BROOKDALE CREVE COEUR.
BROOKDALE CREVE COEUR is Ranked in the bottom 11% on citation frequency among Missouri peers with 16 DHSS citations on record; last inspected Aug 2025.
A medium home, reviewed on public record.
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Compared to 107 Missouri facilities with a similar number of beds.
Care · 36-month window. Higher percentile = better performance on inspection record. Source: Missouri Dept. of Health and Senior Services · Section for Long-Term Care Regulation.
among peers to rank.
Rankings based on 36-month DHSS inspection data. Severity and frequency: fewer citations = higher percentile. Repeat rate: lower repeat citation share = higher percentile.
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BROOKDALE CREVE COEUR has 16 citations on record. Know the moment anything changes.
New findings, complaint investigations, or status changes — emailed to you free.
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Citation history, plotted month by month.
16 deficiencies on record. Each bar is a month with a citation.
Finding distribution
16 total · 36 monthsScope × Severity (CMS A–L)
Questions to ask before you visit.
A short pre-tour checklist tailored to BROOKDALE CREVE COEUR's record and state requirements.
The facility has 14 serious citations on file across all inspections — can you provide your corrective-action plan for each cited item, and show families any documentation of remediation steps taken?
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Three complaints are on file with CDSS — were any substantiated, and what remediation did the facility take in response to substantiated findings?
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The most recent inspection on 2025-04-28 resulted in deficiency findings — can you provide the deficiency notice and walk families through the specific corrective actions implemented since that visit?
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Every inspection visit, verbatim.
5 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.
2025-08-21Complaint Investigation4782 · 12 findings
“All medication shall be safely stored at proper temperature and shall be kept in a secured location behind at least one (1) locked door or cabinet. Medication shall be accessible only to persons authorized to administer medications. II/III”
This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.
“The administrator shall develop and implement a safe and effective system of medication control and use, which assures that all residents ' medications are administered by personnel at least eighteen (18) years of age, in accordance with physicians ' instructions using acceptable nursing techniques. The facility shall employ a licensed nurse eight (8) hours per week for every thirty (30) residents to monitor each resident ' s condition and medication. Administration of medication shall mean delivering to a resident his or her prescription medication either in the original pharmacy container, or for internal medication, removing an individual dose from the pharmacy container and placing it in a small cup container or liquid medium for the resident to remove from the container and self-administer. External prescription medication may be applied by facility personnel if the resident is unable to do so and the resident ' s physician so authorizes. All individuals who administer medication shall be trained in medication administration and, if not a physician or a licensed nurse, shall be a certified medication technician or level I medication aide. I/II”
This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.
“Requirements for training related to safely transferring residents. (B) The facility shall ensure that a minimum of one (1) hour of transfer training is provided by a licensed nurse annually regarding safe transfer skills. II/III”
This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.
“The building shall be substantially constructed and shall be maintained in good repair and in accordance with the construction and fire safety rules in effect at the time of initial licensing. II/III”
This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.
“In new or extensively remodeled facilities, all rooms from which obnoxious odors, vapors or fumes originate shall be mechanically vented to the outside. II”
This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.
“Staffing Requirements. (A) The facility shall have an adequate number and type of personnel for the proper care of residents, the residents ' social well being, protective oversight of residents and upkeep of the facility. At a minimum, the staffing pattern for fire safety and care of residents shall be one (1) staff person for every fifteen (15) residents or major fraction of fifteen (15) during the day shift, one (1) person for every twenty (20) residents or major fraction of twenty (20) during the evening shift and one (1) person for every twenty-five (25) residents or major fraction of twenty-five (25) during the night shift. I/II Time Personnel Residents 7 a.m. to 3 p.m. (Day)* 1 3-15 3 p.m. to 9 p.m. (Evening)* 1 3-20 9 p.m. to 7 a.m. (Night)* 1 3-25 *If the shift hours vary from those indicated, the hours of the shifts shall show on the work schedules of the facility and shall not be less than six (6) hours. III”
This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.
“Carpeting, if used as a floor covering, shall be of closely woven construction, properly installed, easily cleanable and maintained in good repair. Carpeting is prohibited in food-preparation, equipment-washing and utensil-washing areas where it would be exposed to large amounts of grease and water, in food-storage areas and toilet room areas where urinals or toilet fixtures are located. III”
This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.
“Poisonous or toxic materials consist of the following categories: insecticides and rodenticides; disinfectants, sanitizer and related cleaning or drying agents; and caustics, acids, polishes and other chemicals. Each of these three (3) categories set forth shall be stored and physically located separate from each other. All poisonous or toxic materials shall be stored in locked cabinets or in a similar physically separate place used for no other purpose which is not accessible to residents. II”
This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.
“(9) The facility shall require an electronic monitoring device to be installed as follows: (A) In plain view; (B) Mounted in a fixed, stationary position; (C) Directed only on the resident who initiated the installation and use of AEM device; (D) Placed for maximum protection of the privacy and dignity of the resident and the roommate; and (E) In a manner that is safe for residents, employees, or visitors who may be moving about the room. II/III”
This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.
“(8) If a resident installs and uses an electronic monitoring device, a notice to alert and inform visitors shall be posted at the entrance of the facility and resident's room. (B) The facility shall require the resident to post and maintain a conspicuous notice at the entrance of the resident's room stating: "This room is being monitored by an electronic monitoring device." III”
This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.
“Newly licensed facilities shall have handrails and grab bars affixed in all toilet and bathing areas. Existing licensed facilities shall have handrails and grab bars available in at least one (1) bath and toilet area. The foregoing requirements are applicable to residential care facilities. All assisted living facilities shall have handrails and grab bars affixed in all toilet and bathing areas. II”
This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.
“Protection from Hazards. (B) The storage of unnecessary combustible materials in any part of a building in which a licensed facility is located is prohibited. I/II”
This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.
2025-04-28Annual Compliance VisitNo findings
2024-07-02Annual Compliance Visit4749 · 2 findings
“The facility may admit or retain an individual for residency in an assisted living facility only if the individual does not require hospitalization or skilled nursing placement as defined in this rule, and only if the facility: (F) Completes a community based assessment conducted by an appropriately trained and qualified individual as defined in section (4) of this rule: 1. Time frame requirements for assessment shall be: A. Within five (5) calendar days of admission; II”
This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.
“Based on interview and record review, the facility | failed to ensure personal inventory lists were completed for three of three sampled residents (Residents #2, #1 and #3). The census was 34. 4. Review of Resident #2's medical record, showed the following: FESS nro 07/02/2024 ONE NEW BALLAS PLACE CREVE COEUR, MO 63146 BROOKDALE CREVE COEUR -Admit date 1/31/24; | -No documented inventory sheet. 2. Review of Resident #1's medical record, showed the following: -Admit date 4/2/24; -No documented inventory sheet. | 3. Review of Resident #3's medical record, showed the following: -Admit date 6/17/24; -No documented inventory sheet. 4. During an interview on 7/2/24 at 2:20 P.M., the Director of Nursing said she gives the resident a blank copy of the inventory sheet at the time of | move in but she has yet to have anyone return them. 5. During an interview on 7/2/24 at 3:05 P.M., the Administrator said he was aware the residents needed to have an inventory sheet but was not aware the completed sheets were not in the files. PLAN OF CORRECTION Provider/Supplier Brookdale Creve Coeur Name: . . 1 New Ballas Place, St Louis, MO 63146 City, Zip: Date of Survey: 07/02/2024 PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER ID PREFIX TAG PROVIDER'S PLAN OF CORRECTION: (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) 26178 COMPLETION DATE admission. The CBA-Community Based Assessment will be completed in the following order for all residents to be admitted to the community. Part | — Pre-Screening will be completed prior to admission to the community. Part Il - Resident Assessment will be completed after admission to the community, no later than 5 A4749 days after admission. Brookdale community based Plan of Care with still be completed within 24 hours of admission. Director of Nursing/ Health and Wellness Direct will follow procedure to complete Part I first and then Part II after 07/03/2024 been added to their charts. for changes. Residents #1, #2 and #3 were missed personal inventory list. Residents #1, #2 and #3 have all been updated, they all have Administrator has completed an audit of all resident charts for personal inventory forms. All personal belongings/ inventory A8037 forms have been updated for completion and added to charts. Administrator/ Health and Wellness Director / Health and Wellness Coordinator to complete personal belongings/ inventory forms, to be filled out and added to charts during admission. These forms to be updated during reassessments 07/03/2024 LLL”
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PRINTED: 07/12/2024 FORM APPROVED Missouri Department of Health and Senior Services STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIERICLIA AND PLAN OF CORRECTION IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION A, BUILDING: (X3) DATE SURVEY COMPLETED B. WING 07/02/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE ONE NEW BALLAS PLACE BROOKDALE CREVE COEUR CREVE COEUR, MO 63146 (x4yiD | SUMMARY STATEMENT OF DEFICIENCIES ID PROVIDER'S PLAN OF CORRECTION (x5) PREFIX | (EACH DEFICIENCY MUST BE PRECEDED BY FULL PREFIX (EACH CORRECTIVE ACTION SHOULD BE COMPLETE TAG REGULATORY OR LSC IDENTIFYING INFORMATION) TAG CROSS-REFERENCED TO THE APPROPRIATE | DATE | DEFICIENCY) 49 CSR 30-86.047(28)(F)(1)(A) Community Based Assessment-Time Period, 5 day The facility may admit or retain an individual for residency in an assisted living facility only if the individual does not require hospitalization or skilled nursing placement as defined in this rule, and only if the facility: (F) Completes a community based assessment conducted by an appropriately trained and qualified individual as defined in section (4) of this rule: 4. Time frame requirements for assessment shall be: | A. Within five (5) calendar days of admission; Il | This regulation is not met as evidenced by: Based on interview and record review, the facility failed to ensure the community based assessments (CBA) were completed within five days of admission to the facility, for two of three sampled residents (Residents #1 and #3). The census was 34. 4. Review of Resident #1's medical record, showed the facility admitted the resident on 4/2/24, with diagnoses which included anemia, diabetes, insomnia and chronic pain. Review of the resident's initial CBA, showed a completion date of 3/28/24. 2. Review of Resident #3's medical record, showed the facility admitted the resident on 6/17/24, with diagnoses which included anxiety, high blood pressure and cellulitis. Review of the resident's initial CBA, showed a | completion date of 6/14/24. 3. During an interview on 7/2/24 at 2:20 P.M., the STATE FORM 6899 HUFE11 {f continuatfon sheet 1 of 3 PRINTED: 07/12/2024 FORM APPROVED Missouri Department of Health and Senior Services STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: A. BUILDING: COMPLETED B.WING 07/02/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE ONE NEW BALLAS PLACE CREVE COEUR, MO 63146 (x4) ID SUMMARY STATEMENT OF DEFICIENCIES | ID PROVIDER'S PLAN OF CORRECTION (x5) PREFIX (EACH DEFICIENCY MUST BE PRECEDED BY FULL (EACH CORRECTIVE ACTION SHOULD BE COMPLETE TAG REGULATORY OR LSC IDENTIFYING INFORMATION) CROSS-REFERENCED TO THE APPROPRIATE DATE DEFICIENCY) BROOKDALE CREVE COEUR Continued From page 1 Director of Nursing said she is responsible for completing the CBAs and she was not aware the CBA is required to be completed five days after the resident is admitted to the facility. 4. During an interview on 7/2/24 at 3:10 P.M., the Administrator said that he was not aware the CBA's were required to be done within five days of being admitted to the facility. The Administrator said he was going by the company standard which he thought conformed to the State of | Missouri requirements. 19 CSR 30-88.010(36) Personal Clothing/Possessions Each resident shall be permitted to retain and use personal clothing and possessions as space permits. Personal possessions may include | furniture and decorations in accordance with the facility's policies and shall not create a fire hazard. The facility shall maintain a record of any personal items accompanying the resident upon admission to the facility, or which are brought to the resident during his or her stay in the facility, which are to be returned to the resident or | responsible party upon discharge, transfer, or death. II/Ill This regulation is not met as evidenced by: Class Ill | Based on interview and record review, the facility | failed to ensure personal inventory lists were completed for three of three sampled residents (Residents #2, #1 and #3). The census was 34. 4. Review of Resident #2's medical record, showed the following: Missouri Department of Health and Senior Services STATE FORM Soe HUFE11 If continuation sheet 2 of 3 PRINTED: 07/12/2024 FORM APPROVED Missouri Department of Health and Senior Services STATEMENT OF DEFICIENCIES (X1} PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: A. BUILDING: COMPLETED FESS nro 07/02/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE ONE NEW BALLAS PLACE CREVE COEUR, MO 63146 (x4) ID SUMMARY STATEMENT OF DEFICIENCIES | PROVIDER'S PLAN OF CORRECTION PREFIX (EACH DEFICIENCY MUST BE PRECEDED BY FULL | (EACH CORRECTIVE ACTION SHOULD BE TAG REGULATORY OR LSC IDENTIFYING INFORMATION) CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) BROOKDALE CREVE COEUR Continued From page 2 -Admit date 1/31/24; | -No documented inventory sheet. 2. Review of Resident #1's medical record, showed the following: -Admit date 4/2/24; -No documented inventory sheet. | 3. Review of Resident #3's medical record, showed the following: -Admit date 6/17/24; -No documented inventory sheet. 4. During an interview on 7/2/24 at 2:20 P.M., the Director of Nursing said she gives the resident a blank copy of the inventory sheet at the time of | move in but she has yet to have anyone return them. 5. During an interview on 7/2/24 at 3:05 P.M., the Administrator said he was aware the residents needed to have an inventory sheet but was not aware the completed sheets were not in the files. Missouri Department of Health and Senior Services STATE FORM 6899 HUFE11 if continuation sheet 3 of 3 PLAN OF CORRECTION Provider/Supplier Brookdale Creve Coeur Name: Street Address, . . 1 New Ballas Place, St Louis, MO 63146 City, Zip: Date of Survey: 07/02/2024 PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER ID PREFIX TAG PROVIDER'S PLAN OF CORRECTION: (EACH CORRECTIVE ACTION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) 26178 COMPLETION DATE admission. The CBA-Community Based Assessment will be completed in the following order for all residents to be admitted to the community. Part | — Pre-Screening will be completed prior to admission to the community. Part Il - Resident Assessment will be completed after admission to the community, no later than 5 A4749 days after admission. Brookdale community based Plan of Care with still be completed within 24 hours of admission. Director of Nursing/ Health and Wellness Direct will follow procedure to complete Part I first and then Part II after 07/03/2024 been added to their charts. for changes. Residents #1, #2 and #3 were missed personal inventory list. Residents #1, #2 and #3 have all been updated, they all have Administrator has completed an audit of all resident charts for personal inventory forms. All personal belongings/ inventory A8037 forms have been updated for completion and added to charts. Administrator/ Health and Wellness Director / Health and Wellness Coordinator to complete personal belongings/ inventory forms, to be filled out and added to charts during admission. These forms to be updated during reassessments 07/03/2024 LLL
2024-04-09Annual Compliance VisitNo findings
2023-10-16Complaint Investigation4754 · 2 findings
“The facility may admit or retain an individual for residency in an assisted living facility only if the individual does not require hospitalization or skilled nursing placement as defined in this rule, and only if the facility: (G) Develops an individualized service plan (ISP), which means the planning document prepared by an assisted living facility which outlines a resident ' s needs and preferences, services to be provided, and goals expected by the resident or the resident ' s legal representative in partnership with the facility; II”
This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.
“Medication Orders. (A) No medication, treatment or diet shall be administered without an order from an individual lawfully authorized to prescribe such and the order shall be followed. II/III”
This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.
8 older inspections from 2018 are not shown above.
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