Editorial Independence

StarlynnCare receives no referral commissions, lead fees, or paid placement from any operator. Rankings are derived solely from state inspection records and verified family reviews.

StarlynnCare
Oregon · Bend

Touchmark at Mount Bachelor Village.

Touchmark at Mount Bachelor Village is Grade A, ranked in the top 2% of Oregon memory care with 1 OR DHS citation on record; last inspected Jan 2026.

ALF · Memory Care95 licensed beds · largeDementia-trained staff
19800 Sw Touchmark Way · Bend, OR 97702LIC# 0000050349
Facility · Bend
A 95-bed ALF · Memory Care with one citation on file (Oct 2025).
Last inspection · Jan 2026 · citedSource · OR-DHS
Licensed beds
95
Memory care
✓ Yes
Last inspection
Jan 2026
Last citation
Oct 2025
Operated by
Phone
§ 01 · Snapshot

A large home, reviewed on public record.

§ 02 · Peer Comparison

Ranked against 32 Oregon facilities.

ALF memory care · 36-month window. Higher percentile = better. Source: Oregon Dept. of Human Services · Long-Term Care Licensing.

Severity rank
97th
Weighted citations per bed.
peer median
0
100
Repeat rank
100th
Repeat deficiencies as share of total.
peer median
0
100
Frequency rank
97th
Deficiencies per inspection.
peer median
0
100

FACILITY WATCH · BETA

Touchmark at Mount Bachelor Village has 1 citation on record. Know the moment anything changes.

New findings, complaint investigations, or status changes — emailed to you free.

§ 03 · The Record

Citation history, plotted month by month.

1 deficiencie on record. Each bar is a month with a citation.

1weighted score · 24 mo
Last citation: OCT 2025. Compared against peer median (dashed).
peer median
OCT 2025
Jun 2024May 2026

Finding distribution

1 total · 36 months

Scope × Severity (CMS A–L)

Isolated
Pattern
Widespread
Sev 4 · IJ
J
K
L
Sev 3
G
H
I
Sev 2
D
E
F
Sev 1
A1
B
C
§ 05 · Tour Prep

Questions to ask before you visit.

A short pre-tour checklist tailored to Touchmark at Mount Bachelor Village's record and state requirements.

01 /

The facility holds an Oregon DHS Memory Care Endorsement and has 95 licensed beds — can you walk us through the written dementia care program that earned the endorsement, and explain how memory care supports differ from general assisted living services here?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

02 /

Oregon DHS records show 2 deficiencies across 9 inspection reports, with the most recent inspection on January 30, 2026 — can you provide copies of the corrective action plans submitted to the state for those deficiencies and confirm whether Oregon DHS has accepted them as resolved?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

03 /

Three complaints appear in the state file — were any of those complaints substantiated by Oregon DHS, and what written documentation can you share about how the facility addressed substantiated findings?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

§ 06 · Full Inspection Record

Every OR-DHS visit, verbatim.

6 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.

6
reports on file
1
total deficiencies
2026-01-30
Annual Compliance Visit
No findings
2025-10-08
Complaint Investigation
1 · Licensing Violation

Plain-language summary

A complaint was investigated that a resident experienced verbal abuse, but the investigation did not substantiate this allegation and no violation was found.

Licensing ViolationOAR §__or_55eda957292b7c65ec263b2cfdff2fcf
Verbatim citation text · OAR §__or_55eda957292b7c65ec263b2cfdff2fcf

Failed to protect resident from verbal abuse

Full inspector notes

—: Failed to protect resident from verbal abuse

2025-03-31
Complaint Investigation
No findings
2024-07-29
Annual Compliance Visit
No findings
2024-02-27
Annual Compliance Visit
No findings
2023-06-15
Annual Compliance Visit
No findings

4 older inspections from 2021 are not shown in the free view.

4 older inspections (20212023) are available with a premium membership.

§ 07 · Nearby

Other facilities in Deschutes County.

Other memory care facilities in Deschutes County with similar care offerings.

Family reviews

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Related in this city

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Nearby cities · same county

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