WILLOW BROOKE ASSISTED LIVING.
WILLOW BROOKE ASSISTED LIVING is Ranked in the top 30% of Missouri memory care with 6 DHSS citations on record; last inspected Sep 2025.

A large home, reviewed on public record.

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Compared to 107 Missouri facilities with a similar number of beds.
Care · 36-month window. Higher percentile = better performance on inspection record. Source: Missouri Dept. of Health and Senior Services · Section for Long-Term Care Regulation.
among peers to rank.
Rankings based on 36-month DHSS inspection data. Severity and frequency: fewer citations = higher percentile. Repeat rate: lower repeat citation share = higher percentile.
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WILLOW BROOKE ASSISTED LIVING has 6 citations on record. Know the moment anything changes.
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Citation history, plotted month by month.
6 deficiencies on record. Each bar is a month with a citation.
Finding distribution
6 total · 36 monthsScope × Severity (CMS A–L)
Questions to ask before you visit.
A short pre-tour checklist tailored to WILLOW BROOKE ASSISTED LIVING's record and state requirements.
The facility has 2 serious citations on file across all inspections — can you provide your corrective-action plan for each cited item, and show families any documentation of remediation steps taken?
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One complaint is on file with CDSS — was it substantiated, and what remediation did the facility take in response to substantiated findings?
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The September 4, 2025 inspection is the most recent on file — can you provide the deficiency notice from that visit and walk families through each cited item and its current status?
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Every inspection visit, verbatim.
6 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.
2025-09-04Annual Compliance VisitNo findings
2025-07-29Complaint Investigation4724 · 2 findings
“The facility shall screen residents and staff for tuberculosis as required for long-term care facilities by 19 CSR 20-20.100. II”
This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.
“Prior to allowing any person who has been hired in a full-time, part-time, or temporary position to have contact with any resident, the facility shall, or in the case of temporary employees hired through or contracted from an employment agency, the employment agency shall, prior to sending a temporary employee to a facility: (B) Make an inquiry to the department, as provided in section 660.315, RSMo, as to whether the person is listed on the EDL. Each facility shall maintain documents verifying that the EDL checks were requested, the date of each such request, and the nature of the response received for each such request. The inquiry may be made through the department ' s website; II/III”
This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.
2024-07-24Annual Compliance VisitNo findings
2024-07-23Annual Compliance Visit2250 · 2 findings
“Based on record review and interview during the fire safety inspection process, the facility failed to ensure facilities shall have inspections and written certifications of the complete fire alarm system completed by an approved qualified service representative in accordance with NFPA 72, 1999 edition, at least annually. The facility census was twelve. This deficiency affects twelve of twelve residents. Record review revealed the last annual fire alarm inspection and certification was completed in February of 2023 During the exit interview on July 23, 2024 at 1100 the maintenance manager stated he believed the testing was performed and would have the administrator email the report. Follow up email with the administrator on July 23, 2024 at 1319 and she was unable to produce a report.”
“Based on observation and interview during the fire safety inspection process, the sprinklered facility, licensed for more than twelve (12) beds on November 6, 1987, failed to provide separation from a hazardous area with self-closing, smoke-resistant doors on a mechanical room. The facility census was twelve. This deficiency affects twelve of twelve residents. Observation revealed that the door to the center hallway mechanical room was a sliding wood door that was less than 1-3/4 inches thick. The door is not self-closing and by the nature of how sliding doors are installed, there are significant 6899 MF1Q11 COMPLETED 07/23/2024 PROVIDER'S PLAN OF CORRECTION (X5) (EACH CORRECTIVE ACTION SHOULD BE COMPLETE 13596C #1 NORTH POTOMAC COURT WILLOW BROOKE-ASSISTED LIVING BY AMERICARE UNION, MO 63084 COMPLETED 07/23/2024 A2256 | Continued From page 2 gaps around the doors, so they do not provide the required separation between the mechanical room and a resident corridor. During the exit interview on July 23, 2024 at 1105, the maintenance manager stated they had always been that way, but he would change it. UNABLE TO LOCATE PLAN OF CORRECTION”
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AN ADMINISTRATOR SIGNATURE COULD NOT BE OBTAINED. PRINTED: 07/24/2024 FORM APPROVED Missouri Department of Health and Senior Services STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: A. BUILDING: COMPLETED 13596C — 07/23/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE #1 NORTH POTOMAC COURT UNION, MO 63084 (X4) ID SUMMARY STATEMENT OF DEFICIENCIES PROVIDER'S PLAN OF CORRECTION (X5) PREFIX (EACH DEFICIENCY MUST BE PRECEDED BY FULL (EACH CORRECTIVE ACTION SHOULD BE COMPLETE TAG REGULATORY OR LSC IDENTIFYING INFORMATION) CROSS-REFERENCED TO THE APPROPRIATE DATE DEFICIENCY) WILLOW BROOKE-ASSISTED LIVING BY AMERICARE 19 CSR 30-86.022(9)(D) Fire Alarm System Inspections/Certifications Complete Fire Alarm Systems. (D) All facilities shall have inspections and written certifications of the complete fire alarm system completed by an approved qualified service representative in accordance with NFPA 72, 1999 edition, at least annually. I/II This regulation is not met as evidenced by: Class II Based on record review and interview during the fire safety inspection process, the facility failed to ensure facilities shall have inspections and written certifications of the complete fire alarm system completed by an approved qualified service representative in accordance with NFPA 72, 1999 edition, at least annually. The facility census was twelve. This deficiency affects twelve of twelve residents. Record review revealed the last annual fire alarm inspection and certification was completed in February of 2023 During the exit interview on July 23, 2024 at 1100 the maintenance manager stated he believed the testing was performed and would have the administrator email the report. Follow up email with the administrator on July 23, 2024 at 1319 and she was unable to produce a report. 19 CSR 30-86.022(10)(A) Hazardous Area Requirements Protection from Hazards. Missouri Department of Health and Senior Services LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE STATE FORM 6899 MF1Q11 If continuation sheet 1 of 3 Missouri Department of Health and Senior Services STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA AND PLAN OF CORRECTION IDENTIFICATION NUMBER: 13596C NAME OF PROVIDER OR SUPPLIER (X2) MULTIPLE CONSTRUCTION A. BUILDING: #1 NORTH POTOMAC COURT WILLOW BROOKE-ASSISTED LIVING BY AMERICARE UNION, MO 63084 (X4) ID SUMMARY STATEMENT OF DEFICIENCIES PREFIX (EACH DEFICIENCY MUST BE PRECEDED BY FULL TAG REGULATORY OR LSC IDENTIFYING INFORMATION) Continued From page 1 (A) In assisted living facilities and residential care facilities licensed on or after November 13, 1980, for more than twelve (12) beds, hazardous areas shall be separated by construction of at least a one- (1-) hour fire-resistant rating. In facilities equipped with a complete fire alarm system, the one- (1-) hour fire separation is required only for furnace or boiler rooms. Hazardous areas equipped with a complete sprinkler system are not required to have this one- (1-) hour fire separation. Doors to hazardous areas shall be self-closing and shall be kept closed unless an electromagnetic hold-open device is used which is interconnected with the fire alarm system. When the sprinkler option is chosen, the areas shall be separated from other spaces by smoke-resistant partitions and doors. The doors shall be self-closing or automatic-closing. Facilities formerly licensed as residential care facility | or Il, and existing prior to November 13, 1980, shall be exempt from this requirement. II This regulation is not met as evidenced by: Class II Based on observation and interview during the fire safety inspection process, the sprinklered facility, licensed for more than twelve (12) beds on November 6, 1987, failed to provide separation from a hazardous area with self-closing, smoke-resistant doors on a mechanical room. The facility census was twelve. This deficiency affects twelve of twelve residents. Observation revealed that the door to the center hallway mechanical room was a sliding wood door that was less than 1-3/4 inches thick. The door is not self-closing and by the nature of how sliding doors are installed, there are significant Missouri Department of Health and Senior Services STATE FORM 6899 MF1Q11 PRINTED: 07/24/2024 FORM APPROVED (X3) DATE SURVEY COMPLETED 07/23/2024 STREET ADDRESS, CITY, STATE, ZIP CODE PROVIDER'S PLAN OF CORRECTION (X5) (EACH CORRECTIVE ACTION SHOULD BE COMPLETE CROSS-REFERENCED TO THE APPROPRIATE DATE DEFICIENCY) If continuation sheet 2 of 3 Missouri Department of Health and Senior Services STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION AND PLAN OF CORRECTION IDENTIFICATION NUMBER: A. BUILDING: 13596C NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE #1 NORTH POTOMAC COURT WILLOW BROOKE-ASSISTED LIVING BY AMERICARE UNION, MO 63084 PRINTED: 07/24/2024 FORM APPROVED (X3) DATE SURVEY COMPLETED 07/23/2024 (X4) ID SUMMARY STATEMENT OF DEFICIENCIES PROVIDER'S PLAN OF CORRECTION (X5) PREFIX (EACH DEFICIENCY MUST BE PRECEDED BY FULL (EACH CORRECTIVE ACTION SHOULD BE COMPLETE TAG REGULATORY OR LSC IDENTIFYING INFORMATION) CROSS-REFERENCED TO THE APPROPRIATE DATE A2256 | Continued From page 2 gaps around the doors, so they do not provide the required separation between the mechanical room and a resident corridor. During the exit interview on July 23, 2024 at 1105, the maintenance manager stated they had always been that way, but he would change it. Missouri Department of Health and Senior Services STATE FORM oeee MF1Q11 DEFICIENCY) If continuation sheet 3 of 3 UNABLE TO LOCATE PLAN OF CORRECTION
2024-01-23Annual Compliance VisitNo findings
2023-11-29Annual Compliance Visit2258 · 2 findings
“Protection from Hazards. (C) Electric or gas clothes dryers shall be vented to the outside. Lint traps shall be cleaned regularly to protect against fire hazard. II/III”
This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.
“The building shall be substantially constructed and shall be maintained in good repair and in accordance with the construction and fire safety rules in effect at the time of initial licensing. II/III”
This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.
6 older inspections from 2018 are not shown above.
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