Missouri · GLADSTONE

GRAND ROYALE, THE.

Care Facility77 bedsDementia-trained staff(816) 280-4280
Peer rank
Top 37% of Missouri memory care
See full peer rank →
Facility · GLADSTONE
A 77-bed Care Facility with 10 citations on file.
Licensed beds
77
Last inspection
Oct 2025
Last citation
May 2025
Operated by
GGCC, LLC
Snapshot

A large home, reviewed on public record.

GRAND ROYALE, THE

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Peer Comparison

Compared to 102 Missouri facilities with a similar number of beds.

Care · 36-month window. Higher percentile = better performance on inspection record. Source: Missouri Dept. of Health and Senior Services · Section for Long-Term Care Regulation.

Severity rank
50th%
Weighted citations per bed.
peer median
0
100
Repeat rank
Not enough repeat citations
among peers to rank.
Repeat deficiencies as share of total.
Frequency rank
39th%
Deficiencies per inspection.
peer median
0
100

Rankings based on 36-month DHSS inspection data. Severity and frequency: fewer citations = higher percentile. Repeat rate: lower repeat citation share = higher percentile.

FACILITY WATCH · FREE

GRAND ROYALE, THE has 10 citations on record. Know the moment anything changes.

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The Record

Citation history, plotted month by month.

10 deficiencies on record. Each bar is a month with a citation.

Peer median 1 · dashed
Last citation: MAY 2025. Compared against peer median (dashed).
peer median
MAY 2025
Aug 2024as of Jul 2026

Finding distribution

10 total · 36 months

Scope × Severity (CMS A–L)

Isolated
Pattern
Widespread
Sev 4 · IJ
J
K
L
Sev 3
G
H
I
Sev 2
D10
E
F
Sev 1
A
B
C
Tour Prep

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A short pre-tour checklist tailored to GRAND ROYALE, THE's record and state requirements.

01 /

The facility has 6 serious citations on file across all inspections — can you provide your corrective-action plan for each cited item, and show families any documentation of remediation steps taken?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

02 /

Two complaints are on file with CDSS — were any substantiated, and what remediation did the facility take in response to substantiated findings?

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03 /

The October 31, 2025 inspection is the most recent on record — can you provide families with a copy of the deficiency notice from that visit and walk through the corrective actions implemented for each cited deficiency?

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Full Inspection Record

Every inspection visit, verbatim.

5 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.

5
reports on file
10
total deficiencies
2025-10-31
Annual Compliance Visit
No findings
2025-05-19
Complaint Investigation
4809 · 3 findings
480919 CSR §4809
Regulation cited · 19 CSR §4809

Medication Orders. (G) The administration of medication shall be recorded on a medication sheet or directly in the resident ' s record and, if recorded on a medication sheet, shall be made part of the resident ' s record. The administration shall be recorded by the same individual who prepares the medication and administers it. II/III

This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.

481719 CSR §4817
Regulation cited · 19 CSR §4817

Records shall be maintained upon receipt and disposition of all controlled substances and shall be maintained separately from other records, for two (2) years. (A) Inventories of controlled substances shall be reconciled as follows: 1. Controlled Substance Schedule II medications shall be reconciled each shift; II

This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.

479719 CSR §4797
Regulation cited · 19 CSR §4797

The administrator shall develop and implement a safe and effective system of medication control and use, which assures that all residents ' medications are administered by personnel at least eighteen (18) years of age, in accordance with physicians ' instructions using acceptable nursing techniques. The facility shall employ a licensed nurse eight (8) hours per week for every thirty (30) residents to monitor each resident ' s condition and medication. Administration of medication shall mean delivering to a resident his or her prescription medication either in the original pharmacy container, or for internal medication, removing an individual dose from the pharmacy container and placing it in a small cup container or liquid medium for the resident to remove from the container and self-administer. External prescription medication may be applied by facility personnel if the resident is unable to do so and the resident ' s physician so authorizes. All individuals who administer medication shall be trained in medication administration and, if not a physician or a licensed nurse, shall be a certified medication technician or level I medication aide. I/II

This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.

2025-03-20
Complaint Investigation
4837 · 3 findings
483719 CSR §4837
Regulation cited · 19 CSR §4837

The facility shall maintain a record in the facility for each resident, which shall include the following: (B) A review monthly or more frequently, if indicated, of the resident ' s general condition and needs; a monthly review of medication consumption of any resident controlling his or her own medication, noting if prescription medications are being used in appropriate quantities; a daily record of administration of medication; a logging of the medication regimen review process; a monthly weight; a record of each referral of a resident for services from an outside service; and a record of any resident incidents including behaviors that present a reasonable likelihood of serious harm to himself or herself or others and accidents that potentially could result in injury or did result in injuries involving the resident; III

This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.

800419 CSR §8004
Regulation cited · 19 CSR §8004

Each resident admitted to the facility, or his or her next of kin, legally authorized representative or designee, shall be fully informed of the individual's rights and responsibilities as a resident. These rights shall be reviewed annually with each resident, and/or his or her next of kin, legally authorized representative or designee, either in a group session or individually. II/III

This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.

470419 CSR §4704
Regulation cited · 19 CSR §4704

The operator shall be responsible to assure compliance with all applicable laws and regulations. The administrator shall be fully authorized and empowered to make decisions regarding the operation of the facility and shall be held responsible for the actions of all employees. The administrator ' s responsibilities shall include oversight of residents to assure that they receive care as defined in the individualized service plan. II/III

This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.

2024-07-22
Annual Compliance Visit
2286 · 4 findings
228619 CSR §2286
Verbatim citation text · 19 CSR §2286

Based on observation and interview on 7/22/24, facility fails to ensure only metal or UL- or FM-fire-resistant rated wastebaskets shall be used for trash. The facility census is twenty-three (23). This deficiency affects twenty-three (23) of twenty-three (23) residents. Observation of Room B502 at 1:57 p.m. showed one (1) non-compliant waste basket being used for trash purposes. Observation of Room B501 at 2:07 p.m. showed one (1) non-compliant waste basket being used for trash purposes. Observation of Room B504 at 2:14 p.m. showed five (5) non-compliant waste baskets being used for trash purposes. Observation of Room B507 at 2:24 p.m. showed one (1) non-compliant waste basket being used for trash purposes. Observation of Room B508 at 2:33 p.m. showed one (1) non-compliant waste basket being used for trash purposes. Observation of Room B601 at 2:49 p.m. showed one (1) non-compliant waste basket being used 03086N GRAND ROYALE, THE for trash purposes. Observation of Room B604 at 2:50 p.m. showed one (1) non-compliant waste basket being used for trash purposes. Observation of Room B608 at 2:58 p.m. showed three (3) non-compliant waste baskets being used for trash purposes. Observation of Room B607 at 3:02 p.m. showed two (2) non-compliant waste baskets being used for trash purposes. Observation of Room B704 at 3:10 p.m. showed two (2) non-compliant waste baskets being used for trash purposes. Observation of Room B705 at 3:17 p.m. showed one (1) non-compliant waste basket being used for trash purposes. Observation of Room B707 at 3:22 p.m. showed one (1) non-compliant waste basket being used for trash purposes. Observation of Room B711 at 3:29 p.m. showed two (2) non-compliant waste baskets being used for trash purposes. In an interview with the Director of Social Services at 5:15 p.m., she/he said the facility will be replacing these waste baskets with the correct type.

229819 CSR §2298
Verbatim citation text · 19 CSR §2298

Based on observation and interview on 7/22/24, facility fails to ensure oxygen storage shall be in accordance with NFPA 99, 1999 edition. The facility census is twenty-three (23). This deficiency affects twenty-three (23) of twenty-three (23) residents. Observation at 2:07 p.m. in Room B501 shows an oxygen concentrator in the room with no sign on the door. Observation at 2:12 p.m. in Room B507 shows four (4) oxygen cylinders that are unsupported and not in a rack or carrier. Observation at 2:17 p.m. in Room B504 shows an unsupported oxygen cylinder in the bathroom not in a rack or carrier. Observation at 2:44 p.m. in Room B602 shows an oxygen concentrator in the room with no sign on the door. In an interview with the Director of Social Services at 5:15 p.m., she/he said the facility will make more frequent sweeps of the facility to ensure oxygen cylinder safety.

227219 CSR §2272
Verbatim citation text · 19 CSR §2272

Based on observation and interview on 7/22/24, facility fails to maintain an approved sprinkler system in accordance with NFPA 13R, 1999 edition. The facility census is twenty-three (23). This deficiency affects twenty-three (23) of twenty-three (23) residents. Observation at 1:52 p.m. of the 500's hall ceiling outside the Mechanical and Utility Rooms shows a gap between the sprinkler head escutcheon trim ring and surrounding drywall. Observation at 2:34 p.m. in Room B508 shows a sprinkler head that is missing the sprinkler head metal surround trim ring. Observation at 3:15 p.m. in the hallway outside Room B705 shows a sprinkler head that has its sprinkler head metal surround trim ring loosely hanging. Observation at 3:29 p.m. in the bathroom closet of Room B711 shows a sprinkler head with a loose metal surround trim ring, creating a gap in the drywall. PUD QA ava MAM AYIA Gi WZ We 03086N — 07/22/2024 2900 NE KENDALLWOOD PKWY GLADSTONE, MO 64119 GRAND ROYALE, THE In an interview with the Director of Social Services at 5:15 p.m., she/he said the facility will notify the maintenance director to have repairs made ASAP.

321119 CSR §3211
Verbatim citation text · 19 CSR §3211

Based on observation and interview on 7/22/24, facility fails to prohibit the use of portable heaters of any kind. The facility census is twenty-three (23). This deficiency affects twenty-three (23) of twenty-three (23) residents. Observation of Room B502 at 1:57 p.m. showed a Lasko model CT22840 electric air heater in the bedroom. Observation of Room B508 at 2:34 p.m. showed a Utilitech model NT15-20A/3757108 1500w ceramic heater under a desk. Observation of Room B711 at 3:29 p.m. showed an EdenPURE brand model GEN3 quartz infrared portable heater in the bedroom closet. In an interview with the Director of Social Services at 5:15 p.m., she/he said the facility will 6899 OPIX11 COMPLETED 07/22/2024 2900 NE KENDALLWOOD PKWY GLADSTONE, MO 64119 PROVIDER'S PLAN OF CORRECTION (X5) (EACH CORRECTIVE ACTION SHOULD BE COMPLETE 03086N — 07/22/2024 2900 NE KENDALLWOOD PKWY GLADSTONE, MO 64119 GRAND ROYALE, THE A3211) Continued From page 5 notify the maintenance person to make more frequent sweeps of the facility to prevent space heater usage. UNABLE TO LOCATE PLAN OF CORRECTION

Read raw inspector notes

PRINTED: 07/24/2024 FORM APPROVED Missouri Department of Health and Senior Services STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION AND PLAN OF CORRECTION IDENTIFICATION NUMBER: A. BUILDING: (X3) DATE SURVEY COMPLETED 03086N B. WING 07/22/2024 STREET ADDRESS, CITY, STATE, ZIP CODE 2900 NE KENDALLWOOD PKWY GLADSTONE, MO 64119 NAME OF PROVIDER OR SUPPLIER GRAND ROYALE, THE PROVIDER'S PLAN OF CORRECTION (x5) PREFIX (EACH CORRECTIVE ACTION SHOULD BE COMPLETE TAG CROSS-REFERENCED TO THE APPROPRIATE DATE DEFICIENCY) (X4) ID SUMMARY STATEMENT OF DEFICIENCIES PREFIX (EACH DEFICIENCY MUST BE PRECEDED BY FULL TAG REGULATORY OR LSC IDENTIFYING INFORMATION) 19 CSR 30-86.022(11)(D) Sprinkler System, Res. A2272 Impaired, Single-Story Sprinkler Systems. (D) Single-story assisted living facilities that provide care to one (1) or more residents with a physical, cognitive, or other impairment that prevents the individual from safely evacuating the facility with minimal assistance shall install and maintain an approved sprinkler system in accordance with NFPA 13R, 1999 edition. I/II This regulation is not met as evidenced by: Class Il. Based on observation and interview on 7/22/24, facility fails to maintain an approved sprinkler system in accordance with NFPA 13R, 1999 edition. The facility census is twenty-three (23). This deficiency affects twenty-three (23) of twenty-three (23) residents. Observation at 1:52 p.m. of the 500's hall ceiling outside the Mechanical and Utility Rooms shows a gap between the sprinkler head escutcheon trim ring and surrounding drywall. Observation at 2:34 p.m. in Room B508 shows a sprinkler head that is missing the sprinkler head metal surround trim ring. Observation at 3:15 p.m. in the hallway outside Room B705 shows a sprinkler head that has its sprinkler head metal surround trim ring loosely hanging. Observation at 3:29 p.m. in the bathroom closet of Room B711 shows a sprinkler head with a loose metal surround trim ring, creating a gap in the drywall. Missouri Department of Health and Senior Services LABORATORY DIRECTOR'S OR PROYIDER/SUPPLJER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE PUD QA ava MAM AYIA Gi WZ We STATE FORM Ca a) OPIX11 If continuation sheet '1 of 6 PRINTED: 07/24/2024 FORM APPROVED Missouri Department of Health and Senior Services STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: A. BUILDING: COMPLETED 03086N — 07/22/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE 2900 NE KENDALLWOOD PKWY GLADSTONE, MO 64119 (X4) ID SUMMARY STATEMENT OF DEFICIENCIES PROVIDER'S PLAN OF CORRECTION (X5) PREFIX (EACH DEFICIENCY MUST BE PRECEDED BY FULL (EACH CORRECTIVE ACTION SHOULD BE COMPLETE TAG REGULATORY OR LSC IDENTIFYING INFORMATION) CROSS-REFERENCED TO THE APPROPRIATE DATE DEFICIENCY) GRAND ROYALE, THE Continued From page 1 In an interview with the Director of Social Services at 5:15 p.m., she/he said the facility will notify the maintenance director to have repairs made ASAP. 19 CSR 30-86.022(15)(A) Wastebaskets, Metal/UL/FM-Requirements Trash and Rubbish Disposal. (A) Only metal or UL- or FM-fire-resistant rated wastebaskets shall be used for trash. II This regulation is not met as evidenced by: Class Il. Based on observation and interview on 7/22/24, facility fails to ensure only metal or UL- or FM-fire-resistant rated wastebaskets shall be used for trash. The facility census is twenty-three (23). This deficiency affects twenty-three (23) of twenty-three (23) residents. Observation of Room B502 at 1:57 p.m. showed one (1) non-compliant waste basket being used for trash purposes. Observation of Room B501 at 2:07 p.m. showed one (1) non-compliant waste basket being used for trash purposes. Observation of Room B504 at 2:14 p.m. showed five (5) non-compliant waste baskets being used for trash purposes. Observation of Room B507 at 2:24 p.m. showed one (1) non-compliant waste basket being used for trash purposes. Observation of Room B508 at 2:33 p.m. showed one (1) non-compliant waste basket being used for trash purposes. Observation of Room B601 at 2:49 p.m. showed one (1) non-compliant waste basket being used Missouri Department of Health and Senior Services STATE FORM 6899 OPIX11 If continuation sheet 2 of 6 Missouri Department of Health and Senior Services STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA AND PLAN OF CORRECTION IDENTIFICATION NUMBER: 03086N NAME OF PROVIDER OR SUPPLIER GRAND ROYALE, THE (X4) ID SUMMARY STATEMENT OF DEFICIENCIES PREFIX (EACH DEFICIENCY MUST BE PRECEDED BY FULL TAG REGULATORY OR LSC IDENTIFYING INFORMATION) Continued From page 2 for trash purposes. Observation of Room B604 at 2:50 p.m. showed one (1) non-compliant waste basket being used for trash purposes. Observation of Room B608 at 2:58 p.m. showed three (3) non-compliant waste baskets being used for trash purposes. Observation of Room B607 at 3:02 p.m. showed two (2) non-compliant waste baskets being used for trash purposes. Observation of Room B704 at 3:10 p.m. showed two (2) non-compliant waste baskets being used for trash purposes. Observation of Room B705 at 3:17 p.m. showed one (1) non-compliant waste basket being used for trash purposes. Observation of Room B707 at 3:22 p.m. showed one (1) non-compliant waste basket being used for trash purposes. Observation of Room B711 at 3:29 p.m. showed two (2) non-compliant waste baskets being used for trash purposes. In an interview with the Director of Social Services at 5:15 p.m., she/he said the facility will be replacing these waste baskets with the correct type. 19 CSR 30-86.022(17) Oxygen Storage Requirements Oxygen storage shall be in accordance with NFPA 99, 1999 Edition. II/III This regulation is not met as evidenced by: Class III. Missouri Department of Health and Senior Services STATE FORM (X2) MULTIPLE CONSTRUCTION A. BUILDING: 6899 OPIX11 PRINTED: 07/24/2024 FORM APPROVED (X3) DATE SURVEY COMPLETED 07/22/2024 STREET ADDRESS, CITY, STATE, ZIP CODE 2900 NE KENDALLWOOD PKWY GLADSTONE, MO 64119 PROVIDER'S PLAN OF CORRECTION (X5) (EACH CORRECTIVE ACTION SHOULD BE COMPLETE CROSS-REFERENCED TO THE APPROPRIATE DATE DEFICIENCY) If continuation sheet 3 of 6 Missouri Department of Health and Senior Services STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA AND PLAN OF CORRECTION IDENTIFICATION NUMBER: 03086N NAME OF PROVIDER OR SUPPLIER GRAND ROYALE, THE (X4) ID SUMMARY STATEMENT OF DEFICIENCIES PREFIX (EACH DEFICIENCY MUST BE PRECEDED BY FULL TAG REGULATORY OR LSC IDENTIFYING INFORMATION) Continued From page 3 Based on observation and interview on 7/22/24, facility fails to ensure oxygen storage shall be in accordance with NFPA 99, 1999 edition. The facility census is twenty-three (23). This deficiency affects twenty-three (23) of twenty-three (23) residents. Observation at 2:07 p.m. in Room B501 shows an oxygen concentrator in the room with no sign on the door. Observation at 2:12 p.m. in Room B507 shows four (4) oxygen cylinders that are unsupported and not in a rack or carrier. Observation at 2:17 p.m. in Room B504 shows an unsupported oxygen cylinder in the bathroom not in a rack or carrier. Observation at 2:44 p.m. in Room B602 shows an oxygen concentrator in the room with no sign on the door. In an interview with the Director of Social Services at 5:15 p.m., she/he said the facility will make more frequent sweeps of the facility to ensure oxygen cylinder safety. 19 CSR 30-86.032(10) Heaters-Approved Label, Venting, No Portable In newly licensed facilities or if a new heating system is installed in an existing licensed facility, the heating of the building shall be restricted to steam, hot water, permanently installed electric heating devices or a warm air system employing central heating plants with installation such as to safeguard the inherent fire hazard, or approved installation of outside wall heaters which bear the approved label of the American Gas Association or National Board of Fire Underwriters. The Missouri Department of Health and Senior Services STATE FORM (X2) MULTIPLE CONSTRUCTION A. BUILDING: 6899 OPIX11 PRINTED: 07/24/2024 FORM APPROVED (X3) DATE SURVEY COMPLETED 07/22/2024 STREET ADDRESS, CITY, STATE, ZIP CODE 2900 NE KENDALLWOOD PKWY GLADSTONE, MO 64119 PROVIDER'S PLAN OF CORRECTION (X5) (EACH CORRECTIVE ACTION SHOULD BE COMPLETE CROSS-REFERENCED TO THE APPROPRIATE DATE DEFICIENCY) If continuation sheet 4 of 6 Missouri Department of Health and Senior Services STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA AND PLAN OF CORRECTION IDENTIFICATION NUMBER: 03086N NAME OF PROVIDER OR SUPPLIER GRAND ROYALE, THE (X4) ID SUMMARY STATEMENT OF DEFICIENCIES PREFIX (EACH DEFICIENCY MUST BE PRECEDED BY FULL TAG REGULATORY OR LSC IDENTIFYING INFORMATION) Continued From page 4 foregoing requirements are applicable to residential care facilities. In assisted living facilities, the heating of the building shall be restricted to steam, hot water, permanently installed electric heating devices or a warm air system employing central heating plants with installation such as to safeguard the inherent fire hazard, or approved installation of outside wall heaters which bear the approved label of the American Gas Association or National Board of Fire Underwriters. For all facilities, oil or gas heating appliances shall be properly vented to the outside and the use of portable heaters of any kind is prohibited. If approved wall heaters are used, adequate guards shall be provided to safeguard residents. I/II This regulation is not met as evidenced by: Class Il. Based on observation and interview on 7/22/24, facility fails to prohibit the use of portable heaters of any kind. The facility census is twenty-three (23). This deficiency affects twenty-three (23) of twenty-three (23) residents. Observation of Room B502 at 1:57 p.m. showed a Lasko model CT22840 electric air heater in the bedroom. Observation of Room B508 at 2:34 p.m. showed a Utilitech model NT15-20A/3757108 1500w ceramic heater under a desk. Observation of Room B711 at 3:29 p.m. showed an EdenPURE brand model GEN3 quartz infrared portable heater in the bedroom closet. In an interview with the Director of Social Services at 5:15 p.m., she/he said the facility will Missouri Department of Health and Senior Services STATE FORM (X2) MULTIPLE CONSTRUCTION A. BUILDING: 6899 OPIX11 PRINTED: 07/24/2024 FORM APPROVED (X3) DATE SURVEY COMPLETED 07/22/2024 STREET ADDRESS, CITY, STATE, ZIP CODE 2900 NE KENDALLWOOD PKWY GLADSTONE, MO 64119 PROVIDER'S PLAN OF CORRECTION (X5) (EACH CORRECTIVE ACTION SHOULD BE COMPLETE CROSS-REFERENCED TO THE APPROPRIATE DATE DEFICIENCY) If continuation sheet 5 of 6 PRINTED: 07/24/2024 FORM APPROVED Missouri Department of Health and Senior Services STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: A. BUILDING: COMPLETED 03086N — 07/22/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE 2900 NE KENDALLWOOD PKWY GLADSTONE, MO 64119 (X4) ID SUMMARY STATEMENT OF DEFICIENCIES PROVIDER'S PLAN OF CORRECTION (X5) PREFIX (EACH DEFICIENCY MUST BE PRECEDED BY FULL (EACH CORRECTIVE ACTION SHOULD BE COMPLETE TAG REGULATORY OR LSC IDENTIFYING INFORMATION) CROSS-REFERENCED TO THE APPROPRIATE DATE DEFICIENCY) GRAND ROYALE, THE A3211) Continued From page 5 notify the maintenance person to make more frequent sweeps of the facility to prevent space heater usage. Missouri Department of Health and Senior Services STATE FORM 6899 OPIX11 If continuation sheet 6 of 6 UNABLE TO LOCATE PLAN OF CORRECTION

2023-08-29
Annual Compliance Visit
No findings

4 older inspections from 2021 are not shown above.

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