Roberta Care Home
RCFE
A Residential Care Facility for the Elderly (RCFE) is a non-medical residential care home licensed by California CDSS under Health & Safety Code §1560. Residents receive assistance with daily living activities such as bathing, dressing, meals, and medication management in a home-like setting. RCFEs are not hospitals or skilled nursing facilities — they do not provide round-the-clock medical care.
1647 Roberta Drive · San Mateo, 94403
Quick facts
Quality snapshot
Updated April 25, 2026Compared to 214 California RCFE facilities of similar size, over the last 36 months.
Source: California Department of Social Services, Community Care Licensing Division. View raw inspection records →
Quality grade· click to show how this was calculated
Severity100thWeighted citations per bed
Repeats100thRepeat deficiencies as share of total
Frequency100thDeficiencies per inspection
Tick mark at 50% = peer median · higher percentile = better facility
Quality grade· click to show how this was calculated
Weighted citations per bed
Repeat deficiencies as share of total
Deficiencies per inspection
Tick mark at 50% = peer median · higher percentile = better facility
Roberta Care Home scores A. Better than 100% of comparable California RESIDENTIAL CARE ELDERLY facilities. Severity: top 0%. Repeats: top 0%. Frequency: top 0%.
Each metric is converted to a 0–100 percentile within the peer set (higher = better). The composite grade averages all four. Peer set: CA / rcfe_general / small beds (214 facilities).
Citation severity over time
stableWeighted severity score per month · 24 months
Weighted score (24mo)
0
Finding distribution
none · 36 monthsScope × Severity (CMS A–L)
The rules that apply to this facility
California Title 22 requirements for this facility, with the specific regulation and a suggested question for each.
What training are all staff required to complete?22 CCR §87411
All direct-care staff must complete:
- 10 hours initial training within the first four weeks of employment.
- 4 hours annual in-service every year thereafter.
- Administrator certificate from a CDSS-approved program — 80 hours for first-time, 40 hours renewal every 2 years.
Ask on tour: Ask when the last staff training was completed and how it's tracked.
How many staff must be on duty overnight?22 CCR §87415
Based on 4 licensed beds:
One qualified staff member must be on call and physically on premises at all times overnight.
Violation pattern to watch for:A facility that documents a staff member as "on call" but with that person physically off-site — when the law requires on-premises presence — is in violation of this section.
Ask on tour: Ask the facility to walk you through their overnight staffing plan and confirm whether on-call staff are on premises or off-site.
What health conditions can this facility legally accept or refuse?22 CCR §87612–87615
Restricted — allowed with physician order + care plan
- Supplemental oxygen
- Insulin and injectable medications
- Indwelling or intermittent catheters
- Colostomy / ileostomy
- Stage 1 and Stage 2 pressure injuries
- Wound care (non-complex)
- Incontinence
- Contractures
Prohibited — facility must refuse or discharge
- Stage 3 or Stage 4 pressure injuries
- Feeding tubes (PEG, NG, or J-tube)
- Tracheostomies
- Active MRSA or communicable infections requiring isolation
- 24-hour skilled nursing needs
- Total ADL dependence with inability to communicate needs
A hospice waiver (HSC §1569.73) can allow continued care for residents on hospice who would otherwise fall into a prohibited category.
Ask on tour: Ask whether your loved one's specific care needs are restricted or prohibited, and what the facility's process is if needs change after admission.
What must this facility report to the state — and how fast?22 CCR §87211 / WIC §15630
- ImmediateElopement, fire, epidemic outbreak, or poisoningImmediately
- 2 hoursAbuse with serious bodily injury2-hour phone report + 2-hour written report — to the California Department of Social Services (CDSS), Adult Protective Services, and law enforcement
- 24 hrsAbuse without serious bodily injuryWithin 24 hours
- Next dayDeath of a residentPhone by next working day; written within 7 days
- Next dayInjury requiring medical treatment beyond first aidPhone by next working day; written within 7 days
- WrittenBankruptcy, foreclosure, eviction, or utility shutoff noticeWritten notice to CDSS and residents — $100/day penalty (max $2,000) for failure
Your enforcement lever:Incidents that aren't reported on time are themselves a separate violation. If you believe a reportable event wasn't filed, you can submit a complaint directly to the California Department of Social Services (CDSS).
How does CDSS enforce these rules?22 CCR §87755–87777 / HSC §1569.58
- 1Notice of DeficiencyWritten citation with a correction deadline. Facility must submit a Plan of Correction.
- 2Civil PenaltyStarts at $50/day for non-serious; $150/day for serious deficiencies — immediately, with no grace period. Repeats escalate to $150 first day + $50/day, then $1,000 first day + $100/day.
- 3Suspension of AdmissionsFacility cannot accept new residents until violations are corrected.
- 4Temporary Suspension or RevocationEmergency suspension for imminent danger; full revocation after administrative hearing.
- 5Exclusion OrderAdministrator and operator can be barred from all CDSS-licensed facilities — not just this one.
See how these rules have been applied to this specific facility:
View state inspection record and citationsState records
California Dept. of Social Services · Community Care Licensing- License number
- 415600999
- License type
- RESIDENTIAL CARE ELDERLY
- License status
- LICENSED
- License expires
- Not yet indexed
- Licensed beds
- 4
- Operator
- Norcal Care Homes, Inc.
Inspections & citations
4
reports on file
0
total deficiencies
InspectionNovember 6, 2025No deficiencies
Plain-language summary
A routine annual inspection was conducted on November 6, 2025, and found no violations. The facility met all requirements for fire safety equipment, emergency food and water supplies, secure storage of medications and hazardous materials, clean living spaces, and proper record-keeping for resident medications and finances.
View full inspector notes
On 11/06/2025, Licensing program Analyst (LPA) Jaime Vado conducted an unannounced required - 1 year inspection. LPA met with Administrator Johnny Macabasco and explained the purpose of today’s visit. Currently there is one client present in the facility and 2 staff. This is a single level facility with 4 bedrooms for clients. Facility is equipped with fire sprinklers through out the facility and in client rooms. The facility is licensed for age 60 and over and approved for 4 non-ambulatory clients. LPA Vado toured the facility both inside and outside. All outdoor and indoor passageway are free and clear of obstructions for emergency exit routes in case of fire or emergency. Facility's ambient temperature is comfortable for residents and LPA. No pools or bodies of water were observed during today's visit on the premises. LPA observed fresh food supplies and emergency one week of nonperishable and two (2) days of perishable foods as in place. Knives are locked in the kitchen drawer across from the sink. Toxic chemicals are stored in locked cabinets located in the garage. An outdoor shed is observed to house additional cleaning supplies and chemicals including additional PPE and incontinence supplies. Medications are locked in a medication cart located in a central hallway connecting to all client rooms. Each client room observed contained the required furniture as outlined in regulations . Facility has functioning smoke detectors within the facility as well as carbon monoxide detectors. LPA observed carbon monoxide detector in the central hallway where all client rooms are located. Continued on next page... 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Page 2 The facility is equipped with two full bathrooms which are in good working order. Water temperature is tested at 110F. Facility tests water daily twice a day and keeps a log posted on the refrigerator in the kitchen. Fire extinguishers are observed through out the facility. One is observed in the garage and the kitchen area of the facility. Both observed as charged and ready for use per the dial reading on the extinguishers and an inspection date of 04/12/2025. LPA observed all resident rooms as clean, free of odors, and contained all the required furniture per regulatory recommendations. Resident bathrooms are observed as clean and in good worker order. Shower floors are equipped with non-skid mats or flooring. Garage area is observed as in good repair housing additional supplies and laundry area. Both washer and dryer are observed as in good working order. LPA inspected the medications and the P&I monies of all 4 clients in care at the facility. Based on review of all resident files, medications, and P&I monies all items are current and logged accurately. Disaster fire drill last conducted on 09/07/2025 per log reviewed. Facility administrator certificate is observed as current expiring 12/27/2026. There are no citations issued during today's visit. Report is reviewed with the Administrator and a copy is provided on this day.
InspectionNovember 12, 2024No deficiencies
Inspector: Jaime Vado
Plain-language summary
On November 12, 2024, a state licensing inspector conducted a routine annual inspection of this facility and found no violations. The facility met requirements for safety equipment (fire sprinklers, smoke and carbon monoxide detectors, fire extinguishers), emergency food supplies, secure medication storage, clean living spaces, and proper documentation of resident medications and finances. The inspector requested the facility submit updated administrative certificates and several other routine documents by mid-November.
View full inspector notes
On 11/12/2024, Licensing program Analyst (LPA) Jaime Vado conducted an unannounced required - 1 year inspection. LPA met with Administrator Johnny Macabasco and explained the purpose of today’s visit. Currently there is one client present in the facility and 4 staff. This is a single level facility with 4 bedrooms for clients. Facility is equipped with fire sprinklers through out the facility and in client rooms. The facility is licensed for age 60 and over and approved for 4 non-ambulatory clients. LPA Vado toured the facility both inside and outside. All outdoor and indoor passageway are free and clear of obstructions for emergency exit routes in case of fire or emergency. Facility's ambient temperature is comfortable for residents and LPA. No pools or bodies of water were observed during today's visit on the premises. LPA observed fresh food supplies and emergency one week of nonperishable and two (2) days of perishable foods as in place. Knives are locked in the kitchen drawer across from the sink. Toxic chemicals are stored in locked cabinets located in the garage. An outdoor shed is observed to house additional cleaning supplies and chemicals including additional PPE and incontinence supplies. Medications are locked in a medication cart located in a central hallway connecting to all client rooms. Each client room observed contained the required furniture as outlined in regulations . Facility has functioning smoke detectors within the facility as well as carbon monoxide detectors. LPA observed carbon monoxide detector in the central hallway where all client rooms are located. The facility is equipped with two full bathrooms which are in good working order. Water temperature is tested at 112F. Facility tests water daily twice a day and keeps a log posted on the refrigerator in the kitchen. Fire extinguishers are observed through out the facility. One is observed in the garage and the kitchen area of the facility. Both observed as charged and ready for use per the dial reading on the extinguishers and an inspection date of 05/13/2024. Continued on next page... 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Page 2 LPA observed all resident rooms as clean, free of odors, and contained all the required furniture per regulatory recommendations. Resident bathrooms are observed as clean and in good worker order. Shower floors are equipped with non-skid mats or flooring. Garage area is observed as in good repair housing additional supplies and laundry area. Both washer and dryer are observed as in good working order. LPA inspected the medications and the P&I monies of all 4 clients in care at the facility. Based on review of all resident files, medications, and P&I monies all items are current and logged accurately. Disaster fire drill last conducted on 09/06/2024 per log reviewed. Facility administrator certificate is observed as current expiring 12/24/2024. The following updated forms are requested to be submitted to CCLD by 11/19/2024 : • Copy of updated administrator certificates as there are more than one administrator • Copy of facility's liability insurance • LIC308 Designation of responsible staff person • LIC400 Affidavit Regarding Client/Resident Cash Resources • LIC610E Emergency Disaster Plan • LIC500 Staff Schedule • Copy of control of property or copy of lease • Copy of updated surety bond There are no citations issued during today's visit. Report is reviewed with the Administrator and a copy is provided on this day.
Other visitJanuary 26, 2024No deficiencies
Inspector: Audrey Jeung
Plain-language summary
This was a routine inspection of a four-bedroom facility that serves people with developmental disabilities. The inspector found the home to be clean and safe, with proper storage of medications and hazardous materials, functioning bathrooms equipped with safety features, adequate food supplies, and current emergency plans and staff clearances. Three technical violations were noted in a separate report.
View full inspector notes
LPA Audrey Jeung toured facility and grounds, consisting of 4 client bedrooms and 2 full bathrooms. This facility serves developmentally disabled persons. Clothes washer and dryer are located in attached 2 car garage. There is a detached storage shed in back yard where diapers, PPE and supplies are stored. No accessible bodies of water or fire safety hazards observed. Food supplies are adequate. Medications, toxins and sharps are stored appropriately and inaccessible to clients, a comfortable temperature is maintained, and lighting is sufficient for comfort and safety. Toilet and bathing facilities are equipped with grab bars and nonskid flooring material. Liquid soap is available at all sinks. First-aid kit is inspected and complete. An updated Disaster and Mass Casualty Plan is posted. Criminal record clearances or exemptions for facility staff or other individuals who have client contact have been reviewed, including current first aid training and health screenings. Fatollah Ghlichloo is a certified RCFE administrator (x 6/24) that oversees facility operations. The following information/forms are provided to LPA today: - Proof of current surety bond - Proof of current liability insurance No deficiencies of the RCFE California Code of Regulations, Title 22, Division 6, Chapter 8 are observed. See Technical Violations issued--3 pages.
InspectionJuly 20, 2022No deficiencies
Inspector: Jaime Vado
Plain-language summary
A state licensing official visited the facility to deliver an exclusion letter regarding a staff member who had not worked there for approximately two to three years and was not permitted to enter the facility. The official inspected the facility's restrooms and met with facility management to explain the letter; no violations were found. No citations were issued.
View full inspector notes
On this day Licensing Program Analyst (LPA) Jaime Vado conducted an unannounced case management investigation visit to deliver the exclusion letter regarding a staff person (S1). LPA met with caregiver Joseph and explained purpose of today's visit. LPA met with Joseph in private and explained purpose of the letter being delivered today. He confirmed that S1 has not worked in the facility for approximately two to three years. Joseph has worked in this facility for about 1.5 years and S1 has not worked in this facility since he's been employed here. He informed LPA that S1 did visit the outside of the facility around July 4, 2022 to deliver meat to the facility but did not enter the facility. LPA made observations of the facility's two restrooms with Joseph. There were no suspicious observations made. Report is reviewed with Joseph. Letter is hand delivered to Joseph on this day. No citations issued.
Federal summary
CMS Care CompareNot a CMS-certified facility
California RCFEs (residential care facilities for the elderly) are licensed by the state, not by CMS. CMS data only applies to skilled nursing facilities or to CCRCs that operate a licensed SNF wing.
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