Sue's Place, LLC.

“Based on documentation review, record review, and interview, the manager failed to ensure compliance with A.R.S. § 36-411, for five of five personnel sampled. The deficient practice posed a risk if the employee was a danger to a vulnerable population. Findings include: 1. A.R.S. § 36-411(C) states: " C. Each residential care institution, nursing care institution and home health agency shall make documented, good-faith efforts to: 1. Contact previous employers to obtain information or recommendations that may be relevant to a person's fitness to work in a residential care institution, nursing care institution or home health agency. 2. Verify the current status of a person's fingerprint clearance card. 3. Beginning January 1, 2025, verify that a potential employee is not on the adult protective services registry pursuant to section 46-459. If a potential employee is found to be on the adult protective services registry, the residential care institution, nursing care institution or home health agency may not hire the potential employee." 2. A review of personnel records revealed there was no documentation of verification that E1, E2, E3, E4, and E5 were not on the adult protective services (APS) registry. Based on the date of hire of E1, E2, E3, E4, and E5, a verification should have been completed. 3. In an interview, E1 reported being unaware that a verification was required and acknowledged E1 failed to ensure compliance with A.R.S. § 36-411.”

“Based on documentation review, record review, and interview, the manager failed to ensure a caregiver provided documentation of completion of a caregiver training program approved by the Department or the Board of Examiners for Nursing Care Institution Administrators and Assisted Living Facility Managers (NCIA Board), for one of three caregivers sampled. Findings include: 1. A review of E4's personnel record contained a caregiver training certificate issued by True Joy Healthcare Training Center LLC with program license number ALTP 115 issued November 19, 2016.   2. A review of Department documentation revealed ALTP 115 belonged to the Cactus Wren Training program, valid from August 11, 2006, through August 2, 2013. 3. A review of the facility's documentation contained a document titled "Manager's Designee Letter" dated October 1, 2025, which reflected that E4 was designated as being in charge while E1 was away from the facility.   4. In an interview, E1 reported being unaware that E1's caregiver certification was not valid.”