New Friends of Coos Bay.

Plain-language summary

A complaint was investigated alleging the facility failed to provide a safe environment. The investigation did not substantiate the complaint. No licensing violation was found.

Plain-language summary

A complaint was investigated alleging the facility failed to provide a safe environment. The investigation found a licensing violation related to environmental safety. The facility was required to correct this deficiency.

Plain-language summary

A complaint was investigated regarding failure to provide inservice training. The investigation found a licensing violation related to staff training requirements.

Plain-language summary

A complaint was investigated alleging the facility failed to provide a safe environment. The investigation did not substantiate the complaint. No violations were found.

Plain-language summary

A complaint was investigated regarding failure to provide inservice training. The investigation found a licensing violation in this area. The facility did not meet the requirement to provide staff with required in-service training.

Plain-language summary

A complaint was investigated alleging the facility failed to provide inservice training. The investigation found a licensing violation related to inservice training requirements.

Plain-language summary

A complaint was investigated alleging the facility failed to provide a safe environment. The outcome of that investigation is not specified in the available documentation. Families should contact Oregon DHS Long-Term Care Licensing directly for the final determination on this complaint.

Plain-language summary

A complaint investigation found that the facility failed to properly plan care for a resident. The specific details of what care planning deficiencies occurred are not described in the available information.

Plain-language summary

A complaint was investigated that the facility failed to follow a resident's care plan. The investigation found a licensing violation related to this failure. The facility was required to correct the violation.

Plain-language summary

A complaint investigation found that the facility failed to provide required inservice training. The specific nature of the inservice requirement that was not met is not detailed in the available documentation.

Plain-language summary

A complaint investigation found that the facility failed to provide required in-service training. The specific details of which trainings were not completed or to which staff members are not fully described in the available information.

Plain-language summary

A complaint investigation found that the facility failed to provide required in-service training to staff. No further details about the scope or impact of this violation are provided in the inspection record.

Plain-language summary

A complaint was investigated that the facility failed to provide a safe environment. The outcome of that investigation was not documented in the available records. Families should request the complete inspection report directly from Oregon DHS to learn what specific findings resulted from this complaint.

Plain-language summary

A complaint was received that the facility failed to provide a safe environment. The inspection outcome is listed as N/A, which means the investigation is either pending, in progress, or the final determination has not yet been documented.

Plain-language summary

A complaint was investigated regarding failure to provide inservice training. The investigation found a licensing violation related to staff inservice requirements.

Plain-language summary

A complaint investigation found that the facility failed to meet the scheduled and unscheduled needs of residents. This constitutes a licensing violation under Oregon residential care regulations.

Plain-language summary

A complaint was investigated regarding failure to provide inservice training. The investigation found a licensing violation related to inservice training requirements.

Plain-language summary

A complaint was received alleging that the facility failed to provide a service. The investigation did not result in a substantiated finding of a licensing violation.

Plain-language summary

A complaint investigation found that the facility failed to maintain staffing levels as required by the Adult Foster Care Standards Test (ABST). This was a licensing violation related to inadequate staffing.

Plain-language summary

A complaint investigation found that the facility failed to follow a resident's care plan. No further details about the specific nature of the care plan violation or its outcome are provided in this summary.

Plain-language summary

A complaint investigation found that the facility failed to maintain staffing levels as required by the Adult Behavioral Support Team (ABST) plan. No additional details about the specific staffing shortage or its duration were provided in the inspection record.

Plain-language summary

A complaint investigation found that the facility failed to maintain staffing levels as required by the Adult and Family Services rules governing Assisted Living Facilities and Residential Care Facilities. The facility did not meet the minimum staffing standards indicated by the ABST (Acuity-Based Staffing Tool) assessment. This is a licensing violation.

Plain-language summary

A complaint was investigated alleging the facility failed to meet residents' scheduled and unscheduled needs. The investigation outcome was not substantiated, meaning no violation was found based on the evidence reviewed.

Plain-language summary

A complaint was investigated that medication was not administered as ordered. The investigation outcome was not substantiated, meaning no violation was found.

Plain-language summary

A complaint was investigated alleging the facility failed to provide a safe medication administration system. The investigation found a licensing violation related to medication administration safety. Details regarding the specific deficiency and corrective actions required were documented in the inspection report.

Plain-language summary

A complaint investigation found that the facility failed to use an ABST (Aggression/Behavioral Support Technique) when one was indicated for a resident. This constitutes a licensing violation under Oregon's assisted living and residential care rules.

Plain-language summary

A complaint was investigated alleging the facility failed to provide a safe environment. The investigation did not substantiate the complaint. No licensing violations were found.

Plain-language summary

A complaint was investigated alleging the facility failed to follow a resident's care plan. The investigation found a licensing violation for failure to implement the care plan as written. The facility was required to correct this violation.

Plain-language summary

A complaint was investigated regarding failure to provide a system that prevents theft or misuse of medication. The outcome of this complaint investigation has not yet been determined or finalized. Families should check back with Oregon DHS for the final inspection report once the investigation is complete.

Plain-language summary

A complaint was investigated regarding failure to properly plan care. The investigation outcome was not yet finalized at the time this document was generated. Families should contact Oregon DHS Long-Term Care Licensing for the current status and final determination.

Plain-language summary

A complaint investigation found that the facility failed to provide a required service to a resident. No further details about the specific service or outcome of the investigation are available in this summary.

Plain-language summary

A complaint investigation found that the facility failed to provide a safe medication administration system. The specific violations and corrective actions required are not detailed in the available information. Families should contact Oregon DHS Long-Term Care Licensing directly for the full inspection report.

Plain-language summary

A complaint was received alleging the facility failed to provide a safe environment. The investigation did not substantiate a licensing violation on this allegation.

Plain-language summary

A complaint was investigated regarding failure to administer medication as ordered. The investigation outcome has not yet been determined or finalized.

Plain-language summary

A complaint was investigated alleging that the facility failed to provide a required service. The investigation outcome was not substantiated or the details of the finding were not documented in the available record.

Plain-language summary

A complaint was investigated that the facility failed to follow a resident's care plan. The investigation did not substantiate the complaint, and no licensing violation was found.

Plain-language summary

A complaint investigation found that the facility failed to provide a required service. No additional details about which service or the circumstances were provided in the inspection record.

Plain-language summary

A complaint was investigated alleging that ordered medication was not administered to a resident. The investigation found a licensing violation: the facility failed to administer medication as prescribed. Families should know that proper medication administration is a fundamental requirement for assisted living and memory care facilities under Oregon law.

Plain-language summary

A complaint investigation found that the facility failed to provide a safe medication administration system. This licensing violation means the facility did not have adequate procedures or controls in place to ensure medications were stored, tracked, and given to residents safely and correctly.

Plain-language summary

A complaint investigation found that the facility failed to follow a resident's care plan. No further details about the specific care plan requirements or how they were not followed are provided in this summary.

Plain-language summary

A complaint was received alleging that the facility failed to provide a service. The investigation did not substantiate the complaint, and no licensing violation was found.

Plain-language summary

A complaint was investigated alleging the facility failed to provide a safe environment. The investigation did not substantiate the complaint. No violations were found.

Plain-language summary

A complaint investigation found that the facility failed to provide a safe medication administration system. The specific deficiency identified indicates the facility did not maintain adequate safeguards for how medications were being managed and given to residents.

Plain-language summary

A complaint investigation found that the facility failed to protect a resident from financial exploitation. The investigation did not substantiate this allegation, and no violation was cited.