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StarlynnCare
Oregon · Grants Pass

Pacific Living Centers of Grants Pass at Heidi.

Pacific Living Centers of Grants Pass at Heidi is Grade B−, ranked in the top 32% of Oregon memory care with 2 OR DHS citations on record; last inspected Oct 2024.

ALF · Memory Care15 licensed beds · mediumDementia-trained staff
2144 Nw Heidi Lane · Grants Pass, OR 97526LIC# 0000005255
Limited Inspection History · fewer than 4 records in 3 years
Facility · Grants Pass
Pacific Living Centers of Grants Pass at Heidi
© Google Street Viewoperator? submit a photo →
A 15-bed ALF · Memory Care with 2 citations on file — most recent Dec 2024.
Last inspection · Oct 2024 · citedSource · OR-DHS
Licensed beds
15
Memory care
✓ Yes
Last inspection
Oct 2024
Last citation
Dec 2024
Operated by
Phone
§ 01 · Snapshot

A medium home, reviewed on public record.

§ 02 · Peer Comparison

Ranked against 81 Oregon facilities.

ALF memory care · 36-month window. Higher percentile = better. Source: Oregon Dept. of Human Services · Long-Term Care Licensing.

Severity rank
75th
Weighted citations per bed.
peer median
0
100
Repeat rank
100th
Repeat deficiencies as share of total.
peer median
0
100
Frequency rank
28th
Deficiencies per inspection.
peer median
0
100

FACILITY WATCH · BETA

Pacific Living Centers of Grants Pass at Heidi has 2 citations on record. Know the moment anything changes.

New findings, complaint investigations, or status changes — emailed to you free.

§ 03 · The Record

Citation history, plotted month by month.

2 deficiencies on record. Each bar is a month with a citation.

1weighted score · 24 mo
Last citation: DEC 2024. Compared against peer median (dashed).
peer median
DEC 2024
Jun 2024May 2026

Finding distribution

2 total · 36 months

Scope × Severity (CMS A–L)

Isolated
Pattern
Widespread
Sev 4 · IJ
J
K
L
Sev 3
G
H
I
Sev 2
D
E
F
Sev 1
A2
B
C
§ 05 · Tour Prep

Questions to ask before you visit.

A short pre-tour checklist tailored to Pacific Living Centers of Grants Pass at Heidi's record and state requirements.

01 /

Oregon DHS records show 33 complaints filed against this 15-bed facility — can you provide documentation of how each substantiated complaint was resolved, including any corrective action plans submitted to the state?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

02 /

The facility holds an Oregon DHS Memory Care Endorsement and had its most recent inspection on October 21, 2024 — can you walk us through the written dementia care program that supports this endorsement and explain how staff demonstrate competency in memory care practices?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

03 /

With 33 deficiencies documented across 35 inspection reports, what systems are now in place to prevent recurrence of the most common deficiency themes, and can you share the facility's internal tracking records for compliance monitoring?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

§ 06 · Full Inspection Record

Every OR-DHS visit, verbatim.

3 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.

3
reports on file
2
total deficiencies
2024-12-07
Complaint Investigation
1 · Licensing Violation

Plain-language summary

A complaint investigation found that the facility failed to provide a safe medication administration system. The specific deficiencies identified were not detailed in the available information. Families should contact the facility or DHS directly for details about what corrective actions were required.

Licensing ViolationOAR §__or_582d2c3f07ff556e01d7b3c083426e1c
Verbatim citation text · OAR §__or_582d2c3f07ff556e01d7b3c083426e1c

Failed to provide a safe medication administration system

Full inspector notes

—: Failed to provide a safe medication administration system

2024-10-21
Annual Compliance Visit
No findings
2024-03-09
Complaint Investigation
1 · Licensing Violation

Plain-language summary

A complaint investigation was conducted regarding failure to provide a safe environment. The investigation outcome was not substantiated, meaning no violation was found.

Licensing ViolationOAR §__or_6b27f200e0e9b27db1763b67f8b9cb62
Verbatim citation text · OAR §__or_6b27f200e0e9b27db1763b67f8b9cb62

Failed to provide safe environment

Full inspector notes

—: Failed to provide safe environment

32 older inspections from 2010 are not shown in the free view.

32 older inspections (20102023) are available with a premium membership.

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