025-07-17
Complaint Investigation
OR-DHS
No findings
2025-05-20
Complaint Investigation
OR-DHS
1 · Licensing Violation
2025-05-18
Complaint Investigation
OR-DHS
1 · Licensing Violation
2025-05-06
Complaint Investigation
OR-DHS
1 · Licensing Violation
2025-02-04
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2025-01-23
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2024-12-02
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2024-11-04
Annual Compliance Visit
OR-DHS
No findings
2024-09-22
Complaint Investigation
OR-DHS
1 · Licensing Violation
2024-08-04
Complaint Investigation
OR-DHS
1 · Licensing Violation
2024-03-18
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2024-02-26
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2024-02-09
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2024-01-11
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2023-12-12
Complaint Investigation
OR-DHS
1 · Licensing Violation
2023-10-21
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2023-10-19
Complaint Investigation
OR-DHS
1 · Licensing Violation
2023-10-09
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2023-09-09
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2023-08-21
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2023-08-07
Annual Compliance Visit
OR-DHS
No findings
2023-06-28
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2023-06-14
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2023-06-10
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
§ 05 · Tour Prep

Questions to ask before you visit.

A short pre-tour checklist tailored to Guardian Angel Homes Memory Care's record and state requirements.

01 /

The facility holds an Oregon DHS Memory Care Endorsement and has 37 deficiencies recorded across 43 inspection reports — can you walk us through the corrective action plans for the most frequently cited deficiency categories and show documentation of how those issues were resolved?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

02 /

The most recent inspection occurred on November 24, 2025 — what deficiencies, if any, were cited during that visit, and can you provide the written corrective action plan submitted to Oregon DHS along with evidence that all cited issues have been addressed?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

03 /

With 38 complaints on file with Oregon Department of Human Services Long-Term Care Licensing, can you describe the nature of those complaints and share documentation showing how the facility investigated and responded to substantiated concerns?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

§ 06 · Full Inspection Record

Every OR-DHS visit, verbatim.

26 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.

26
reports on file
22
total deficiencies
2025-11-24
Annual Compliance Visit
No findings
2025-08-06
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was received alleging the facility failed to provide a safe environment. The investigation found a licensing violation related to this allegation. The facility was required to correct the violation.

Abuse: NeglectOAR §__or_b2b03faca8871614c10d8f2c650a444d
Verbatim citation text · OAR §__or_b2b03faca8871614c10d8f2c650a444d

Failed to provide safe environment

Full inspector notes

—: Failed to provide safe environment

2025-07-17
Complaint Investigation
No findings
2025-05-20
Complaint Investigation
1 · Licensing Violation

Plain-language summary

A complaint was investigated alleging that the facility failed to follow a resident's care plan. The investigation found a licensing violation related to this allegation. The facility was required to correct the deficiency.

Licensing ViolationOAR §__or_1c15fe5353577f8cc889f47a18031ea6
Verbatim citation text · OAR §__or_1c15fe5353577f8cc889f47a18031ea6

Failed to follow care plan

Full inspector notes

—: Failed to follow care plan

2025-05-18
Complaint Investigation
1 · Licensing Violation

Plain-language summary

A complaint was investigated that a facility failed to protect a resident from verbal abuse. The investigation outcome has not yet been finalized or disclosed in this record. Families should contact Oregon DHS Long-Term Care Licensing directly for the current status of this complaint.

Licensing ViolationOAR §__or_79adf129438ac1e5dd3e0e751716d4d9
Verbatim citation text · OAR §__or_79adf129438ac1e5dd3e0e751716d4d9

Failed to protect resident from verbal abuse

Full inspector notes

—: Failed to protect resident from verbal abuse

2025-05-06
Complaint Investigation
1 · Licensing Violation

Plain-language summary

A complaint investigation found that staff failed to follow the resident's care plan. The specific nature of the care plan deviation and any resulting impact were not detailed in the available inspection documentation. This constitutes a licensing violation under Oregon residential care regulations.

Licensing ViolationOAR §__or_0a7390c887c525da24f5f5fae16b75a8
Verbatim citation text · OAR §__or_0a7390c887c525da24f5f5fae16b75a8

Failed to follow care plan

Full inspector notes

—: Failed to follow care plan

2025-02-04
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint investigation found that the facility failed to follow a resident's care plan. No further details about the specific care plan deficiency or any resulting harm were documented in this record.

Abuse: NeglectOAR §__or_063cd38cacbe0ed7fc7e6eb5eb667882
Verbatim citation text · OAR §__or_063cd38cacbe0ed7fc7e6eb5eb667882

Failed to follow care plan

Full inspector notes

—: Failed to follow care plan

2025-01-23
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was received that the facility failed to follow a resident's care plan. The investigation determined that the complaint could not be substantiated.

Abuse: NeglectOAR §__or_6eab75379ccee6af17978ad6cb3cd531
Verbatim citation text · OAR §__or_6eab75379ccee6af17978ad6cb3cd531

Failed to follow care plan

Full inspector notes

—: Failed to follow care plan

2024-12-02
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated regarding failure to properly plan care. The outcome of that investigation has not been determined or documented in this record. Families seeking details should contact Oregon DHS Long-Term Care Licensing directly for the final inspection findings.

Abuse: NeglectOAR §__or_c3c721860ed9fc1ffb9e2e2fd605e58b
Verbatim citation text · OAR §__or_c3c721860ed9fc1ffb9e2e2fd605e58b

Failed to properly plan care

Full inspector notes

—: Failed to properly plan care

2024-11-04
Annual Compliance Visit
No findings
2024-09-22
Complaint Investigation
1 · Licensing Violation

Plain-language summary

A complaint was investigated alleging the facility failed to provide a safe environment. The investigation outcome was not determined at the time this record was documented. No conclusion about whether the complaint was substantiated has been finalized.

Licensing ViolationOAR §__or_d4c011367f15da8f8b4e21a7a7dcf271
Verbatim citation text · OAR §__or_d4c011367f15da8f8b4e21a7a7dcf271

Failed to provide safe environment

Full inspector notes

—: Failed to provide safe environment

2024-08-04
Complaint Investigation
1 · Licensing Violation

Plain-language summary

A complaint was received alleging the facility failed to provide a safe environment. The investigation found a licensing violation related to this allegation. The facility was required to take corrective action to address the safety deficiency.

Licensing ViolationOAR §__or_f7c741131f5f1a2b1dcc462b6f71238c
Verbatim citation text · OAR §__or_f7c741131f5f1a2b1dcc462b6f71238c

Failed to provide safe environment

Full inspector notes

—: Failed to provide safe environment

2024-03-18
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint investigation found that the facility failed to follow a resident's care plan. No further details about the specific care plan requirements or how they were not followed are provided in the documentation.

Abuse: NeglectOAR §__or_b422dd122f4548fb3842cb988c7cd5c3
Verbatim citation text · OAR §__or_b422dd122f4548fb3842cb988c7cd5c3

Failed to follow care plan

Full inspector notes

—: Failed to follow care plan

2024-02-26
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated alleging the facility failed to properly plan care. The investigation outcome was not substantiated, meaning no violation was found.

Abuse: NeglectOAR §__or_409adb6839247c374cfe5aadd9b11f43
Verbatim citation text · OAR §__or_409adb6839247c374cfe5aadd9b11f43

Failed to properly plan care

Full inspector notes

—: Failed to properly plan care

2024-02-09
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated finding that the facility failed to follow a resident's care plan. No further details about the specific care plan violations or corrective actions are provided in the available inspection record.

Abuse: NeglectOAR §__or_d95adbc268c571f0888f5e1986adbb4d
Verbatim citation text · OAR §__or_d95adbc268c571f0888f5e1986adbb4d

Failed to follow care plan

Full inspector notes

—: Failed to follow care plan

2024-01-11
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated alleging the facility failed to provide a safe environment. The investigation outcome was not substantiated, meaning no violation was found. The facility was not cited for this complaint.

Abuse: NeglectOAR §__or_f8118adc2ad891e8cc372b88017ec17a
Verbatim citation text · OAR §__or_f8118adc2ad891e8cc372b88017ec17a

Failed to provide safe environment

Full inspector notes

—: Failed to provide safe environment

2023-12-12
Complaint Investigation
1 · Licensing Violation

Plain-language summary

A complaint investigation was conducted regarding failure to provide a safe environment. The outcome of the complaint investigation was not documented in this summary. Additional details about specific findings or corrective actions are not available.

Licensing ViolationOAR §__or_fea922bb9d6385d75c84813e22fee616
Verbatim citation text · OAR §__or_fea922bb9d6385d75c84813e22fee616

Failed to provide safe environment

Full inspector notes

—: Failed to provide safe environment

2023-10-21
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated that the facility failed to provide a safe environment. The outcome of that investigation is not yet available. Families may want to follow up with the facility or the Oregon Department of Human Services for the final determination once the investigation is complete.

Abuse: NeglectOAR §__or_1c1be99ec8fbc5e5d21e03551e03e51f
Verbatim citation text · OAR §__or_1c1be99ec8fbc5e5d21e03551e03e51f

Failed to provide safe environment

Full inspector notes

—: Failed to provide safe environment

2023-10-19
Complaint Investigation
1 · Licensing Violation

Plain-language summary

A complaint was investigated regarding failure to use an ABST (anti-bowel spasm treatment). The investigation did not substantiate the complaint, and no violation was found.

Licensing ViolationOAR §__or_66e8c18cc507d08f662b8dfd1c2ec1ca
Verbatim citation text · OAR §__or_66e8c18cc507d08f662b8dfd1c2ec1ca

Failed to use an ABST

Full inspector notes

—: Failed to use an ABST

2023-10-09
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated alleging the facility failed to provide a safe environment. The investigation did not substantiate the complaint. No violation was found.

Abuse: NeglectOAR §__or_bd48ae76762162760368d07ede5f4dd2
Verbatim citation text · OAR §__or_bd48ae76762162760368d07ede5f4dd2

Failed to provide safe environment

Full inspector notes

—: Failed to provide safe environment

2023-09-09
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated alleging the facility failed to provide a safe environment. The investigation outcome has not yet been determined or was not included in the available information. Families should contact Oregon DHS Long-Term Care Licensing directly for the final investigation results.

Abuse: NeglectOAR §__or_4b4e65a2d36c27bbe4824ebe8b657454
Verbatim citation text · OAR §__or_4b4e65a2d36c27bbe4824ebe8b657454

Failed to provide safe environment

Full inspector notes

—: Failed to provide safe environment

2023-08-21
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated alleging the facility failed to provide a safe environment. The investigation did not substantiate a violation. No additional details were documented regarding the specific concern.

Abuse: NeglectOAR §__or_d79eca921b6aa3bf164e3355c2fc63ba
Verbatim citation text · OAR §__or_d79eca921b6aa3bf164e3355c2fc63ba

Failed to provide safe environment

Full inspector notes

—: Failed to provide safe environment

2023-08-07
Annual Compliance Visit
No findings
2023-06-28
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated that the facility failed to provide a safe environment. The investigation outcome was not substantiated, meaning no violation was found. No further details about the complaint allegation are available in this record.

Abuse: NeglectOAR §__or_a00e6a2fde7d29e179e1b0ad234d0514
Verbatim citation text · OAR §__or_a00e6a2fde7d29e179e1b0ad234d0514

Failed to provide safe environment

Full inspector notes

—: Failed to provide safe environment

2023-06-14
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was received that the facility failed to provide a safe environment. The inspection narrative does not detail what specific unsafe conditions were found or what the outcome of the investigation was. Without additional details from the inspection report, it is not possible to describe what safety issue was identified or whether the complaint was substantiated.

Abuse: NeglectOAR §__or_65c05909f940d6919bc9ad3a9dece403
Verbatim citation text · OAR §__or_65c05909f940d6919bc9ad3a9dece403

Failed to provide safe environment

Full inspector notes

—: Failed to provide safe environment

2023-06-10
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated alleging the facility failed to provide a safe environment. The investigation outcome has not been finalized or disclosed in the available documentation. Families should contact Oregon DHS Long-Term Care Licensing for the complete findings and any corrective action required.

Abuse: NeglectOAR §__or_cd5daec52f028bfc083616d16f44bda5
Verbatim citation text · OAR §__or_cd5daec52f028bfc083616d16f44bda5

Failed to provide safe environment

Full inspector notes

—: Failed to provide safe environment

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