Missouri · CHESTERFIELD

FRIENDSHIP VILLAGE ASSISTED LIVING & MEMORY CARE.

Care Facility66 bedsDementia-trained staff(636) 733-0199
Peer rank
Top 42% of Missouri memory care
See full peer rank →
Facility · CHESTERFIELD
A 66-bed Care Facility with 12 citations on file.
Licensed beds
66
Last inspection
Sep 2025
Last citation
Sep 2025
Operated by
FRIENDSHIP VILLAGE OF WEST COUNTY
Snapshot

A large home, reviewed on public record.

FRIENDSHIP VILLAGE ASSISTED LIVING & MEMORY CARE

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Peer Comparison

Compared to 102 Missouri facilities with a similar number of beds.

Care · 36-month window. Higher percentile = better performance on inspection record. Source: Missouri Dept. of Health and Senior Services · Section for Long-Term Care Regulation.

Severity rank
40th%
Weighted citations per bed.
peer median
0
100
Repeat rank
Not enough repeat citations
among peers to rank.
Repeat deficiencies as share of total.
Frequency rank
34th%
Deficiencies per inspection.
peer median
0
100

Rankings based on 36-month DHSS inspection data. Severity and frequency: fewer citations = higher percentile. Repeat rate: lower repeat citation share = higher percentile.

FACILITY WATCH · FREE

FRIENDSHIP VILLAGE ASSISTED LIVING & MEMORY CARE has 12 citations on record. Know the moment anything changes.

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The Record

Citation history, plotted month by month.

12 deficiencies on record. Each bar is a month with a citation.

Peer median 1 · dashed
Last citation: SEP 2025. Compared against peer median (dashed).
peer median
SEP 2025
Aug 2024as of Jul 2026

Finding distribution

12 total · 36 months

Scope × Severity (CMS A–L)

Isolated
Pattern
Widespread
Sev 4 · IJ
J
K
L
Sev 3
G
H
I
Sev 2
D12
E
F
Sev 1
A
B
C
Tour Prep

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A short pre-tour checklist tailored to FRIENDSHIP VILLAGE ASSISTED LIVING & MEMORY CARE's record and state requirements.

01 /

The facility has 15 serious citations on file across all inspections — can you provide your corrective-action plan for each cited item, and show families any documentation of remediation steps taken?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

02 /

Five complaints are on file with CDSS — were any substantiated, and what remediation did the facility take in response to substantiated findings?

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03 /

The most recent inspection on 2025-09-23 found deficiencies — can you provide the deficiency notice from that visit and walk families through the specific corrective actions implemented?

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Full Inspection Record

Every inspection visit, verbatim.

5 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.

5
reports on file
12
total deficiencies
2025-09-23
Annual Compliance Visit
4833 · 1 finding
483319 CSR §4833
Verbatim citation text · 19 CSR §4833

Based on observation, interview and record review, the facility failed to ensure alf unusable medication was destroyed by two people which included one person being a Nurse or Pharmacist when a Medication Technician (MT) destroyed two medications by him/herself and failed to document the reason for destroying unusable medication during the observed medication pass. The census was 66. Review of the facility's "Medication Administration Missouri) Department of Health and Senior Services PEFO11 If continuation sheet 1 of 4 02715C B.WING 09/23/2025 18250 VILLAGE VIEW DRIVE CHESTERFIELD, MO 63017 FRIENDSHIP VILLAGE ASSISTED LIV & MEMORY CAI and Disposal" policy dated 4/2019, showed the all medications that are controlled (Control of medication -shail mean assuming responsibility by the facility for all facets of control of medication, but not limited to, acquisition, storage, security and administration) by the facility must be disposed of, either by destroying them, returning to the pharmacy, or sending with the resident upon discharge. Medications that are not in current use shall be disposed of in accordance with Assisted Living Facility license regulations. Medication destruction will always involve two (2) people, one (1) of whom must be a pharmacist, nurse or state inspector. 1. Observation on 9/23/25 at 9:02 A.M., showed Certified Medication Technician (CMT) A walked to the medication cart and opened the sharps container and dropped in one Labetalo} HCL (medication used to treat high blood pressure) 200 milligram (mg) pill and one Amlodipine Besylate (medication used to treat high biood pressure) 10 mg pill. During interview on 9/23/25 at 9:05 A.M. and at 2:09 P.M., CMT A said he/she put the medication in the first floor sharps container attached to the medication cart for disposal. To his/her knowledge, no one unlocked the sharps container to empty the medication out it was just turned over to the company for disposal along with the sharp ifems inside. CMT A said it would be too dangerous to open the container and retrieve the items and no one would do it. CMT A said that disposal practice was common in the facility. CMT A said he/she was not aware of the facility policy to dispose of non-controlled medication using the two-party system or that he/she needed to document destroyed non-controlled 02715C B.WING 09/23/2025 15250 VILLAGE VIEW DRIVE CHESTERFIELD, MO 63017 DEFICIENCY} FRIENDSHIP VILLAGE ASSISTED LIV & MEMORY CAI medications. Observation on 9/23/25 at 9:21 A.M., of the internal sharps container attached to the medication cart, on the first floor, showed the container was approximately was approximately 1/2 way full of various needles and other smaller items surrounding the items and covering the bottom of the container, were hundreds of pills of random shape and color. The entire bottom of the container, approximately 1 inch in thickness, was filled with pills stacked up tightly against one another. 2. Observation on 9/23/25 at 9:27 A.M., of the internal sharps container attached to the medication cart, on the second floor, showed the container was approximately 1/2 way full of various needles and other smaller items surrounding the items and covering the bottom of the container, were hundreds of pills of random shape and color. The entire bottom of the container, approximately 3 inches in thickness, was filled with pills stacked up tightly against one another. 3. Observation on 9/23/25 at 9:42 A.M., of the internal sharps container attached to the medication cart, on the third floor, showed the container was nearly full of various needles and other smaller items surrounding the items and covering the bottom half of the container, were hundreds of pills of random shape and color filling the bottom of the container, which was approximately 5 inches in thickness. The pills were stacked up tightly against one another. 4. During an interview on 9/23/25 at 2:25 P.M., the Assistant Director of Nursing (ADON) said she was unaware staff members were disposing 02715¢ B.WING 09/23/2025 15250 VILLAGE VIEW DRIVE CHESTERFIELD, MO 63017 FRIENDSHIP VILLAGE ASSISTED LIV & MEMORY CAI A4833 | Continued From page 3 of medication by using the sharps container. The facility had the appropriate chemical disposai equipment located in the medication room of each floor. The ADON said staff should be conducting a proper two-party disposal of any medication per the facility policy and the staff should have documented when they destroyed medications. The ADON said she had never heard of staff members doing this type of medication disposal before, but she was new to the facility. The ADON said this practice is not acceptable and not according to basic medication regulation standards. 5. During an interview on 9/23/25 at 2:38 P.M., the Administrator said she was not aware the staff were not disposing of medication properly. *The higher classification merited due to the extent of the violation. PLAN OF CORRECTION Provider/Supplier Name: Friendship Village Assisted Living & Memory Care ows 15250 Village View Drive, Chesterfield, MO 63017 City, Zip: Date of Survey: 09/23/2025 PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER ID PREFIX TAG PROVIDER'S PLAN OF CORRECTION: (EACH CORRECTIVE ACTION COMPLETION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) DATE Sharps containers were replaced on the medication carts on 9/23/25. All residents have the potential to be affected by this deficient practice. CMTs and nurses educated on Medication: Administration, A4833 Distribution, Stock Supply, Review, Control and Destruction 10/16/2025 Policy by ADON. Sharps containers will be audited by the DON or designee once weekly for four weeks and once monthly for the following three months. Results will be presented during the first interdisciplinary team meeting of the month. The Administrator signing and dating the first page of the CMS-2567/State Form is indicating their approval of the plan of correction being submitted on this form.

Read raw inspector notes

PRINTED: 10/07/2025 FORM APPROVED Missouri Department of Health and Senior Services STATEMENT OF DEFICIENCIES (1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: A. BUILDING: COMPLETED 02715C te 09/23/2025 NAME OF PROVIDER OR SUPPLIER , STREET ADDRESS, CITY, STATE, ZIP CODE 15250 VILLAGE VIEW DRIVE CHESTERFIELD, MO 63017 SUMMARY STATEMENT OF DEFICIENCIES PROVIDER'S PLAN OF CORRECTION {(X8) (EACH DEFICIENCY MUST BE PRECEDED BY FULL (EACH CORRECTIVE ACTION SHOULD BE COMPLETE REGULATORY OR LSC IDENTIFYING INFORMATION) CROSS-REFERENCED TO THE APPROPRIATE DATE DEFICIENCY) FRIENDSHIP VILLAGE ASSISTED LIV & MEMORY CAI 19 CSR 30-86.047(56)(E)(1 - 2} Medications-Return to RX / Destroy, Records Medications that are not in current use shall be disposed of as follows: (E) Medications may be returned to the pharmacy that dispensed the medications pursuant to 20 CSR 2220-3.040 or returned pursuant to the Prescription Drug Repository Program, 19 CSR 20-50.020. All other medications, including ail controlled substances and all expired or otherwise unusable medications, shall be destroyed within thirty (30) days as follows: 1. Medications shall be destroyed within the facility by a pharmacist and a licensed nurse or by two (2) licensed nurses or when two (2) licensed nurses are not available on staff by two (2) individuals who have authority to administer medications, one (1) of whom shall be a licensed nurse or a pharmacist; and 2. Arecord of medication destroyed shall be maintained and shall include the resident's name, date, medication name and strength, quantity, prescription number, and signatures of the individuals destroying the medications; II/HI This regulation is not met as evidenced by: Class II? Based on observation, interview and record review, the facility failed to ensure alf unusable medication was destroyed by two people which included one person being a Nurse or Pharmacist when a Medication Technician (MT) destroyed two medications by him/herself and failed to document the reason for destroying unusable medication during the observed medication pass. The census was 66. Review of the facility's "Medication Administration Missouri) Department of Health and Senior Services LABORATORY DIRECTOR'S OR ZA) REPRESENTATIVE'S SIGNATURE TITLE {X6) DATE STATE FORM 6899 PEFO11 If continuation sheet 1 of 4 PRINTED: 10/07/2025 FORM APPROVED Missouri Department of Health and Senior Services STATEMENT OF DEFICIENCIES (X1} PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION {X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: A. BUILDING: COMPLETED 02715C B.WING 09/23/2025 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE 18250 VILLAGE VIEW DRIVE CHESTERFIELD, MO 63017 SUMMARY STATEMENT OF DEFICIENCIES PROVIDER'S PLAN OF CORRECTION {X5) (EACH DEFICIENCY MUST BE PRECEDED BY FULL {EACH CORRECTIVE ACTION SHOULD BE COMPLETE REGULATORY OR LSC IDENTIFYING INFORMATION) CROSS-REFERENCED TO THE APPROPRIATE DATE DEFICIENCY) FRIENDSHIP VILLAGE ASSISTED LIV & MEMORY CAI Continued From page 1 and Disposal" policy dated 4/2019, showed the all medications that are controlled (Control of medication -shail mean assuming responsibility by the facility for all facets of control of medication, but not limited to, acquisition, storage, security and administration) by the facility must be disposed of, either by destroying them, returning to the pharmacy, or sending with the resident upon discharge. Medications that are not in current use shall be disposed of in accordance with Assisted Living Facility license regulations. Medication destruction will always involve two (2) people, one (1) of whom must be a pharmacist, nurse or state inspector. 1. Observation on 9/23/25 at 9:02 A.M., showed Certified Medication Technician (CMT) A walked to the medication cart and opened the sharps container and dropped in one Labetalo} HCL (medication used to treat high blood pressure) 200 milligram (mg) pill and one Amlodipine Besylate (medication used to treat high biood pressure) 10 mg pill. During interview on 9/23/25 at 9:05 A.M. and at 2:09 P.M., CMT A said he/she put the medication in the first floor sharps container attached to the medication cart for disposal. To his/her knowledge, no one unlocked the sharps container to empty the medication out it was just turned over to the company for disposal along with the sharp ifems inside. CMT A said it would be too dangerous to open the container and retrieve the items and no one would do it. CMT A said that disposal practice was common in the facility. CMT A said he/she was not aware of the facility policy to dispose of non-controlled medication using the two-party system or that he/she needed to document destroyed non-controlled Missouri Department of Health and Senior Services STATE FORM bare PEFO11 lf continuation sheet 2 of 4 PRINTED: 10/07/2025 FORM APPROVED Missouri Department of Health and Senior Services STATEMENT OF DEFICIENCIES (Xf) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION {X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: A. BUILDING: COMPLETED 02715C B.WING 09/23/2025 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZiP CODE 15250 VILLAGE VIEW DRIVE CHESTERFIELD, MO 63017 SUMMARY STATEMENT OF DEFICIENCIES PROVIDER'S PLAN OF CORRECTION (x5) (EACH DEFICIENCY MUST BE PRECEDED BY FULL (EACH CORRECTIVE ACTION SHOULD BE COMPLETE REGULATORY OR LSC IDENTIFYING INFORMATION) CROSS-REFERENCED TO THE APPROPRIATE DATE DEFICIENCY} FRIENDSHIP VILLAGE ASSISTED LIV & MEMORY CAI Continued From page 2 medications. Observation on 9/23/25 at 9:21 A.M., of the internal sharps container attached to the medication cart, on the first floor, showed the container was approximately was approximately 1/2 way full of various needles and other smaller items surrounding the items and covering the bottom of the container, were hundreds of pills of random shape and color. The entire bottom of the container, approximately 1 inch in thickness, was filled with pills stacked up tightly against one another. 2. Observation on 9/23/25 at 9:27 A.M., of the internal sharps container attached to the medication cart, on the second floor, showed the container was approximately 1/2 way full of various needles and other smaller items surrounding the items and covering the bottom of the container, were hundreds of pills of random shape and color. The entire bottom of the container, approximately 3 inches in thickness, was filled with pills stacked up tightly against one another. 3. Observation on 9/23/25 at 9:42 A.M., of the internal sharps container attached to the medication cart, on the third floor, showed the container was nearly full of various needles and other smaller items surrounding the items and covering the bottom half of the container, were hundreds of pills of random shape and color filling the bottom of the container, which was approximately 5 inches in thickness. The pills were stacked up tightly against one another. 4. During an interview on 9/23/25 at 2:25 P.M., the Assistant Director of Nursing (ADON) said she was unaware staff members were disposing Missouri Department of Health and Senior Services STATE FORM Be99 PEFO11 if continuation sheet 3 of 4 PRINTED: 10/07/2025 FORM APPROVED Missouri Department of Health and Senior Services STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: A. BUILDING: COMPLETED 02715¢ B.WING 09/23/2025 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE 15250 VILLAGE VIEW DRIVE CHESTERFIELD, MO 63017 SUMMARY STATEMENT OF DEFICIENCIES PROVIDER'S PLAN OF CORRECTION (x5) (EACH DEFICIENCY MUST BE PRECEDED BY FULL (EACH CORRECTIVE ACTION SHOULD BE COMPLETE REGULATORY OR LSC IDENTIFYING INFORMATION) CROSS-REFERENCED TO THE APPROPRIATE DATE DEFICIENCY) FRIENDSHIP VILLAGE ASSISTED LIV & MEMORY CAI A4833 | Continued From page 3 of medication by using the sharps container. The facility had the appropriate chemical disposai equipment located in the medication room of each floor. The ADON said staff should be conducting a proper two-party disposal of any medication per the facility policy and the staff should have documented when they destroyed medications. The ADON said she had never heard of staff members doing this type of medication disposal before, but she was new to the facility. The ADON said this practice is not acceptable and not according to basic medication regulation standards. 5. During an interview on 9/23/25 at 2:38 P.M., the Administrator said she was not aware the staff were not disposing of medication properly. *The higher classification merited due to the extent of the violation. Missouri Department of Health and Senior Services STATE FORM 889% PEFO11 If continuation sheet 4 of 4 PLAN OF CORRECTION Provider/Supplier Name: Friendship Village Assisted Living & Memory Care Street Address, ows 15250 Village View Drive, Chesterfield, MO 63017 City, Zip: Date of Survey: 09/23/2025 PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER ID PREFIX TAG PROVIDER'S PLAN OF CORRECTION: (EACH CORRECTIVE ACTION COMPLETION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) DATE Sharps containers were replaced on the medication carts on 9/23/25. All residents have the potential to be affected by this deficient practice. CMTs and nurses educated on Medication: Administration, A4833 Distribution, Stock Supply, Review, Control and Destruction 10/16/2025 Policy by ADON. Sharps containers will be audited by the DON or designee once weekly for four weeks and once monthly for the following three months. Results will be presented during the first interdisciplinary team meeting of the month. The Administrator signing and dating the first page of the CMS-2567/State Form is indicating their approval of the plan of correction being submitted on this form.

2024-11-05
Complaint Investigation
4776 · 1 finding
477619 CSR §4776
Regulation cited · 19 CSR §4776

Protective oversight shall be provided twenty-four (24) hours a day. For residents departing the premises on voluntary leave, the facility shall have, at a minimum, a procedure to inquire of the resident or resident ' s guardian of the resident ' s departure, of the resident ' s estimated length of absence from the facility, and of the resident ' s whereabouts while on voluntary leave. I/II

This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.

2024-08-08
Complaint Investigation
4738 · 9 findings
473819 CSR §4738
Regulation cited · 19 CSR §4738

There shall be written documentation maintained in the facility showing actual hours worked by each employee. III

This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.

600519 CSR §6005
Regulation cited · 19 CSR §6005

Poisonous or toxic materials consist of the following categories: insecticides and rodenticides; disinfectants, sanitizer and related cleaning or drying agents; and caustics, acids, polishes and other chemicals. Each of these three (3) categories set forth shall be stored and physically located separate from each other. All poisonous or toxic materials shall be stored in locked cabinets or in a similar physically separate place used for no other purpose which is not accessible to residents. II

This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.

700319 CSR §7003
Regulation cited · 19 CSR §7003

The outer clothing of all employees shall be clean and employees shall use effective hair restraints to prevent the contamination of food or food-contact surfaces. III

This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.

475019 CSR §4750
Regulation cited · 19 CSR §4750

The facility may admit or retain an individual for residency in an assisted living facility only if the individual does not require hospitalization or skilled nursing placement as defined in this rule, and only if the facility: (F) Completes a community based assessment conducted by an appropriately trained and qualified individual as defined in section (4) of this rule: 1. Time frame requirements for assessment shall be: B. At least semiannually; II

This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.

477619 CSR §4776
Regulation cited · 19 CSR §4776

Protective oversight shall be provided twenty-four (24) hours a day. For residents departing the premises on voluntary leave, the facility shall have, at a minimum, a procedure to inquire of the resident or resident ' s guardian of the resident ' s departure, of the resident ' s estimated length of absence from the facility, and of the resident ' s whereabouts while on voluntary leave. I/II

This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.

320219 CSR §3202
Regulation cited · 19 CSR §3202

Only activities necessary to the administration of the facility shall be contained in any building used as a long-term care facility except as follows: (A) Related activities may be conducted in buildings subject to prior written approval of these activities by the Department of Health and Senior Services (hereinafter-the department). Examples of these activities are Home Health Agencies, physician ' s office, pharmacy, ambulance service, child day care and food service for the elderly in the community; II/III

This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.

474919 CSR §4749
Regulation cited · 19 CSR §4749

The facility may admit or retain an individual for residency in an assisted living facility only if the individual does not require hospitalization or skilled nursing placement as defined in this rule, and only if the facility: (F) Completes a community based assessment conducted by an appropriately trained and qualified individual as defined in section (4) of this rule: 1. Time frame requirements for assessment shall be: A. Within five (5) calendar days of admission; II

This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.

479719 CSR §4797
Regulation cited · 19 CSR §4797

The administrator shall develop and implement a safe and effective system of medication control and use, which assures that all residents ' medications are administered by personnel at least eighteen (18) years of age, in accordance with physicians ' instructions using acceptable nursing techniques. The facility shall employ a licensed nurse eight (8) hours per week for every thirty (30) residents to monitor each resident ' s condition and medication. Administration of medication shall mean delivering to a resident his or her prescription medication either in the original pharmacy container, or for internal medication, removing an individual dose from the pharmacy container and placing it in a small cup container or liquid medium for the resident to remove from the container and self-administer. External prescription medication may be applied by facility personnel if the resident is unable to do so and the resident ' s physician so authorizes. All individuals who administer medication shall be trained in medication administration and, if not a physician or a licensed nurse, shall be a certified medication technician or level I medication aide. I/II

This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.

706719 CSR §7067
Regulation cited · 19 CSR §7067

Nonfood-contact surfaces of equipment shall be cleaned as often as is necessary to keep the equipment free of accumulation of dust, dirt, food particles and other debris. III

This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.

2024-08-07
Annual Compliance Visit
No findings
2023-08-24
Annual Compliance Visit
3214 · 1 finding
321419 CSR §3214
Regulation cited · 19 CSR §3214

In facilities that are constructed or have plans approved after July 1, 2005, electrical wiring shall be installed and maintained in accordance with the requirements of the National Electrical Code, 1999 edition, National Fire Protection Association, Inc., incorporated by reference, in this rule and available by mail at One Batterymarch Park, Quincy, MA 02269, and local codes. This rule does not incorporate any subsequent amendments or additions to the materials incorporated by reference. Facilities built between September 28, 1979 and July 1, 2005 shall be maintained in accordance with the requirements of the National Electrical Code, which was in effect at the time of the original plan approval and local codes. This rule does not incorporate any subsequent amendments or additions. In facilities built prior to September 28, 1979, electrical wiring shall be maintained in good repair and shall not present a safety hazard. All facilities shall have wiring inspected every two (2) years by a qualified electrician. II/III

This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.

9 older inspections from 2018 are not shown above.

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