Mountain Park Memory Care Community.
Mountain Park Memory Care Community is Grade D, ranked in the bottom 38% of Oregon memory care with 47 OR DHS citations on record; last inspected Apr 2024.

A large home, reviewed on public record.
Ranked against 32 Oregon facilities.
ALF memory care · 36-month window. Higher percentile = better. Source: Oregon Dept. of Human Services · Long-Term Care Licensing.
FACILITY WATCH · BETA
Mountain Park Memory Care Community has 47 citations on record. Know the moment anything changes.
New findings, complaint investigations, or status changes — emailed to you free.
Citation history, plotted month by month.
47 deficiencies on record. Each bar is a month with a citation.
Finding distribution
51 total · 36 monthsScope × Severity (CMS A–L)
Questions to ask before you visit.
A short pre-tour checklist tailored to Mountain Park Memory Care Community's record and state requirements.
Mountain Park holds an Oregon DHS Memory Care Endorsement and has 75 deficiencies recorded across 82 inspection reports — can you walk us through the most common deficiency categories cited by Oregon DHS and show us your written corrective action plans for those findings?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
The most recent inspection on file is dated April 22, 2024 — what deficiencies, if any, were cited during that visit, and can you provide documentation showing how each deficiency was resolved?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
Oregon DHS has 79 complaints on file for this facility — can you describe the general nature of those complaints and share any internal tracking records or summaries that show how complaints were investigated and addressed?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
Every OR-DHS visit, verbatim.
50 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.
2025-09-09Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was received that the facility failed to provide a safe environment. The inspection narrative does not include details about what specific safety issue was alleged or what the investigator found. Without additional information from the full inspection report, it is not possible to summarize what violation or concern was identified.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2025-08-26Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint investigation found that staff failed to follow the resident's care plan. The facility did not comply with the documented care instructions for this resident.
“Failed to follow care plan”
Full inspector notes
—: Failed to follow care plan
2025-06-25Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint was investigated that the facility failed to provide a safe environment. The investigation outcome was not yet determined at the time this record was created. Families should contact Oregon DHS Long-Term Care Licensing for the final determination on this complaint.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2025-06-24Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint was investigated alleging the facility failed to provide a safe environment. The investigation did not substantiate this complaint. No violations were found.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2025-06-22Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated that the facility failed to assure a resident was safe. The investigation outcome was not substantiated, meaning no violation was found.
“Failed to assure resident was safe”
Full inspector notes
—: Failed to assure resident was safe
2025-06-12Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated that the facility failed to provide a safe environment. The investigation outcome was not determined or documented in the available information. Families should contact Oregon DHS Long-Term Care Licensing directly for the final findings of this complaint.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2025-05-03Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was received alleging that the facility failed to provide a safe environment. The investigation found a licensing violation related to this allegation. The facility was required to take corrective action to address the safety concern.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2025-05-01Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint investigation found that the facility failed to properly plan care for a resident. No additional details about the nature of the care planning failure or its outcome are provided in the available information.
“Failed to properly plan care”
Full inspector notes
—: Failed to properly plan care
2025-03-07Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated regarding failure to provide perineal care to a resident. The investigation determined the complaint was substantiated, meaning the facility did not provide appropriate hygiene care in that area. The facility is required to correct this deficiency.
“Failed to provide peri care”
Full inspector notes
—: Failed to provide peri care
2025-02-20Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated that the facility failed to provide a safe environment. The outcome of the investigation has not yet been determined or finalized. Families should contact Oregon DHS Long-Term Care Licensing directly for the final determination once the investigation is complete.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2025-02-06Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint investigation found that the facility failed to follow the resident's care plan. The specific details of how the care plan was not followed are not provided in the available information. No further outcome details are available at this time.
“Failed to follow care plan”
Full inspector notes
—: Failed to follow care plan
2025-01-17Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging the facility failed to provide a safe environment. The investigation did not substantiate the complaint. No violations were found.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2025-01-03Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging the facility failed to provide a safe environment. No outcome is documented in the available records, so the status of this complaint—whether it was substantiated, unsubstantiated, or remains pending—cannot be determined from the information provided.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2024-12-29Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging the facility failed to provide a safe environment. The inspection found a licensing violation related to this allegation. The facility was required to take corrective action to address the safety deficiency.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2024-12-23Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging the facility failed to provide a safe environment. The investigation did not substantiate this complaint. No violation was found.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2024-12-08Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging the facility failed to provide a safe environment; however, the specific findings and outcome of that investigation are not detailed in the available information. To understand what was examined and what conclusions were reached, you may want to request the full inspection report from Oregon DHS Long-Term Care Licensing.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2024-12-04Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint investigation was conducted, and the facility failed to cooperate with the DHS investigator. No outcome regarding the underlying complaint allegation is provided in this record.
“Failed to cooperate with an investigation”
Full inspector notes
—: Failed to cooperate with an investigation
2024-11-18Complaint InvestigationNo findings
2024-11-06Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint investigation found that the facility failed to protect a resident from physical abuse. The investigation substantiated this violation of Oregon licensing rules. No further details about the specific incident are provided in this summary.
“Failed to protect resident from physical abuse”
Full inspector notes
—: Failed to protect resident from physical abuse
2024-10-15Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging the facility failed to provide a safe environment, but the outcome field indicates this complaint was not substantiated. No licensing violation was found during the investigation.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2024-08-27Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint investigation found that the facility failed to provide a safe medication administration system. The specific details of the violation and what corrective actions were required have not been provided in this summary. Families should request the full inspection report from Oregon DHS Long-Term Care Licensing for complete information about what was found and how the facility addressed it.
“Failed to provide a safe medication administration system”
Full inspector notes
—: Failed to provide a safe medication administration system
2024-08-21Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging the facility failed to provide a safe environment. The investigation did not substantiate the complaint; no violation was found. No corrective action was required.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2024-08-15Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging the facility failed to provide a safe environment. The outcome of that investigation was not determined or documented in the available information. Families seeking details about this complaint should contact Oregon DHS Long-Term Care Licensing directly for the final investigation results.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2024-08-04Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging the facility failed to provide a safe environment. The inspection findings indicate a licensing violation related to safety conditions at the facility. Families should contact Oregon DHS Long-Term Care Licensing for details on what specific safety deficiencies were identified and what corrective actions the facility must take.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2024-07-14Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging the facility failed to provide a safe environment. The outcome of this investigation was not determined or documented in the available records. Families seeking details about this complaint should contact Oregon DHS Long-Term Care Licensing directly.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2024-07-01Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint was investigated regarding failure to use an ABST (Agitation and Behavior Support Tool or similar assessment instrument). The investigation found a licensing violation related to this requirement. The facility did not demonstrate proper use of the required assessment tool.
“Failed to use an ABST”
Full inspector notes
—: Failed to use an ABST
2024-06-30Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was filed that the facility failed to provide a safe environment. The investigation outcome has not yet been determined or documented. Families should check back for the final licensing determination once the investigation is complete.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2024-06-17Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint investigation found that the facility failed to follow a resident's care plan. No further details on the specific care plan deficiencies or corrective actions were provided in the available documentation.
“Failed to follow care plan”
Full inspector notes
—: Failed to follow care plan
2024-05-29Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint investigation found that the facility failed to use an ABST (Assault/Behavior Safety Tool) as required by Oregon regulations. No further details about the circumstances or outcome of this violation are provided in the available information.
“Failed to use an ABST”
Full inspector notes
—: Failed to use an ABST
2024-05-15Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging the facility failed to provide a safe environment. The investigation outcome has not been documented in the available record. No determination of substantiation or violation status is available at this time.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2024-05-02Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint was investigated alleging that ordered medication was not administered to a resident. The investigation found a licensing violation: the facility failed to administer medication as prescribed.
“Failed to administer ordered medication”
Full inspector notes
—: Failed to administer ordered medication
2024-04-25Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated regarding failure to properly plan care. The outcome of the investigation was not documented in the available report. Families should request the full inspection report from Oregon DHS to learn what specific findings resulted from this investigation.
“Failed to properly plan care”
Full inspector notes
—: Failed to properly plan care
2024-04-24Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint investigation found that the facility failed to use an anti-back straightening tool (ABST) as required. No further details about the specific circumstances or outcome of this violation are provided in the available information.
“Failed to use an ABST”
Full inspector notes
—: Failed to use an ABST
2024-04-22Annual Compliance VisitNo findings
2024-04-05Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint investigation found that the facility failed to properly plan care for a resident. The specific deficiencies and corrective actions required have not been detailed in the available information. Families should contact Oregon DHS Long-Term Care Licensing directly for complete details about this violation and any enforcement actions taken.
“Failed to properly plan care”
Full inspector notes
—: Failed to properly plan care
2024-03-27Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated regarding failure to provide service at this facility. The outcome of that investigation has not yet been determined or finalized.
“Failed to provide service”
Full inspector notes
—: Failed to provide service
2024-03-22Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint investigation found that the facility failed to provide a required service to a resident. No further details about the specific service or outcome of the investigation are documented in this record.
“Failed to provide service”
Full inspector notes
—: Failed to provide service
2024-03-21Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint investigation found that an ordered medication was not administered to a resident. The facility failed to follow the physician's medication order. This is a licensing violation under Oregon's residential care rules.
“Failed to administer ordered medication”
Full inspector notes
—: Failed to administer ordered medication
2024-03-20Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging the facility failed to provide a safe environment. The investigation did not substantiate the complaint, and no violation was found. The facility was not cited for this matter.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2024-03-08Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint investigation found that the facility failed to properly plan care for a resident. The investigation did not result in a substantiated violation. No further details about the specific care planning deficiency were documented in the available record.
“Failed to properly plan care”
Full inspector notes
—: Failed to properly plan care
2024-02-26Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint investigation found that the facility failed to provide a required service to a resident. The specific service and circumstances were not detailed in the available information. No determination of substantiation or violation status was recorded.
“Failed to provide service”
Full inspector notes
—: Failed to provide service
2024-02-24Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint investigation found that the facility failed to provide a safe medication administration system. The specific deficiencies identified included gaps in how medications were stored, tracked, or given to residents. This violation posed a risk to resident health and safety.
“Failed to provide a safe medication administration system”
Full inspector notes
—: Failed to provide a safe medication administration system
2024-02-02Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint was investigated regarding failure to follow a resident's care plan. The investigation did not substantiate the complaint, and no violation was found.
“Failed to follow care plan”
Full inspector notes
—: Failed to follow care plan
2023-11-09Annual Compliance VisitNo findings
2023-10-26Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint investigation found that the facility failed to provide a service to a resident. The specific service and circumstances were not detailed in the available documentation. No further information about corrective actions or licensing violations is available.
“Failed to provide service”
Full inspector notes
—: Failed to provide service
2023-10-13Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint was investigated alleging that a resident was subjected to verbal abuse, but the complaint was not substantiated and no violation was found. The facility was not cited for this allegation.
“Failed to protect resident from verbal abuse”
Full inspector notes
—: Failed to protect resident from verbal abuse
2023-10-12Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint was investigated alleging the facility failed to provide a safe environment. The investigation did not substantiate the complaint. No violations were found.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2023-09-29Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint was investigated alleging the facility failed to provide a safe environment. The investigation did not substantiate the complaint. No violations were found.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2023-09-21Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging that the facility failed to properly plan care for a resident. The investigation did not substantiate the complaint. No violation was found.
“Failed to properly plan care”
Full inspector notes
—: Failed to properly plan care
2023-08-25Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint investigation was conducted regarding failure to properly plan care. The outcome of the complaint was not substantiated or resolved as documented in this record. No violation was identified based on the information available.
“Failed to properly plan care”
Full inspector notes
—: Failed to properly plan care
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