Missouri · KANSAS CITY

ASHTON ON THE PLAZA, THE.

Care Facility96 bedsDementia-trained staff(816) 505-3030
Peer rank
Top 45% of Missouri memory care
See full peer rank →
Facility · KANSAS CITY
A 96-bed Care Facility with 15 citations on file.
Licensed beds
96
Last inspection
Aug 2024
Last citation
Apr 2025
Operated by
THE PLAZA FACILITY OPERATOR LLC
Snapshot

A large home, reviewed on public record.

ASHTON ON THE PLAZA, THE

© Google Street View

Map showing location of ASHTON ON THE PLAZA, THE
© Mapbox · OpenStreetMap
Peer Comparison

Compared to 102 Missouri facilities with a similar number of beds.

Care · 36-month window. Higher percentile = better performance on inspection record. Source: Missouri Dept. of Health and Senior Services · Section for Long-Term Care Regulation.

Severity rank
46th%
Weighted citations per bed.
peer median
0
100
Repeat rank
Not enough repeat citations
among peers to rank.
Repeat deficiencies as share of total.
Frequency rank
18th%
Deficiencies per inspection.
peer median
0
100

Rankings based on 36-month DHSS inspection data. Severity and frequency: fewer citations = higher percentile. Repeat rate: lower repeat citation share = higher percentile.

FACILITY WATCH · FREE

ASHTON ON THE PLAZA, THE has 15 citations on record. Know the moment anything changes.

New findings, complaint investigations, or status changes — emailed to you free.

Where are you in the process? (optional)

Save for comparison:
The Record

Citation history, plotted month by month.

15 deficiencies on record. Each bar is a month with a citation.

Peer median 1 · dashed
Last citation: APR 2025. Compared against peer median (dashed).
peer median
APR 2025
Aug 2024as of Jul 2026

Finding distribution

15 total · 36 months

Scope × Severity (CMS A–L)

Isolated
Pattern
Widespread
Sev 4 · IJ
J
K
L
Sev 3
G
H
I
Sev 2
D15
E
F
Sev 1
A
B
C
Tour Prep

Questions to ask before you visit.

A short pre-tour checklist tailored to ASHTON ON THE PLAZA, THE's record and state requirements.

01 /

The facility has 28 serious citations on file across all inspections — can you provide your corrective-action plan for the most recent serious deficiencies, and show families any documentation of remediation steps taken?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

02 /

Eight complaints are on file with CDSS — were any substantiated, and what remediation did the facility take in response to substantiated findings?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

03 /

The most recent inspection on 2024-08-05 resulted in deficiency findings — can you provide the deficiency notice and your written corrective-action plan for each cited item?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

Full Inspection Record

Every inspection visit, verbatim.

4 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.

4
reports on file
15
total deficiencies
2025-04-09
Complaint Investigation
4817 · 13 findings
481719 CSR §4817
Regulation cited · 19 CSR §4817

Records shall be maintained upon receipt and disposition of all controlled substances and shall be maintained separately from other records, for two (2) years. (A) Inventories of controlled substances shall be reconciled as follows: 1. Controlled Substance Schedule II medications shall be reconciled each shift; II

This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.

800419 CSR §8004
Regulation cited · 19 CSR §8004

Each resident admitted to the facility, or his or her next of kin, legally authorized representative or designee, shall be fully informed of the individual's rights and responsibilities as a resident. These rights shall be reviewed annually with each resident, and/or his or her next of kin, legally authorized representative or designee, either in a group session or individually. II/III

This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.

706719 CSR §7067
Regulation cited · 19 CSR §7067

Nonfood-contact surfaces of equipment shall be cleaned as often as is necessary to keep the equipment free of accumulation of dust, dirt, food particles and other debris. III

This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.

705719 CSR §7057
Regulation cited · 19 CSR §7057

Ventilation hoods and devices shall be designed to prevent grease or condensation from collecting on walls and ceilings and from dripping into food or onto food-contact surfaces. Filters or other grease-extracting equipment shall be readily removable for cleaning and replacement if not designed to be cleaned in place. III

This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.

701619 CSR §7016
Regulation cited · 19 CSR §7016

Food, whether raw or prepared, if removed from the container or package in which it was obtained, shall be stored in a clean covered container except during necessary periods of preparation or service. Container covers shall be impervious and nonabsorbent except that linens or napkins may be used for lining or covering bread or roll containers. III

This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.

603119 CSR §6031
Regulation cited · 19 CSR §6031

Waste containers used in food-preparation and utensil-washing areas shall be kept covered when not in actual use. III

This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.

475519 CSR §4755
Regulation cited · 19 CSR §4755

The facility may admit or retain an individual for residency in an assisted living facility only if the individual does not require hospitalization or skilled nursing placement as defined in this rule, and only if the facility: (H) Reviews the ISP with the resident, or legal representative of the resident, at least annually or when there is a significant change in the resident ' s condition which may require a change in services; II

This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.

483719 CSR §4837
Regulation cited · 19 CSR §4837

The facility shall maintain a record in the facility for each resident, which shall include the following: (B) A review monthly or more frequently, if indicated, of the resident ' s general condition and needs; a monthly review of medication consumption of any resident controlling his or her own medication, noting if prescription medications are being used in appropriate quantities; a daily record of administration of medication; a logging of the medication regimen review process; a monthly weight; a record of each referral of a resident for services from an outside service; and a record of any resident incidents including behaviors that present a reasonable likelihood of serious harm to himself or herself or others and accidents that potentially could result in injury or did result in injuries involving the resident; III

This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.

471119 CSR §4711
Regulation cited · 19 CSR §4711

Prior to allowing any person who has been hired in a full-time, part-time, or temporary position to have contact with any resident, the facility shall, or in the case of temporary employees hired through or contracted from an employment agency, the employment agency shall, prior to sending a temporary employee to a facility: (A) Request a criminal background check for the person, as provided in section 660.317, RSMo. Each facility shall maintain documents verifying that the background checks were requested, the date of each such request, and the nature of the response received for each such request. II

This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.

471419 CSR §4714
Regulation cited · 19 CSR §4714

Prior to allowing any person who has been hired in a full-time, part-time, or temporary position to have contact with any resident, the facility shall, or in the case of temporary employees hired through or contracted from an employment agency, the employment agency shall, prior to sending a temporary employee to a facility: (B) Make an inquiry to the department, as provided in section 660.315, RSMo, as to whether the person is listed on the EDL. Each facility shall maintain documents verifying that the EDL checks were requested, the date of each such request, and the nature of the response received for each such request. The inquiry may be made through the department ' s website; II/III

This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.

472419 CSR §4724
Regulation cited · 19 CSR §4724

The facility shall screen residents and staff for tuberculosis as required for long-term care facilities by 19 CSR 20-20.100. II

This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.

473319 CSR §4733
Regulation cited · 19 CSR §4733

The administrator shall maintain on the premises an individual personnel record on each facility employee, which shall include the following: (I) Written statement signed by a licensed physician or physician ' s designee indicating the person can work in a long-term care facility and indicating any limitations; III

This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.

475019 CSR §4750
Regulation cited · 19 CSR §4750

The facility may admit or retain an individual for residency in an assisted living facility only if the individual does not require hospitalization or skilled nursing placement as defined in this rule, and only if the facility: (F) Completes a community based assessment conducted by an appropriately trained and qualified individual as defined in section (4) of this rule: 1. Time frame requirements for assessment shall be: B. At least semiannually; II

This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.

2024-10-08
Complaint Investigation
4708 · 1 finding
470819 CSR §4708
Regulation cited · 19 CSR §4708

The facility shall not admit or continue to care for residents whose needs cannot be met. If necessary services cannot be obtained in or by the facility, the resident shall be promptly referred to appropriate outside resources or discharged from the facility. I/II

This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.

2024-08-05
Annual Compliance Visit
3214 · 1 finding
321419 CSR §3214
Verbatim citation text · 19 CSR §3214

Based on record review and an interview on 8/5/24 this facility failed to show documentation the electrical wiring had been inspected within the last two years by a qualified electrician. The facility census was 41. This potentially affected 41 of 41 residents. Record review on 8/5/24 at 11:20 A.M. showed no current records of an electrical inspection being on file. During an interview on 8/5/24 at 11:20 A.M. with 2 EMANUEL CLEAVER II BLVD ASHTON ON THE PLAZA, THE KANSAS CITY, MO 64112 COMPLETED 08/05/2024 A3214 | Continued From page 1 the Director of Plant Operations he/she said it had been done, but the report was in his/her old email file and with the company change he/she said he/she would have to see if the report could be retrieved from there.

Read raw inspector notes

NO PLAN OF CORRECTION (POC) IS INCLUDED WITH THIS STATEMENT OF DEFICIENCY (2567 FORM). PRINTED: 08/16/2024 FORM APPROVED Missouri Department of Health and Senior Services STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: A. BUILDING: COMPLETED 08/05/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE 2 EMANUEL CLEAVER II BLVD KANSAS CITY, MO 64112 (X4) ID SUMMARY STATEMENT OF DEFICIENCIES PROVIDER'S PLAN OF CORRECTION (X5) PREFIX (EACH DEFICIENCY MUST BE PRECEDED BY FULL (EACH CORRECTIVE ACTION SHOULD BE COMPLETE TAG REGULATORY OR LSC IDENTIFYING INFORMATION) CROSS-REFERENCED TO THE APPROPRIATE DATE DEFICIENCY) ASHTON ON THE PLAZA, THE A3214 19 CSR 30-86.032(13) Electrical Wiring, Maintained, Inspected In facilities that are constructed or have plans approved after July 1, 2005, electrical wiring shall be installed and maintained in accordance with the requirements of the National Electrical Code, 1999 edition, National Fire Protection Association, Inc., incorporated by reference, in this rule and available by mail at One Batterymarch Park, Quincy, MA 02269, and local codes. This rule does not incorporate any subsequent amendments or additions to the materials incorporated by reference. Facilities built between September 28, 1979 and July 1, 2005 shall be maintained in accordance with the requirements of the National Electrical Code, which was in effect at the time of the original plan approval and local codes. This rule does not incorporate any subsequent amendments or additions. In facilities built prior to September 28, 1979, electrical wiring shall be maintained in good repair and shall not present a safety hazard. All facilities shall have wiring inspected every two (2) years by a qualified electrician. II/IIl This regulation is not met as evidenced by: Class III Based on record review and an interview on 8/5/24 this facility failed to show documentation the electrical wiring had been inspected within the last two years by a qualified electrician. The facility census was 41. This potentially affected 41 of 41 residents. Record review on 8/5/24 at 11:20 A.M. showed no current records of an electrical inspection being on file. During an interview on 8/5/24 at 11:20 A.M. with Missouri Department of Health and Senior Services LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE STATE FORM 6899 E4|P11 If continuation sheet 1 of 2 Missouri Department of Health and Senior Services STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION AND PLAN OF CORRECTION IDENTIFICATION NUMBER: ee NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE 2 EMANUEL CLEAVER II BLVD ASHTON ON THE PLAZA, THE KANSAS CITY, MO 64112 PRINTED: 08/16/2024 FORM APPROVED (X3) DATE SURVEY COMPLETED 08/05/2024 (X4) ID SUMMARY STATEMENT OF DEFICIENCIES PROVIDER'S PLAN OF CORRECTION (X5) PREFIX (EACH DEFICIENCY MUST BE PRECEDED BY FULL (EACH CORRECTIVE ACTION SHOULD BE COMPLETE TAG REGULATORY OR LSC IDENTIFYING INFORMATION) CROSS-REFERENCED TO THE APPROPRIATE DATE A3214 | Continued From page 1 the Director of Plant Operations he/she said it had been done, but the report was in his/her old email file and with the company change he/she said he/she would have to see if the report could be retrieved from there. Missouri Department of Health and Senior Services STATE FORM oeee E41IP11 DEFICIENCY) If continuation sheet 2 of 2

2023-12-07
Annual Compliance Visit
No findings

10 older inspections from 2019 are not shown above.

Get the complete record, translated into plain language — emailed to you.

Family reviews

No reviews yet — be the first to share your experience

Related in this city

Other memory care options nearby.

Is this listing wrong? Report an issue →
Reports help us maintain accurate facility information. Your report will be reviewed within 1-2 business days.
Editorial Independence

The memory care site on the family's side: StarlynnCare receives no referral commissions, lead fees, or paid placement from facilities.