Bon Homie Saratoga
RCFE
A Residential Care Facility for the Elderly (RCFE) is a non-medical residential care home licensed by California CDSS under Health & Safety Code §1560. Residents receive assistance with daily living activities such as bathing, dressing, meals, and medication management in a home-like setting. RCFEs are not hospitals or skilled nursing facilities — they do not provide round-the-clock medical care.
12620 Quito Road · Saratoga, 95070
Quick facts
Quality snapshot
Updated April 25, 2026Compared to 214 California RCFE facilities of similar size, over the last 36 months.
Source: California Department of Social Services, Community Care Licensing Division. View raw inspection records →
Quality grade· click to show how this was calculated
Severity43thWeighted citations per bed
Repeats100thRepeat deficiencies as share of total
Frequency39thDeficiencies per inspection
Tick mark at 50% = peer median · higher percentile = better facility
Quality grade· click to show how this was calculated
Weighted citations per bed
Repeat deficiencies as share of total
Deficiencies per inspection
Tick mark at 50% = peer median · higher percentile = better facility
Bon Homie Saratoga scores B−. Better than 61% of comparable California RESIDENTIAL CARE ELDERLY facilities. Severity: 43th percentile. Repeats: top 0%. Frequency: 39th percentile.
Each metric is converted to a 0–100 percentile within the peer set (higher = better). The composite grade averages all four. Peer set: CA / rcfe_general / small beds (214 facilities).
Citation severity over time
↓ improvingWeighted severity score per month · 24 months
Weighted score (24mo)
19
Last citation
May 24
Finding distribution
4 total · 36 monthsScope × Severity (CMS A–L)
The rules that apply to this facility
California Title 22 requirements for this facility, with the specific regulation and a suggested question for each.
What training are all staff required to complete?22 CCR §87411
All direct-care staff must complete:
- 10 hours initial training within the first four weeks of employment.
- 4 hours annual in-service every year thereafter.
- Administrator certificate from a CDSS-approved program — 80 hours for first-time, 40 hours renewal every 2 years.
Ask on tour: Ask when the last staff training was completed and how it's tracked.
How many staff must be on duty overnight?22 CCR §87415
Based on 6 licensed beds:
One qualified staff member must be on call and physically on premises at all times overnight.
Violation pattern to watch for:A facility that documents a staff member as "on call" but with that person physically off-site — when the law requires on-premises presence — is in violation of this section.
Ask on tour: Ask the facility to walk you through their overnight staffing plan and confirm whether on-call staff are on premises or off-site.
What health conditions can this facility legally accept or refuse?22 CCR §87612–87615
Restricted — allowed with physician order + care plan
- Supplemental oxygen
- Insulin and injectable medications
- Indwelling or intermittent catheters
- Colostomy / ileostomy
- Stage 1 and Stage 2 pressure injuries
- Wound care (non-complex)
- Incontinence
- Contractures
Prohibited — facility must refuse or discharge
- Stage 3 or Stage 4 pressure injuries
- Feeding tubes (PEG, NG, or J-tube)
- Tracheostomies
- Active MRSA or communicable infections requiring isolation
- 24-hour skilled nursing needs
- Total ADL dependence with inability to communicate needs
A hospice waiver (HSC §1569.73) can allow continued care for residents on hospice who would otherwise fall into a prohibited category.
Ask on tour: Ask whether your loved one's specific care needs are restricted or prohibited, and what the facility's process is if needs change after admission.
What must this facility report to the state — and how fast?22 CCR §87211 / WIC §15630
- ImmediateElopement, fire, epidemic outbreak, or poisoningImmediately
- 2 hoursAbuse with serious bodily injury2-hour phone report + 2-hour written report — to the California Department of Social Services (CDSS), Adult Protective Services, and law enforcement
- 24 hrsAbuse without serious bodily injuryWithin 24 hours
- Next dayDeath of a residentPhone by next working day; written within 7 days
- Next dayInjury requiring medical treatment beyond first aidPhone by next working day; written within 7 days
- WrittenBankruptcy, foreclosure, eviction, or utility shutoff noticeWritten notice to CDSS and residents — $100/day penalty (max $2,000) for failure
Your enforcement lever:Incidents that aren't reported on time are themselves a separate violation. If you believe a reportable event wasn't filed, you can submit a complaint directly to the California Department of Social Services (CDSS).
How does CDSS enforce these rules?22 CCR §87755–87777 / HSC §1569.58
- 1Notice of DeficiencyWritten citation with a correction deadline. Facility must submit a Plan of Correction.
- 2Civil PenaltyStarts at $50/day for non-serious; $150/day for serious deficiencies — immediately, with no grace period. Repeats escalate to $150 first day + $50/day, then $1,000 first day + $100/day.
- 3Suspension of AdmissionsFacility cannot accept new residents until violations are corrected.
- 4Temporary Suspension or RevocationEmergency suspension for imminent danger; full revocation after administrative hearing.
- 5Exclusion OrderAdministrator and operator can be barred from all CDSS-licensed facilities — not just this one.
See how these rules have been applied to this specific facility:
View state inspection record and citationsState records
California Dept. of Social Services · Community Care Licensing- License number
- 435294235
- License type
- RESIDENTIAL CARE ELDERLY
- License status
- LICENSED
- License expires
- Not yet indexed
- Licensed beds
- 6
- Operator
- Beltran, Serapia & Romualdez, Jona D.
Inspections & citations
3
reports on file
4
total deficiencies
1
Type A (actual harm)
InspectionApril 24, 2025No deficiencies
Plain-language summary
During a routine annual inspection, the facility was found to be in compliance with state regulations. Inspectors verified that food supplies, bathrooms, bedrooms, smoke detectors, and carbon monoxide detectors were all functional and properly maintained, and that resident and staff records were complete. No violations were cited.
View full inspector notes
Licensing Program Analyst (LPA) David Marrufo conducted an unannounced Required 1 Year Visit and met with Grace Locsin, Administrator. During visit, LPA toured the facility inside and out. LPA toured the kitchen area and observed there to be a perishable food supply of at least two days and a non-perishable food supply of at least seven days. LPA observed there to be locked cabinets and drawers for sharp objects and cleaning supplies. LPA observed the first aid kit and found it to be complete. LPA toured three out of three resident bathrooms. Each bathroom had working lights and available soap and paper towels. The water temperatures in the bathroom sinks ranged from 117 F to 119 F. LPA toured six out of six resident bedrooms. Each bedroom had working lights and available bedding and clothing storage areas. LPA tested the smoke detectors in each bedroom and in the hallways and observed them all to function properly when tested. LPA tested the facility carbon monoxide detector and it functioned properly when tested. LPA toured the outside area and found the exits to be clear of obstructions. LPA reviewed the resident records for six out of six residents, including the Centrally Stored Medication and Destruction Records, and found them to be complete. LPA reviewed five staff records and found them to be complete. No deficiencies were cited at this time as per California Code of Regulations Title 22. This report was reviewed with Administrator Grace Locsin and a copy of this report was provided.
InspectionMay 9, 2024Type A4 deficiencies
Inspector: Manuel Monter
Plain-language summary
This was a routine annual inspection on an unannounced visit. The inspector found that cleaning supplies were left unsecured in a bathroom, wooden planks blocked emergency exits in three bedrooms, fire drill documentation for most of 2023 was discarded and cannot be located, staff training records were discarded and cannot be found, and required medication log forms had blank sections that were never filled out. The facility's medication storage, knife storage, cleaning supplies storage, temperature controls, smoke detectors, and food supplies were all found to be in compliance.
View full inspector notes
Licensing Program Analyst (LPA) Manuel Monter conducted an unannounced annual inspection visit, and met with Administrator (ADM) Frances Locsin. During the visit, LPA observed 6 residents and 2 staff. LPA toured the facility inside out with ADM which included the Living room, kitchen, dining room, 3 restrooms and 6 residents bedrooms. The staff area of the facility was also inspected. The front yard and backyard were inspected. While touring bathroom #1, LPA observed a container of AJAX inside the shower. ADM stated she was cleaning when LPA arrived at the facility. ADM secured the AJAX in the locked cleaning product storage area during LPA's visit. While touring bedrooms #1, #5 and #6, LPA observed sliding screen doors, with wooden planks on the bottom path, preventing the sliding screen door from opening. (Photographs were taken.) ADM stated it was for double safety. ADM acknowledged that for emergencies the wooden planks would be in the way. Two-day perishable food supplies and seven day nonperishable food supplies were observed. LPA observed the medication storage area, knives storage area, and cleaning product storage area as locked and inaccessible to residents in care. Room temperature was at 72 degrees F, and hot water temperature was measured at 109 degrees F in resident bathrooms. Fire extinguisher was serviced in June 19, 2023. The facility was equipped with smoke and carbon monoxide detectors. Smoke detectors was tested by ADM, and were functional. LPA observed facility first aid kit. LPA requested to review the facility fire/earthquake drill log. The facility's last drill was on January 6, 2024. LPA asked ADM to review the drills conducted in the first, second and third quarter of 2023. ADM stated she did do the drills but she threw away the documentation. ADM stated she can not find the drills documentation for the first, second and third quarter of 2023. Page 1 Out of 2. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 LPA reviewed facility records for 3 staff and 3 residents. LPA requested to review Staff S3's training records for 2023. ADM stated she just removed the records and may have thrown them away. ADM stated she could not find them. LPA reviewed 3 resident medications and centrally stored medication records. LPA observed resident R1-R6's Centrally Stored Medication Log (LIC622) had sections that were not filled out. The sections that were not filled out include the following; Expiration date, Date filled, Date started, Prescription number and number of refills. ADM stated she didn't have ink in her printer. ADM stated she just printed it three days ago. ADM acknowledged she should have filled out the forms before hand. LPA conducted interviews with 1 staff and 2 residents. Deficiencies are being cited during today's visit. This report was reviewed with Administrator Frances Locsin and a copy of the signed report was provided. Appeal Rights were provided. Due to printer error, LPA emailed a copy of the report to ADM. Page 2 Out of 2. END OF REPORT.
Regulation
(6) All outdoor and indoor passageways and stairways shall be kept free of obstruction.
Inspector finding
Based on observation and interview, the licensee did not comply with the section cited above. LPA observed bedrooms #1, #5 and #6 's sliding screen doors, with wooden planks on the bottom path, preventing the sliding screen door from opening. ADM stated it was for double safety. ADM acknowledged that for emergencies the wooden planks would be in the way. This poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 05/10/2024 Plan of Correction 1 2 3 4 AD…
Regulation
(f) All personnel records shall be available to the licensing agency to inspect, audit, and copy upon demand during normal business hours. Records may be removed if necessary for copying. Removal of records shall be subject to the following requirements:
Inspector finding
Based on interview and record review, the licensee did not comply with the section cited above. LPA requested to review staff S3's training records for 2023. ADM stated she just removed the records and may have thrown them away. ADM stated she could not find them. This poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 05/16/2024 Plan of Correction 1 2 3 4 ADM stated she will send a written plan of action on how she will ensure staff records, inclu…
Regulation
(c) A facility shall conduct a drill at least quarterly for each shift. The type of emergency covered in a drill shall vary from quarter to quarter, taking into account different emergency scenarios. An actual evacuation of residents is not required during a drill. While a facility may provide an opportunity for residents to participate in a drill,…
Inspector finding
Based on record review and interview, the licensee did not comply with the section cited above. LPA requested to review facility fire/earthquake drill log. The facility's last drill was on January 6, 2024. LPA asked ADM to review the drills conducted in the first, second and third quarter of 2023. ADM stated she could not find the documentation for the first, second and third quarter of 2023. This poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: …
Regulation
87465 Incidental Medical and Dental Care (h)(6) The licensee shall be responsible for assuring that a record of centrally stored prescription medications for each resident is maintained for at least one year and includes...(D) The date filled...(E) The prescription number and the name of the issuing pharmacy.
Inspector finding
Based on record review and interview, the licensee did not comply with the section cited above. LPA observed resident R1-R6's Centrally Stored Medication Log (LIC622) had sections that were not filled out which included; Expiration date, Date filled, Date started, Prescription number and number of refills. ADM acknowledged she should have filled out the forms before hand. This poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 05/16/2024 Plan of C…
InspectionJune 22, 2023No deficiencies
Inspector: Ryker Heberle
Plain-language summary
This was a routine annual inspection of the facility, which included a full tour of all areas, a review of resident and staff files, and interviews with residents. The inspector found the facility clean and well-maintained, with adequate food and supplies on hand, working safety equipment, up-to-date medication records, and all residents reporting they receive meals and medications on time. No deficiencies were found.
View full inspector notes
Licensing Program Analyst Ryker Heberle (LPA) conducted an unannounced annual inspection. LPA met with facility administrator Frances Grace Locsin (Admin). LPA toured the facility, including living room, kitchen, dining room, 5 resident bedrooms, 1 staff bedroom, 2 bathrooms, garage, laundry room and back yard. Admin confirmed that all staff and residents have been vaccinated. Facility Infection Control plan has already been submitted. No prohibited items noted in resident rooms. All emergency exits noted to be clear of obstruction. All rooms in facility noted to be clean and well maintained. Hand sanitizers, soap, and paper supplies were observed to be available. At least 2 days' supply of perishable food and at least 1 week's supply of non-perishable food was observed on the premises. Smoke/carbon monoxide detectors were observed to be operational. Water temperature observed to be 119.5 *F. Fire extinguisher observed to have been inspected on June 2023. LPA inspected resident and staff files and medication cabinet. No missing medications or files were observed for residents or staff. Medication administration records were up to date and medication lists observed to contain all necessary corresponding information as observed on medication labels. Facility file observed to have all necessary information and documents. All residents interviewed stated that they have no issues with the facility and that they receive all their meals and medications on time. No deficiencies cited during today's visit. This report was reviewed with facility Administrator Frances Grace Locsin and a copy of the signed report was provided.
Federal summary
CMS Care CompareNot a CMS-certified facility
California RCFEs (residential care facilities for the elderly) are licensed by the state, not by CMS. CMS data only applies to skilled nursing facilities or to CCRCs that operate a licensed SNF wing.
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