StarlynnCare

California · San Mateo

Garden Court at the Village

RCFE

A Residential Care Facility for the Elderly (RCFE) is a non-medical residential care home licensed by California CDSS under Health & Safety Code §1560. Residents receive assistance with daily living activities such as bathing, dressing, meals, and medication management in a home-like setting. RCFEs are not hospitals or skilled nursing facilities — they do not provide round-the-clock medical care.

137 Poinsettia Ave · San Mateo, 94403

Quick facts

Licensed beds6
Memory careNot listed
Last inspectionSep 2025
Last citationSep 2022
Operated byGarden Court at the Village Llc
Map showing location of Garden Court at the Village

Quality snapshot

Updated April 25, 2026

Compared to 214 California RCFE facilities of similar size, over the last 36 months.

Source: California Department of Social Services, Community Care Licensing Division. View raw inspection records →

Quality grade· click to show how this was calculated

Severity
100th

Weighted citations per bed

Repeats
100th

Repeat deficiencies as share of total

Frequency
100th

Deficiencies per inspection

Tick mark at 50% = peer median · higher percentile = better facility

Garden Court at the Village scores A. Better than 100% of comparable California RESIDENTIAL CARE ELDERLY facilities. Severity: top 0%. Repeats: top 0%. Frequency: top 0%.

Each metric is converted to a 0–100 percentile within the peer set (higher = better). The composite grade averages all four. Peer set: CA / rcfe_general / small beds (214 facilities).

Citation severity over time

stable

Weighted severity score per month · 24 months

May 24peer medianApr 26

Weighted score (24mo)

0

Finding distribution

none · 36 months

Scope × Severity (CMS A–L)

No findings in the last 36 months.

View inspections & citations

The rules that apply to this facility

California Title 22 requirements for this facility, with the specific regulation and a suggested question for each.

What training are all staff required to complete?22 CCR §87411

All direct-care staff must complete:

  • 10 hours initial training within the first four weeks of employment.
  • 4 hours annual in-service every year thereafter.
  • Administrator certificate from a CDSS-approved program — 80 hours for first-time, 40 hours renewal every 2 years.

Ask on tour: Ask when the last staff training was completed and how it's tracked.

How many staff must be on duty overnight?22 CCR §87415

Based on 6 licensed beds:

One qualified staff member must be on call and physically on premises at all times overnight.

Violation pattern to watch for:A facility that documents a staff member as "on call" but with that person physically off-site — when the law requires on-premises presence — is in violation of this section.

Ask on tour: Ask the facility to walk you through their overnight staffing plan and confirm whether on-call staff are on premises or off-site.

What health conditions can this facility legally accept or refuse?22 CCR §87612–87615

Restricted — allowed with physician order + care plan

  • Supplemental oxygen
  • Insulin and injectable medications
  • Indwelling or intermittent catheters
  • Colostomy / ileostomy
  • Stage 1 and Stage 2 pressure injuries
  • Wound care (non-complex)
  • Incontinence
  • Contractures

Prohibited — facility must refuse or discharge

  • Stage 3 or Stage 4 pressure injuries
  • Feeding tubes (PEG, NG, or J-tube)
  • Tracheostomies
  • Active MRSA or communicable infections requiring isolation
  • 24-hour skilled nursing needs
  • Total ADL dependence with inability to communicate needs

A hospice waiver (HSC §1569.73) can allow continued care for residents on hospice who would otherwise fall into a prohibited category.

Ask on tour: Ask whether your loved one's specific care needs are restricted or prohibited, and what the facility's process is if needs change after admission.

What must this facility report to the state — and how fast?22 CCR §87211 / WIC §15630
  • ImmediateElopement, fire, epidemic outbreak, or poisoningImmediately
  • 2 hoursAbuse with serious bodily injury2-hour phone report + 2-hour written report — to the California Department of Social Services (CDSS), Adult Protective Services, and law enforcement
  • 24 hrsAbuse without serious bodily injuryWithin 24 hours
  • Next dayDeath of a residentPhone by next working day; written within 7 days
  • Next dayInjury requiring medical treatment beyond first aidPhone by next working day; written within 7 days
  • WrittenBankruptcy, foreclosure, eviction, or utility shutoff noticeWritten notice to CDSS and residents — $100/day penalty (max $2,000) for failure

Your enforcement lever:Incidents that aren't reported on time are themselves a separate violation. If you believe a reportable event wasn't filed, you can submit a complaint directly to the California Department of Social Services (CDSS).

How does CDSS enforce these rules?22 CCR §87755–87777 / HSC §1569.58
  1. 1Notice of DeficiencyWritten citation with a correction deadline. Facility must submit a Plan of Correction.
  2. 2Civil PenaltyStarts at $50/day for non-serious; $150/day for serious deficiencies — immediately, with no grace period. Repeats escalate to $150 first day + $50/day, then $1,000 first day + $100/day.
  3. 3Suspension of AdmissionsFacility cannot accept new residents until violations are corrected.
  4. 4Temporary Suspension or RevocationEmergency suspension for imminent danger; full revocation after administrative hearing.
  5. 5Exclusion OrderAdministrator and operator can be barred from all CDSS-licensed facilities — not just this one.

See how these rules have been applied to this specific facility:

View state inspection record and citations

State records

California Dept. of Social Services · Community Care Licensing
License number
415601061
License type
RESIDENTIAL CARE ELDERLY
License status
LICENSED
License expires
Not yet indexed
Licensed beds
6
Operator
Garden Court at the Village Llc

Inspections & citations

3

reports on file

1

total deficiencies

InspectionSeptember 12, 2025
No deficiencies

Plain-language summary

An unannounced annual inspection was conducted on September 12, 2025, and no violations were found. The facility was clean and well-maintained, with working safety equipment including fire extinguishers and smoke detectors, secure storage for medications and hazardous items, and current resident and staff files. All required certifications and emergency procedures were in order.

View full inspector notes

On 09/12/2025, Licensing Program Analyst (LPA) Vado Jaime Vado conducted an unannounced annual required inspection visit. LPA met with administrator Caridad Alexander. There are currently 6 residents in the facility during today's visit and 4 staff present including the administrator. This is a single level facility licensed for residents age range of 60 years and over all of which may be non-ambulatory. License is approved for 5 hospice residents. There is 2 hospice residents as of today's inspection visit. The physical plant was toured inside and outside of the facility to ensure the safety of the residents. There are no video cameras on site per the administrator. LPA observed the facility kitchen which is clean and observed appliances that are in good repair. Knives are stored and locked in a lower kitchen cabinet across from the stove. Perishable and non-perishable food items are observed as in place. There is an additional refrigerator and freezer in the garage area which carries additional food supplies for resident use. First aid kit is observed as complete with required items. Medications are observed to be locked in the kitchen in cabinets. LPA observed at least two fire extinguishers in place which are currently within operating range, smoke detector, carbon monoxide detectors are observed in place through out the facility, and central heating. Facility is not equipped with fire sprinklers. PPE is observed to be in place stored in a closet within a resident bathroom. Laundry area is also observed as fully operational in the garage. Emergency exit routes are observed inside and outside to be free and clear of obstructions. Continued on next... 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Page 2 Last emergency/disaster drill was conducted on 07/11/2025. Water temperature was measured at 110F. Cleaning supplies are observed to be locked in the kitchen, in the garage, and in a hallway closet in the main hallway. LPA observed all resident rooms as clean, free of odors, and contained all the required furniture per regulatory recommendations. Extra resident linen supplies are observed as in place in hallway closet and some in each resident's room. Resident bathrooms are observed as clean and in good worker order. Shower floors are equipped with non-skid mats or flooring. Medications and logs are observed today as current. During today's inspection LPA reviewed 6 resident files which are current and 3 staff files which are current. Administrator certificate is observed as current expiring on 08/08/2026. No citations issued on this day. Report is reviewed with Caridad and a copy is provided on this day.

InspectionSeptember 9, 2024
No deficiencies

Inspector: Jaime Vado

Plain-language summary

A routine annual inspection was conducted on August 27, 2024, and the facility was found to be in compliance with no violations issued. The inspector found the facility clean and safe, with proper storage of medications, cleaning supplies, and kitchen knives, working fire extinguishers and smoke detectors, and current resident and staff files. The administrator's certificate had expired but she had already submitted renewal materials and was awaiting the updated certificate.

View full inspector notes

On 08/27/2024, Licensing Program Analyst (LPA) Vado Jaime Vado conducted an unannounced annual required inspection visit. LPA met with administrator Caridad Alexander. There are currently 6 residents in the facility during today's visit and 4 staff present including the administrator. This is a single level facility licensed for residents age range of 60 years and over all of which may be non-ambulatory. License is approved for 5 hospice residents. There is 1 hospice resident as of today's inspection visit. The physical plant was toured inside and outside of the facility to ensure the safety of the residents. There are no video cameras on site per the administrator. LPA observed the facility kitchen which is clean and observed appliances that are in good repair. Knives are stored and locked in a lower kitchen cabinet across from the stove. Perishable and non-perishable food items are observed as in place. There is an additional refrigerator and freezer in the garage area which carries additional food supplies for resident use. First aid kit is observed as complete with required items. Medications are observed to be locked in the kitchen in several kitchen cabinets. LPA observed at least two fire extinguishers in place which are currently within operating range, smoke detector, carbon monoxide detectors are observed in place through out the facility, and central heating. Facility is not equipped with fire sprinklers. PPE is observed to be in place stored in a closet within a resident bathroom. Laundry area is also observed as fully operational in the garage. Emergency exit routes are observed inside and outside to be free and clear of obstructions. Last emergency/disaster drill was conducted on 06/14/2024. Water temperature was measured at 110F. Cleaning supplies are observed to be locked in the kitchen, in the garage, and in a hallway closet in the main hallway. Continued on next... 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Page 2 LPA observed all resident rooms as clean, free of odors, and contained all the required furniture per regulatory recommendations. Extra resident linen supplies are observed as in place in hallway closet and some in each resident's room. Resident bathrooms are observed as clean and in good worker order. Shower floors are equipped with non-skid mats or flooring. Facility does not handle resident monies. Medications and logs are observed today as current. During today's inspection LPA reviewed 3 resident files which are current and 3 staff files which are current. Administrator certificate is observed as expired on 08/2024 but according to the administrator she submitted the renewal items in July 2024 and is awaiting the updated certificate. The following updated forms are requested to be submitted to CCLD by 09/16/2024 : • Copy of updated administrator certificate • Copy of facility's liability insurance • LIC308 Designation of responsible staff person • LIC610E Emergency Disaster Plan • LIC500 Staff Schedule • Copy of control of property or copy of lease No citations issued on this day. Report is reviewed with Caridad and a copy is provided on this day.

InspectionSeptember 23, 2022Type B
1 deficiency

Inspector: Komal Charitra

Plain-language summary

This was an unannounced annual infection control inspection on September 23, 2022. The facility's physical environment was clean and safe, with properly stored medications and chemicals, but the facility was not maintaining daily monitoring logs for residents and visitors, did not have a 30-day supply of face coverings and protective equipment on hand, and staff were not observed wearing face coverings; additionally, a bedroom door alarm was not working. The facility was required to submit documentation and correct these deficiencies by September 30, 2022, or face potential civil penalties.

View full inspector notes

On September 23, 2022, Licensing Program Analyst (LPA) Komal Charitra conducted an unannounced annual infection control inspection. Upon arrival LPA observed the COVID signage posted at the front entrance. LPA met with Caregiver, Rolito Cawaling and Administrator Caridad Alexander joined shortly thereafter. LPA explained the purpose of the visit. LPA was asked to sign in and fill out screening log documentation. LPA observed the screening log documentation and the visitor sign in at the front entrance. LPA toured the facility and grounds. No accessible bodies of water or fire safety hazards observed. This is a single story home with 5 resident bedrooms, 2 full bathrooms, and an office room. LPA observed the office room. LPA toured the facility with Caregiver and observed both bathrooms to be clean and odor-free. Both bathrooms were equipped with liquid soap, paper-towels, hand-washing signs, non-skid mats, and a trash can with a fitted lid. LPA observed all 5 residents rooms of which 4 were observed to be private rooms and 1 was observed to be shared with beds 6ft apart. LPA observed Bedroom #2 door alarms, to not be working. Based on file reviewed, Resident #1 (R1) in bedroom #2, does not have dementia. Extra linen and supplies were observed to be present. LPA toured the dining room and living room to be clear from any tripping hazards. During the visit, LPA Charitra observed 4 residents in the living room watching television and maintaining social distancing. A comfortable temperature of 71 degrees F is maintained and lighting is sufficient for comfort. LPA observed the first aid kit to be completed and and medications to be locked and stored appropriately and inaccessible to residents. LPA toured the kitchen and observed 2 day perishable and 7 day non-perishable.Sharps, toxins, and chemicals were locked and stored away and inaccessible to residents. LPA toured the garage and observed chemicals and toxins to be locked. In addition, LPA observed washer and dryer to be in good repair and observed extra food supply present. Infection control practices are not observed: daily monitoring log for residents and visitors, 30-day PPE supply, and face coverings for staff. Cont. to 809C 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 LPA requests the following forms to be submitted to CCLD by 9/30/2022: LIC308 Designation of Administrative Responsibility LIC500 Personnel Report LIC610E Emergency Disaster Plan Administrator Certificate Deficiency cited today under California Code of Regulations, Title 22, Division 6, Chapter 8 follows on LIC809D. If cited deficiency is not corrected by the due date, a civil penalty may be assessed. This report was reviewed and discussed with Administrator, Cari Alexander, and a copy is provided. Appeals Rights were given.

Type BCCR §87468.1(a)(2)

Regulation

87468.1 Personal Rights of Residents in All Facilities: (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment.

Inspector finding

Based on observations, facility staff failed to wear a face covering when providing care and supervision to residents. In addition, Caregiver was unable to provide LPA screening log documentation for residents and staff. Furthermore, the facility failed to ensure there was a 30-day PPE supply maintained at the facility POC Due Date: 09/30/2022 Plan of Correction 1 2 3 4 Facility administrator to conduct in-service training regarding COVID-19 protocols: importance of masking, daily monitoring f…

Federal summary

CMS Care Compare

Not a CMS-certified facility

California RCFEs (residential care facilities for the elderly) are licensed by the state, not by CMS. CMS data only applies to skilled nursing facilities or to CCRCs that operate a licensed SNF wing.

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