High Plains Crossing
20 CDPHE citations on record, last inspected May 2026, license 23K987.
High Plains Crossing has 20 CDPHE citations on record; last inspected May 2026.
Memory-care basis not yet recorded from the state file.
Source: Colorado Department of Public Health and Environment
CDPHE recordLast inspection May 6, 2026
A large home, reviewed on public record.

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Compared to 29 Colorado facilities with a similar number of beds.
Assisted living memory care · 36-month window. Higher percentile = better performance on inspection record. Source: Colorado Department of Public Health and Environment.
on file.
on file.
Rankings based on 36-month CDPHE inspection data. Severity and frequency: fewer citations = higher percentile. Repeat rate: lower repeat citation share = higher percentile.
Citation history, plotted month by month.
20 deficiencies on record. Each bar is a month with a citation.
Finding distribution
20 total · 36 monthsCDPHE Level A–E
The rules that apply to this facility.
State requirements with the exact regulation citation, plain-language explanation, and a question to ask on tour. Rules this facility has been cited for appear first.
Plain language
CDPHE licenses assisted living residences. A secure environment for residents who need one is optional under Chapter 7, Part 25. CDPHE does not publish a facility-level list of homes that have that option, so this page does not call the home state-verified memory care.
Ask on tour
“Ask whether the home has a secure environment, and ask to see the part of the license that says so.”
Questions to ask before you visit.
A short pre-tour checklist tailored to High Plains Crossing's record and state requirements.
The inspection record shows 30 deficiencies across 12 reports filed with CDPHE — can you provide families with copies of your corrective action plans that address those findings, and explain which deficiencies required the most significant changes to your operations?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
Twelve complaints appear in the CDPHE file for this facility — were any of those complaints substantiated by the state, and what specific steps did High Plains Crossing take in response to substantiated findings?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
The facility markets memory care services but CDPHE does not publish a facility-level Secure Environment designation roster — can you describe in writing what dementia-specific supports, environmental modifications, and staff training protocols are in place that distinguish your memory care program from general assisted living?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
From this home's file.
Counts and lines from the state file we hold.
- Does High Plains Crossing provide memory care?
Memory-care basis not yet recorded from the state file.
- When was High Plains Crossing last inspected?
High Plains Crossing was last inspected on May 6, 2026. That visit is a complaint investigation.
- Has High Plains Crossing been cited by CDPHE?
Yes. High Plains Crossing has 20 deficiencies from CDPHE in the last three years. None are tagged immediate jeopardy.
- How many citations does High Plains Crossing have?
High Plains Crossing has 20 deficiencies across 6 inspections in the last three years. None are tagged immediate jeopardy.
- Who licenses High Plains Crossing?
Colorado Department of Public Health and Environment licenses High Plains Crossing. The license number is 23K987. State record: https://cdphe.colorado.gov/health-facilities/find-and-compare-facilities
Every inspection visit, verbatim.
6 inspections in the public record, most recent first. Plain-language summaries open first — click into any row for the full citation text.
2026-05-06Complaint InvestigationNo findings
Plain-language summary
This complaint investigation is in the Colorado Department of Public Health and Environment public file. No citation text was included for this visit.
2025-06-04Complaint Investigation3 findings
Plain-language summary
On this complaint investigation, the Colorado Department of Public Health and Environment file cites this requirement: 6 CCR 1011-1 CHAPTER 7 - ASSISTED LIVING RESIDENCES PART 8 - STAFFING REQUIREMENTS - First Aid, Obstructed Airway Technique and Cardiopulmonary Resuscitation Trained Staff 8.7 Each assisted living residence shall have at least one staff.
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“Stf Req-First Aid 1 Stf Onsite CPR 6 CCR 1011-1 CHAPTER 7 - ASSISTED LIVING RESIDENCES PART 8 - STAFFING REQUIREMENTS - First Aid, Obstructed Airway Technique and Cardiopulmonary Resuscitation Trained Staff 8.7 Each assisted living residence shall have at least one staff member onsite at all times who has current certification in cardiopulmonary resuscitation (CPR) and obstructed airway techniques from a nationally recognized organization (e.g., the American Red Cross, the American Heart Association, the National Safety Council or the American Safety and Health Institute) or a training curriculum that meets the American Heart Association's Emergency Cardiovascular Care (ECC) or International Consensus on Cardio-pulmonary Resuscitation (ILCOR) guidelines. The certification shall either be in Adult CPR or include Adult CPR in its curriculum, and shall include a skills assessment observed and evaluated by an instructor.”
This is the rule that was cited, not the inspector’s specific finding.
“Med/Med Adm-Ordrs Cmpy w/Ordrs 6 CCR 1011-1 CHAPTER 7 - ASSISTED LIVING RESIDENCES PART 14 - MEDICATION AND MEDICATION ADMINISTRATION - Orders 14.21 The assisted living residence shall be responsible for complying with authorized practitioner orders associated with medication administration except for those medications which a resident self-administers.”
This is the rule that was cited, not the inspector’s specific finding.
“Med/Med Adm-Rcrd Kpng MAR 6 CCR 1011-1 CHAPTER 7 - ASSISTED LIVING RESIDENCES PART 14 - MEDICATION AND MEDICATION ADMINISTRATION - Record Keeping 14.29 All prescribed and PRN medications shall be listed and recorded on a medication administration record (MAR) which contains the name and date of birth of the resident, the resident's room location, any known allergies, and the name and telephone number of the resident's authorized practitioner. (A) The medication administration record shall reflect the name, strength, dosage, and mode of administration of each medication, the date the order was received, the date and time of administration, any special considerations related to administration, and the signature or initial of the person administering the medication. (B) As part of the medication administration record, the assisted living residence shall maintain a legible list of the names of the persons utilizing the record for medication administration, along with each of their signatures and, if used, their initials. (C) Each qualified medication administration person, nurse, or practitioner shall accurately document each medication administration or monitoring event at the time the event is completed for each resident. (D) Each qualified medication administration person, nurse, or authorized practitioner shall document accurate information in the medication administration record including any medication omissions, refusals, and resident reported responses to medications.”
This is the rule that was cited, not the inspector’s specific finding.
2024-10-08Complaint Investigation5 findings
Plain-language summary
On this complaint investigation, the Colorado Department of Public Health and Environment file includes this account: 6 CCR 1011-1 CHAPTER 7 - ASSISTED LIVING RESIDENCES PART 25 - SECURE ENVIRONMENT - Staff Training 25.15 Within sixty (60) days, the assisted living residence shall provide each staff member a minimum of six (6) hours of general training.
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“Med/Med Adm-Gen Rq PRN 6 CCR 1011-1 CHAPTER 7 - ASSISTED LIVING RESIDENCES PART 14 - MEDICATION AND MEDICATION ADMINISTRATION - General Requirements 14.9 No medication shall be administered by a qualified medication administration person on a pro re nata (PRN) or "as needed" basis except: (A) In a residential treatment facility that is licensed to provide services for the mentally ill; (B) Where the resident understands the purpose of the medication, is capable of voluntarily requesting the medication, and the assisted living residence has documentation from an authorized practitioner that the use of such medication in this manner is appropriate; or (C) Where specifically allowed by statute.”
This is the rule that was cited, not the inspector’s specific finding.
“Med/Med Adm-Ordrs Cmpy w/Ordrs 6 CCR 1011-1 CHAPTER 7 - ASSISTED LIVING RESIDENCES PART 14 - MEDICATION AND MEDICATION ADMINISTRATION - Orders 14.21 The assisted living residence shall be responsible for complying with authorized practitioner orders associated with medication administration except for those medications which a resident self-administers.”
This is the rule that was cited, not the inspector’s specific finding.
“Med/Med Adm-Rcrd Kpng Qrtly Audit 6 CCR 1011-1 CHAPTER 7 - ASSISTED LIVING RESIDENCES PART 14 - MEDICATION AND MEDICATION ADMINISTRATION - Record Keeping 14.31 The administrator and the QMAP supervisor shall, on a quarterly basis, audit the accuracy and completeness of the medication administration records, controlled substance list, medication error reports, and medication disposal records. Any irregularities shall be investigated and resolved. The results of the audits shall be documented and routinely included as part of the assisted living residence's Quality Management Program assessment and review.”
This is the rule that was cited, not the inspector’s specific finding.
“Med/Med Adm-Med Strge Dbl Lckd 6 CCR 1011-1 CHAPTER 7 - ASSISTED LIVING RESIDENCES PART 14 - MEDICATION AND MEDICATION ADMINISTRATION - Medication Storage 14.39 Controlled substances shall be kept in double lock storage. (A) Two individuals who are either qualified medication administration persons, nurses, or practitioners shall jointly count all controlled substances at the end of each shift and sign documentation regarding the results of the count at the time it occurs. Any discrepancy in the controlled substance count shall be immediately reported to the administrator.”
This is the rule that was cited, not the inspector’s specific finding.
“Sec Env-Stff Tr 6 hr-Tpcs 6 CCR 1011-1 CHAPTER 7 - ASSISTED LIVING RESIDENCES PART 25 - SECURE ENVIRONMENT - Staff Training 25.15 Within sixty (60) days, the assisted living residence shall provide each staff member a minimum of six (6) hours of general training and education on providing care and services for residents with dementia/cognitive impairment. (D) The training shall cover, at a minimum, the following topics: (1) Information on disease processes associated with dementia and cognitive impairment, including progression of the diseases, types and stages of memory loss, family dynamics, behavioral symptoms and limitations to normal activities of daily living; (2) Information on non-pharmacological techniques and approaches used to guide and support residents with dementia/cognitive impairment, wandering, and socially challenging behavioral expressions of need or distress; (3) Information on communication techniques that facilitate supportive and interactive staff-resident relations; (4) Positive therapeutic approaches and activities such as exercise, sensory stimulation, activities of daily living and social, recreation, and rehabilitative activities; (5) Information on recognizing physical symptoms that may cause a change in dementia/cognitive impairment such as dehydration, infection, and swallowing difficulty; along with individualized approaches to assist or address associated symptoms such as pain, decreased appetite and fluid intake, and/or isolation; and (6) Benefits and importance of person-centered care planning and collaborative approaches to delivery of care.”
This is the rule that was cited, not the inspector’s specific finding.
2024-06-18Complaint Investigation12 findings
Plain-language summary
On this complaint investigation, the Colorado Department of Public Health and Environment file includes this account: 6 CCR 1011-1 CHAPTER 7 - ASSISTED LIVING RESIDENCES PART 7 - PERSONNEL - Staff and Volunteer Orientation and Training 7.9 The assisted living residence shall ensure that each staff member and volunteer receives orientation and training.
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“Res Rghts Rts/Rspn-Choice/Invlv Cr/Svc-Comm 6 CCR 1011-1 CHAPTER 7 - ASSISTED LIVING RESIDENCES PART 13 - RESIDENT RIGHTS 13.1 The assisted living residence shall adopt, and place in a publically visible location, a statement regarding the rights and responsibilities of its residents. The assisted living residence and staff shall observe these rights in the care, treatment, and oversight of the residents. The statement of rights shall include, at a minimum, the following items: (D) The right to choice and personal involvement regarding care and services, including: (4) The right to expect the cooperation of the assisted living residence in achieving the maximum degree of benefit from those services which are made available by the assisted living residence; (a) For residents with limited English proficiency or impairments that inhibit communication, the assisted living residence shall find a way to facilitate communication of care needs.”
This is the rule that was cited, not the inspector’s specific finding.
“Res Rghts-House Rules Violation/Incl 6 CCR 1011-1 CHAPTER 7 - ASSISTED LIVING RESIDENCES PART 13 - RESIDENT RIGHTS - House Rules 13.4 The house rules shall list all possible actions which may be taken by the assisted living residence if any rule is knowingly violated by a resident. House rules shall not supersede or contradict any regulation herein, or in any way discourage or hinder a resident's exercise of his or her rights. House rules shall address, at a minimum, the following items: (A) Smoking, including the use of electronic cigarettes and vaporizers; (B) Cooking; (C) Protection of valuables on premises; (D) Visitors; (E) Telephone usage, including frequency and duration of calls; (F) Use of common areas and devices, such as television, radio, and computer; (G) Consumption of alcohol and marijuana; and (H) Pets.”
This is the rule that was cited, not the inspector’s specific finding.
“Med/Med Adm-Rcrd Kpng Qrtly Audit 6 CCR 1011-1 CHAPTER 7 - ASSISTED LIVING RESIDENCES PART 14 - MEDICATION AND MEDICATION ADMINISTRATION - Record Keeping 14.31 The administrator and the QMAP supervisor shall, on a quarterly basis, audit the accuracy and completeness of the medication administration records, controlled substance list, medication error reports, and medication disposal records. Any irregularities shall be investigated and resolved. The results of the audits shall be documented and routinely included as part of the assisted living residence's Quality Management Program assessment and review.”
This is the rule that was cited, not the inspector’s specific finding.
“Res Rts-Inv Ab/Neg Alleg or Inj Unk Org A/N 6 CCR 1011-1 CHAPTER 7 - ASSISTED LIVING RESIDENCES PART 13 - RESIDENT RIGHTS - Investigation of Abuse and Neglect Allegations or Injuries of Unknown Origin 13.11 The assisted living residence shall investigate all allegations of abuse, neglect, or exploitation of residents in accordance with Part 5.3 and its written policy which shall include, but not be limited to, the following: (A) Reporting requirements to the appropriate agencies such as the adult protection services of the appropriate county Department of Social Services, and to the assisted living residence administrator; (B) A requirement that the assisted living residence notify the legal representative about the allegation within 24 hours of the assisted living residence becoming aware of the allegation; (C) The process for investigating such allegations; (D) How the assisted living residence will document the investigation process to evidence the required reporting and that a thorough investigation was conducted; (E) A requirement that the resident shall be protected from potential future abuse and neglect, and/or exploitation while the investigation is being conducted; (F) A requirement that if the alleged neglect or abuse is verified, the assisted living residence shall take appropriate corrective action; and (G) A requirement that a copy of the report with the investigation findings shall be retained by the facility and available for Department review.”
This is the rule that was cited, not the inspector’s specific finding.
“Med/Med Adm-Ordrs Cmpy w/Ordrs 6 CCR 1011-1 CHAPTER 7 - ASSISTED LIVING RESIDENCES PART 14 - MEDICATION AND MEDICATION ADMINISTRATION - Orders 14.21 The assisted living residence shall be responsible for complying with authorized practitioner orders associated with medication administration except for those medications which a resident self-administers.”
This is the rule that was cited, not the inspector’s specific finding.
“Med/Med Adm-Rcrd Kpng MAR 6 CCR 1011-1 CHAPTER 7 - ASSISTED LIVING RESIDENCES PART 14 - MEDICATION AND MEDICATION ADMINISTRATION - Record Keeping 14.29 All prescribed and PRN medications shall be listed and recorded on a medication administration record (MAR) which contains the name and date of birth of the resident, the resident's room location, any known allergies, and the name and telephone number of the resident's authorized practitioner. (A) The medication administration record shall reflect the name, strength, dosage, and mode of administration of each medication, the date the order was received, the date and time of administration, any special considerations related to administration, and the signature or initial of the person administering the medication. (B) As part of the medication administration record, the assisted living residence shall maintain a legible list of the names of the persons utilizing the record for medication administration, along with each of their signatures and, if used, their initials. (C) Each qualified medication administration person, nurse, or practitioner shall accurately document each medication administration or monitoring event at the time the event is completed for each resident. (D) Each qualified medication administration person, nurse, or authorized practitioner shall document accurate information in the medication administration record including any medication omissions, refusals, and resident reported responses to medications.”
This is the rule that was cited, not the inspector’s specific finding.
“HIR-Cntnt Incld 6 CCR 1011-1 CHAPTER 7 - ASSISTED LIVING RESIDENCES PART 18 - RESIDENT HEALTH INFORMATION RECORDS - Content 18.8 Resident records shall contain, but not be limited to, the following items: (A) Face Sheet; (B) Practitioner order; (C) Individualized resident care plan; (D) Progress notes which shall include information on resident status and wellbeing, as well as documentation regarding any out of the ordinary event or issue that affects a resident's physical, behavioral, cognitive and/or functional condition, along with the action taken by staff to address that resident's changing needs; (1) The assisted living residence shall require staff members to document, before the end of their shift, any out of the ordinary event or issue regarding a resident that they personally observed, or was reported to them. (E) Medication Administration Record; (F) Documentation of on-going services provided by external service providers including, but not limited to, caregivers, essential caregivers, aides, podiatrists, physical therapists, hospice and home care services, and other practitioners, assistants, and care providers; (G) Advance directives, if applicable, with extra copies; and (H) Final disposition of resident including, if applicable, date, time, and circumstances of a resident's death, along with the name of the person to whom the body is released.”
This is the rule that was cited, not the inspector’s specific finding.
“Rpt Req-At Risk/Mndtry Rprt 6 CCR 1011-1 CHAPTER 7 - ASSISTED LIVING RESIDENCES PART 5 - REPORTING REQUIREMENTS - At-Risk Persons Mandatory Reporting 5.1 Assisted living residence personnel engaged in the admission, care or treatment of at-risk persons shall report suspected physical or sexual abuse, exploitation and/or caretaker neglect to law enforcement within 24 hours of observation or discovery pursuant to Section 18-6.5-108, C.R.S.”
This is the rule that was cited, not the inspector’s specific finding.
“Prsnl-Stf/Vol Ornt/Trng Spcfc 6 CCR 1011-1 CHAPTER 7 - ASSISTED LIVING RESIDENCES PART 7 - PERSONNEL - Staff and Volunteer Orientation and Training 7.9 The assisted living residence shall ensure that each staff member and volunteer receives orientation and training, as follows: (C) The assisted living residence shall provide each staff member or volunteer with training relevant to their specific duties and responsibilities prior to that staff member or volunteer working independently. This training may be provided through formal instruction, self-study courses, or on-the-job training, and shall include, but is not limited to, the following topics: (1) Overview of state regulatory oversight applicable to the assisted living residence; (2) Person-centered care; (3) The role of and communication with external service providers; (4) Recognizing behavioral expression and management techniques, as appropriate for the population being served; (5) How to effectively communicate with residents that have hearing loss, limited English proficiency, dementia, or other conditions that impair communication, as appropriate for the population being served; (6) Training related to fall prevention and ways to monitor residents for signs of heightened fall potential such as deteriorating eyesight, unsteady gait, and increasing limitations that restrict mobility; (7) How to safely provide lift assistance, accompaniment, and transport of residents; (8) Maintenance of a clean, safe and healthy environment including appropriate cleaning techniques; (9) Food safety; and (10) Understanding the staff or volunteer's role in end of life care including hospice and palliative care.”
This is the rule that was cited, not the inspector’s specific finding.
“Prsnl-Prsnl Files Rq 6 CCR 1011-1 CHAPTER 7 - ASSISTED LIVING RESIDENCES PART 7 - PERSONNEL - Personnel Files 7.13 Each personnel file shall include, but not be limited to, written documentation regarding the following items: (A) A description of the employee or volunteer duties; (B) Date of hire or acceptance of volunteer service and date duties commenced; (C) Orientation and training, including first aid and CPR certification, if applicable; (D) Verification from the Department of Regulatory Agencies, or other state agency, of an active license or certification, if applicable; (E) Results of background checks and follow up, as applicable; and (F) Tuberculin test results, if applicable. (G) Documentation of initial dementia training and continuing education for direct-care staff members: (1) The residence shall maintain documentation of each employee's completion of initial dementia training and continuing education. Such records shall be available for inspection by representatives of the Department. (2) Completion shall be demonstrated by a certificate, attendance roster, or other documentation. (3) Documentation shall include the number of hours of training, the date on which it was received, and the name of the instructor and/or training entity. (4) Documentation of the satisfactory completion of an equivalent training as defined in sub-part 7.8(B)(2)(b) and as required in the criteria for an exception discussed in sub-part 7.8(B)(4), shall include the information required in this sub-part 7.12 (G)(2) and (3). (5) After the completion of training and upon request, such documentation shall be provided to the staff member for the purpose of employment at another covered facility. For the purpose of dementia training documentation, covered facilities shall include assisted living residences, nursing care facilities, and adult day care facilities as defined in Section 25.5-6-303(1), C.R.S.”
This is the rule that was cited, not the inspector’s specific finding.
“Stf Req-First Aid 1 Stf Onsite Crtfd 6 CCR 1011-1 CHAPTER 7 - ASSISTED LIVING RESIDENCES PART 8 - STAFFING REQUIREMENTS - First Aid, Obstructed Airway Technique and Cardiopulmonary Resuscitation Trained Staff 8.6 Each assisted living residence shall have at least one staff member onsite at all times who has current certification in first aid from a nationally recognized organization such as the American Red Cross, the American Heart Association, National Safety Council, or American Safety and Health Institute. The certification shall either be in Adult First Aid or include Adult First Aid.”
This is the rule that was cited, not the inspector’s specific finding.
“Res Rghts Rts/Rspn-Civ/Rel-Dig-Rspct 6 CCR 1011-1 CHAPTER 7 - ASSISTED LIVING RESIDENCES PART 13 - RESIDENT RIGHTS 13.1 The assisted living residence shall adopt, and place in a publically visible location, a statement regarding the rights and responsibilities of its residents. The assisted living residence and staff shall observe these rights in the care, treatment, and oversight of the residents. The statement of rights shall include, at a minimum, the following items: (B) The right to civil and religious liberties, including: (1) The right to be treated with dignity and respect;”
This is the rule that was cited, not the inspector’s specific finding.
2024-03-13Complaint InvestigationNo findings
Plain-language summary
This complaint investigation is in the Colorado Department of Public Health and Environment public file. No citation text was included for this visit.
2024-01-31Complaint InvestigationNo findings
Plain-language summary
This complaint investigation is in the Colorado Department of Public Health and Environment public file. No citation text was included for this visit.
6 older inspections from 2020 are not shown above.
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