Editorial Independence

StarlynnCare receives no referral commissions, lead fees, or paid placement from any operator. Rankings are derived solely from state inspection records and verified family reviews.

StarlynnCare
Oregon · Albany

Brookdale Geary Street Memory Care.

Brookdale Geary Street Memory Care is Grade C−, ranked in the bottom 43% of Oregon memory care with 33 OR DHS citations on record; last inspected Mar 2026.

ALF · Memory Care44 licensed beds · mediumDementia-trained staff
2445 Geary St Se · Albany, OR 97321LIC# 0000050403
Facility · Albany
A 44-bed ALF · Memory Care with 33 citations on file — most recent Sep 2025.
Last inspection · Mar 2026 · citedSource · OR-DHS
Licensed beds
44
Memory care
✓ Yes
Last inspection
Mar 2026
Last citation
Sep 2025
Operated by
Phone
§ 01 · Snapshot

A medium home, reviewed on public record.

§ 02 · Peer Comparison

Ranked against 118 Oregon facilities.

ALF memory care · 36-month window. Higher percentile = better. Source: Oregon Dept. of Human Services · Long-Term Care Licensing.

Severity rank
5th
Weighted citations per bed.
peer median
0
100
Repeat rank
100th
Repeat deficiencies as share of total.
peer median
0
100
Frequency rank
25th
Deficiencies per inspection.
peer median
0
100

FACILITY WATCH · BETA

Brookdale Geary Street Memory Care has 33 citations on record. Know the moment anything changes.

New findings, complaint investigations, or status changes — emailed to you free.

§ 03 · The Record

Citation history, plotted month by month.

33 deficiencies on record. Each bar is a month with a citation.

136weighted score · 24 mo
Last citation: SEP 2025. Compared against peer median (dashed).
peer median
SEP 2025
Jun 2024May 2026

Finding distribution

33 total · 36 months

Scope × Severity (CMS A–L)

Isolated
Pattern
Widespread
Sev 4 · IJ
J
K
L
Sev 3
G23
H
I
Sev 2
D
E
F
Sev 1
A10
B
C
2026-03-19
Annual Compliance Visit
OR-DHS
No findings
2025-11-20
Annual Compliance Visit
OR-DHS
No findings
2025-09-11
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2025-07-16
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2025-07-13
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2025-02-16
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2025-02-14
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2025-01-10
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2024-12-27
Annual Compliance Visit
OR-DHS
No findings
2024-12-21
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2024-12-17
Complaint Investigation
OR-DHS
No findings
2024-11-28
Complaint Investigation
OR-DHS
1 · Licensing Violation
2024-11-10
Complaint Investigation
OR-DHS
1 · Licensing Violation
2024-10-21
Complaint Investigation
OR-DHS
1 · Licensing Violation
2024-10-14
Complaint Investigation
OR-DHS
1 · Licensing Violation
2024-08-15
Complaint Investigation
OR-DHS
1 · Licensing Violation
2024-08-14
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2024-08-13
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2024-08-08
Complaint Investigation
OR-DHS
1 · Licensing Violation
2024-08-07
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2024-08-02
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2024-07-20
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2024-07-10
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2024-05-16
Complaint Investigation
OR-DHS
1 · Licensing Violation
2024-05-13
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2024-05-12
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2024-05-08
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2024-04-29
Annual Compliance Visit
OR-DHS
No findings
2024-04-09
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2024-04-08
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2024-04-01
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2024-03-14
Complaint Investigation
OR-DHS
1 · Licensing Violation
2024-03-12
Annual Compliance Visit
OR-DHS
No findings
2024-03-10
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2024-03-06
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2023-12-06
Complaint Investigation
OR-DHS
1 · Licensing Violation
2023-10-17
Complaint Investigation
OR-DHS
1 · Licensing Violation
2023-10-09
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2023-08-09
Complaint Investigation
OR-DHS
1 · Abuse: Neglect
2023-06-14
Complaint Investigation
OR-DHS
No findings
§ 05 · Tour Prep

Questions to ask before you visit.

A short pre-tour checklist tailored to Brookdale Geary Street Memory Care's record and state requirements.

01 /

Oregon DHS records show 48 inspection reports and 39 deficiencies on file — can you walk us through the most common deficiency themes cited over that history, and provide copies of the corrective action plans submitted to the state?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

02 /

The facility holds an Oregon DHS Memory Care Endorsement — can you show us the written dementia care program that supports that endorsement, and explain how staff training for memory care residents differs from general assisted living training?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

03 /

42 complaints appear in the Oregon DHS inspection history — were any of those complaints substantiated, and can you provide documentation of the steps taken in response to substantiated findings?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

§ 06 · Full Inspection Record

Every OR-DHS visit, verbatim.

40 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.

40
reports on file
33
total deficiencies
2026-03-19
Annual Compliance Visit
No findings
2025-11-20
Annual Compliance Visit
No findings
2025-09-11
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint investigation found that staff failed to intervene when a resident's condition changed. The specific details of what condition change occurred and what intervention was needed are not provided in the available information. The outcome of this complaint has not been determined.

Abuse: NeglectOAR §__or_b16db6efac0ea0e26a004f9f912cc1ff
Verbatim citation text · OAR §__or_b16db6efac0ea0e26a004f9f912cc1ff

Failed to intervene when resident's condition changed

Full inspector notes

—: Failed to intervene when resident's condition changed

2025-07-16
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was received that the facility failed to follow a resident's care plan. The investigation outcome was not substantiated, meaning no violation of care plan requirements was found.

Abuse: NeglectOAR §__or_629167e2e8d966bad7a5707b3b9d8135
Verbatim citation text · OAR §__or_629167e2e8d966bad7a5707b3b9d8135

Failed to follow care plan

Full inspector notes

—: Failed to follow care plan

2025-07-13
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated alleging the facility failed to provide a safe environment. The investigation did not substantiate the complaint. No violations were found.

Abuse: NeglectOAR §__or_56cd447bcbdfd5e1f6aa5f94f4ffdf56
Verbatim citation text · OAR §__or_56cd447bcbdfd5e1f6aa5f94f4ffdf56

Failed to provide safe environment

Full inspector notes

—: Failed to provide safe environment

2025-02-16
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated alleging that the facility failed to follow a resident's care plan. The investigation found a licensing violation on this issue. The facility was required to correct the violation.

Abuse: NeglectOAR §__or_0877b46acf86c6c87139bc556777eb74
Verbatim citation text · OAR §__or_0877b46acf86c6c87139bc556777eb74

Failed to follow care plan

Full inspector notes

—: Failed to follow care plan

2025-02-14
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint investigation found that the facility failed to properly plan care for a resident. The specific details of the care planning deficiency were not documented in the available inspection record. Families should contact Oregon DHS Long-Term Care Licensing directly for complete findings and any corrective actions required.

Abuse: NeglectOAR §__or_c3414ab3298c7782003afbdc16e4fda5
Verbatim citation text · OAR §__or_c3414ab3298c7782003afbdc16e4fda5

Failed to properly plan care

Full inspector notes

—: Failed to properly plan care

2025-01-10
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated regarding failure to properly plan care. The outcome of that investigation has not yet been determined or documented. Families may contact Oregon DHS Long-Term Care Licensing for updates on the status of this complaint.

Abuse: NeglectOAR §__or_7cf1670f8ea5947aecaafd1b17df2079
Verbatim citation text · OAR §__or_7cf1670f8ea5947aecaafd1b17df2079

Failed to properly plan care

Full inspector notes

—: Failed to properly plan care

2024-12-27
Annual Compliance Visit
No findings
2024-12-21
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint investigation found that the facility failed to properly plan care for a resident. The investigation did not result in a substantiated violation or the complaint was unsubstantiated based on the available information. Families reviewing this facility may want to ask about the care planning process and how the facility ensures individualized care plans are developed and maintained.

Abuse: NeglectOAR §__or_929ae9ef1c60f092cee33d14d321cdf3
Verbatim citation text · OAR §__or_929ae9ef1c60f092cee33d14d321cdf3

Failed to properly plan care

Full inspector notes

—: Failed to properly plan care

2024-12-17
Complaint Investigation
No findings
2024-11-28
Complaint Investigation
1 · Licensing Violation

Plain-language summary

A complaint investigation found that the facility failed to assure resident rights. No further details about the specific violation or corrective actions are provided in this record.

Licensing ViolationOAR §__or_1a43c932e1a0ec4220d29e21cf045873
Verbatim citation text · OAR §__or_1a43c932e1a0ec4220d29e21cf045873

Failed to assure resident rights

Full inspector notes

—: Failed to assure resident rights

2024-11-10
Complaint Investigation
1 · Licensing Violation

Plain-language summary

A complaint investigation found that the facility failed to use an anti-bullying support team (ABST) as required. No further details about the nature or resolution of this violation are provided in the available information.

Licensing ViolationOAR §__or_a16302d1c823636332bb3fae70ceb566
Verbatim citation text · OAR §__or_a16302d1c823636332bb3fae70ceb566

Failed to use an ABST

Full inspector notes

—: Failed to use an ABST

2024-10-21
Complaint Investigation
1 · Licensing Violation

Plain-language summary

A complaint investigation found that the facility failed to use an abuse behavior screening tool (ABST) as required by Oregon licensing rules. No further details about the outcome or any corrective actions are provided in this summary.

Licensing ViolationOAR §__or_f07603b66405ed2441a4db9d26d57b90
Verbatim citation text · OAR §__or_f07603b66405ed2441a4db9d26d57b90

Failed to use an ABST

Full inspector notes

—: Failed to use an ABST

2024-10-14
Complaint Investigation
1 · Licensing Violation

Plain-language summary

A complaint investigation found that the facility failed to use an approved behavior support tool (ABST) as required. No further details about the circumstances or outcome of this violation are provided in the inspection record.

Licensing ViolationOAR §__or_7bc8db578ec3c89fbf8ceb15e2c5773d
Verbatim citation text · OAR §__or_7bc8db578ec3c89fbf8ceb15e2c5773d

Failed to use an ABST

Full inspector notes

—: Failed to use an ABST

2024-08-15
Complaint Investigation
1 · Licensing Violation

Plain-language summary

A complaint was investigated alleging the facility failed to provide a safe environment. The investigation did not substantiate the complaint, and no licensing violation was found.

Licensing ViolationOAR §__or_25d86d6a5dc9cebd2e3a500dd7ca0252
Verbatim citation text · OAR §__or_25d86d6a5dc9cebd2e3a500dd7ca0252

Failed to provide safe environment

Full inspector notes

—: Failed to provide safe environment

2024-08-14
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint investigation found that the facility failed to properly plan care for a resident. The specific details of what care planning deficiencies occurred are not provided in the available information. Families should contact Oregon DHS Long-Term Care Licensing directly for complete details about this substantiated complaint.

Abuse: NeglectOAR §__or_7d662d5412545187f141de84faf599c3
Verbatim citation text · OAR §__or_7d662d5412545187f141de84faf599c3

Failed to properly plan care

Full inspector notes

—: Failed to properly plan care

2024-08-13
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated regarding failure to follow a resident's care plan. The investigation did not substantiate the complaint, and no violation was found.

Abuse: NeglectOAR §__or_5594689f034a59897e05c6e46cbf43f4
Verbatim citation text · OAR §__or_5594689f034a59897e05c6e46cbf43f4

Failed to follow care plan

Full inspector notes

—: Failed to follow care plan

2024-08-08
Complaint Investigation
1 · Licensing Violation

Plain-language summary

A complaint investigation found that the facility failed to provide a safe medication administration system. The regulator identified this as a licensing violation. Families should ask the facility directly about what changes have been made to ensure medications are managed safely going forward.

Licensing ViolationOAR §__or_61227edd16b6dde3bb62a311b552d54b
Verbatim citation text · OAR §__or_61227edd16b6dde3bb62a311b552d54b

Failed to provide a safe medication administration system

Full inspector notes

—: Failed to provide a safe medication administration system

2024-08-07
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated alleging the facility failed to provide a safe environment, but no violation was found.

Abuse: NeglectOAR §__or_f3bb4e8e8e58d94582f90fcbf2ac9afc
Verbatim citation text · OAR §__or_f3bb4e8e8e58d94582f90fcbf2ac9afc

Failed to provide safe environment

Full inspector notes

—: Failed to provide safe environment

2024-08-02
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated regarding failure to properly plan care. The outcome of this complaint investigation is not yet available or has not been finalized. Families should contact Oregon DHS Long-Term Care Licensing directly for the status of this complaint and any findings.

Abuse: NeglectOAR §__or_5465072c6d4fb3123390cc89eb50953b
Verbatim citation text · OAR §__or_5465072c6d4fb3123390cc89eb50953b

Failed to properly plan care

Full inspector notes

—: Failed to properly plan care

2024-07-20
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint investigation found that the facility failed to properly plan care for a resident. The specific details of what care planning deficiency occurred are not provided in the available information.

Abuse: NeglectOAR §__or_041645a8b1f17efb9fd5c7e7bbaf13f7
Verbatim citation text · OAR §__or_041645a8b1f17efb9fd5c7e7bbaf13f7

Failed to properly plan care

Full inspector notes

—: Failed to properly plan care

2024-07-10
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated regarding failure to properly plan care. The outcome of this investigation is not yet available or has not been finalized.

Abuse: NeglectOAR §__or_2617bcc66cd92219872785e7919a755e
Verbatim citation text · OAR §__or_2617bcc66cd92219872785e7919a755e

Failed to properly plan care

Full inspector notes

—: Failed to properly plan care

2024-05-16
Complaint Investigation
1 · Licensing Violation

Plain-language summary

A complaint was investigated alleging the facility failed to provide a safe environment. The investigation outcome was not substantiated, meaning no violation was found. No additional details about the alleged unsafe conditions were documented in the inspection record.

Licensing ViolationOAR §__or_7f69b1e8287ecb8f595b049eeea00248
Verbatim citation text · OAR §__or_7f69b1e8287ecb8f595b049eeea00248

Failed to provide safe environment

Full inspector notes

—: Failed to provide safe environment

2024-05-13
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint investigation found that the facility failed to provide a safe medication administration system. The specific deficiency indicates that processes or practices for managing and administering medications did not meet licensing requirements.

Abuse: NeglectOAR §__or_0784245994d5818aef3c193d30661610
Verbatim citation text · OAR §__or_0784245994d5818aef3c193d30661610

Failed to provide a safe medication administration system

Full inspector notes

—: Failed to provide a safe medication administration system

2024-05-12
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was received that the facility failed to provide a safe environment. The investigation outcome was not documented in the available information. Families seeking details about this complaint should contact Oregon DHS Long-Term Care Licensing directly for the complete investigation findings.

Abuse: NeglectOAR §__or_b54ed7952d7d5a5a90d6f4cccab55626
Verbatim citation text · OAR §__or_b54ed7952d7d5a5a90d6f4cccab55626

Failed to provide safe environment

Full inspector notes

—: Failed to provide safe environment

2024-05-08
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated alleging the facility failed to provide a safe environment. The investigation found a licensing violation related to safety conditions at the facility. Families should contact Oregon DHS Long-Term Care Licensing for details about what specific safety issues were identified and what corrective actions the facility must take.

Abuse: NeglectOAR §__or_303f80dbc8bc3553f25eca9d2eef4cd2
Verbatim citation text · OAR §__or_303f80dbc8bc3553f25eca9d2eef4cd2

Failed to provide safe environment

Full inspector notes

—: Failed to provide safe environment

2024-04-29
Annual Compliance Visit
No findings
2024-04-09
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated regarding failure to properly plan care. The outcome of that investigation is not yet available or has not been documented in this report. Families should contact the facility or Oregon DHS for the final determination on this complaint.

Abuse: NeglectOAR §__or_a9cddc00fa0f7027b8d9a1045444dbdf
Verbatim citation text · OAR §__or_a9cddc00fa0f7027b8d9a1045444dbdf

Failed to properly plan care

Full inspector notes

—: Failed to properly plan care

2024-04-08
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint investigation was conducted regarding failure to properly plan care. The regulatory outcome for this complaint has not yet been determined. Families should contact Oregon DHS Long-Term Care Licensing for the final determination once the investigation is complete.

Abuse: NeglectOAR §__or_3df1abb4bd645f00fc7981eda118bd99
Verbatim citation text · OAR §__or_3df1abb4bd645f00fc7981eda118bd99

Failed to properly plan care

Full inspector notes

—: Failed to properly plan care

2024-04-01
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint investigation found that the facility failed to properly plan care for a resident. No further detail is available in the inspection record provided.

Abuse: NeglectOAR §__or_a7fb3e5bca58037de74e1e30cd2ef451
Verbatim citation text · OAR §__or_a7fb3e5bca58037de74e1e30cd2ef451

Failed to properly plan care

Full inspector notes

—: Failed to properly plan care

2024-03-14
Complaint Investigation
1 · Licensing Violation

Plain-language summary

A complaint investigation found that the facility failed to use an Abuse and Behavior Support Team (ABST) as required by Oregon regulations. The facility did not have documentation showing that an ABST was convened when needed to address concerns. This represents a licensing violation under the memory care endorsement rules.

Licensing ViolationOAR §__or_3ceb61865d30f87633c9ad7f4b9c3549
Verbatim citation text · OAR §__or_3ceb61865d30f87633c9ad7f4b9c3549

Failed to use an ABST

Full inspector notes

—: Failed to use an ABST

2024-03-12
Annual Compliance Visit
No findings
2024-03-10
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated alleging the facility failed to properly plan care. The investigation found a licensing violation related to care planning. The facility was required to correct this violation.

Abuse: NeglectOAR §__or_b03b790a0e0ea0dda79ebc54516f7342
Verbatim citation text · OAR §__or_b03b790a0e0ea0dda79ebc54516f7342

Failed to properly plan care

Full inspector notes

—: Failed to properly plan care

2024-03-06
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated alleging the facility failed to follow a resident's care plan. The investigation found a licensing violation for failure to implement the care plan as required. The facility was required to correct this violation.

Abuse: NeglectOAR §__or_839bac8bfaca764330b2d058832a4911
Verbatim citation text · OAR §__or_839bac8bfaca764330b2d058832a4911

Failed to follow care plan

Full inspector notes

—: Failed to follow care plan

2023-12-06
Complaint Investigation
1 · Licensing Violation

Plain-language summary

A complaint was investigated alleging that a resident experienced verbal abuse. The investigation did not substantiate this complaint, and no violation was found.

Licensing ViolationOAR §__or_7eabb24f410c1cfe5004c60c74568ea8
Verbatim citation text · OAR §__or_7eabb24f410c1cfe5004c60c74568ea8

Failed to protect resident from verbal abuse

Full inspector notes

—: Failed to protect resident from verbal abuse

2023-10-17
Complaint Investigation
1 · Licensing Violation

Plain-language summary

A complaint was received that a facility failed to protect a resident from physical abuse. No determination of substantiation is provided in the available information. Families seeking details about this complaint should contact the Oregon Department of Human Services for the complete investigation findings.

Licensing ViolationOAR §__or_673bcf33a6e1da218b6636103cf6109e
Verbatim citation text · OAR §__or_673bcf33a6e1da218b6636103cf6109e

Failed to protect resident from physical abuse

Full inspector notes

—: Failed to protect resident from physical abuse

2023-10-09
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint investigation found that the facility failed to properly plan care for a resident. The investigator substantiated this licensing violation based on deficiencies in the care planning process.

Abuse: NeglectOAR §__or_995e2a506af940e85fb219530bc44942
Verbatim citation text · OAR §__or_995e2a506af940e85fb219530bc44942

Failed to properly plan care

Full inspector notes

—: Failed to properly plan care

2023-08-09
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated that the facility failed to properly plan care. The outcome of the investigation was not documented in the materials provided.

Abuse: NeglectOAR §__or_9d2a524d60eb0fd73a8d23b3b43c8273
Verbatim citation text · OAR §__or_9d2a524d60eb0fd73a8d23b3b43c8273

Failed to properly plan care

Full inspector notes

—: Failed to properly plan care

2023-06-14
Complaint Investigation
No findings

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