StarlynnCare

California · San Mateo

B & B Residential Facilities, Inc.

RCFE

A Residential Care Facility for the Elderly (RCFE) is a non-medical residential care home licensed by California CDSS under Health & Safety Code §1560. Residents receive assistance with daily living activities such as bathing, dressing, meals, and medication management in a home-like setting. RCFEs are not hospitals or skilled nursing facilities — they do not provide round-the-clock medical care.

3824 Beresford Street · San Mateo, 94403

Quick facts

Licensed beds6
Memory careNot listed
Last inspectionDec 2025
Last citationDec 2025
Operated byB&b Residential Facilities, Inc.
Map showing location of B & B Residential Facilities, Inc.

Quality snapshot

Updated April 25, 2026

Compared to 214 California RCFE facilities of similar size, over the last 36 months.

Source: California Department of Social Services, Community Care Licensing Division. View raw inspection records →

Quality grade· click to show how this was calculated

Severity
55th

Weighted citations per bed

Repeats
100th

Repeat deficiencies as share of total

Frequency
63th

Deficiencies per inspection

Tick mark at 50% = peer median · higher percentile = better facility

B & B Residential Facilities, Inc. scores B. Better than 73% of comparable California RESIDENTIAL CARE ELDERLY facilities. Severity: 55th percentile. Repeats: top 0%. Frequency: 63th percentile.

Each metric is converted to a 0–100 percentile within the peer set (higher = better). The composite grade averages all four. Peer set: CA / rcfe_general / small beds (214 facilities).

Citation severity over time

↑ worsening

Weighted severity score per month · 24 months

May 24peer medianApr 26

Weighted score (24mo)

10

Last citation

Dec 25

Finding distribution

1 total · 36 months

Scope × Severity (CMS A–L)

IsolatedPatternWidespreadJKLG1HIDEFABCSev 4 · IJSev 3Sev 2Sev 1

View inspections & citations

The rules that apply to this facility

California Title 22 requirements for this facility, with the specific regulation and a suggested question for each.

What training are all staff required to complete?22 CCR §87411

All direct-care staff must complete:

  • 10 hours initial training within the first four weeks of employment.
  • 4 hours annual in-service every year thereafter.
  • Administrator certificate from a CDSS-approved program — 80 hours for first-time, 40 hours renewal every 2 years.

Ask on tour: Ask when the last staff training was completed and how it's tracked.

How many staff must be on duty overnight?22 CCR §87415

Based on 6 licensed beds:

One qualified staff member must be on call and physically on premises at all times overnight.

Violation pattern to watch for:A facility that documents a staff member as "on call" but with that person physically off-site — when the law requires on-premises presence — is in violation of this section.

Ask on tour: Ask the facility to walk you through their overnight staffing plan and confirm whether on-call staff are on premises or off-site.

What health conditions can this facility legally accept or refuse?22 CCR §87612–87615

Restricted — allowed with physician order + care plan

  • Supplemental oxygen
  • Insulin and injectable medications
  • Indwelling or intermittent catheters
  • Colostomy / ileostomy
  • Stage 1 and Stage 2 pressure injuries
  • Wound care (non-complex)
  • Incontinence
  • Contractures

Prohibited — facility must refuse or discharge

  • Stage 3 or Stage 4 pressure injuries
  • Feeding tubes (PEG, NG, or J-tube)
  • Tracheostomies
  • Active MRSA or communicable infections requiring isolation
  • 24-hour skilled nursing needs
  • Total ADL dependence with inability to communicate needs

A hospice waiver (HSC §1569.73) can allow continued care for residents on hospice who would otherwise fall into a prohibited category.

Ask on tour: Ask whether your loved one's specific care needs are restricted or prohibited, and what the facility's process is if needs change after admission.

What must this facility report to the state — and how fast?22 CCR §87211 / WIC §15630
  • ImmediateElopement, fire, epidemic outbreak, or poisoningImmediately
  • 2 hoursAbuse with serious bodily injury2-hour phone report + 2-hour written report — to the California Department of Social Services (CDSS), Adult Protective Services, and law enforcement
  • 24 hrsAbuse without serious bodily injuryWithin 24 hours
  • Next dayDeath of a residentPhone by next working day; written within 7 days
  • Next dayInjury requiring medical treatment beyond first aidPhone by next working day; written within 7 days
  • WrittenBankruptcy, foreclosure, eviction, or utility shutoff noticeWritten notice to CDSS and residents — $100/day penalty (max $2,000) for failure

Your enforcement lever:Incidents that aren't reported on time are themselves a separate violation. If you believe a reportable event wasn't filed, you can submit a complaint directly to the California Department of Social Services (CDSS).

How does CDSS enforce these rules?22 CCR §87755–87777 / HSC §1569.58
  1. 1Notice of DeficiencyWritten citation with a correction deadline. Facility must submit a Plan of Correction.
  2. 2Civil PenaltyStarts at $50/day for non-serious; $150/day for serious deficiencies — immediately, with no grace period. Repeats escalate to $150 first day + $50/day, then $1,000 first day + $100/day.
  3. 3Suspension of AdmissionsFacility cannot accept new residents until violations are corrected.
  4. 4Temporary Suspension or RevocationEmergency suspension for imminent danger; full revocation after administrative hearing.
  5. 5Exclusion OrderAdministrator and operator can be barred from all CDSS-licensed facilities — not just this one.

See how these rules have been applied to this specific facility:

View state inspection record and citations

State records

California Dept. of Social Services · Community Care Licensing
License number
415600657
License type
RESIDENTIAL CARE ELDERLY
License status
LICENSED
License expires
Not yet indexed
Licensed beds
6
Operator
B&b Residential Facilities, Inc.

Inspections & citations

4

reports on file

1

total deficiencies

1

Type A (actual harm)

InspectionDecember 17, 2025Type A
1 deficiency

Plain-language summary

On December 17, 2025, inspectors investigated an incident report about a staff member yelling at a resident on August 24, 2025; the yelling occurred after the resident became agitated and tried to hit staff, and both staff and resident apologized after the situation calmed down. The facility provided staff training on resident rights in response, and both staff members involved have since left the facility. A citation was issued for this incident.

View full inspector notes

On 12/17/2025, Licensing Program Analyst (LPA) Jaime Vado conducted an unannounced case management - incident report visit. LPA met with the licensee Ante Buljan. On 11/07/2025, The Department received an incident report regarding a verbal abuse that took place on 08/24/2025. According to the incident report a staff person was observed yelling at a resident by another staff. According to interviews conducted, a staff person (S1), was assisting R1 but at some point R1 became agitated and picked up a stick to try and hit S1. S1 requested assistance from S2 at this point. R1 redirected agitation to S2 and in reaction S2 began yelling at R1. The event eventually de-escalated between staff and the resident. S2 and R1 apologized to each other after the incident. It was later found out that S1 recorded the incident after originally calling for help due to S1's inability to help the resident or de-escalate the situation. S1 has a language barrier in speaking English clearly as S1 primary language is Portuguese. As a result of the incident staff were trained in regards to personal rights. Both S1 and S2 no longer work at the facility. S1 has filed complaints to other outside agencies regarding various allegations unrelated to this incident. Those complaints and allegations are pending. As of today, there has been no substantiated allegations found against the facility from any other outside agencies. Citation is issued on the following LIC809D. Report is reviewed with Ante and a copy is provided on this day.

Type ACCR §87468.1(a)(2)

Regulation

87468.1(a)(2) Personal Rights of Residents in All Facilities - To be accorded safe, healthful and comfortable accommodations, furnishings and equipment. This regulation has not been met as evidenced by:

Inspector finding

Based on interviewes conducted, and incident report recieved, it was confirmed by staff interviewed, and video evidence reviewed by the licensee, that S2 was recorded yelling at R1 in attempt to de-escalate the situation where R1 had a stick and was attempting to hit staff.

InspectionJuly 7, 2025
No deficiencies

Plain-language summary

On July 7, 2024, inspectors conducted a routine annual inspection and found the facility in compliance with no violations. The 6-bed facility serving seniors ages 60 and over had clean rooms, properly stored medications and kitchen knives, working safety equipment including fire extinguishers and smoke detectors, current staff training records, and current resident files. The administrator was asked to submit updated certifications and emergency planning documents by mid-July.

View full inspector notes

On 07/07/2024, Licensing Program Analyst (LPA) Jaime Vado conducted an unannounced annual inspection visit. LPA met with administrator Noralee Reyes and explained the purpose of today's visit. There are 2 staff present and 6 residents in care at time of visit. This facility is licensed for ages 60 years and over. All may be non-ambulatory. Hospice wavier on file. There is currently 1 resident on hospice at time of this inspection. LPA was allowed entry into the facility. This is a multilevel facility but the residents only reside on the main floor where the front door is located on the ground floor. The upper floor are rented out to private renters. Renters do not have access to the residents in the facility. Annual fees are current. The physical plant was toured inside and outside to ensure the safety of the residents. LPA observed the facility kitchen which is clean and observed appliances are in good repair. Knives are stored and locked in the kitchen in a drawer adjacent to the stove top. Medications are also locked in a cabinet in the main living room area. Perishable and non-perishable food items are observed as in place. LPA advised that more canned goods to be in place. There are additional refrigerator/freezer in the garage areas which also carry additional food supplies. Laundry area is located in the garage and is in working condition during time of inspection. First aid kit is observed as complete with required items. LPA observed fire extinguisher in place and charged within operable range, smoke detector/carbon monoxide detectors are observed in place through out the facility, and central heating/cooling system. PPE and additional food supplies are observed as in place. Continued on next page. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Page 2 Emergency exit routes are observed inside and outside to be free and clear of obstructions. Last emergency/disaster drill was conducted on 06/15/2025. Water temperature was measured at 110F. All resident rooms contain a half bath. Shower floor have non-skid mats when shower is in use in the common bathroom located in the main hallway. LPA observed rooms at random and all appeared clean, free of odors, and contained all the required furniture per regulatory recommendations. Resident linen supplies are observed as in place stored in a closet that is locked with cleaning supplies. LPA reviewed 4 resident files and also reviewed 3 staff files on this day. Per resident files reviewed they are current. Per staff files reviewed all files were current with training and CPR/First Aid. Client medications are inspected and are current including facility medication administration records. Administrator certificate is observed as current expiring on 09/24/2025. The following updated forms are requested to be submitted to CCLD by 07/14/2025 : • Copy of updated Administrator Certificates • LIC308 Designation of responsible staff person • LIC610E Emergency Disaster Plan • LIC500 Staff Schedule No citations issued on this day. Report is reviewed with Noralee and a copy is provided.

InspectionJuly 3, 2024
No deficiencies

Inspector: Jaime Vado

Plain-language summary

On July 3, 2024, an unannounced annual inspection found the facility in compliance with state requirements. The inspector observed clean, properly maintained living spaces; secure storage of medications and knives; working safety equipment including fire extinguishers and smoke detectors; current staff training and certifications; and proper emergency procedures. The facility was asked to submit updated documentation including insurance and emergency plans by July 10, 2024, and no violations were cited.

View full inspector notes

On 07/03/2024, Licensing Program Analyst (LPA) Jaime Vado conducted an unannounced annual inspection. LPA met with administrator Noralee Reyes and explained the purpose of today's visit. There is 2 staff and 5 residents present. LPA was allowed entry into the facility. This is a multilevel facility but the residents only reside on the main floor where the front door is located. The upper and ground floors are rented out to private renters. Renters do not have access to the residents in the facility. Annual fees are current. The physical plant was toured inside and outside to ensure the safety of the residents. LPA observed the facility kitchen which is clean and observed appliances are in good repair. Knives are stored and locked in the kitchen in a drawer adjacent to the stove top. Medications are observed to be locked in a cabinet located in the living room. Perishable and non-perishable food items are observed as in place. There is an additional refrigerator and freezer in the garage area which also carry additional food supplies. First aid kit is observed as complete with required items. LPA observed that there are multiple fire extinguishers in place inspected 06/28/2023, smoke detector/carbon monoxide detectors are observed in place through out the facility, and central heating/cooling system. PPE and additional food supplies are observed as in place. Laundry area is also observed as fully operational located beneath the facility. Emergency exit routes are observed inside and outside to be free and clear of obstructions. Last emergency/disaster drill was conducted on 04/05/2024. Water temperature was measured at 107F. Shower floor uses non-skid mat when shower is in use. LPA observed rooms at random and all appeared clean, free of odors, and contained all the required furniture per regulatory recommendations. Resident linen supplies are observed as in place in a hallway closet. Continued on next page... 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Page 2 LPA reviewed 2 client files and also reviewed 2 staff files on this day. Per resident files reviewed they are current. Per staff files reviewed all files were current with training and CPR/First Aid. P&I is not handled by the facility. Client medications are inspected and are current including facility medication administration records. Administrator certificate is observed as current expiring on 09/24/2025. The following updated forms are requested to be submitted to CCLD by 07/10/2024 : • Copy of updated Administrator Certificates • Copy of facility's liability insurance • LIC308 Designation of responsible staff person • LIC400 Affidavit Regarding Client/Resident Cash Resources • LIC610E Emergency Disaster Plan • LIC500 Staff Schedule • Copy of control of property No citations issued on this day. Report is reviewed with Noralee and a copy is provided.

ComplaintJuly 25, 2022
No deficiencies

Inspector: Audrey Jeung

Plain-language summary

This was a routine inspection of the facility's operations, staffing, safety systems, and infection control practices. The inspector found the home met all regulatory requirements, with adequate medication storage, functional safety equipment including grab bars in bathrooms, complete first-aid supplies, and proper staff background clearances and training. The facility was asked to submit some updated paperwork by mid-August and received four advisory notes for additional guidance.

View full inspector notes

LPA Audrey Jeung toured facility and grounds, consisting of 6 private client bedrooms, each with a half bathroom, and a staff bedroom, plus 1 common full bathroom, kitchen/dining area, living room.. The upper level has a separate entrance and is not used as part of the RCFE. It is a rental unit and currently occupied by someone that is fingerprint cleared. There is a 1 car garage that is used for storage, and a laundry room. No accessible bodies of water are present. Infection control practices are reviewed: entry procedures, staff training and policies, resident monitoring, containment strategies, environmental preparation and cleaning. PPE supply is adequate. Medications, toxins and sharps are stored appropriately and inaccessible to clients, a comfortable temperature is maintained, and lighting is sufficient for comfort and safety. Toilet and bathing facilities are equipped with grab bars and nonskid flooring material. First-aid kit is inspected and complete. A Disaster and Mass Casualty Plan is posted. There are 6 residents present, and 2 staff. Criminal record clearances or exemptions for facility staff or other individuals who have client contact have been reviewed, in addition to health screenings, TB test results, and valid first-aid training. Ante Buljan and Noralee Reyes are certified RCFE administrators (x 1/23 and 9/23) that oversee facility operations. The following updated forms/information are requested to be submitted to CCLD BY 8/15/22: • LIC 309 Administrative Organization • LIC 308 Designation of Administrative Responsiblilty • LIC 500 Personnel REport • Current liability insurance Updated Emergency Disaster Plan (LIC 610E) is provided to LPA today. No deficiencies of the RCFE California Code of Regulations, Title 22, Division 6, Chapter 8 are observed. See 4 Advisory Notes given to Ms. Reyes for additional information.

Federal summary

CMS Care Compare

Not a CMS-certified facility

California RCFEs (residential care facilities for the elderly) are licensed by the state, not by CMS. CMS data only applies to skilled nursing facilities or to CCRCs that operate a licensed SNF wing.

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