Pacific Grove Memory Care.
Pacific Grove Memory Care is Grade C, ranked in the top 49% of Oregon memory care with 31 OR DHS citations on record; last inspected May 2023.
A large home, reviewed on public record.
Ranked against 118 Oregon facilities.
ALF memory care · 36-month window. Higher percentile = better. Source: Oregon Dept. of Human Services · Long-Term Care Licensing.
FACILITY WATCH · BETA
Pacific Grove Memory Care has 31 citations on record. Know the moment anything changes.
New findings, complaint investigations, or status changes — emailed to you free.
Citation history, plotted month by month.
31 deficiencies on record. Each bar is a month with a citation.
Finding distribution
31 total · 36 monthsScope × Severity (CMS A–L)
Questions to ask before you visit.
A short pre-tour checklist tailored to Pacific Grove Memory Care's record and state requirements.
Pacific Grove holds an Oregon DHS Memory Care Endorsement — can you walk us through the written dementia care program that satisfies the endorsement requirements, and explain how staff competency is documented and maintained?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
The most recent inspection on file is dated May 15, 2023 — can you provide families with the corrective action plan or deficiency closure documentation from that visit, and confirm whether Oregon DHS has conducted any follow-up surveys since then?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
Records show 60 complaints were filed with Oregon DHS over the inspection history period — can you describe how the facility tracks and responds to complaints, and whether any corrective action plans were required as a result of substantiated complaints?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
Every OR-DHS visit, verbatim.
36 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.
2025-09-11Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint investigation found that the facility failed to provide a safe medication administration system. No further details about the specific deficiency or corrective actions are provided in this summary.
“Failed to provide a safe medication administration system”
Full inspector notes
—: Failed to provide a safe medication administration system
2025-07-02Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint was investigated regarding failure to provide oversight and monitoring of a resident's change in condition. The complaint was not substantiated, and no licensing violation was found.
“Failed to provide oversight and monitoring of change of condition”
Full inspector notes
—: Failed to provide oversight and monitoring of change of condition
2025-06-08Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint was received alleging the facility failed to address a resident's behavior. The investigation found a licensing violation related to how the facility managed the resident's behavioral concerns. No further details on remedial actions are available in this summary.
“Failed to address resident's behavior”
Full inspector notes
—: Failed to address resident's behavior
2025-04-17Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint was investigated alleging the facility failed to provide a safe environment. The investigation did not substantiate the complaint. No violation was found.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2025-04-01Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint investigation found that the facility failed to report potential or suspected abuse as required by Oregon regulations. No further outcome information is available at this time.
“Failed to report potential or suspected abuse”
Full inspector notes
—: Failed to report potential or suspected abuse
2025-01-18Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint was investigated alleging that the facility failed to report potential or suspected abuse. The investigation found a licensing violation for failure to report abuse as required by Oregon law. Facilities must immediately report suspected abuse to the appropriate authorities; this facility did not do so.
“Failed to report potential or suspected abuse”
Full inspector notes
—: Failed to report potential or suspected abuse
2024-11-15Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging the facility failed to provide a safe environment. The investigation did not substantiate the complaint, and no violation was found.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2024-10-21Complaint InvestigationNo findings
2024-10-08Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated regarding failure to provide service. The investigation did not substantiate the complaint, meaning no violation was found.
“Failed to provide service”
Full inspector notes
—: Failed to provide service
2024-09-27Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint investigation found that the facility failed to administer medication as ordered to a resident. The investigation substantiated this violation of Oregon licensing rules for memory care facilities. Families should note that proper medication administration is a core requirement for resident safety and care quality.
“Failed to administer medication as ordered”
Full inspector notes
—: Failed to administer medication as ordered
2024-09-14Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint was investigated alleging that the facility failed to provide a service. The investigation found a licensing violation related to this failure.
“Failed to provide service”
Full inspector notes
—: Failed to provide service
2024-08-28Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint investigation found that the facility failed to have medication available for a resident. No further details regarding the outcome or corrective action were documented in this record.
“Failed to have medication available”
Full inspector notes
—: Failed to have medication available
2024-08-27Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint was investigated and found that the facility failed to use an anti-bowel straining technique (ABST) as required. This is a licensing violation under Oregon's long-term care rules.
“Failed to use an ABST”
Full inspector notes
—: Failed to use an ABST
2024-08-26Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint was investigated regarding failure to administer medication as ordered. The investigation did not substantiate a violation of licensing rules. No further action was taken.
“Failed to administer medication as ordered”
Full inspector notes
—: Failed to administer medication as ordered
2024-08-21Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint was investigated regarding failure to administer ordered medication. The investigation outcome was not substantiated, meaning no violation was found.
“Failed to administer ordered medication”
Full inspector notes
—: Failed to administer ordered medication
2024-08-11Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint investigation found that the facility failed to administer medication as ordered to a resident. No further detail about the outcome or corrective action is provided in the inspection record.
“Failed to administer medication as ordered”
Full inspector notes
—: Failed to administer medication as ordered
2024-04-28Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint was investigated regarding failure to administer ordered medication. The finding was not substantiated, meaning no violation was established based on the investigation.
“Failed to administer ordered medication”
Full inspector notes
—: Failed to administer ordered medication
2024-04-17Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint investigation found that staff failed to use an assistive behavior support technique when responding to a resident's behavior. The facility did not comply with the requirement to employ behavioral support methods as part of its care approach.
“Failed to use an ABST”
Full inspector notes
—: Failed to use an ABST
2024-04-16Complaint InvestigationNo findings
2024-04-12Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint investigation found that the facility failed to provide adequate oversight and monitoring when a resident's condition changed. No further details about the specific outcome or corrective actions are noted in this summary.
“Failed to provide oversight and monitoring of change of condition”
Full inspector notes
—: Failed to provide oversight and monitoring of change of condition
2024-04-01Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint was investigated regarding failure to administer medication as ordered. The outcome of the complaint investigation was not documented in the available records.
“Failed to administer medication as ordered”
Full inspector notes
—: Failed to administer medication as ordered
2024-03-06Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint was investigated alleging that the facility failed to administer medication as ordered. The investigation found a licensing violation for medication administration not being carried out according to the prescriber's instructions.
“Failed to administer medication as ordered”
Full inspector notes
—: Failed to administer medication as ordered
2024-03-04Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint investigation found that the facility failed to provide a safe medication administration system. The specific deficiency in how medications were managed posed a risk to resident safety. This licensing violation requires the facility to implement corrective measures.
“Failed to provide a safe medication administration system”
Full inspector notes
—: Failed to provide a safe medication administration system
2024-02-22Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint investigation found that the facility failed to assure resident rights. No further details about the specific nature of the violation or corrective actions were provided in this summary.
“Failed to assure resident rights”
Full inspector notes
—: Failed to assure resident rights
2024-02-13Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint was investigated alleging the facility failed to provide a safe environment. The investigation found a licensing violation related to environmental safety. The facility was required to take corrective action.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2024-02-07Complaint InvestigationNo findings
2024-01-29Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging the facility failed to provide a safe environment. The investigation did not result in a substantiated finding or documented violation. No further details regarding the specific concern or outcome were provided in the available documentation.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2024-01-12Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint investigation found that the facility failed to follow a resident's care plan. No additional details about the specific care plan violations or their impact were provided in the inspection record.
“Failed to follow care plan”
Full inspector notes
—: Failed to follow care plan
2023-12-27Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint was investigated alleging that the facility failed to follow a resident's care plan. The investigation substantiated this violation.
“Failed to follow care plan”
Full inspector notes
—: Failed to follow care plan
2023-12-26Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint investigation found that the facility failed to report potential or suspected abuse as required by Oregon law. The facility did not meet its mandatory reporting obligations under DHS regulations.
“Failed to report potential or suspected abuse”
Full inspector notes
—: Failed to report potential or suspected abuse
2023-12-22Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint investigation found that the facility failed to report potential or suspected abuse as required by Oregon law. The facility did not comply with mandatory reporting obligations under ORS chapter 443.
“Failed to report potential or suspected abuse”
Full inspector notes
—: Failed to report potential or suspected abuse
2023-12-01Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint was investigated at this facility alleging failure to meet residents' scheduled and unscheduled needs. The investigation did not result in a substantiated finding of violation. No details regarding the specific nature of the alleged unmet needs are available in this summary.
“Failed to meet the scheduled and unscheduled needs of residents”
Full inspector notes
—: Failed to meet the scheduled and unscheduled needs of residents
2023-09-11Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint was investigated regarding failure to meet residents' scheduled and unscheduled needs. The investigation outcome was not substantiated, meaning no violation was found.
“Failed to meet the scheduled and unscheduled needs of residents”
Full inspector notes
—: Failed to meet the scheduled and unscheduled needs of residents
2023-07-27Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint investigation found that the facility failed to report suspected abuse as required by state law. The specific details of what abuse was suspected and how it should have been reported were examined during the investigation. This is a violation of Oregon's mandatory reporting requirements for long-term care facilities.
“Failed to report potential or suspected abuse”
Full inspector notes
—: Failed to report potential or suspected abuse
2023-07-25Complaint InvestigationNo findings
2023-05-15Annual Compliance VisitNo findings
14 older inspections from 2021 are not shown in the free view.
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