Missouri · SAINT LOUIS

SPRING MANOR.

Care Facility94 bedsDementia-trained staff(314) 533-3111
Peer rank
Top 41% of Missouri memory care
See full peer rank →
Facility · SAINT LOUIS
A 94-bed Care Facility with 12 citations on file.
Licensed beds
94
Last inspection
Apr 2025
Last citation
Apr 2025
Operated by
NEELUM, LLC
Snapshot

A large home, reviewed on public record.

SPRING MANOR

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Peer Comparison

Compared to 102 Missouri facilities with a similar number of beds.

Care · 36-month window. Higher percentile = better performance on inspection record. Source: Missouri Dept. of Health and Senior Services · Section for Long-Term Care Regulation.

Severity rank
51st%
Weighted citations per bed.
peer median
0
100
Repeat rank
Not enough repeat citations
among peers to rank.
Repeat deficiencies as share of total.
Frequency rank
26th%
Deficiencies per inspection.
peer median
0
100

Rankings based on 36-month DHSS inspection data. Severity and frequency: fewer citations = higher percentile. Repeat rate: lower repeat citation share = higher percentile.

FACILITY WATCH · FREE

SPRING MANOR has 12 citations on record. Know the moment anything changes.

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The Record

Citation history, plotted month by month.

12 deficiencies on record. Each bar is a month with a citation.

Peer median 1 · dashed
Last citation: APR 2025. Compared against peer median (dashed).
peer median
APR 2025
Aug 2024as of Jul 2026

Finding distribution

12 total · 36 months

Scope × Severity (CMS A–L)

Isolated
Pattern
Widespread
Sev 4 · IJ
J
K
L
Sev 3
G
H
I
Sev 2
D12
E
F
Sev 1
A
B
C
Tour Prep

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A short pre-tour checklist tailored to SPRING MANOR's record and state requirements.

01 /

The facility has 63 serious citations on file across all inspections — can you provide your corrective-action plan for the most recent cited items, and show families any documentation of remediation steps taken?

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02 /

Eleven complaints are on file with CDSS — were any substantiated, and what remediation did the facility take in response to substantiated findings?

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03 /

The April 24, 2025 inspection is the most recent on record — can you provide the deficiency notice from that visit and walk families through each item cited and how it was addressed?

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Full Inspection Record

Every inspection visit, verbatim.

4 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.

4
reports on file
12
total deficiencies
2025-04-24
Annual Compliance Visit
2213 · 4 findings
221319 CSR §2213
Verbatim citation text · 19 CSR §2213

Based on record review and interview on April 24, 2025, the facility failed to ensure the kitchen range hood and its extinguishing system be certified at least twice annually in accordance with National Fire Protection Association (NFPA) 96, 1998 edition. The facility census on April 24, 2025 was 58. This deficiency potentially affects 58 of 58 residents. Record review on April 24, 2025, at 1:25 P.M. showed no semi-annual kitchen range extinguishing system inspection had been completed as required by (NFPA) 96, 1998 edition. During an interview on April 24, 2025, at 2:20 P.M. the facility Office Manager said he/she would schedule a kitchen hood inspection.

224919 CSR §2249
Verbatim citation text · 19 CSR §2249

Based on record review and interview on April 24, 2025, the facility failed to ensure the complete fire alarm system was tested and maintained in accordance with National Fire Protection Association (NFPA) 72, 1999 edition. The facility census on April 24, 2025 was 58. This deficiency potentially affects 58 of 58 residents. Record review on April 24, 2025, at 1:25 P.M. showed no semi-annual inspection had been conducted of the fire alarm system as required by (NFPA) 72, 1999 edition. Table 7-3.1. During an interview on April 24, 2025, at 2:20 P.M. the facility Office Manager said he/she would schedule a semi-annual fire alarm inspection.

227419 CSR §2274
Verbatim citation text · 19 CSR §2274

Based on record review and interview on April 24, 6899 OKNW11 COMPLETED 04/24/2025 3610 PALM STREET PROVIDER'S PLAN OF CORRECTION (X5) (EACH CORRECTIVE ACTION SHOULD BE COMPLETE SPRING MANOR SAINT LOUIS, MO 63107 2025, the facility failed to have inspections and written certifications of the approved sprinkler system completed by an approved qualified service representative in accordance with National Fire Protection Association (NFPA) 25, 1998 edition, at least annually. The facility census on April 24, 2025 was 58. This deficiency potentially affects 58 of 58 residents. Record review on April 24, 2025, at 1:25 P.M. showed no annual sprinkler system inspection had been conducted. Records show the last inspection was completed on November 16, 2023. During an interview on April 24, 2025, at 2:20 P.M. the facility Office Manager said he/she would schedule a sprinkler system inspection.

321419 CSR §3214
Verbatim citation text · 19 CSR §3214

Based on record review and interview on April 24, 2025, the facility failed to have the electrical wiring inspected every two (2) years by a qualified electrician. Electrical wiring shall be installed and maintained in accordance with the requirements of the National Electric Code, 1999 edition. The facility census on April 24, 2025 was 58. This deficiency potentially affects 58 of 58 residents. Record review on April 24, 2025, at 1:25 P.M. showed the last bi-annual electrical wiring certification was completed on April 17, 2023. During an interview on April 24, 2025, at 2:20 P.M. the facility Office Manager said he/she had scheduled a bi-annual electrical wiring certification for April 24, 2025. 6899 OKNW11 COMPLETED 04/24/2025 3610 PALM STREET PROVIDER'S PLAN OF CORRECTION (X5) (EACH CORRECTIVE ACTION SHOULD BE COMPLETE THE FACILITY DID NOT RETURN A PLAN OF CORRECTION THEREFORE, NO POC IS INCLUDED WITH THE STATEMENT OF DEFICIENCIES (2567 FORM)

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AN ADMINISTRATOR SIGNATURE COULD NOT BE OBTAINED. PRINTED: 05/06/2025 FORM APPROVED Missouri Department of Health and Senior Services STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: A. BUILDING: COMPLETED 04/24/2025 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE 3610 PALM STREET SAINT LOUIS, MO 63107 (X4) ID SUMMARY STATEMENT OF DEFICIENCIES PROVIDER'S PLAN OF CORRECTION (X5) PREFIX (EACH DEFICIENCY MUST BE PRECEDED BY FULL (EACH CORRECTIVE ACTION SHOULD BE COMPLETE TAG REGULATORY OR LSC IDENTIFYING INFORMATION) CROSS-REFERENCED TO THE APPROPRIATE DATE DEFICIENCY) SPRING MANOR 19 CSR 30-86.022(4)(C) Range Hood Certification Range Hood Extinguishing Systems. (C) The range hood and its extinguishing system shall be certified at least twice annually in accordance with NFPA 96, 1998 edition. II/III This regulation is not met as evidenced by: Class II The higher classification from a class III to a class Il was upgraded due to the violations effect on residents and the impact when combined with other deficiencies. Based on record review and interview on April 24, 2025, the facility failed to ensure the kitchen range hood and its extinguishing system be certified at least twice annually in accordance with National Fire Protection Association (NFPA) 96, 1998 edition. The facility census on April 24, 2025 was 58. This deficiency potentially affects 58 of 58 residents. Record review on April 24, 2025, at 1:25 P.M. showed no semi-annual kitchen range extinguishing system inspection had been completed as required by (NFPA) 96, 1998 edition. During an interview on April 24, 2025, at 2:20 P.M. the facility Office Manager said he/she would schedule a kitchen hood inspection. 19 CSR 30-86.022(9)(C) Fire Alarm System-Test/Maintain Complete Fire Alarm Systems. (C) All facilities shall test and maintain the complete fire alarm system in accordance with NFPA 72, 1999 edition. I/II Missouri Department of Health and Senior Services LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE STATE FORM 6899 OKNW11 If continuation sheet 1 of 4 Missouri Department of Health and Senior Services STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA AND PLAN OF CORRECTION IDENTIFICATION NUMBER: NAME OF PROVIDER OR SUPPLIER SPRING MANOR (X2) MULTIPLE CONSTRUCTION A. BUILDING: SAINT LOUIS, MO 63107 (X4) ID SUMMARY STATEMENT OF DEFICIENCIES PREFIX (EACH DEFICIENCY MUST BE PRECEDED BY FULL TAG REGULATORY OR LSC IDENTIFYING INFORMATION) Continued From page 1 This regulation is not met as evidenced by: Class II Based on record review and interview on April 24, 2025, the facility failed to ensure the complete fire alarm system was tested and maintained in accordance with National Fire Protection Association (NFPA) 72, 1999 edition. The facility census on April 24, 2025 was 58. This deficiency potentially affects 58 of 58 residents. Record review on April 24, 2025, at 1:25 P.M. showed no semi-annual inspection had been conducted of the fire alarm system as required by (NFPA) 72, 1999 edition. Table 7-3.1. During an interview on April 24, 2025, at 2:20 P.M. the facility Office Manager said he/she would schedule a semi-annual fire alarm inspection. 19 CSR 30-86.022(11)(F) Sprinkler Systems-Inspections, Cert. Sprinkler Systems. (F) All facilities shall have inspections and written certifications of the approved sprinkler system completed by an approved qualified service representative in accordance with NFPA 25, 1998 edition. The inspections shall be in accordance with the provisions of NFPA 25, 1998 edition, with certification at least annually by a qualified service representative. 1/Il This regulation is not met as evidenced by: Class II Based on record review and interview on April 24, Missouri Department of Health and Senior Services STATE FORM 6899 OKNW11 PRINTED: 05/06/2025 FORM APPROVED (X3) DATE SURVEY COMPLETED 04/24/2025 STREET ADDRESS, CITY, STATE, ZIP CODE 3610 PALM STREET PROVIDER'S PLAN OF CORRECTION (X5) (EACH CORRECTIVE ACTION SHOULD BE COMPLETE CROSS-REFERENCED TO THE APPROPRIATE DATE DEFICIENCY) If continuation sheet 2 of 4 Missouri Department of Health and Senior Services STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA AND PLAN OF CORRECTION IDENTIFICATION NUMBER: NAME OF PROVIDER OR SUPPLIER SPRING MANOR (X2) MULTIPLE CONSTRUCTION A. BUILDING: SAINT LOUIS, MO 63107 (X4) ID SUMMARY STATEMENT OF DEFICIENCIES PREFIX (EACH DEFICIENCY MUST BE PRECEDED BY FULL TAG REGULATORY OR LSC IDENTIFYING INFORMATION) Continued From page 2 2025, the facility failed to have inspections and written certifications of the approved sprinkler system completed by an approved qualified service representative in accordance with National Fire Protection Association (NFPA) 25, 1998 edition, at least annually. The facility census on April 24, 2025 was 58. This deficiency potentially affects 58 of 58 residents. Record review on April 24, 2025, at 1:25 P.M. showed no annual sprinkler system inspection had been conducted. Records show the last inspection was completed on November 16, 2023. During an interview on April 24, 2025, at 2:20 P.M. the facility Office Manager said he/she would schedule a sprinkler system inspection. 19 CSR 30-86.032(13) Electrical Wiring, Maintained, Inspected In facilities that are constructed or have plans approved after July 1, 2005, electrical wiring shall be installed and maintained in accordance with the requirements of the National Electrical Code, 1999 edition, National Fire Protection Association, Inc., incorporated by reference, in this rule and available by mail at One Batterymarch Park, Quincy, MA 02269, and local codes. This rule does not incorporate any subsequent amendments or additions to the materials incorporated by reference. Facilities built between September 28, 1979 and July 1, 2005 shall be maintained in accordance with the requirements of the National Electrical Code, which was in effect at the time of the original plan approval and local codes. This rule does not incorporate any subsequent amendments or additions. In facilities Missouri Department of Health and Senior Services STATE FORM 6899 OKNW11 PRINTED: 05/06/2025 FORM APPROVED (X3) DATE SURVEY COMPLETED 04/24/2025 STREET ADDRESS, CITY, STATE, ZIP CODE 3610 PALM STREET PROVIDER'S PLAN OF CORRECTION (X5) (EACH CORRECTIVE ACTION SHOULD BE COMPLETE CROSS-REFERENCED TO THE APPROPRIATE DATE DEFICIENCY) If continuation sheet 3 of 4 Missouri Department of Health and Senior Services STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA AND PLAN OF CORRECTION IDENTIFICATION NUMBER: NAME OF PROVIDER OR SUPPLIER SPRING MANOR (X2) MULTIPLE CONSTRUCTION A. BUILDING: SAINT LOUIS, MO 63107 (X4) ID SUMMARY STATEMENT OF DEFICIENCIES PREFIX (EACH DEFICIENCY MUST BE PRECEDED BY FULL TAG REGULATORY OR LSC IDENTIFYING INFORMATION) Continued From page 3 built prior to September 28, 1979, electrical wiring shall be maintained in good repair and shall not present a safety hazard. All facilities shall have wiring inspected every two (2) years by a qualified electrician. II/IIl This regulation is not met as evidenced by: Class III Based on record review and interview on April 24, 2025, the facility failed to have the electrical wiring inspected every two (2) years by a qualified electrician. Electrical wiring shall be installed and maintained in accordance with the requirements of the National Electric Code, 1999 edition. The facility census on April 24, 2025 was 58. This deficiency potentially affects 58 of 58 residents. Record review on April 24, 2025, at 1:25 P.M. showed the last bi-annual electrical wiring certification was completed on April 17, 2023. During an interview on April 24, 2025, at 2:20 P.M. the facility Office Manager said he/she had scheduled a bi-annual electrical wiring certification for April 24, 2025. Missouri Department of Health and Senior Services STATE FORM 6899 OKNW11 PRINTED: 05/06/2025 FORM APPROVED (X3) DATE SURVEY COMPLETED 04/24/2025 STREET ADDRESS, CITY, STATE, ZIP CODE 3610 PALM STREET PROVIDER'S PLAN OF CORRECTION (X5) (EACH CORRECTIVE ACTION SHOULD BE COMPLETE CROSS-REFERENCED TO THE APPROPRIATE DATE DEFICIENCY) If continuation sheet 4 of 4 THE FACILITY DID NOT RETURN A PLAN OF CORRECTION THEREFORE, NO POC IS INCLUDED WITH THE STATEMENT OF DEFICIENCIES (2567 FORM)

2024-08-23
Complaint Investigation
4817 · 3 findings
481719 CSR §4817
Regulation cited · 19 CSR §4817

Records shall be maintained upon receipt and disposition of all controlled substances and shall be maintained separately from other records, for two (2) years. (A) Inventories of controlled substances shall be reconciled as follows: 1. Controlled Substance Schedule II medications shall be reconciled each shift; II

This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.

478219 CSR §4782
Regulation cited · 19 CSR §4782

All medication shall be safely stored at proper temperature and shall be kept in a secured location behind at least one (1) locked door or cabinet. Medication shall be accessible only to persons authorized to administer medications. II/III

This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.

222219 CSR §2222
Regulation cited · 19 CSR §2222

Exits, Stairways, and Fire Escapes. (A) Each floor of a facility shall have at least two (2) unobstructed exits remote from each other. I/II

This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.

2024-04-30
Annual Compliance Visit
2249 · 2 findings
224919 CSR §2249
Verbatim citation text · 19 CSR §2249

Based on record review and interview on April 30, a Eg f (Uh ; li 4 Ih is (om p | itd 2024, the facility failed to ensure the complete fire ‘ alarm system was tested and maintained in fh | | accordance with National Fire Protection Ue [| (An Uk ] NOpley (0 AL Association (NFPA) 72, 1999 edition. The facility census on April 30, 2024 was 55. This deficiency ON (Vl Hy v0) 10 Z ¢ | potentially affects 55 of 55 residents. Record review on April 30, 2024, at 2:17 P.M. ” £ oe a showed no semi-annual inspection had been Busuers @ L ( ce conducted of the fire alarm system as required by (NFPA) 72, 1999 edition. Table 7-3.1. WU Ge We id Eu | During an interview on April 30, 2024, at 2:45 AQ A pr ron Oot P.M. the facility Office Manager said he/she would forward the information about the Le 44) semi-annual fire alarm inspection to the facility | al SALTO /U ol b> / Administrator.

225019 CSR §2250
Verbatim citation text · 19 CSR §2250

Based on record review and interview on April 30, 2024, the facility failed to have inspections and written certifications of the complete fire alarm system completed by an approved qualified service representative in accordance with National Fire Protection Association (NFPA) 72, 1999 edition, at least annually. The facility census on April 30, 2024 was 55. This deficiency potentially affects 55 of 55 residents. Record review on April 30, 2024, at 2:17 P.M. showed no annual fire alarm system inspection had been completed of the fire alarm system as required by (NFPA) 72, 1999 edition. During an interview on April 30, 2024, at 2:45 P.M. the facility Office Manager said he/she would forward the information about the annual fire alarm inspection to the facility Administrator.

Read raw inspector notes

PRINTED: 05/09/2024 FORM APPROVED Missouri Department of Health and Senior Services STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER A. BUILDING COMPLETED B. WING 04/30/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE 3610 PALM STREET SAINT LOUIS, MO 63107 (X4) ID SUMMARY STATEMENT OF DEFICIENCIES PROVIDER'S PLAN OF CORRECTION (x5) PREFIX (EACH DEFICIENCY MUST BE PRECEDED BY FULL (EACH CORRECTIVE ACTION SHOULD BE COMPLETE TAG REGULATORY OR LSC IDENTIFYING INFORMATION) CROSS-REFERENCED TO THE APPROPRIATE DATE DEFICIENCY) SPRING MANOR 19 CSR 30-86.022(9)(C) Fire Alarm | System-Test/Maintain | Complete Fire Alarm Systems. (C) All facilities shall test and maintain the This regulation is not met as evidenced by: b month S fol Jem Lannual Class II Based on record review and interview on April 30, a Eg f (Uh ; li 4 Ih is (om p | itd 2024, the facility failed to ensure the complete fire ‘ alarm system was tested and maintained in fh | | accordance with National Fire Protection Ue [| (An Uk ] NOpley (0 AL Association (NFPA) 72, 1999 edition. The facility census on April 30, 2024 was 55. This deficiency ON (Vl Hy v0) 10 Z ¢ | potentially affects 55 of 55 residents. Record review on April 30, 2024, at 2:17 P.M. ” £ oe a showed no semi-annual inspection had been Busuers @ L ( ce conducted of the fire alarm system as required by (NFPA) 72, 1999 edition. Table 7-3.1. WU Ge We id Eu | During an interview on April 30, 2024, at 2:45 AQ A pr ron Oot P.M. the facility Office Manager said he/she would forward the information about the Le 44) semi-annual fire alarm inspection to the facility | al SALTO /U ol b> / Administrator. 19 CSR 30-86.022(9)(D) Fire Alarm System | I GUN. Yat Septem be Inspections/Certifications (\ | W) £ k Mh id Lehn ol C7 on Complete Fire Alarm Systems. (D) All facilities shall have inspections and written certifications of the complete fire alarm system completed by an approved qualified service representative in accordance with NFPA 72, 1999 edition, at least annually. I/II This regulation is not met as evidenced by: Missouri Department of Health and Senior Services LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER 7. eres aa 4 STATE F@ 6899 RUUG11 If continuation sh€et 1 of 2 PRINTED: 05/09/2024 FORM APPROVED Missouri Department of Health and Senior Services STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER A BUILDING COMPLETED B. WING 04/30/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE 3610 PALM STREET SAINT LOUIS, MO 63107 (X4) ID SUMMARY STATEMENT OF DEFICIENCIES PROVIDER'S PLAN OF CORRECTION (x5) PREFIX (EACH DEFICIENCY MUST BE PRECEDED BY FULL (EACH CORRECTIVE ACTION SHOULD BE COMPLETE TAG REGULATORY OR LSC IDENTIFYING INFORMATION) CROSS-REFERENCED TO THE APPROPRIATE | DATE | DEFICIENCY) | SPRING MANOR Continued From page 1 Class II Based on record review and interview on April 30, 2024, the facility failed to have inspections and written certifications of the complete fire alarm system completed by an approved qualified service representative in accordance with National Fire Protection Association (NFPA) 72, 1999 edition, at least annually. The facility census on April 30, 2024 was 55. This deficiency potentially affects 55 of 55 residents. Record review on April 30, 2024, at 2:17 P.M. showed no annual fire alarm system inspection had been completed of the fire alarm system as required by (NFPA) 72, 1999 edition. During an interview on April 30, 2024, at 2:45 P.M. the facility Office Manager said he/she would forward the information about the annual fire alarm inspection to the facility Administrator. Missouri Department of Health and Senior Services STATE FORM — RUUG11 If continuation sheet 2 of 2

2024-04-23
Complaint Investigation
4742 · 3 findings
474219 CSR §4742
Regulation cited · 19 CSR §4742

The facility shall ensure that each resident being admitted or readmitted to the facility receives an admission physical examination by a licensed physician. The facility shall request documentation of the physical examination prior to admission but must have documentation of the physical examination on file no later than ten (10) days after admission. The physical examination shall contain documentation regarding the individual ' s current medical status and any special orders or procedures to be followed. If the resident is admitted directly from an acute care or another long-term care facility and is accompanied on admission by a report that reflects his or her current medical status, an admission physical shall not be required. III

This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.

479719 CSR §4797
Regulation cited · 19 CSR §4797

The administrator shall develop and implement a safe and effective system of medication control and use, which assures that all residents ' medications are administered by personnel at least eighteen (18) years of age, in accordance with physicians ' instructions using acceptable nursing techniques. The facility shall employ a licensed nurse eight (8) hours per week for every thirty (30) residents to monitor each resident ' s condition and medication. Administration of medication shall mean delivering to a resident his or her prescription medication either in the original pharmacy container, or for internal medication, removing an individual dose from the pharmacy container and placing it in a small cup container or liquid medium for the resident to remove from the container and self-administer. External prescription medication may be applied by facility personnel if the resident is unable to do so and the resident ' s physician so authorizes. All individuals who administer medication shall be trained in medication administration and, if not a physician or a licensed nurse, shall be a certified medication technician or level I medication aide. I/II

This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.

701519 CSR §7015
Regulation cited · 19 CSR §7015

At all times, including while being stored, prepared, displayed, served or transported to or from the facility, food shall be protected from potential contamination, including dust, insects, rodents, unclean equipment and utensils, unnecessary handling, coughs and sneezes, flooding, drainage and overhead leakage or overhead drippage from condensation. The temperature of potentially hazardous food shall be forty-five degrees Fahrenheit (45��F) or below or one hundred forty degrees Fahrenheit (140��F) or above at all times, except as otherwise provided in this section. In the event of a fire, flood, power outage or similar event that might result in the contamination of food, or that might prevent potentially hazardous food from being held at required temperatures, the person in charge shall immediately contact the Department of Health and Senior Services (the department). Upon receiving notice of this occurrence, the department shall take whatever action that it deems necessary to protect the residents. II/III

This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.

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