PROMENADE SENIOR LIVING.
PROMENADE SENIOR LIVING is Ranked in the bottom 2% of Missouri memory care with 41 DHSS citations on record; last inspected Oct 2025.

A large home, reviewed on public record.

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Compared to 102 Missouri facilities with a similar number of beds.
Care · 36-month window. Higher percentile = better performance on inspection record. Source: Missouri Dept. of Health and Senior Services · Section for Long-Term Care Regulation.
Rankings based on 36-month DHSS inspection data. Severity and frequency: fewer citations = higher percentile. Repeat rate: lower repeat citation share = higher percentile.
FACILITY WATCH · FREE
PROMENADE SENIOR LIVING has 41 citations on record. Know the moment anything changes.
New findings, complaint investigations, or status changes — emailed to you free.
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Citation history, plotted month by month.
41 deficiencies on record. Each bar is a month with a citation.
Finding distribution
41 total · 36 monthsScope × Severity (CMS A–L)
Questions to ask before you visit.
A short pre-tour checklist tailored to PROMENADE SENIOR LIVING's record and state requirements.
The facility has 89 serious citations on file across all inspections — can you provide your corrective-action plan for the citations issued during the August 28, 2024 inspection, and show families any documentation of remediation steps taken?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
16 complaints are on file with CDSS — were any substantiated, and what remediation did the facility take in response to substantiated findings?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
California Title 22 §87705 requires a written dementia care program for facilities advertising memory care — can you provide that written program and walk families through how it is implemented?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
Every inspection visit, verbatim.
7 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.
2025-10-06Complaint InvestigationComplaint · 1 finding
“The facility shall develop and implement written policies and procedures that prohibit mistreatment, neglect, and abuse of any resident and misappropriation of resident property and funds, and develop and implement policies that require a report to be made to the department for any resident or to both the department and the Department of Mental Health for any vulnerable person whom the administrator or employee has reasonable cause to believe has been abused or neglected. II/III”
This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.
2025-07-24Complaint Investigation4724 · 8 findings
“The facility shall screen residents and staff for tuberculosis as required for long-term care facilities by 19 CSR 20-20.100. II”
This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.
“The potable water system shall be installed to preclude the possibility of backflow. Devices shall be installed to protect against backflow and back siphonage at all fixtures and equipment where an air gap at least twice the diameter of the water supply inlet is not provided between the water supply inlet and the fixture ' s flood level rim. A hose shall not be attached to a faucet unless a backflow prevention device is installed. II”
This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.
“Protection from Hazards. (B) The storage of unnecessary combustible materials in any part of a building in which a licensed facility is located is prohibited. I/II”
This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.
“Each resident shall be treated with consideration, respect, and full recognition of his or her dignity and individuality, including privacy in treatment and care of his or her personal needs. All persons, other than the attending physician, the facility personnel necessary for any treatment or personal care, or the department or Department of Mental Health staff, as appropriate, shall be excluded from observing the resident during any time of examination, treatment, or care unless consent has been given by the resident. II/III”
This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.
“The facility may admit or retain an individual for residency in an assisted living facility only if the individual does not require hospitalization or skilled nursing placement as defined in this rule, and only if the facility: (F) Completes a community based assessment conducted by an appropriately trained and qualified individual as defined in section (4) of this rule: 1. Time frame requirements for assessment shall be: A. Within five (5) calendar days of admission; II”
This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.
“The facility may admit or retain an individual for residency in an assisted living facility only if the individual does not require hospitalization or skilled nursing placement as defined in this rule, and only if the facility: (G) Develops an individualized service plan (ISP), which means the planning document prepared by an assisted living facility which outlines a resident ' s needs and preferences, services to be provided, and goals expected by the resident or the resident ' s legal representative in partnership with the facility; II”
This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.
“Medication Orders. (A) No medication, treatment or diet shall be administered without an order from an individual lawfully authorized to prescribe such and the order shall be followed. II/III”
This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.
“The facility may admit or retain an individual for residency in an assisted living facility only if the individual does not require hospitalization or skilled nursing placement as defined in this rule, and only if the facility: (F) Completes a community based assessment conducted by an appropriately trained and qualified individual as defined in section (4) of this rule: 1. Time frame requirements for assessment shall be: B. At least semiannually; II”
This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.
2025-01-08Complaint Investigation4749 · 7 findings
“The facility may admit or retain an individual for residency in an assisted living facility only if the individual does not require hospitalization or skilled nursing placement as defined in this rule, and only if the facility: (F) Completes a community based assessment conducted by an appropriately trained and qualified individual as defined in section (4) of this rule: 1. Time frame requirements for assessment shall be: A. Within five (5) calendar days of admission; II”
This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.
“The administrator shall maintain on the premises an individual personnel record on each facility employee, which shall include the following: (I) Written statement signed by a licensed physician or physician ' s designee indicating the person can work in a long-term care facility and indicating any limitations; III”
This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.
“In case of behaviors that present a reasonable likelihood of serious harm to himself or herself or others, serious illness, significant change in condition, injury or death, staff shall take appropriate action and shall promptly attempt to contact the person listed in the resident ' s record as the legally authorized representative, designee or placement authority. The facility shall contact the attending physician or designee and notify the local coroner or medical examiner immediately upon the death of any resident of the facility prior to transferring the deceased resident to a funeral home. I/II”
This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.
“Residents shall receive proper care as defined in the individualized service plan. I/II”
This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.
“The facility shall develop and implement written policies and procedures that prohibit mistreatment, neglect, and abuse of any resident and misappropriation of resident property and funds, and develop and implement policies that require a report to be made to the department for any resident or to both the department and the Department of Mental Health for any vulnerable person whom the administrator or employee has reasonable cause to believe has been abused or neglected. II/III”
This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.
“The facility shall maintain a record in the facility for each resident, which shall include the following: (B) A review monthly or more frequently, if indicated, of the resident ' s general condition and needs; a monthly review of medication consumption of any resident controlling his or her own medication, noting if prescription medications are being used in appropriate quantities; a daily record of administration of medication; a logging of the medication regimen review process; a monthly weight; a record of each referral of a resident for services from an outside service; and a record of any resident incidents including behaviors that present a reasonable likelihood of serious harm to himself or herself or others and accidents that potentially could result in injury or did result in injuries involving the resident; III”
This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.
“The facility may admit or retain an individual for residency in an assisted living facility only if the individual does not require hospitalization or skilled nursing placement as defined in this rule, and only if the facility: (G) Develops an individualized service plan (ISP), which means the planning document prepared by an assisted living facility which outlines a resident ' s needs and preferences, services to be provided, and goals expected by the resident or the resident ' s legal representative in partnership with the facility; II”
This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.
2024-08-28Annual Compliance Visit3214 · 2 findings
“In facilities that are constructed or have plans approved after July 1, 2005, electrical wiring shall be installed and maintained in accordance with the requirements of the National Electrical Code, 1999 edition, National Fire Protection Association, Inc., incorporated by reference, in this rule and available by mail at One Batterymarch Park, Quincy, MA 02269, and local codes. This rule does not incorporate any subsequent amendments or additions to the materials incorporated by reference. Facilities built between September 28, 1979 and July 1, 2005 shall be maintained in accordance with the requirements of the National Electrical Code, which was in effect at the time of the original plan approval and local codes. This rule does not incorporate any subsequent amendments or additions. In facilities built prior to September 28, 1979, electrical wiring shall be maintained in good repair and shall not present a safety hazard. All facilities shall have wiring inspected every two (2) years by a qualified electrician. II/III”
This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.
“Complete Fire Alarm Systems. (C) All facilities shall test and maintain the complete fire alarm system in accordance with NFPA 72, 1999 edition. I/II”
This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.
2024-07-01Complaint Investigation4776 · 1 finding
“Protective oversight shall be provided twenty-four (24) hours a day. For residents departing the premises on voluntary leave, the facility shall have, at a minimum, a procedure to inquire of the resident or resident ' s guardian of the resident ' s departure, of the resident ' s estimated length of absence from the facility, and of the resident ' s whereabouts while on voluntary leave. I/II”
This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.
2024-04-30Complaint Investigation4777 · 4 findings
“Residents shall receive proper care as defined in the individualized service plan. I/II”
This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.
“The facility shall not admit or continue to care for a resident who: (E) Requires more than one (1) person to simultaneously physically assist the resident with any activity of daily living, with the exception of bathing and transferring; II/III”
This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.
“The facility may admit or retain an individual for residency in an assisted living facility only if the individual does not require hospitalization or skilled nursing placement as defined in this rule, and only if the facility: (G) Develops an individualized service plan (ISP), which means the planning document prepared by an assisted living facility which outlines a resident ' s needs and preferences, services to be provided, and goals expected by the resident or the resident ' s legal representative in partnership with the facility; II”
This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.
“Deodorizers or sprays shall not be used to cover up odors. Odors shall be eliminated to the source by prompt cleaning of bedpans and commodes, floors, furniture and equipment and by proper ventilation. II/III”
This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.
2023-12-05Complaint Investigation4764 · 18 findings
“The facility shall not admit or continue to care for a resident who: (F) Is bed-bound or similarly immobilized due to a debilitating or chronic condition. II”
This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.
“There shall be written documentation maintained in the facility showing actual hours worked by each employee. III”
This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.
“Each resident shall be permitted to retain and use personal clothing and possessions as space permits. Personal possessions may include furniture and decorations in accordance with the facility's policies and shall not create a fire hazard. The facility shall maintain a record of any personal items accompanying the resident upon admission to the facility, or which are brought to the resident during his or her stay in the facility, which are to be returned to the resident or responsible party upon discharge, transfer, or death. II/III”
This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.
“The facility shall screen residents and staff for tuberculosis as required for long-term care facilities by 19 CSR 20-20.100. II”
This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.
“The facility shall develop and implement written policies and procedures that prohibit mistreatment, neglect, and abuse of any resident and misappropriation of resident property and funds, and develop and implement policies that require a report to be made to the department for any resident or to both the department and the Department of Mental Health for any vulnerable person whom the administrator or employee has reasonable cause to believe has been abused or neglected. II/III”
This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.
“The facility may admit or retain an individual for residency in an assisted living facility only if the individual does not require hospitalization or skilled nursing placement as defined in this rule, and only if the facility: (F) Completes a community based assessment conducted by an appropriately trained and qualified individual as defined in section (4) of this rule: 1. Time frame requirements for assessment shall be: C. Whenever a significant change has occurred in the resident ' s condition, which may require a change in services. II”
This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.
“The administrator shall develop and implement a safe and effective system of medication control and use, which assures that all residents ' medications are administered by personnel at least eighteen (18) years of age, in accordance with physicians ' instructions using acceptable nursing techniques. The facility shall employ a licensed nurse eight (8) hours per week for every thirty (30) residents to monitor each resident ' s condition and medication. Administration of medication shall mean delivering to a resident his or her prescription medication either in the original pharmacy container, or for internal medication, removing an individual dose from the pharmacy container and placing it in a small cup container or liquid medium for the resident to remove from the container and self-administer. External prescription medication may be applied by facility personnel if the resident is unable to do so and the resident ' s physician so authorizes. All individuals who administer medication shall be trained in medication administration and, if not a physician or a licensed nurse, shall be a certified medication technician or level I medication aide. I/II”
This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.
“Protective oversight shall be provided twenty-four (24) hours a day. For residents departing the premises on voluntary leave, the facility shall have, at a minimum, a procedure to inquire of the resident or resident ' s guardian of the resident ' s departure, of the resident ' s estimated length of absence from the facility, and of the resident ' s whereabouts while on voluntary leave. I/II”
This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.
“Staffing Requirements. (A) The facility shall have an adequate number and type of personnel for the proper care of residents, the residents ' social well being, protective oversight of residents and upkeep of the facility. At a minimum, the staffing pattern for fire safety and care of residents shall be one (1) staff person for every fifteen (15) residents or major fraction of fifteen (15) during the day shift, one (1) person for every twenty (20) residents or major fraction of twenty (20) during the evening shift and one (1) person for every twenty-five (25) residents or major fraction of twenty-five (25) during the night shift. I/II Time Personnel Residents 7 a.m. to 3 p.m. (Day)* 1 3-15 3 p.m. to 9 p.m. (Evening)* 1 3-20 9 p.m. to 7 a.m. (Night)* 1 3-25 *If the shift hours vary from those indicated, the hours of the shifts shall show on the work schedules of the facility and shall not be less than six (6) hours. III”
This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.
“Poisonous or toxic materials consist of the following categories: insecticides and rodenticides; disinfectants, sanitizer and related cleaning or drying agents; and caustics, acids, polishes and other chemicals. Each of these three (3) categories set forth shall be stored and physically located separate from each other. All poisonous or toxic materials shall be stored in locked cabinets or in a similar physically separate place used for no other purpose which is not accessible to residents. II”
This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.
“General Requirements. (A) If the facility admits or retains any individual needing more than minimal assistance due to having a physical, cognitive or other impairment that prevents the individual from safely evacuating the facility, the facility shall: 6. At a minimum the evacuation plan shall include the following components: A. The responsibilities of specific staff positions in an emergency specific to the individual; II”
This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.
“The facility shall maintain a record in the facility for each resident, which shall include the following: (A) Admission information including the resident ' s name; admission date; confidentiality number; previous address; birth date; sex; marital status; Social Security number; Medicare and Medicaid numbers (if applicable); name, address and telephone number of the resident ' s physician and alternate; diagnosis, name, address and telephone number of the resident ' s legally authorized representative or designee to be notified in case of emergency; and preferred dentist, pharmacist and funeral director; III”
This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.
“The facility shall maintain a record in the facility for each resident, which shall include the following: (B) A review monthly or more frequently, if indicated, of the resident ' s general condition and needs; a monthly review of medication consumption of any resident controlling his or her own medication, noting if prescription medications are being used in appropriate quantities; a daily record of administration of medication; a logging of the medication regimen review process; a monthly weight; a record of each referral of a resident for services from an outside service; and a record of any resident incidents including behaviors that present a reasonable likelihood of serious harm to himself or herself or others and accidents that potentially could result in injury or did result in injuries involving the resident; III”
This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.
“The facility may admit or retain an individual for residency in an assisted living facility only if the individual does not require hospitalization or skilled nursing placement as defined in this rule, and only if the facility: (H) Reviews the ISP with the resident, or legal representative of the resident, at least annually or when there is a significant change in the resident ' s condition which may require a change in services; II”
This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.
“Medication Orders. (B) Physician ' s written and signed orders shall include: name of medication, dosage, frequency and route of administration and the orders shall be renewed at least every three (3) months. Computer generated signatures may be used if safeguards are in place to prevent their misuse. Computer identification codes shall be accessible to and used by only the individuals whose signatures they represent. Orders that include optional doses or include pro re nata (PRN) administration frequencies shall specify a maximum frequency and the reason for administration. II/III”
This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.
“Prior to or upon admission and at least annually after that, each resident or his or her next of kin, legally authorized representatives or designees shall be informed of facility policies regarding provision of emergency and life-sustaining care, of an individual's right to make treatment decisions for himself or herself and of state laws related to advance directives for health-care decision making. The annual discussion may be handled either on a group or on an individual basis. Residents' next of kin, legally authorized representatives or designees shall be informed, upon request, regarding state laws related to advance directives for health-care decision making as well as the facility's policies regarding the provision of emergency or life-sustaining medical care or treatment. If a resident has a written advance health-care directive, a copy shall be placed in the resident's medical record and reviewed annually with the resident unless, in the interval, he or she has been determined incapacitated, in accordance with section 475.075 or 404.825, RSMo. Residents' next of kin, legally authorized representatives or designees shall be contacted annually to assure their accessibility and understanding of the facility policies regarding emergency and life-sustaining care. II/III”
This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.
“Each resident shall be treated with consideration, respect, and full recognition of his or her dignity and individuality, including privacy in treatment and care of his or her personal needs. All persons, other than the attending physician, the facility personnel necessary for any treatment or personal care, or the department or Department of Mental Health staff, as appropriate, shall be excluded from observing the resident during any time of examination, treatment, or care unless consent has been given by the resident. II/III”
This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.
“Medication Orders. (A) No medication, treatment or diet shall be administered without an order from an individual lawfully authorized to prescribe such and the order shall be followed. II/III”
This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.
16 older inspections from 2018 are not shown above.
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