Missouri · AFFTON

Southview Assisted Living.

Care Facility111 bedsDementia-trained staff(314) 544-4440
Peer rank
Top 33% of Missouri memory care
See full peer rank →
Facility · AFFTON
A 111-bed Care Facility with 9 citations on file.
Licensed beds
111
Last inspection
Jul 2025
Last citation
Jul 2025
Operated by
Reavis Sl Operator, LLC
Snapshot

A large home, reviewed on public record.

Peer Comparison

Compared to 28 Missouri facilities with a similar number of beds.

Care · 36-month window. Higher percentile = better performance on inspection record. Source: Missouri Dept. of Health and Senior Services · Section for Long-Term Care Regulation.

Severity rank
48th%
Weighted citations per bed.
peer median
0
100
Repeat rank
Not enough repeat citations
among peers to rank.
Repeat deficiencies as share of total.
Frequency rank
52nd%
Deficiencies per inspection.
peer median
0
100

Rankings based on 36-month DHSS inspection data. Severity and frequency: fewer citations = higher percentile. Repeat rate: lower repeat citation share = higher percentile.

Save for comparison:
The Record

Citation history, plotted month by month.

9 deficiencies on record. Each bar is a month with a citation.

Peer median 15 · dashed
Last citation: JUL 2025. Compared against peer median (dashed).
peer median
JUL 2025
Sep 2024as of Aug 2026

Finding distribution

9 total · 36 months

Scope × Severity (CMS A–L)

Isolated
Pattern
Widespread
Sev 4 · IJ
J1
K
L
Sev 3
G
H
I
Sev 2
D8
E
F
Sev 1
A
B
C
Tour Prep

Questions to ask before you visit.

A short pre-tour checklist tailored to Southview Assisted Living's record and state requirements.

01 /

The facility has 19 serious citations on file across all inspections — can you provide your corrective-action plan for each cited item, and show families any documentation of remediation steps taken?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

02 /

Eight complaints are on file with CDSS — were any substantiated, and what remediation did the facility take in response to substantiated findings?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

03 /

The July 30, 2025 inspection is the most recent on file — can you provide the deficiency notice from that visit and walk families through the corrective actions implemented?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

Full Inspection Record

Every inspection visit, verbatim.

7 inspections in the public record, most recent first. Plain-language summaries open first — click into any row for the full citation text.

7
reports on file
9
total deficiencies
2025-07-30
Annual Compliance Visit
9998 · 1 finding
999819 CSR §9998
Regulation cited · 19 CSR §9998

ICF2

This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.

Read raw inspector notes

PRINTED: 07/31/2025 FORM APPROVED Missouri Department of Health and Senior Services STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2} MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: me Renae COMPLETED B.WING 07/30/2025 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE 9916 REAVIS ROAD AFFTON, MO 63123 {X4) ID SUMMARY STATEMENT OF DEFICIENCIES PROVIDER'S PLAN OF CORRECTION (x5) PREFIX (EACH DEFICIENCY MUST BE PRECEDED BY FULL (EACH CORRECTIVE ACTION SHOULD BE COMPLETE TAG REGULATORY OR LSC IDENTIFYING INFORMATION) CROSS-REFERENCED TO THE APPROPRIATE DATE DEFICIENCY) SOUTHVIEW ASSISTED LIVING A9998) State Statute This regulation is not met as evidenced by: Class II 9998-State Statue Based on record review and interview on July 30, 2025, the facility failed to have a current boiler inspection certification under 11 CSR40-2.022. The facility census was 83. This deficiency affects 83 out of 83 residents. 11 CSR 40-2.022 Section (4) states: |" Frequency of inspection of heating boilers, | water heaters, pool heaters, and fired jacketed steam kettles. (A) Steam heating boilers shall be inspected every two (2) years. The certificate inspection shall be an internal inspection where construction permits; otherwise the inspection shall be as complete as possible while the boiler is in operation. (B) Hot water heating boilers and fired jacketed steam kettles shall be inspected every two (2) years. 1. Hot water heating and hot water supply boilers over thirty (30) years old shall be internally inspected every two (2) years where construction permits, otherwise the inspection shali be as complete as possible while the boiler is in operation. 2. Hot water heating and hot water supply boilers that are not over thirty (30) years old shail be externally inspected every two (2) years. The inspector may mandate an internal inspection if the inspector feels it is necessary. 3. Water heaters, pool heaters, and fired jacketed steam kettles shall be externally | inspected every two (2) years." | Record review at 14:10 A.M. showed that there was no documentation of a current inspection Missouri Department of Health and Senior Services 7 (X6) DATE (f continuation sheet 1 of 2 PRINTED: 07/31/2025 FORM APPROVED Missouri Department of Health and Senior Services STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: A. BUILDING: COMPLETED BuWMING. zee es or 07/30/2025 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZiP CODE 9916 REAVIS ROAD AFFTON, MO 63123 (X4) ID SUMMARY STATEMENT OF DEFICIENCIES PROVIDER'S PLAN OF CORRECTION (x5) PREFIX (EACH DEFICIENCY MUST BE PRECEDED BY FULL (EACH CORRECTIVE ACTION SHOULD BE COMPLETE TAG REGULATORY OR LSC IDENTIFYING INFORMATION} CROSS-REFERENCED TO THE APPROPRIATE DATE DEFICIENCY) SOUTHVIEW ASSISTED LIVING Continued From page 1 certification for the boiler. Further review showed the State Certificate had expired 6/26/25. During an interview on July 30, 2025 at the time of discovery, the Maintenance Director stated he/she thought the inspection had been done in May or June. Missouri Department of Health and Senior Services STATE FORM ase cB2911 If continuation sheet 2 of 2 PLAN OF CORRECTION aan ia 5 sei Southview Assisted Living Name: Street Address, : i 9916 Reavis Road, Affton Mo. 63123 City, Zip: ID PREFIX TAG PROVIDER'S PLAN OF CORRECTION: (EACH CORRECTIVE ACTION COMPLETION SHOULD BE CROSS-REFERENCED TO THE APPROPRIATE DEFICIENCY) DATE Failure to have Boiler inspection certificate. | called Travelers and the inspection was done 1/20/2025 and has sent me the certificate today 7/31/2025. | replied to with Travelers by 7/31/2025 email asking to have the report filed with the State and asked to make sure it gets reported here after they complete inspections. The Administrator signing and dating the first page of the CMS-2567/State Form is indicating their approval of the plan of correction being submitted on this form.

2025-03-24
Complaint Investigation
No findings
2025-01-15
Complaint Investigation
4841 · 1 finding
484119 CSR §4841
Verbatim citation text · 19 CSR §4841

Based on interview and record review, the facility care staff failed to notify a nurse for an assessment after a resident fell. The staff lifted | the resident off the floor, without an assessment | by a qualified person, for one of one sampled resident (Resident #1). The census was 45. LABORATORY OIRFCTOR'S OR (X6) DATE If Continuatién sheet 1 of 4 SOUTHVIEW ASSISTED LIVING Review of the facility's fall policy dated 6/29/23, showed the following: -Incident Report: any team member who observes or is first on the scene to a reportable incident, must report immediately to the Director of Nursing (DON) and Administrator; -The DON or Administrator must document what was observed and report on the Incident Report Form; -Evaluation: The DON or Wellness Nurse will evaluate the resident after the incident has occurred. If the incident resulted in multiple changes to the care plan or significant change of condition, the DON would complete a full reassessment; -The assessment will be completed by the DON or Wellness Nurse and documented in the resident's chart; -All incidents involved residents require an evaluation within three business dates of the incident. Review of Resident #1's medical record, showed the facility admitted the resident on 4/29/24, with diagnoses which included high blood pressure, acid reflux and chronic obstructive pulmonary disease (long term lung disease). Review of the resident's progress notes dated 12/17/24 at 11:42 P.M., showed Medication Technician (MT) A answered the resident's call light. When MT A entered the resident's room, the resident was observed lying in front of his/her bed saying he/she tried to go to bed and he/she fell. MT A assisted the resident from the floor to the resident's bed. The resident had vomited twice and complained of back pain. MT A gave the resident an as needed pain medication. MT A notified the DON and the resident's family member of the incident. 6899 2MZJ11 COMPLETED Cc 01/15/2025 9916 REAVIS ROAD AFFTON, MO 63123 PROVIDER'S PLAN OF CORRECTION (X5) (EACH CORRECTIVE ACTION SHOULD BE COMPLETE Cc 01/15/2025 9916 REAVIS ROAD AFFTON, MO 63123 SOUTHVIEW ASSISTED LIVING Review of the facility's incident tracking report dated 12/17/24, showed the investigation included environmental factors reviewed, medical factors reviewed, and resident specific factors reviewed. The details showed the resident attempted to put self to bed. The intervention included the resident's care plan was updated with interventions and the resident was educated. During an interview on 1/15/25 at 1:52 P.M., MTA said he/she remembered the resident falling that night and said he/she called the DON after the resident fell. MT A kept going back and forth on whether or not he/she talked to the DON, so MTA checked his/her phone and said he/she had only texted the DON. MT A read the text he/she sent to the DON which read, the resident fell. He/she is okay. He/she did not hit his/her head. MT A said the DON texted back, "Okay." MT A said he/she could not remember if he/she sent the text to the DON after helping the resident off the floor or before. MT A said he/she was the one who got the resident off the floor with the help of another staff member but he/she did not remember who the staff member was. MT A said he/she was told only a Nurse could assess a resident after a fall, but said he/she had been trained on how to do an assessment and thought he/she could complete the assessment on the resident. During an interview on 1/15/25 at 1:15 P.M., the DON said MT A called her about the resident's fall and she had assessed the resident over the phone. During an interview on 1/15/25 at 2:40 P.M., the Administrator said the DON should have written a progress note or an incident report regarding the fall. She said MT A should have called the DON to Cc 01/15/2025 9916 REAVIS ROAD AFFTON, MO 63123 SOUTHVIEW ASSISTED LIVING A4841 Continued From page 3 get an assessment completed on the resident prior to MT A lifting the resident off the floor. The DON responding okay was not an assessment. M000245323 RETIREMENT COMMUNITIES wt SPECTRUM REASON FOR PLAN OPERATOR ENTITY COMMUNITY NAME Complaint SURVEY (#¥Abyplyt) Response Psp) DATE Due Date Spectrum Retirement Communities Southview Assisted Living (eT O) Ay. Oa) RO) COS Vissouri Department of Health and Senior Services DEFICIENCY ALLEGED VIOLATION CORRECTIVE ACTION ITEMS/STEPS Responsible Person for Action Due Date(s) for This Plan of Correction is being submitted by Spectrum Retirement Communities (the “Operator”), which is the licensed operator of the community known as Southview Assisted Living (the “Community”). This Corrective Action Plan has been prepared with the assistance of Operator’s management company (a subsidiary of Spectrum Retirement Communities, LLC, together with its subsidiaries and affiliates, collectively, “Spectrum”) to respond to the deficiencies alleged by Missouri Department of Health and Senior Services following the survey that was completed on or about 01/15/2025. This Corrective Action Plan has been prepared and is being submitted in order for the Community to satisfy and demonstrate its compliance with the requirements of state laws, rules, and regulations and to avoid an adversarial dispute process; however, the Community’s preparation and submission of this Corrective Action Plan is not, and shall in no way be deemed or construed to be, an admission or agreement that any of the findings or alleged deficiencies existed, were correctly cited, and/or are substantiated. This Corrective Action Plan may include actions to be taken by employees of Spectrum who do not work at the Community for the benefit of the Operator, and all such actions are, for all purposes, deemed to be actions taken by Operator. The Operator’s submission of the Corrective Action Plan and any acceptance of same is conditioned upon and subject to the foregoing terms and understandings and if this Corrective Action Plan is not accepted, then Operator reserves the right to dispute the alleged deficiencies. Tag Number and Title of Tag Immediate Action: Katrina 2/17/2025

Read raw inspector notes

PRINTED: 01/28/2025 FORM APPROVED Missouri Department of Health and Senior Services STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA AND PLAN OF CORRECTION IDENTIFICATION NUMBER: (X3) DATE SURVEY COMPLETED (X2) MULTIPLE CONSTRUCTION A. BUILDING: Cc 01/15/2025 B. WING NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE 9916 REAVIS ROAD AFFTON, MO 63123 SOUTHVIEW ASSISTED LIVING (X4) ID SUMMARY STATEMENT OF DEFICIENCIES | ID PROVIDER'S PLAN OF CORRECTION (x5) PREFIX (EACH DEFICIENCY MUST BE PRECEDED BY FULL | PREFIX (EACH CORRECTIVE ACTION SHOULD BE | COMPLETE TAG | REGULATORY OR LSC IDENTIFYING INFORMATION) | TAG CROSS-REFERENCED TO THE APPROPRIATE DATE | | DEFICIENCY) | 19 CSR 30-86.047(61)(A) Staffing Ration, Resident Care & Fire Safety Staffing Requirements. (A) The facility shall have an adequate number and type of personnel for the proper care of residents, the residents ' social well being, protective oversight of residents and upkeep of the facility. At a minimum, the staffing pattern for fire safety and care of residents shall be one (1) staff person for every fifteen (15) residents or major fraction of fifteen (15) during the day shift, one (1) person for every twenty (20) residents or major fraction of twenty (20) during the evening shift and one (1) person for every twenty-five (25) residents or major fraction of twenty-five (25) during the night shift. I/II | Time Personnel Residents 7 a.m. to 3 p.m. | (Day)* 1 3-15 3 p.m. to 9 p.m. (Evening)* 1 3-20 9 p.m. to 7 a.m. (Night)* 1 3-25 “If the shift hours vary from those indicated, the | hours of the shifts shall show on the work | schedules of the facility and shall not be less than six (6) hours. Ill This regulation is not met as evidenced by: Class || | Based on interview and record review, the facility care staff failed to notify a nurse for an assessment after a resident fell. The staff lifted | the resident off the floor, without an assessment | by a qualified person, for one of one sampled resident (Resident #1). The census was 45. Missouri Department of Health and Senior Services LABORATORY OIRFCTOR'S OR (X6) DATE If Continuatién sheet 1 of 4 Missouri Department of Health and Senior Services STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA AND PLAN OF CORRECTION IDENTIFICATION NUMBER: NAME OF PROVIDER OR SUPPLIER SOUTHVIEW ASSISTED LIVING (X4) ID SUMMARY STATEMENT OF DEFICIENCIES PREFIX (EACH DEFICIENCY MUST BE PRECEDED BY FULL TAG REGULATORY OR LSC IDENTIFYING INFORMATION) Continued From page 1 Review of the facility's fall policy dated 6/29/23, showed the following: -Incident Report: any team member who observes or is first on the scene to a reportable incident, must report immediately to the Director of Nursing (DON) and Administrator; -The DON or Administrator must document what was observed and report on the Incident Report Form; -Evaluation: The DON or Wellness Nurse will evaluate the resident after the incident has occurred. If the incident resulted in multiple changes to the care plan or significant change of condition, the DON would complete a full reassessment; -The assessment will be completed by the DON or Wellness Nurse and documented in the resident's chart; -All incidents involved residents require an evaluation within three business dates of the incident. Review of Resident #1's medical record, showed the facility admitted the resident on 4/29/24, with diagnoses which included high blood pressure, acid reflux and chronic obstructive pulmonary disease (long term lung disease). Review of the resident's progress notes dated 12/17/24 at 11:42 P.M., showed Medication Technician (MT) A answered the resident's call light. When MT A entered the resident's room, the resident was observed lying in front of his/her bed saying he/she tried to go to bed and he/she fell. MT A assisted the resident from the floor to the resident's bed. The resident had vomited twice and complained of back pain. MT A gave the resident an as needed pain medication. MT A notified the DON and the resident's family member of the incident. Missouri Department of Health and Senior Services STATE FORM (X2) MULTIPLE CONSTRUCTION A. BUILDING: 6899 2MZJ11 PRINTED: 01/28/2025 FORM APPROVED (X3) DATE SURVEY COMPLETED Cc 01/15/2025 STREET ADDRESS, CITY, STATE, ZIP CODE 9916 REAVIS ROAD AFFTON, MO 63123 PROVIDER'S PLAN OF CORRECTION (X5) (EACH CORRECTIVE ACTION SHOULD BE COMPLETE CROSS-REFERENCED TO THE APPROPRIATE DATE DEFICIENCY) If continuation sheet 2 of 4 PRINTED: 01/28/2025 FORM APPROVED Missouri Department of Health and Senior Services STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: A. BUILDING: COMPLETED Cc 01/15/2025 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE 9916 REAVIS ROAD AFFTON, MO 63123 (X4) ID SUMMARY STATEMENT OF DEFICIENCIES PROVIDER'S PLAN OF CORRECTION (X5) PREFIX (EACH DEFICIENCY MUST BE PRECEDED BY FULL (EACH CORRECTIVE ACTION SHOULD BE COMPLETE TAG REGULATORY OR LSC IDENTIFYING INFORMATION) CROSS-REFERENCED TO THE APPROPRIATE DATE DEFICIENCY) SOUTHVIEW ASSISTED LIVING Continued From page 2 Review of the facility's incident tracking report dated 12/17/24, showed the investigation included environmental factors reviewed, medical factors reviewed, and resident specific factors reviewed. The details showed the resident attempted to put self to bed. The intervention included the resident's care plan was updated with interventions and the resident was educated. During an interview on 1/15/25 at 1:52 P.M., MTA said he/she remembered the resident falling that night and said he/she called the DON after the resident fell. MT A kept going back and forth on whether or not he/she talked to the DON, so MTA checked his/her phone and said he/she had only texted the DON. MT A read the text he/she sent to the DON which read, the resident fell. He/she is okay. He/she did not hit his/her head. MT A said the DON texted back, "Okay." MT A said he/she could not remember if he/she sent the text to the DON after helping the resident off the floor or before. MT A said he/she was the one who got the resident off the floor with the help of another staff member but he/she did not remember who the staff member was. MT A said he/she was told only a Nurse could assess a resident after a fall, but said he/she had been trained on how to do an assessment and thought he/she could complete the assessment on the resident. During an interview on 1/15/25 at 1:15 P.M., the DON said MT A called her about the resident's fall and she had assessed the resident over the phone. During an interview on 1/15/25 at 2:40 P.M., the Administrator said the DON should have written a progress note or an incident report regarding the fall. She said MT A should have called the DON to Missouri Department of Health and Senior Services STATE FORM 6899 2MZJ11 If continuation sheet 3 of 4 PRINTED: 01/28/2025 FORM APPROVED Missouri Department of Health and Senior Services STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: A. BUILDING: COMPLETED Cc 01/15/2025 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE 9916 REAVIS ROAD AFFTON, MO 63123 (X4) ID SUMMARY STATEMENT OF DEFICIENCIES PROVIDER'S PLAN OF CORRECTION (X5) PREFIX (EACH DEFICIENCY MUST BE PRECEDED BY FULL (EACH CORRECTIVE ACTION SHOULD BE COMPLETE TAG REGULATORY OR LSC IDENTIFYING INFORMATION) CROSS-REFERENCED TO THE APPROPRIATE DATE DEFICIENCY) SOUTHVIEW ASSISTED LIVING A4841 Continued From page 3 get an assessment completed on the resident prior to MT A lifting the resident off the floor. The DON responding okay was not an assessment. M000245323 Missouri Department of Health and Senior Services STATE FORM 6899 2MZJ11 If continuation sheet 4 of 4 RETIREMENT COMMUNITIES wt SPECTRUM REASON FOR PLAN OPERATOR ENTITY COMMUNITY NAME Complaint SURVEY (#¥Abyplyt) Response Psp) DATE Due Date Spectrum Retirement Communities Southview Assisted Living (eT O) Ay. Oa) RO) COS Vissouri Department of Health and Senior Services DEFICIENCY ALLEGED VIOLATION CORRECTIVE ACTION ITEMS/STEPS Responsible Person for Action Due Date(s) for This Plan of Correction is being submitted by Spectrum Retirement Communities (the “Operator”), which is the licensed operator of the community known as Southview Assisted Living (the “Community”). This Corrective Action Plan has been prepared with the assistance of Operator’s management company (a subsidiary of Spectrum Retirement Communities, LLC, together with its subsidiaries and affiliates, collectively, “Spectrum”) to respond to the deficiencies alleged by Missouri Department of Health and Senior Services following the survey that was completed on or about 01/15/2025. This Corrective Action Plan has been prepared and is being submitted in order for the Community to satisfy and demonstrate its compliance with the requirements of state laws, rules, and regulations and to avoid an adversarial dispute process; however, the Community’s preparation and submission of this Corrective Action Plan is not, and shall in no way be deemed or construed to be, an admission or agreement that any of the findings or alleged deficiencies existed, were correctly cited, and/or are substantiated. This Corrective Action Plan may include actions to be taken by employees of Spectrum who do not work at the Community for the benefit of the Operator, and all such actions are, for all purposes, deemed to be actions taken by Operator. The Operator’s submission of the Corrective Action Plan and any acceptance of same is conditioned upon and subject to the foregoing terms and understandings and if this Corrective Action Plan is not accepted, then Operator reserves the right to dispute the alleged deficiencies. Tag Number and Title of Tag Immediate Action: Katrina 2/17/2025 19 CSR 30-86.047(61)(A) Staffing Ration, Resident Care & Fire Safety Staffing Requirements. (A) The facility shall have an adequate number and type of personnel for the proper care of residents, the residents ' social well being, protective oversight of residents and upkeep of the facility. At a minimum, the staffing pattern for fire safety and care of residents shall be one (1) staff person for every fifteen (15) residents or major fraction of fifteen (15) during the day shift, one (1) person for every twenty (20) residents or major fraction of twenty (20) during the evening shift and one (1) person for every twenty-five (25) residents or major fraction of twenty-five (25) during the night shift. I/II Time Personnel Residents 7 a.m. to 3 p.m. (Day)* 13-15 3 p.m. to 9 p.m. (Evening)* 1 3-20 9 p.m. to 7 a.m. (Night)* 13-25 Education to Director of Nursing on fall investigations, assessments and follow up documentation per company policy and regulations. Completed on 1/29/25 Education all Medication Assistants regarding incident notification, evaluation & documentation. Will be completed by 2/14/25 Education from Legacy Therapy Department on active range of motion - evaluation by 2/14/25 Those team members who have not received the training/education by 2/14/25 will be educated prior to their first shift worked. The Director of Nursing is responsible for compliance. Audits will be conducted weekly by the Executive Director and/or designee to ensure elements in the training have been implemented and will document all actions taken as part of compliance with regulatory compliance. Results of the audit will be brought to the Director of Nursing for review, identify any trends and the need for further auditing. Page 1 of 2 Waldorf, Executive Director & Debbie Carron, Director of Nursing POC Blank Template v2.0 / 10.2023 df PECTRUM ee ESE ROM REASON FOR PLAN Complaint 1093814 20" 1/15/2025 Response PAR/PWs) DATE Due Date OPERATOR ENTITY Spectrum Retirement Communities Responsible COMMUNITY NAME Southview Assisted Living GOV. AGENCY ISSUING DEFICIENCY Missouri Department of Health and Senior Services Person for Action Due Date(s) for ALLEGED VIOLATION CORRECTIVE ACTION ITEMS/STEPS *If the shift hours vary from those indicated, the hours of the shifts shall show on the work schedules of the facility and shall not be less than six (6) hours. Page 2 of 2 POC Blank Template v2.0 / 10.2023

2024-10-10
Complaint Investigation
4798 · 1 finding
479819 CSR §4798
Regulation cited · 19 CSR §4798

Medication Orders. (A) No medication, treatment or diet shall be administered without an order from an individual lawfully authorized to prescribe such and the order shall be followed. II/III

This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.

2024-08-13
Annual Compliance Visit
No findings
Read raw inspector notes

PRINTED: 08/21/2024 FORM APPROVED Missouri Department of Health and Senior Services STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: A. BUILDING: COMPLETED Cc 08/13/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE 9916 REAVIS ROAD AFFTON, MO 63123 (X4) 1D | SUMMARY STATEMENT OF DEFICIENCIES ID PROVIDER'S PLAN OF CORRECTION (x5) PREFIX (EACH DEFICIENCY MUST BE PRECEDED BY FULL PREFIX (EACH CORRECTIVE ACTION SHOULD BE COMPLETE TAG REGULATORY OR LSC IDENTIFYING INFORMATION) TAG CROSS-REFERENCED TO THE APPROPRIATE DATE DEFICIENCY) SOUTHVIEW ASSISTED LIVING A4778 19 CSR 30-86.047(37) Appropriate Action & Notification In case of behaviors that present a reasonable likelihood of serious harm to himself or herself or others, serious illness, significant change in condition, injury or death, staff shall take appropriate action and shall promptly attempt to | contact the person listed in the resident' s record as the legally authorized representative, designee or placement authority. The facility shall contact the attending physician or designee and notify the local coroner or medical examiner immediately upon the death of any resident of the facility prior to transferring the deceased resident to a funeral home. I/Il This regulation is not met as evidenced by: Class II Based on interview and record review, the facility failed to notify the resident's family member and physician when a resident (Resident #1) fell in his/her apartment resulting in two skin tears on his/her arm. The census was 95. | Review of Resident #1's medical record, showed the facility admitted the resident on 4/30/23, with _ diagnoses which included difficulty walking, _ repeated falls, weakness, diabetes, osteoarthritis (a chronic joint disease that causes the breakdown of joint tissues, including cartilage, over time) and high blood pressure. Review of the resident's individualized service plan (the planning documented prepared by an assisted living facility which outlines a resident's needs and preferences, services to be provided, and the goals expected by the resident or the resident's legal representative in partnership with the facility) dated 4/13/24, showed the resident Missouri Department of Health and Senior Servic: LABORATORY DIRE¢TOR'S OF/PROVIDER/SUPPLIER (X6) DATE If céntinuation sheet 1 of 4 STATE FORM UZY711 PRINTED: 08/21/2024 FORM APPROVED Missouri Department of Health and Senior Services STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: A. BUILDING: COMPLETED Cc 08/13/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE 9916 REAVIS ROAD AFFTON, MO 63123 (X4) ID SUMMARY STATEMENT OF DEFICIENCIES PROVIDER'S PLAN OF CORRECTION (X5) PREFIX (EACH DEFICIENCY MUST BE PRECEDED BY FULL (EACH CORRECTIVE ACTION SHOULD BE COMPLETE TAG REGULATORY OR LSC IDENTIFYING INFORMATION) CROSS-REFERENCED TO THE APPROPRIATE DATE DEFICIENCY) SOUTHVIEW ASSISTED LIVING Continued From page 1 required wellness checks. The staff were required to check on the resident throughout the day and night to ensure he/she was safe, well and did not require any assistance. Review of the resident's monthly summary dated 5/17/24, showed the following: -The resident was considered a fall risk; -The resident required wellness checks and the staff were required to provide the wellness checks throughout the day and night to ensure the resident was safe and well. Review of the resident's progress notes showed the following: -On 6/1/24 at 2:38 P.M., in the morning, two staff members walked the halls and heard a voice calling for help from the resident's room. The two staff members walked into the resident's room and the resident was laying on the floor. The resident said his/her shoe lace got stuck in his/her recliner chair and he/she fell on the floor. The resident said he/she had laid on the floor since 10:00 P.M., the night before. The staff called the Certified Medication Technician (CMT) on duty for further assistance; -On 6/1/24 at 2:39 P.M., staff checked on the resident several times throughout the day. The resident said he/she had diarrhea and took medication for it. The staff took breakfast and lunch to the resident's apartment and the resident ate in his/her room for the day; -On 6/2/24 at 6:41 A.M., the resident had shortness of breath since yesterday. The CMT tried to send the resident to the hospital, but the resident's family member told the resident it was just anxiety. The resident refused to go to the hospital. Around 2:00 A.M., the resident called for help and said he/she was weak and was ready to go to the hospital. The CMT called an ambulance. Missouri Department of Health and Senior Services STATE FORM 6899 UZY711 If continuation sheet 2 of 4 PRINTED: 08/21/2024 FORM APPROVED Missouri Department of Health and Senior Services STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: A. BUILDING: COMPLETED Cc 08/13/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE 9916 REAVIS ROAD AFFTON, MO 63123 (X4) ID SUMMARY STATEMENT OF DEFICIENCIES PROVIDER'S PLAN OF CORRECTION (X5) PREFIX (EACH DEFICIENCY MUST BE PRECEDED BY FULL (EACH CORRECTIVE ACTION SHOULD BE COMPLETE TAG REGULATORY OR LSC IDENTIFYING INFORMATION) CROSS-REFERENCED TO THE APPROPRIATE DATE DEFICIENCY) SOUTHVIEW ASSISTED LIVING Continued From page 2 During an interview on 8/7/24 at 2:40 P.M., Care Associate (CA) G said the resident did not feel well on 6/2/24 around 2:00 A.M., and decided it was time to go to the hospital. CA G said he/she told the CMT and the CMT sent the resident to the hospital. CA G said he/she did not call the family member when the resident was sent to the hospital and he/she did not know if the CMT called the family member. During an interview on 8/13/24 at 1:46 P.M., the Director of Nursing (DON) said he/she did not know if CAG called the family member and the CMT that CA G talked about, did not work that day. The DON said she would expect the staff members to call resident's physician and the family members immediately after the resident had an accident/incident or if the resident was being sent to the hospital. The DON said if the family member did not answer the call, she would expect the staff members to follow up with the family before the shift ended. The DON said she expected the staff members to document when they called the family member. During an interview on 8/14/24 at 10:10 A.M., Medical Secretary (MS) H said there were no phone calls or faxes on the resident regarding the resident's fall on 6/1/24. MS H said the physician's office normally expected a phone call when a resident fell, especially if there was an injury. During an interview on 8/13/24 at 2:04 P.M., the Administrator said she expected staff members to call the resident's physician and the family member after accidents/incidents once the resident is safe, but definitely by the end of the staff member's shift. The Administrator said she Missouri Department of Health and Senior Services STATE FORM 6899 UZY711 If continuation sheet 3 of 4 PRINTED: 08/21/2024 FORM APPROVED Missouri Department of Health and Senior Services STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: ee COMPLETED Cc 08/13/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE 9916 REAVIS ROAD AFFTON, MO 63123 (X4) ID SUMMARY STATEMENT OF DEFICIENCIES PROVIDER'S PLAN OF CORRECTION (X5) PREFIX (EACH DEFICIENCY MUST BE PRECEDED BY FULL (EACH CORRECTIVE ACTION SHOULD BE COMPLETE TAG REGULATORY OR LSC IDENTIFYING INFORMATION) CROSS-REFERENCED TO THE APPROPRIATE DATE DEFICIENCY) SOUTHVIEW ASSISTED LIVING A4778 | Continued From page 3 would expect the staff members to document when they call the family member. M0O00240175 Missouri Department of Health and Senior Services STATE FORM 6899 UZY711 If continuation sheet 4 of 4 RETIREMENT COMMUNITIES wt SPECTRUM REASON FOR PLAN Complaint OPERATOR ENTITY COMMUNITY NAME (eT O) Ay. Oa) RO) COS Vissouri Department of Health and Senior Services DEFICIENCY ALLEGED VIOLATION Spectrum Retirement Communities Southview Assisted Living SURVEY ysRypz! Response [YpEypzL! DATE Due Date Responsible Person for Action Due Date(s) for CORRECTIVE ACTION ITEMS/STEPS This Plan of Correction is being submitted by Spectrum Retirement Communities (the “Operator”), which is the licensed operator of the community known as Southview Assisted Living (the “Community”). This Corrective Action Plan has been prepared with the assistance of Operator’s management company (a subsidiary of Spectrum Retirement Communities, LLC, together with its subsidiaries and affiliates, collectively, “Spectrum”) to respond to the deficiencies alleged by Missouri Department of Health and Senior Services following the survey that was completed on or about 8/13/24. This Corrective Action Plan has been prepared and is being submitted in order for the Community to satisfy and demonstrate its compliance with the requirements of state laws, rules, and regulations and to avoid an adversarial dispute process; however, the Community’s preparation and submission of this Corrective Action Plan is not, and shall in no way be deemed or construed to be, an admission or agreement that any of the findings or alleged deficiencies existed, were correctly cited, and/or are substantiated. This Corrective Action Plan may include actions to be taken by employees of Spectrum who do not work at the Community for the benefit of the Operator, and all such actions are, for all purposes, deemed to be actions taken by Operator. The Operator’s submission of the Corrective Action Plan and any acceptance of same is conditioned upon and subject to the foregoing terms and understandings and if this Corrective Action Plan is not accepted, then Operator reserves the right to dispute the alleged deficiencies. Tag Number and Title of Tag 19 CSR 30-86.047(37) Appropriate Action & Notification In case of behaviors that present a reasonable likelihood of serious harm to himself or herself or others, serious illness, significant change in condition, injury or death, staff shall take appropriate action and shall promptly attempt to contact the person listed in the resident 's record as the legally authorized representative, designee or placement authority. The facility shall contact the attending physician or designee and notify the local coroner or medical examiner immediately upon the death of any resident of the facility prior to transferring the deceased resident to a funeral home. I/II This regulation is not met as evidenced by: A4778 Class II Based on interview and record review, the facility failed to notify the resident's family member and physician when a resident (Resident #1) fell in his/her apartment resulting in two skin tears on his/her arm. The census was 95. Immediate Action: Katrina 8/30/24 Education to Director of Nursing on documenting, incident reports & follow up. Provided 8/14/24 Waldorf, Education/Relias courses assigned to Director of Nursing “Documentation for Nurses” & “All About Executive Documentation” Completed by 8/30/24 Director & Education/Relias courses assigned to all Medication Assistants “All About Documentation” Debbie Carron, Completed by 8/30/24 Director of Inservice to all Medication Assistants on documenting, incident/event notification and reporting, Nursing how to complete an incident report, how to add a progress note & how to add daily log in EHR Those team members who have not received the training/education by 8/30/24 will be educated prior to their first shift worked. The Director of Nursing is responsible for compliance. Audits will be conducted weekly by the Executive Director and/or designee to ensure elements in the training have been implemented. Results of the audit will be brought to the Director of Nursing for review, identify any trends and the need for further auditing. Page 1 of 1 POC Blank Template v2.0 / 10.2023

2024-08-07
Complaint Investigation
4778 · 1 finding
477819 CSR §4778
Regulation cited · 19 CSR §4778

In case of behaviors that present a reasonable likelihood of serious harm to himself or herself or others, serious illness, significant change in condition, injury or death, staff shall take appropriate action and shall promptly attempt to contact the person listed in the resident ' s record as the legally authorized representative, designee or placement authority. The facility shall contact the attending physician or designee and notify the local coroner or medical examiner immediately upon the death of any resident of the facility prior to transferring the deceased resident to a funeral home. I/II

This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.

2023-10-19
Complaint Investigation
8030 · 5 findings
803019 CSR §8030
Regulation cited · 19 CSR §8030

Each resident shall be treated with consideration, respect, and full recognition of his or her dignity and individuality, including privacy in treatment and care of his or her personal needs. All persons, other than the attending physician, the facility personnel necessary for any treatment or personal care, or the department or Department of Mental Health staff, as appropriate, shall be excluded from observing the resident during any time of examination, treatment, or care unless consent has been given by the resident. II/III

This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.

479819 CSR §4798
Regulation cited · 19 CSR §4798

Medication Orders. (A) No medication, treatment or diet shall be administered without an order from an individual lawfully authorized to prescribe such and the order shall be followed. II/III

This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.

600519 CSR §6005
Regulation cited · 19 CSR §6005

Poisonous or toxic materials consist of the following categories: insecticides and rodenticides; disinfectants, sanitizer and related cleaning or drying agents; and caustics, acids, polishes and other chemicals. Each of these three (3) categories set forth shall be stored and physically located separate from each other. All poisonous or toxic materials shall be stored in locked cabinets or in a similar physically separate place used for no other purpose which is not accessible to residents. II

This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.

475419 CSR §4754
Regulation cited · 19 CSR §4754

The facility may admit or retain an individual for residency in an assisted living facility only if the individual does not require hospitalization or skilled nursing placement as defined in this rule, and only if the facility: (G) Develops an individualized service plan (ISP), which means the planning document prepared by an assisted living facility which outlines a resident ' s needs and preferences, services to be provided, and goals expected by the resident or the resident ' s legal representative in partnership with the facility; II

This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.

Complaint19 CSR §8023
Regulation cited · 19 CSR §8023

The facility shall develop and implement written policies and procedures that prohibit mistreatment, neglect, and abuse of any resident and misappropriation of resident property and funds, and develop and implement policies that require a report to be made to the department for any resident or to both the department and the Department of Mental Health for any vulnerable person whom the administrator or employee has reasonable cause to believe has been abused or neglected. II/III

This is the rule that was cited, not the inspector’s specific finding. The detailed Statement of Deficiencies is in the official report below.

9 older inspections from 2018 are not shown above.

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