Missouri · SAINT LOUIS

DOLAN MEMORY CARE AT WATERFORD CROSSING.

Care Facility88 bedsDementia-trained staff(314) 993-9500
Peer rank
Top 33% of Missouri memory care
See full peer rank →
Facility · SAINT LOUIS
A 88-bed Care Facility with 7 citations on file.
Licensed beds
88
Last inspection
May 2025
Last citation
Dec 2024
Operated by
CURA, INC
Snapshot

A large home, reviewed on public record.

DOLAN MEMORY CARE AT WATERFORD CROSSING

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Map showing location of DOLAN MEMORY CARE AT WATERFORD CROSSING
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Peer Comparison

Compared to 102 Missouri facilities with a similar number of beds.

Care · 36-month window. Higher percentile = better performance on inspection record. Source: Missouri Dept. of Health and Senior Services · Section for Long-Term Care Regulation.

Severity rank
63rd%
Weighted citations per bed.
peer median
0
100
Repeat rank
Not enough repeat citations
among peers to rank.
Repeat deficiencies as share of total.
Frequency rank
37th%
Deficiencies per inspection.
peer median
0
100

Rankings based on 36-month DHSS inspection data. Severity and frequency: fewer citations = higher percentile. Repeat rate: lower repeat citation share = higher percentile.

FACILITY WATCH · FREE

DOLAN MEMORY CARE AT WATERFORD CROSSING has 7 citations on record. Know the moment anything changes.

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The Record

Citation history, plotted month by month.

7 deficiencies on record. Each bar is a month with a citation.

Peer median 1 · dashed
Last citation: DEC 2024. Compared against peer median (dashed).
peer median
DEC 2024
Aug 2024as of Jul 2026

Finding distribution

7 total · 36 months

Scope × Severity (CMS A–L)

Isolated
Pattern
Widespread
Sev 4 · IJ
J
K
L
Sev 3
G
H
I
Sev 2
D7
E
F
Sev 1
A
B
C
Tour Prep

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A short pre-tour checklist tailored to DOLAN MEMORY CARE AT WATERFORD CROSSING's record and state requirements.

01 /

The facility has 12 serious citations on file across all inspections — can you provide your corrective-action plan for each cited item, and show families any documentation of remediation steps taken?

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02 /

Five complaints are on file with CDSS — were any substantiated, and what remediation did the facility take in response to substantiated findings?

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03 /

The May 29, 2025 inspection is the most recent on file — can you provide the deficiency notice from that visit and walk families through the corrective actions implemented since then?

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Full Inspection Record

Every inspection visit, verbatim.

4 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.

4
reports on file
7
total deficiencies
2025-05-29
Annual Compliance Visit
No findings
2024-12-27
Complaint Investigation
4836 · 6 findings
483619 CSR §4836
Regulation cited · 19 CSR §4836

The facility shall maintain a record in the facility for each resident, which shall include the following: (A) Admission information including the resident ' s name; admission date; confidentiality number; previous address; birth date; sex; marital status; Social Security number; Medicare and Medicaid numbers (if applicable); name, address and telephone number of the resident ' s physician and alternate; diagnosis, name, address and telephone number of the resident ' s legally authorized representative or designee to be notified in case of emergency; and preferred dentist, pharmacist and funeral director; III

This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.

479819 CSR §4798
Regulation cited · 19 CSR §4798

Medication Orders. (A) No medication, treatment or diet shall be administered without an order from an individual lawfully authorized to prescribe such and the order shall be followed. II/III

This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.

474919 CSR §4749
Regulation cited · 19 CSR §4749

The facility may admit or retain an individual for residency in an assisted living facility only if the individual does not require hospitalization or skilled nursing placement as defined in this rule, and only if the facility: (F) Completes a community based assessment conducted by an appropriately trained and qualified individual as defined in section (4) of this rule: 1. Time frame requirements for assessment shall be: A. Within five (5) calendar days of admission; II

This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.

803719 CSR §8037
Regulation cited · 19 CSR §8037

Each resident shall be permitted to retain and use personal clothing and possessions as space permits. Personal possessions may include furniture and decorations in accordance with the facility's policies and shall not create a fire hazard. The facility shall maintain a record of any personal items accompanying the resident upon admission to the facility, or which are brought to the resident during his or her stay in the facility, which are to be returned to the resident or responsible party upon discharge, transfer, or death. II/III

This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.

482719 CSR §4827
Regulation cited · 19 CSR §4827

A physician, pharmacist or registered nurse shall review the medication regimen of each resident. This shall be done at least every other month. The review shall be performed in the facility and shall include, but shall not be limited to, indication for use, dose, possible medication interactions and medication/food interactions, contraindications, adverse reactions and a review of the medication system utilized by the facility. Irregularities and concerns shall be reported in writing to the resident ' s physician and to the administrator/manager. If after thirty (30) days, there is no action taken by a resident ' s physician and significant concerns continue regarding a resident ' s or residents ' medication order(s), the administrator shall contact or recontact the physician to determine if he or she received the information and if there are any new instructions. II/III

This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.

484019 CSR §4840
Regulation cited · 19 CSR §4840

Resident records shall be maintained by the operator for at least five (5) years after a resident leaves the facility or after the resident reaches the age of twenty-one (21), whichever is longer and must include reason for discharge or transfer from the facility and cause of death, as applicable. III

This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.

2024-05-30
Annual Compliance Visit
No findings
2024-02-26
Complaint Investigation
4752 · 1 finding
475219 CSR §4752
Regulation cited · 19 CSR §4752

The facility may admit or retain an individual for residency in an assisted living facility only if the individual does not require hospitalization or skilled nursing placement as defined in this rule, and only if the facility: (F) Completes a community based assessment conducted by an appropriately trained and qualified individual as defined in section (4) of this rule: 2. The facility shall use form MO 580-2835, Assessment for Admission To Assisted Living Facilities, (9-06), incorporated by reference, provided by the Department of Health and Senior Services, PO Box 570, Jefferson City, MO 65102-0570 and which is available to long-term care facilities at www.dhss.mo.gov or by telephone at (573) 526-8548. This rule does not incorporate any subsequent amendments or additions; II

This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.

18 older inspections from 2018 are not shown above.

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