Family Connect Memory Care Solvang.

At 9:00am on 10/09/2025, Licensing Program Analyst (LPA) Jeffries arrived unannounced to the facility to conduct the facility annual inspection. LPA met with facility House Manager, Virginia Rodrgiuez, announced who he is and the reason for the visit, Administrator and LPA conducted a physical tour of the facility. This facility has three bedrooms, two bathrooms, kitchen, a craft room, the back and side yard are fenced with seating and shade under a wooden pergola. LPA tested water temperature throughout the facility and found to be in regulation range of 105*-120*(f).The facility has smoke and carbon monoxide detectors tested and working properly during visit. LAP noted that the facility has working two fire extinguishers and both are primed and in the green as good. The lighting and lamps are sufficient for the use of the facility and for resident comfort. Toilet, hand washing and bathing facilities are operational and secure grab bars are present. The showers have non-skid tape on floor. The pathways are clear of any obstructions. Facility is well lit inside and outside for safety. Disinfectants, cleaning solutions and poisons are inaccessible to residents in locked in cabinets. The facility has sufficient space inside and outside for activities and visiting. The facility has a telephone and internet service for residents’ use. LPA noted that there are at least 2 days of perishable foods and at least 7 days of nonperishable foods on hand for all residents and staff. LPA noted that the medications are stored and locked in a cabinet off the kitchen. LPA also conducted a staff and resident cursory file review. LPA reviewed the facilities plan of operation that addressed dementia training and behavioral expression. LPA reviewed both the emergency disaster plan and infection control plan and liability insurance. LPA conducted a full review of the care tools modules. At this time there are no violations or citations as a result of the facility annual inspection. Exit interview, report read, and report provided.

Licensing Program Analyst (LPA) Rankin arrived at the facility unannounced to conduct a required annual visit at 1:30 p.m. When LPA arrived, there were two staff and five residents present. LPA was greeted by Staff and informed them of the reason for the visit. LPA met with Licensee Lauren Mahakian. LPA toured the physical plant areas inside and outside to ensure there are no health and safety hazards and facility is in compliance with Title 22 Regulations. KITCHEN: Knives are stored in a locked drawer in the kitchen. Kitchen appliances were in operable condition. The facility has a sufficient supply of food, including emergency food supplies. Common areas: Living and dining room furniture were observed to be in good condition. The facility has Smoke detector(s) and carbon monoxide detector which are hard wired throughout the facility. There is a fireplace in the dining room, which is screened and inaccessible. LPA observed required postings throughout the common space. The fire extinguisher was charged and serviced 10/28/2024. The backyard has a covered outdoor area equipped with furniture for client use. Facility has open areas for visitors. No bodies of water noted. Restrooms: The resident restrooms were clean and sanitary and in operating condition with non-skid stickers. The bathrooms were stocked with soap and paper towels. Bedrooms: There are three (3) resident rooms, which were furnished as required. There is sufficient light for residents’ comfort. Records: LPA reviewed resident and staff records. LPA reviewed five (5) resident files for, but not limited to, the following: signed admission agreements, current medical assessments with TB results, and current needs and services plan. All files were complete. Continued on 809-C 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 LPA reviewed five (5) staff files for, but not limited to, the following: personnel records, health screening, criminal record statements, and current first aid certification. Files had all required documentation. All 1 st Aid certifications are up to date and annual training is done by hire date for each caregiver and is being updated based on that date. Initial training was filed for caregivers. MEDICATIONS: A sampling of medication was reviewed. The medications are centrally stored and locked in a cabinet in the kitchen. Medications are labeled and doctor orders are found in the residents files. PLANNED ACTIVITIES: LPA noted all residents, with the exception of one on hospice were out of their rooms and engaged in activities throughout the time of the visit. Residents participated in exercise on prior visit, and engaged in games and crafting during this visit. INFECTION CONTROL: The facility has an adequate supply of Personal Protection Equipment (PPE) and the facility is able to obtain additional supplies as needed. The facility’s cleaning protocol is sufficient. Exit interview conducted. A copy of the report was provided.

Licensing Program Analysts (LPA's) Olson and Miller arrived at the facility unannounced to conduct a required annual visit at 11:35 a.m. When LPA arrived, there were two staff and six residents present. LPA was greeted by Staff and informed them of the reason for the visit. LPA's toured the physical plant areas inside and outside to ensure there are no health and safety hazards and facility is in compliance with Title 22 Regulations. KITCHEN: Knives are stored in a locked drawer in the kitchen. Kitchen appliances were in operable condition. The facility did not have a sufficient supply of perishable food. Common areas: Living and dining room furniture were observed to be in good condition. At 4:30 p.m., smoke detector(s) and carbon monoxide detector were tested and operational at the time of the visit. There is a fireplace in the dining room, which is screened and inaccessible. LPA observed required postings throughout the common space. The fire extinguisher was charged and serviced 10/23/2023. The backyard has a covered outdoor area equipped with furniture for client use. No bodies of water noted. The washer and dryer are in the laundry room. The laundry room is unlocked, the laundry soap is locked. Restrooms: The two resident restrooms were clean and sanitary and in operating condition with non-skid stickers. The bathrooms were sufficiently stocked with soap and paper towels. Bedrooms: There are three (3) resident rooms, which were furnished. A linen closet was located outside of the rooms, which stocked extra linens and towels. Records: LPA reviewed resident and staff records around 11:45 a.m. LPA reviewed five (5) resident files for, but not limited to, the following: signed admission agreements, current medical assessments with TB results, and current needs and services plan. All files were complete, 2 residents were missing Emergency consent forms. Continued on 809-C 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 LPA reviewed five (5) staff files for, but not limited to, the following: personnel records, health screening, criminal record statements, and current first aid certification. Files were not complete, staff stated they are working on printing them. MEDICATIONS: Medications review began at 4:00 p.m. The medications are centrally stored and locked in a cabinet in the kitchen. Medications are labeled and checked for expiration dates. LPA advised the Staff to ensure that all the necessary information is properly documented on the CSMAR. INFECTION CONTROL: The facility has an adequate supply of Personal Protection Equipment (PPE) and the facility is able to obtain additional supplies as needed. The facility’s cleaning protocol is sufficient. The facility’s policies and procedures as it pertains to infection control are adequate. During today’s visit, the LPA obtained copies of the following: staff roster and current liability insurance. Exit interview conducted. A copy of the report was provided.