Amazing Home
RCFE
A Residential Care Facility for the Elderly (RCFE) is a non-medical residential care home licensed by California CDSS under Health & Safety Code §1560. Residents receive assistance with daily living activities such as bathing, dressing, meals, and medication management in a home-like setting. RCFEs are not hospitals or skilled nursing facilities — they do not provide round-the-clock medical care.
17 Jody Court · San Mateo, 94402
Quick facts
Quality snapshot
Updated April 25, 2026Compared to 214 California RCFE facilities of similar size, over the last 36 months.
Source: California Department of Social Services, Community Care Licensing Division. View raw inspection records →
Quality grade· click to show how this was calculated
Severity21thWeighted citations per bed
Repeats100thRepeat deficiencies as share of total
Frequency16thDeficiencies per inspection
Tick mark at 50% = peer median · higher percentile = better facility
Quality grade· click to show how this was calculated
Weighted citations per bed
Repeat deficiencies as share of total
Deficiencies per inspection
Tick mark at 50% = peer median · higher percentile = better facility
Amazing Home scores C−. Better than 46% of comparable California RESIDENTIAL CARE ELDERLY facilities. Severity: 21th percentile. Repeats: top 0%. Frequency: bottom 16%.
Each metric is converted to a 0–100 percentile within the peer set (higher = better). The composite grade averages all four. Peer set: CA / rcfe_general / small beds (214 facilities).
Citation severity over time
↓ improvingWeighted severity score per month · 24 months
Weighted score (24mo)
41
Last citation
Nov 25
Finding distribution
9 total · 36 monthsScope × Severity (CMS A–L)
The rules that apply to this facility
California Title 22 requirements for this facility, with the specific regulation and a suggested question for each.
What training are all staff required to complete?22 CCR §87411
All direct-care staff must complete:
- 10 hours initial training within the first four weeks of employment.
- 4 hours annual in-service every year thereafter.
- Administrator certificate from a CDSS-approved program — 80 hours for first-time, 40 hours renewal every 2 years.
Ask on tour: Ask when the last staff training was completed and how it's tracked.
How many staff must be on duty overnight?22 CCR §87415
Based on 6 licensed beds:
One qualified staff member must be on call and physically on premises at all times overnight.
Violation pattern to watch for:A facility that documents a staff member as "on call" but with that person physically off-site — when the law requires on-premises presence — is in violation of this section.
Ask on tour: Ask the facility to walk you through their overnight staffing plan and confirm whether on-call staff are on premises or off-site.
What health conditions can this facility legally accept or refuse?22 CCR §87612–87615
Restricted — allowed with physician order + care plan
- Supplemental oxygen
- Insulin and injectable medications
- Indwelling or intermittent catheters
- Colostomy / ileostomy
- Stage 1 and Stage 2 pressure injuries
- Wound care (non-complex)
- Incontinence
- Contractures
Prohibited — facility must refuse or discharge
- Stage 3 or Stage 4 pressure injuries
- Feeding tubes (PEG, NG, or J-tube)
- Tracheostomies
- Active MRSA or communicable infections requiring isolation
- 24-hour skilled nursing needs
- Total ADL dependence with inability to communicate needs
A hospice waiver (HSC §1569.73) can allow continued care for residents on hospice who would otherwise fall into a prohibited category.
Ask on tour: Ask whether your loved one's specific care needs are restricted or prohibited, and what the facility's process is if needs change after admission.
What must this facility report to the state — and how fast?22 CCR §87211 / WIC §15630
- ImmediateElopement, fire, epidemic outbreak, or poisoningImmediately
- 2 hoursAbuse with serious bodily injury2-hour phone report + 2-hour written report — to the California Department of Social Services (CDSS), Adult Protective Services, and law enforcement
- 24 hrsAbuse without serious bodily injuryWithin 24 hours
- Next dayDeath of a residentPhone by next working day; written within 7 days
- Next dayInjury requiring medical treatment beyond first aidPhone by next working day; written within 7 days
- WrittenBankruptcy, foreclosure, eviction, or utility shutoff noticeWritten notice to CDSS and residents — $100/day penalty (max $2,000) for failure
Your enforcement lever:Incidents that aren't reported on time are themselves a separate violation. If you believe a reportable event wasn't filed, you can submit a complaint directly to the California Department of Social Services (CDSS).
How does CDSS enforce these rules?22 CCR §87755–87777 / HSC §1569.58
- 1Notice of DeficiencyWritten citation with a correction deadline. Facility must submit a Plan of Correction.
- 2Civil PenaltyStarts at $50/day for non-serious; $150/day for serious deficiencies — immediately, with no grace period. Repeats escalate to $150 first day + $50/day, then $1,000 first day + $100/day.
- 3Suspension of AdmissionsFacility cannot accept new residents until violations are corrected.
- 4Temporary Suspension or RevocationEmergency suspension for imminent danger; full revocation after administrative hearing.
- 5Exclusion OrderAdministrator and operator can be barred from all CDSS-licensed facilities — not just this one.
See how these rules have been applied to this specific facility:
View state inspection record and citationsQuestions to ask on your tour
Based on Amazing Home's state inspection record.
The November 2025 inspection identified 2 serious citations — what were those violations, and what corrective actions has Amazing Home implemented since then?
Amazing Home advertises memory care services, but the facility is not formally designated for memory care in state licensing data — how do you ensure staff training and care practices meet dementia-specific standards under Title 22?
The facility has 6 licensed beds and has had 9 deficiencies across 4 inspection reports on file — what were the most common types of deficiencies cited, and how has the facility's compliance changed over time?
Given that the most recent inspection was in November 2025, what quality-assurance processes does Amazing Home have in place to maintain compliance between state inspections?
State records
California Dept. of Social Services · Community Care Licensing- License number
- 415600801
- License type
- RESIDENTIAL CARE ELDERLY
- License status
- LICENSED
- License expires
- Not yet indexed
- Licensed beds
- 6
- Operator
- Conde, Necia & Salvador, Leandra & Caguiat, Iress
Inspections & citations
4
reports on file
9
total deficiencies
2
Type A (actual harm)
InspectionNovember 18, 2025Type B1 deficiency
Plain-language summary
This was a routine annual inspection conducted on October 23, 2025. The inspector reviewed client and staff records and found at least one violation of California regulations, which is detailed in the inspection report.
View full inspector notes
To complete annual inspection of 10/23/25, LPA Jeung reviewed client and staff records. Deficiency of the California Code of Regulations, Title 22, is observed and cited on a following page.
Regulation
REAPPRAISALS The licensee shall request that all residents receive an annual routine visit with a licensed medical professional once every 12 months, either in person or by video appointment. Documentation... shall be added to the resident's record...
Inspector finding
resident's refusal to receive an annual routine visit... shall be added to the resident's record. This requirement is not met, as 3 out of 5 clients are missing current MD assessments. Licensee failed to ensure that annual MD reports are maintained, which poses a potential health, safety or personal rights risk
InspectionOctober 23, 2025Type A2 deficiencies
Plain-language summary
This was a routine inspection of a 6-bed memory care home on April 26, 2026, which included checking the facility grounds, emergency plans, food and first-aid supplies, and staff background clearances. The inspector found the facility's hot water temperature, hygiene supplies, and emergency preparedness to be in order, with no safety hazards observed. Some violations of California regulations were noted and are detailed in the inspection report.
View full inspector notes
LPA Audrey Jeung toured facility and grounds--including detached storage shed--for this 6 bed RCFE, consisting of 4 client bedrooms, staff room with 2 beds, 2 full bathrooms, kitchen, living/dining room, and 2-car garage, used by staff for rest and office space. There are no accessible bodies of water or fire safety hazards observed. Hot water temperature is tested at 107 degrees in common bathroom. Food supply and first-aid kit are inspected, and hygiene items for general use are maintained. An Emergency Disaster Plan is posted. Criminal record clearances or exemptions for facility staff or other individuals who have client contact have been reviewed. One resident is receiving hospice services at this time. Client and staff files will be reviewed at a later date, due to time constraints, There are 5 RCFE certified administrators associated with facility: Necia Conde (x 10/26), Iress Caguiat (x 9/27), Leandra Salvador (x 2/26), Ivy Lagonero (x 6/26), Renalin Salvadico (x 3/26). Deficiencies of the RCFE California Code of Regulations, Title 22, Division 6, Chapter 8 are observed and cited on following pages. See also Technical Advisory Notes- 1 page.
Regulation
STORAGE SPACE & ACCESS Except as specified in subsection (b), the licensee shall ensure that disinfectants, cleaning solutions, poisonous substances..., matches, tools, sharp objects, and other similar items which could pose a danger to residents are in locked storage, and are not
Inspector finding
left unattended... This requirement is not met, as liquid detergents, liquid bleach, and liquid Comet cleaner are stored in hallway closet and client bathroom, accessible to clients. Licensee failed to ensure that cleaning chemicals are secured and inaccessible to clients.
Regulation
MAINTENANCE AND OPERATION The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirement is not met, as there are
Inspector finding
discarded furnishings in backyard, which poses a potential health, safety or personal rights risk to clients in care. Licensee failed to ensure that facility grounds are free of debris--metal bed frame, metal chairs, mattress, bathtub.
InspectionOctober 15, 2024Type A6 deficiencies
Inspector: Audrey Jeung
Plain-language summary
This was a routine inspection of a 6-bed memory care facility that included review of the building, grounds, emergency plans, staff background clearances, and client records. The inspector found the facility's hot water temperature, food supply, first-aid kit, and hygiene items were appropriately maintained, with no safety hazards observed. The facility was asked to submit several required administrative forms and documents by October 29, 2024, and deficiencies were noted in compliance with state regulations.
View full inspector notes
LPA Audrey Jeung toured facility and grounds--including detached storage shed--for this 6 bed RCFE, consisting of 4 client bedrooms, staff room with 2 beds, 2 full bathrooms, kitchen, living/dining room, and 2-car garage, used by staff for rest and office space. There are no accessible bodies of water or fire safety hazards observed. Hot water temperature is tested at 108 degrees in common bathroom. Food supply and first-aid kit are inspected, and hygiene items for general use are maintained. Client files are reviewed, An Emergency Disaster Plan is posted. Criminal record clearances or exemptions for facility staff or other individuals who have client contact have been reviewed, as well as required staff records. There are no hospice services being provided at this time. There are 5 RCFE certified administrators associated with facility: Necia Conde (x 10/24), Iress Caguiat (x 9/25), Leandra Salvador (x 2/26), Ivy Lagonero (x 6/24), Renalin Salvadico (x 3/26). The following forms are requested to be completed and returned to CCL by 10/29/24: • LIC 308 Designation of Administrative Responsibility • LIC 309 Administrative Organization • LIC 500 Personnel Report • Facility Sketch (including dimensions) • Proof of control of property (signed and dated lease agreement) • LIC 9282 Infection Control Plan (page 5 signed and dated) - Proof of current liability insurance The (LIC 610E) Emergency Disaster Plan--9 pages, with signed and dated page 9-- is given to LPA today. Deficiencies of the RCFE California Code of Regulations, Title 22, Division 6, Chapter 8 are observed and cited on following pages. See also Technical Advisory Notes--3 pages.
Regulation
(a) Disinfectants, cleaning solutions, poisons, firearms and other items which could pose a danger if readily available to clients shall be stored where inaccessible to clients.
Inspector finding
Based on observation, the licensee did not comply with the section cited above, as spray sanitizer--labeled Keep out of Reach of Children--is stored in room of client #5, Comet liquid cleanser stored in common bathroom, wood cleaner stored in linen closet. All cleaners are accessible to clients. which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 10/15/2024 Plan of Correction 1 2 3 4 Cleaning products were made inaccessible to clients by removin…
Regulation
(e) Water supplies and plumbing fixtures shall be maintained as follows: (4) Grab bars shall be maintained for each toilet, bathtub and shower used by residents.
Inspector finding
Based on observation, the licensee did not comply with the section cited above in 1 out of 2 client bathrooms observed, which poses a potential health, safety or personal rights risk to persons in care. - In private bathroom in master bedroom, there are no grab bars in shower stall and toilet. POC Due Date: 10/29/2024 Plan of Correction 1 2 3 4 Grab bars will be installed in private bathroom for shower and toilet. Proof of correction to be sent to CCLD BY DUE DATE.
Regulation
(b) Each resident's record shall contain at least the following information: (15) The admission agreement and pre-admission appraisal, specified in Sections 87507, Admission Agreements and 87457, Pre-admission Appraisal.
Inspector finding
Based on review of clients' records, the licensee did not comply with the section cited above in 3 out of 5 client records reviewed, which poses a potential health, safety or personal rights risk to persons in care. - Monthly rate for basic services is not included on Admission Agreements for clients #1, #4, #5, who are place by Institute on Aging. The "IOA Agreement for Financial Responsibility as part of Community Care Settings Program"--which specifies monthly rates--is not maintained for t…
Regulation
(c) Prior to admission a determination of the prospective resident's suitability for admission shall be completed and shall include an appraisal of his/her individual service needs in comparison with the admission criteria specified in Section 87455, Acceptance and Retention Limitations.
Inspector finding
Based on review of clients' records, the licensee did not comply with the section cited above in 1 out of 6 client files reviewed, which poses a potential health, safety or personal rights risk to persons in care. - There is no pre-admission appraisal/needs and services plan for client #5, who was admitted 2/2023. POC Due Date: 10/15/2024 Plan of Correction 1 2 3 4 Needs and Services Plan for client #5 was completed in LPA's presence. Defiency corrected and cleraed. Appraisals for all clients…
Regulation
(c) A facility shall conduct a drill at least quarterly for each shift. The type of emergency covered in a drill shall vary from quarter to quarter, taking into account different emergency scenarios. An actual evacuation of residents is not required during a drill. While a facility may provide an opportunity for residents to participate in a drill,…
Inspector finding
Based on facility records review, the licensee did not comply with the section cited above, as the most recent disaster drill was documented in December 2023. This poses a potential health, safety or personal rights risk to persons in care. POC Due Date: 10/29/2024 Plan of Correction 1 2 3 4 Disaster drills shall be conducted at least quarterly, and documented. Proof of correction to be sent to CCLD BY DUE DATE.
Regulation
PERSONNEL REQUIREMENTS - GENERAL All personnel, including the licensee and administrator, shall be in good health, and physically and mentally capable of performing assigned tasks. Good physical health shall be verified by a health screening, including a chest x-ray or an intradermal test, performed by a physician not more than six (6) months prio…
Inspector finding
Based on staff records review, the licensee did not comply with the section cited above in 3 out of 6 staff files reviewed, which poses a potential health, safety or personal rights risk to persons in care. There is no health screening and/or TB test result on file for staff #3, #5, #6. POC Due Date: 10/29/2024 Plan of Correction 1 2 3 4 Health screenings and/or TB test results for staff #3, #5, #6 will be sent to CCLD BY DUE DATE.
InspectionOctober 20, 2022No deficiencies
Inspector: Komal Charitra
Plain-language summary
This was a routine inspection on October 20, 2022, focused on infection control practices, and no violations were found. The facility met infection control standards including proper screening procedures, clean bathrooms and kitchen, secure storage of medications and chemicals, and adequate supplies of personal protective equipment and hand-washing supplies. The inspectors found the home clean, well-maintained, and properly implementing COVID-19 safety measures.
View full inspector notes
On October 20, 2022, Licensing Program Analyst (LPA) Komal Charitra conducted an unannounced infection control inspection. Upon arrival LPA observed the COVID signage posted at the front door. LPA met with Administrators, Renalin Salvadico and Leandra Salvador, and explained the purpose of the visit. LPA was screened at entry point and Administrator was able to provide LPA screening log documentation for residents and staff. LPA toured the facility and grounds. No accessible bodies of water or fire safety hazards observed. This is a single story home with 2 full bathrooms and 5 bedrooms. LPA observed 4 resident rooms, two of which were private rooms and the other two observed to be shared rooms with beds 6ft apart from each-other. LPA observed staff room. LPA observed 2 full bathrooms equipped with liquid soap, paper-towels, hand washing signs, trash can with covered lid, and non-skid mats. Bathrooms were observed to be clean and odor-free. Washer and dryer was observed in the hallway to be in good working condition. Extra linen was observed to be present and COVID-19 signage was observed to be posted throughout the facility. LPA toured the dining room and living room and observed it to be clean and clear from tripping hazards. A comfortable temperature is maintained and lighting is sufficient for comfort. LPA toured the kitchen and observed 2 day perishable and 7 day non-perishable. Sharps, chemicals, and medications were observed to be locked and inaccessible to residents. LPA observed liquid soap and paper-towels present in the kitchen. LPA toured the garage and observed extra food supply and 30-day PPE supply present. Infection control practices are observed: COVID signage posted throughout the facility, entry procedures, daily monitoring log for staff, residents and visitors, 30-day PPE supply, face coverings for staff, containment strategies, staff training and policies. No citations will be issued during this visit. Report is reviewed with Administrators and a copy is provided. LPA requests the following forms to be submitted to CCLD by 10/27/22: -LIC308 Designation of Administrative Responsibility -LIC500 Personnel Report -LIC610E Emergency Disaster Plan
Federal summary
CMS Care CompareNot a CMS-certified facility
California RCFEs (residential care facilities for the elderly) are licensed by the state, not by CMS. CMS data only applies to skilled nursing facilities or to CCRCs that operate a licensed SNF wing.
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