Nevilyn's Home
RCFE
A Residential Care Facility for the Elderly (RCFE) is a non-medical residential care home licensed by California CDSS under Health & Safety Code §1560. Residents receive assistance with daily living activities such as bathing, dressing, meals, and medication management in a home-like setting. RCFEs are not hospitals or skilled nursing facilities — they do not provide round-the-clock medical care.
1702 Echo Avenue · San Mateo, 94401
Quick facts
Quality snapshot
Updated April 25, 2026Compared to 214 California RCFE facilities of similar size, over the last 36 months.
Source: California Department of Social Services, Community Care Licensing Division. View raw inspection records →
Quality grade· click to show how this was calculated
Severity19thWeighted citations per bed
Repeats100thRepeat deficiencies as share of total
Frequency11thDeficiencies per inspection
Tick mark at 50% = peer median · higher percentile = better facility
Quality grade· click to show how this was calculated
Weighted citations per bed
Repeat deficiencies as share of total
Deficiencies per inspection
Tick mark at 50% = peer median · higher percentile = better facility
Nevilyn's Home scores C−. Better than 43% of comparable California RESIDENTIAL CARE ELDERLY facilities. Severity: bottom 19%. Repeats: top 0%. Frequency: bottom 11%.
Each metric is converted to a 0–100 percentile within the peer set (higher = better). The composite grade averages all four. Peer set: CA / rcfe_general / small beds (214 facilities).
Citation severity over time
stableWeighted severity score per month · 24 months
Weighted score (24mo)
28
Last citation
Apr 25
Finding distribution
7 total · 36 monthsScope × Severity (CMS A–L)
The rules that apply to this facility
California Title 22 requirements for this facility, with the specific regulation and a suggested question for each.
What training are all staff required to complete?22 CCR §87411
All direct-care staff must complete:
- 10 hours initial training within the first four weeks of employment.
- 4 hours annual in-service every year thereafter.
- Administrator certificate from a CDSS-approved program — 80 hours for first-time, 40 hours renewal every 2 years.
Ask on tour: Ask when the last staff training was completed and how it's tracked.
How many staff must be on duty overnight?22 CCR §87415
Based on 4 licensed beds:
One qualified staff member must be on call and physically on premises at all times overnight.
Violation pattern to watch for:A facility that documents a staff member as "on call" but with that person physically off-site — when the law requires on-premises presence — is in violation of this section.
Ask on tour: Ask the facility to walk you through their overnight staffing plan and confirm whether on-call staff are on premises or off-site.
What health conditions can this facility legally accept or refuse?22 CCR §87612–87615
Restricted — allowed with physician order + care plan
- Supplemental oxygen
- Insulin and injectable medications
- Indwelling or intermittent catheters
- Colostomy / ileostomy
- Stage 1 and Stage 2 pressure injuries
- Wound care (non-complex)
- Incontinence
- Contractures
Prohibited — facility must refuse or discharge
- Stage 3 or Stage 4 pressure injuries
- Feeding tubes (PEG, NG, or J-tube)
- Tracheostomies
- Active MRSA or communicable infections requiring isolation
- 24-hour skilled nursing needs
- Total ADL dependence with inability to communicate needs
A hospice waiver (HSC §1569.73) can allow continued care for residents on hospice who would otherwise fall into a prohibited category.
Ask on tour: Ask whether your loved one's specific care needs are restricted or prohibited, and what the facility's process is if needs change after admission.
What must this facility report to the state — and how fast?22 CCR §87211 / WIC §15630
- ImmediateElopement, fire, epidemic outbreak, or poisoningImmediately
- 2 hoursAbuse with serious bodily injury2-hour phone report + 2-hour written report — to the California Department of Social Services (CDSS), Adult Protective Services, and law enforcement
- 24 hrsAbuse without serious bodily injuryWithin 24 hours
- Next dayDeath of a residentPhone by next working day; written within 7 days
- Next dayInjury requiring medical treatment beyond first aidPhone by next working day; written within 7 days
- WrittenBankruptcy, foreclosure, eviction, or utility shutoff noticeWritten notice to CDSS and residents — $100/day penalty (max $2,000) for failure
Your enforcement lever:Incidents that aren't reported on time are themselves a separate violation. If you believe a reportable event wasn't filed, you can submit a complaint directly to the California Department of Social Services (CDSS).
How does CDSS enforce these rules?22 CCR §87755–87777 / HSC §1569.58
- 1Notice of DeficiencyWritten citation with a correction deadline. Facility must submit a Plan of Correction.
- 2Civil PenaltyStarts at $50/day for non-serious; $150/day for serious deficiencies — immediately, with no grace period. Repeats escalate to $150 first day + $50/day, then $1,000 first day + $100/day.
- 3Suspension of AdmissionsFacility cannot accept new residents until violations are corrected.
- 4Temporary Suspension or RevocationEmergency suspension for imminent danger; full revocation after administrative hearing.
- 5Exclusion OrderAdministrator and operator can be barred from all CDSS-licensed facilities — not just this one.
See how these rules have been applied to this specific facility:
View state inspection record and citationsState records
California Dept. of Social Services · Community Care Licensing- License number
- 415600929
- License type
- RESIDENTIAL CARE ELDERLY
- License status
- LICENSED
- License expires
- Not yet indexed
- Licensed beds
- 4
- Operator
- G&g Residential Services, Llc
Inspections & citations
2
reports on file
7
total deficiencies
1
Type A (actual harm)
InspectionApril 29, 2025Type A7 deficiencies
Plain-language summary
A routine inspection on April 26, 2026 found the facility's physical environment, safety equipment, medication storage, staffing credentials, and client records in order. The inspector noted one technical violation, which is detailed separately in the report.
View full inspector notes
LPA Audrey Jeung toured facility and grounds. There are 4 private client bedrooms and 2 full bathrooms, as well as living/dining room, family room and kitchen. Washer and dryer are located in 2 car garage. No accessible bodies of water or fire safety hazards are observed. PPE supply is adequate. Medications, toxins and sharps are stored appropriately and inaccessible to clients, a comfortable temperature is maintained, and lighting is sufficient for comfort and safety. Soap and paper towels are present in bathrooms and kitchen sink. Toilet and bathing facilities are equipped with grab bars and nonskid flooring material. First-aid kit is inspected and complete. A Disaster and Mass Casualty Plan is posted. There are 4 residents present, and 3 staff. Criminal record clearances or exemptions for facility staff or other individuals who have client contact have been reviewed, as well as staff training records. Ruth Gripo (x 4/26) is a certified RCFE administrator that oversees facility operations. Client records are reviewed, including clients' personal and incidental money transaction logs. Deficiencies of the RCFE Regulations, California Code of Regulations, Title 22, Division 6, are cited on following pages. See Technical Violations issued--1 page.
Regulation
(e) Water supplies and plumbing fixtures shall be maintained as follows: (2) Faucets used by residents for personal care such as shaving and grooming shall deliver hot water. Hot water temperature controls shall be maintained to automatically regulate the temperature of hot water used by residents to attain a temperature of not less than 105 degre…
Inspector finding
Based on observation, the licensee did not comply with the section cited above, as hot water temperatur sent to CCLD BY DUE DATEe tested at 127 degrees in main client shower room, which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 04/30/2025 Plan of Correction 1 2 3 4 Hot water temperature to ce lowered and maintained between 105 and 120 degrees. Proof of correction to be
Regulation
(f) All personnel, including the licensee and administrator, shall be in good health, and physically and mentally capable of performing assigned tasks. Good physical health shall be verified by a health screening, including a chest x-ray or an intradermal test, performed by a physician not more than six (6) months prior to or seven (7) days after e…
Inspector finding
Based on review of staff records, the licensee did not comply with the section cited above in 1 out of 4 staff files reviewed, which poses a potential health, safety or personal rights risk to persons in care. Inspection Tool Notes: - There is no health screening on file for staff 3. POC Due Date: 05/13/2025 Plan of Correction 1 2 3 4 Current health screening for staff #3 to be sent to CCLD BY DUE DATE
Regulation
(1) The department shall adopt regulations to require staff members of residential care facilities for the elderly who assist residents with personal activities of daily living to receive appropriate training. This training shall consist of 40 hours of training. A staff member shall complete 20 hours, including six hours specific to dementia care, …
Inspector finding
Based on review of staff records, the licensee did not comply with the section cited above in 1 out of 4 records reviewed, which poses a potential health, safety or personal rights risk to persons in care - There is no evidence that staff #3 received required 40 hours of initial training. POC Due Date: 05/13/2025 Plan of Correction 1 2 3 4 Proof that staff #3 received 40 hours of initial training will be sent to CCLD BY DUE DATE.
Regulation
(1) Staff providing care shall receive appropriate training in first aid from persons qualified by such agencies as the American Red Cross.
Inspector finding
Based on review of staff records, the licensee did not comply with the section cited above in 1 out of 4 records reviewed, which poses a potential health, safety or personal rights risk to persons in care. - Staff #2 does not have current first aid training. POC Due Date: 05/13/2025 Plan of Correction 1 2 3 4 Proof of current first aid training for staff #2 to be sent to CCLD BY DUE DATE
Regulation
(a) Each residential care facility for the elderly licensed under this chapter shall ensure that each employee of the facility who assists residents with the self-administration of medications meets all of the following training requirements: (2) In facilities licensed to provide care for 15 or fewer persons, the employee shall complete 10 hours o…
Inspector finding
Based on review of staff records, the licensee did not comply with the section cited above in 1 out of 4 records reviewed, which poses a potential health, safety or personal rights risk to persons in care. - There is no proof that staff #3 received required initial medications training. POC Due Date: 05/13/2025 Plan of Correction 1 2 3 4 Proof that staff #3 received required initial medications training to be sent to CCLD BY DUE DATE
Regulation
(b) Each employee who received training and passed the examination required in paragraph (5) of subdivision (a), and who continues to assist with the self-administration of medicines, shall also complete eight hours of in-service training on medication-related issues in each succeeding 12-month period.
Inspector finding
Based on review of staff records, the licensee did not comply with the section cited above in 3 out of 4 records reviewed, which poses a potential health, safety or personal rights risk to persons in care. - Staff #1, #2, #4 received just 3 hours of annual medications training in April 2024. POC Due Date: 05/13/2025 Plan of Correction 1 2 3 4 Proof that 3 staff received or will receive required 8 hours of annual medications training to be sent to CCLD BY DUE DATE.
Regulation
(b) Written requests shall include, but are not limited to, the following: (1) Documentation of the resident's current health condition including updated medical reports, other documentation of the current health, prognosis, and expected duration of condition.
Inspector finding
Based on client records review, the licensee did not comply with the section cited above, as Client #2 has a colostomy and requires staff assistance, but an exception has not been requested nor approved. This poses a potential health, safety or personal rights risk to persons in care. POC Due Date: 05/13/2025 Plan of Correction 1 2 3 4 Exception to regulation 87621 Colostomy Care will be requested in writing and submited to CCLD BY DUE DATE. Supportive documents to include MD report, MD ca…
InspectionMay 31, 2024No deficiencies
Inspector: Audrey Jeung
Plain-language summary
During a routine inspection, the facility was found to meet all regulatory requirements with no deficiencies cited. The inspector confirmed that the facility is safe and clean, with proper storage of medications and supplies, working safety equipment, four private bedrooms, adequate staffing, and necessary emergency plans in place. The facility was asked to update and submit several routine administrative forms by mid-June.
View full inspector notes
LPA Audrey Jeung toured facility and grounds. No accessible bodies of water or fire safety hazards are observed. There are 4 private bedrooms for residents and 2 common bathrooms. PPE supply is adequate.. Medications, toxins and sharps are stored appropriately and inaccessible to clients, a comfortable temperature is maintained, and lighting is sufficient for comfort and safety. Soap and paper towels are present in bathrooms and kitchen sink. Toilet and bathing facilities are equipped with grab bars and nonskid flooring material. First-aid kit is inspected and complete. A Disaster and Mass Casualty Plan is posted. There are 4 residents present, and 3 staff. Criminal record clearances or exemptions for facility staff or other individuals who have client contact have been reviewed. Ruth Gripo and Nelson Gomingtong (x2/25) are certified RCFE administrators that oversee facility operations. The following forms/information are requested to be updated and submitted to LPA by 6/14/24: • LIC 309 Administrative Organization • LIC 400 Affidavit Regarding Client Cash Resources Personnel Report, page 9 of Emergency Disaster Plan, Designation of Administrative Responsibility, Infection Control Plan and proof of current surety bond are provided to LPA today. No deficiencies of the RCFE Regulations, California Code of Regulations, Title 22, Division 6, are cited. See Technical Violations issued--3 pages.
Federal summary
CMS Care CompareNot a CMS-certified facility
California RCFEs (residential care facilities for the elderly) are licensed by the state, not by CMS. CMS data only applies to skilled nursing facilities or to CCRCs that operate a licensed SNF wing.
Family reviews
No reviews yet — be the first to share your experience
No published reviews yet. Use the button above to share your experience.