Silverado Senior Living-tustin Hacienda.
Silverado Senior Living-tustin Hacienda is Ranked in the top 11% of California memory care with 1 CDSS citation on record; last inspected Feb 2026.
A medium home, reviewed on public record.
Compared to 26 California facilities with a similar number of beds.
RCFE memory care · 36-month window. Higher percentile = better performance on inspection record. Source: California Dept. of Social Services · Community Care Licensing.
among peers to rank.
Rankings based on 36-month CDSS inspection data. Severity and frequency: fewer citations = higher percentile. Repeat rate: lower repeat citation share = higher percentile.
FACILITY WATCH · FREE
Silverado Senior Living-tustin Hacienda has 1 citation on record. Know the moment anything changes.
New findings, complaint investigations, or status changes — emailed to you free.
Where are you in the process? (optional)
Citation history, plotted month by month.
1 deficiency on record. Each bar is a month with a citation.
Finding distribution
1 total · 36 monthsScope × Severity (CMS A–L)
The rules that apply to this facility.
State requirements with the exact regulation citation, plain-language explanation, and a question to ask on tour. Rules this facility has been cited for appear first.
Plain language
Because a facility markets dementia or Alzheimer's care, state law mandates higher training standards: 12 hours of initial dementia training (6 hours before a staff member works independently with residents, 6 more within the first 4 weeks), 8 hours of annual dementia in-service every year thereafter, and an administrator must include 8 hours of dementia-specific continuing education in every 2-year recertification cycle. Training must cover individualized care plans, behavioral expressions, appropriate supervision, and the facility's dementia care philosophy.
Ask on tour
“Can you show me each direct-care staffer's most recent dementia training certificate, and tell me when their next refresher is due?”
Questions to ask before you visit.
A short pre-tour checklist tailored to Silverado Senior Living-tustin Hacienda's record and state requirements.
Three complaints are on file with CDSS — were any substantiated, and what remediation did the facility take in response to substantiated findings?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
The February 18, 2026 inspection cited one deficiency — can you provide your corrective-action plan for the cited item, and show families any documentation of remediation steps taken?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
California Title 22 §87705 requires a written dementia-care program — can you provide the written program document and explain how it addresses the specific needs of residents with memory impairment?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
Every inspection visit, verbatim.
4 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.
2026-02-18Annual Compliance VisitType B · 1 finding
Plain-language summary
This was a routine annual inspection of the facility. The inspector found that staff training records were incomplete for five staff members, which is a violation; otherwise the facility's physical condition, medication management, emergency preparedness, resident rooms, and food storage met requirements.
“Based on observations the licensee did not comply with the cited above in 5 out of 5 staff did not have the required annual training. This poses a potential health and safety risk to persons in care. POC Due Date: 03/03/2026 Plan of Correction 1 2 3 4 Licensee to conduct required training and provide proof to LPA by POC due date.”
Read raw inspector notesClose inspector notes
On this day, Licensing Program Analyst (LPA) Andrea Mendivil made an unannounced visit to conduct an annual inspection. LPA was greeted and granted entry into the facility by staff and explained the reason for the visit. Director of Health Services Breanna Creekmore and Administrator Sheila Fike arrived shortly after. The facility is a single story building with an approved fire clearance of forty-two non-ambulatory residents of which eighteen may be on hospice. The facility currently has a census of thirty-four residents in care. During today’s visit, LPA toured the facility and inspected the physical plant, including but not limited to testing hot water temperature in five bathrooms, and testing auditory delayed egress devices. The hot water temperature measured between 106.8 and 118.7 degrees Fahrenheit. LPA Mendivil observed the facility to have two day perishables and seven day non-perishables, facility stores emergency food and water in dry storage. LPA observed medications in a locked med-cart located inside of locked wellness room. LPA Mendivil reviewed Electronic Medication Administration Record for three residents, and medications were given as prescribed. LPA observed two separate activity calendars posted in entryway and hallway leading to the dining room. LPA observed residents participating in activities and in their bedrooms. LPA observed six residents rooms and all had required items including bed, chair, dresser/closet and ample lighting. LPA Mendivil reviewed six resident files and five staff files. LPA observed Staff 1 - 5 did not have the required training. The facility conducted a fire drill on 01/28/2026 conducted with Fire Safety Services, INC. Based on the observations made the following is being cited. An exit interview was conducted and a copy of this report was provided.
2025-02-24Annual Compliance VisitNo findings
Plain-language summary
During a routine unannounced annual inspection, the facility was found to be in compliance with all requirements checked, including proper water temperatures, working emergency alert systems, secure medication storage, adequate food and water supplies, and complete resident and staff records. The inspector toured the building, reviewed medication administration records for two residents, inspected four resident rooms, and confirmed that recent fire drills and safety tests had been completed. No violations were cited.
Read raw inspector notesClose inspector notes
On this day, Licensing Program Analyst (LPA) Andrea Mendivil made an unannounced visit to conduct an annual inspection. LPA was greeted and granted entry into the facility by Director of Health Services Breanna Creekmore and explained the reason for the visit. Administrator (AD) Benjamin Velasquez arrived shortly after. The facility is a single story building with an approved fire clearance of forty-two non-ambulatory residents of which eighteen may be on hospice. The facility currently has a census of twenty-three residents in care. During today’s visit, LPA toured the facility and inspected the physical plant, including but not limited to testing hot water temperature in three bathrooms, and testing auditory delayed egress devices. The hot water temperature measured between 106.7 and 112.6 degrees Fahrenheit. LPA Mendivil observed the facility to have two day perishables and seven day non-perishables, facility stores emergency food and water in dry storage. LPA observed medications in a locked med-cart located inside of locked wellness room. LPA Mendivil reviewed Electronic Medication Administration Record for two residents, and medications were given as prescribed. LPA observed two separate activity calendars. LPA observed residents throughout the common areas and in their bedrooms. LPA observed four residents rooms and all had required items including bed, chair, dresser/closet and ample lighting.LPA Mendivil reviewed four resident files and four staff files and all files contained the required documentation. Facility had an annual testing of fire/carbon monoxide conducted on 03/29/2024. The facility conducted a fire drill on 01/16/2025. Based on the observations made during today’s visit no deficiencies cited on this date. An exit interview was conducted with AD Benjamin Velasquez and Director of Health Services Breanna Creekmore and a copy of this report was provided.
2024-08-23Other VisitNo findings
Plain-language summary
This was an annual required inspection on April 27, 2026, in which the facility was found to be in compliance with state regulations. The inspector tested smoke and carbon monoxide detectors, checked water temperatures, reviewed medications and resident records, and interviewed staff and residents—all of which met requirements. The facility corrected one minor issue (ordering the correct size regulatory poster) and no deficiencies were cited.
Read raw inspector notesClose inspector notes
Licensing Program Analyst (LPA) Rose Ruppert made an unannounced visit to the facility today to conduct an Annual Required Evaluation. LPA was greeted and granted entry by Staff #6 at 8:00 AM. During today’s visit, LPA met with Sheila Fike, Administrator (AD) and Benjamin Velasquez, Administrator-in-Training (AIT). The facility is a single story building with an approved fire clearance of forty-two non-ambulatory residents of which eighteen may be on hospice. The facility currently has a census of twenty-nine residents in care. During today’s visit, LPA toured the facility and inspected the physical plant, including but not limited to testing all smoke detectors, testing hot water temperature in five of five resident bathrooms, and testing auditory delayed egress devices on all exits . The hot water temperature measured between 110.6 and 117.8 degrees Fahrenheit and all smoke detectors and carbon monoxide detectors were operational . The fire extinguishers are charged and were serviced on March 25, 2024. The facility’s last fire drill was conducted on July 11, 2024 . The PUB 475 poster was observed to be the incorrect size. Facility immediately ordered the required 20" X 26" and provided proof of documentation. LPA inspected the facility food supply and observed t he facility retained a minimum of two days perishable and seven days non-perishable food on hand. LPA observed medication storage and reviewed the centrally stored medications. Per review medications are being given as prescribed. LPA reviewed five of five staff training and fingerprint records. LPA reviewed five of five resident records . LPA interviewed alert residents regarding their quality of care and spoke to staff present regarding care provided. LPA confirmed that administrator has a current administrator certificate which expires on July 17, 2025. (see LIC 809-C) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 (Continued from LIC 809) Based on the observations made during today’s visit, the facility appears to be in compliance with Title 22 Division 6 of the California Code of Regulations, no deficiencies cited on this date. An exit interview was conducted with Sheila Fike, AD and Benjamin Velasquez, AIT and a copy of the report, Technical Assistance (LIC 9102-TA) and files reviewed (LIC 858 & LIC 859) were given at the time of the visit.
2023-09-19Other VisitNo findings
Plain-language summary
An unannounced collateral visit was conducted at the facility. The inspector interviewed a resident and found no deficiencies or violations.
Read raw inspector notesClose inspector notes
On this day Licensing Program Analyst (LPA) Andrea Mendivil made an unannounced visit to conduct a collateral visit. LPA was greeted and granted entry into facility by Executive Director Erin Light and explained the reason for the visit. During the visit LPA Mendivil interviewed Resident 1. No deficiencies noted. An exit interview was conducted and a copy of this report and provided.
6 older inspections from 2022 are not shown above.
Get the complete record, translated into plain language — emailed to you.
Other facilities in Orange County.
Other memory care facilities in Orange County with similar care offerings.
Free · Tour Prep
Family reviews
No reviews yet — be the first to share your experience
Other memory care options nearby.
More options in neighboring cities
Licensed memory care in other cities within this county region — useful when your search radius crosses city limits.