StarlynnCare

California · San Mateo

Ajaviniar Home Care Services Llc

RCFE

A Residential Care Facility for the Elderly (RCFE) is a non-medical residential care home licensed by California CDSS under Health & Safety Code §1560. Residents receive assistance with daily living activities such as bathing, dressing, meals, and medication management in a home-like setting. RCFEs are not hospitals or skilled nursing facilities — they do not provide round-the-clock medical care.

1024 Norton St · San Mateo, 94401

Quick facts

Licensed beds6
Memory careNot listed
Last inspectionFeb 2026
Last citationJan 2025
Operated byAjaviniar Home Care Services Llc
Map showing location of Ajaviniar Home Care Services Llc

Quality snapshot

Updated April 25, 2026

Compared to 214 California RCFE facilities of similar size, over the last 36 months.

Source: California Department of Social Services, Community Care Licensing Division. View raw inspection records →

Quality grade· click to show how this was calculated

Severity
19th

Weighted citations per bed

Repeats
100th

Repeat deficiencies as share of total

Frequency
32th

Deficiencies per inspection

Tick mark at 50% = peer median · higher percentile = better facility

Ajaviniar Home Care Services Llc scores C. Better than 50% of comparable California RESIDENTIAL CARE ELDERLY facilities. Severity: bottom 19%. Repeats: top 0%. Frequency: 32th percentile.

Each metric is converted to a 0–100 percentile within the peer set (higher = better). The composite grade averages all four. Peer set: CA / rcfe_general / small beds (214 facilities).

Citation severity over time

stable

Weighted severity score per month · 24 months

May 24peer medianApr 26

Weighted score (24mo)

32

Last citation

Jan 25

Finding distribution

7 total · 36 months

Scope × Severity (CMS A–L)

IsolatedPatternWidespreadJKLG3HID4EFABCSev 4 · IJSev 3Sev 2Sev 1

View inspections & citations

The rules that apply to this facility

California Title 22 requirements for this facility, with the specific regulation and a suggested question for each.

What training are all staff required to complete?22 CCR §87411

All direct-care staff must complete:

  • 10 hours initial training within the first four weeks of employment.
  • 4 hours annual in-service every year thereafter.
  • Administrator certificate from a CDSS-approved program — 80 hours for first-time, 40 hours renewal every 2 years.

Ask on tour: Ask when the last staff training was completed and how it's tracked.

How many staff must be on duty overnight?22 CCR §87415

Based on 6 licensed beds:

One qualified staff member must be on call and physically on premises at all times overnight.

Violation pattern to watch for:A facility that documents a staff member as "on call" but with that person physically off-site — when the law requires on-premises presence — is in violation of this section.

Ask on tour: Ask the facility to walk you through their overnight staffing plan and confirm whether on-call staff are on premises or off-site.

What health conditions can this facility legally accept or refuse?22 CCR §87612–87615

Restricted — allowed with physician order + care plan

  • Supplemental oxygen
  • Insulin and injectable medications
  • Indwelling or intermittent catheters
  • Colostomy / ileostomy
  • Stage 1 and Stage 2 pressure injuries
  • Wound care (non-complex)
  • Incontinence
  • Contractures

Prohibited — facility must refuse or discharge

  • Stage 3 or Stage 4 pressure injuries
  • Feeding tubes (PEG, NG, or J-tube)
  • Tracheostomies
  • Active MRSA or communicable infections requiring isolation
  • 24-hour skilled nursing needs
  • Total ADL dependence with inability to communicate needs

A hospice waiver (HSC §1569.73) can allow continued care for residents on hospice who would otherwise fall into a prohibited category.

Ask on tour: Ask whether your loved one's specific care needs are restricted or prohibited, and what the facility's process is if needs change after admission.

What must this facility report to the state — and how fast?22 CCR §87211 / WIC §15630
  • ImmediateElopement, fire, epidemic outbreak, or poisoningImmediately
  • 2 hoursAbuse with serious bodily injury2-hour phone report + 2-hour written report — to the California Department of Social Services (CDSS), Adult Protective Services, and law enforcement
  • 24 hrsAbuse without serious bodily injuryWithin 24 hours
  • Next dayDeath of a residentPhone by next working day; written within 7 days
  • Next dayInjury requiring medical treatment beyond first aidPhone by next working day; written within 7 days
  • WrittenBankruptcy, foreclosure, eviction, or utility shutoff noticeWritten notice to CDSS and residents — $100/day penalty (max $2,000) for failure

Your enforcement lever:Incidents that aren't reported on time are themselves a separate violation. If you believe a reportable event wasn't filed, you can submit a complaint directly to the California Department of Social Services (CDSS).

How does CDSS enforce these rules?22 CCR §87755–87777 / HSC §1569.58
  1. 1Notice of DeficiencyWritten citation with a correction deadline. Facility must submit a Plan of Correction.
  2. 2Civil PenaltyStarts at $50/day for non-serious; $150/day for serious deficiencies — immediately, with no grace period. Repeats escalate to $150 first day + $50/day, then $1,000 first day + $100/day.
  3. 3Suspension of AdmissionsFacility cannot accept new residents until violations are corrected.
  4. 4Temporary Suspension or RevocationEmergency suspension for imminent danger; full revocation after administrative hearing.
  5. 5Exclusion OrderAdministrator and operator can be barred from all CDSS-licensed facilities — not just this one.

See how these rules have been applied to this specific facility:

View state inspection record and citations

State records

California Dept. of Social Services · Community Care Licensing
License number
415601010
License type
RESIDENTIAL CARE ELDERLY
License status
LICENSED
License expires
Not yet indexed
Licensed beds
6
Operator
Ajaviniar Home Care Services Llc

Inspections & citations

4

reports on file

7

total deficiencies

3

Type A (actual harm)

InspectionFebruary 5, 2026
No deficiencies

Plain-language summary

This was a routine annual inspection conducted on January 15, 2026. The inspector reviewed staff training records and medication documentation for this facility serving three residents with three staff members on site. No violations were found.

View full inspector notes

To complete annual inspection of 1/15/26, LPA Jeung reviewed staff records--including training documentation--and Centrally Stored Medications Records. There are 3 clients present, and 3 staff. No deficiencies of the California Code of Regulations, Title 22 are observed.

InspectionJanuary 15, 2026
No deficiencies

Plain-language summary

This was a routine inspection of a small residential care home with three bedrooms. The facility met all regulatory requirements for safety, sanitation, and emergency planning, with grab bars in bathrooms, proper lighting and temperature, working first-aid supplies, and a posted disaster plan. The inspector requested the facility submit routine paperwork and insurance documentation by January 29, 2026.

View full inspector notes

LPA Audrey Jeung toured facility and grounds of this 1-level home, consisting of 3 client bedrooms, staff room, two bathrooms, kitchen and living/dining room. There are 2 detached storage units in fenced backyard beyond covered patio. Washer and dryer are located outside on side of building, in covered walkway. There is one car garage. No accessible bodies of water or fire safety hazards observed. PPE supply is inspected. Food supplies are maintained. A comfortable temperature is maintained, lighting is sufficient for comfort and safety and hot water temperature tested at 107 degrees. Toilet and bathing facility is equipped with grab bars and nonskid flooring material. Liquid soap is available at bathroom sink. First-aid kit is inspected. A Disaster and Mass Casualty Plan is posted. There are 3 residents present and 2 staff. No one is currently receiving hospice services. One client file is reviewed. Criminal record clearances or exemptions for facility staff or other individuals who have client contact have been reviewed. Rowena Cruz Diaz is a RCFE administrator (x 10/26) that oversees facility operations. Staff files will be reviewed at a later date, due to time constraints. Licensee is requested to submit the following information/forms to CCLD BY 1/29/26: - Administrative Organization (LIC309) - Personnel REport (LIC500) - Proof of current liability insurance - Proof of current surety bonding - Page 9 of Emergency Disaster Plan (LIC610D), signed and dated No deficiencies of the RCFE California Code of Regulations, Title 22, Division 6, Chapter 8 are observed today. Technical Advisory Note is issued--1 page.

InspectionJanuary 27, 2025Type A
6 deficiencies

Inspector: Audrey Jeung

Plain-language summary

This was a routine inspection of a 3-bedroom home-based care facility. The inspector found the facility itself in good condition with appropriate safety features, supplies, and equipment, but cited deficiencies including that the facility administrator's certificate expired in 2018 and required the facility to submit missing administrative and operational documents by February 10, 2025.

View full inspector notes

LPA Audrey Jeung toured facility and grounds of this 1-level home, consisting of 3 client bedrooms, staff room, two bathrooms, kitchen and living/dining room. There are 2 detached storage units in fenced backyard beyond covered patio. Washer and dryer are located outside on side of building, in covered walkway. There is one car garage. No accessible bodies of water or fire safety hazards observed. PPE supply is inspected. Food supplies are maintained. A comfortable temperature is maintained, lighting is sufficient for comfort and safety and hot water temperature tested at 107 degrees. Toilet and bathing facility is equipped with grab bars and nonskid flooring material. Liquid soap is available at bathroom sink. First-aid kit is inspected and complete. A Disaster and Mass Casualty Plan is posted. There are 2 residents present and 1 staff. No one is currently receiving hospice services. Three client records are reviewed. One resident's file is not on site, as it is with administrator and client for annual review meeting. Criminal record clearances or exemptions for facility staff or other individuals who have client contact have been reviewed, including current first aid training and health screenings. Rowena Cruz Diaz has an expired RCFE administrator certificate (x 2018). The following information/forms are provided: - Proof of current liability insurance - Designation of Administrative REsponsibility (LIC308) - Personnel REport (LIC500) - Emergency Disaster Plan (LIC610D) - Infection Control Plan - Proof of current surety bonding Licensee is requested to submit the following information/forms to CCLD BY 2/10/25: - Administrative Organization (LIC309) - Bedridden plan of operation Deficiencies of the RCFE California Code of Regulations, Title 22, Division 6, Chapter 8 are observed and cited on following pages. Technical Advisory Note is also issued--1 page.

Type ACCR §87406(a)

Regulation

(a) All individuals shall be residential care facility for the elderly certificate holders prior to being employed as an administrator.

Inspector finding

Based on review of staff records, the licensee did not comply with the section cited above, as there is no certified administrator who maintains a RCFE administrator certificate, which poses an immediate health, safety or personal rights risk to persons in care. Administrator certificate posted for staff #4 expired in 2018. POC Due Date: 01/28/2025 Plan of Correction 1 2 3 4 Plan of correction to be sent to CCLD BY DUE DATE.

Type ACCR §87412(d)

Regulation

(d) The licensee shall maintain documentation that an administrator has met the certification requirements specified in Section 87406, Administrator Certification Requirements or the recertification requirements in Section 87407, Administrator Recertification Requirements.

Inspector finding

Duplicate citation. POC Due Date: 01/28/2025 Plan of Correction 1 2 3 4 See 87406, above.

Type B

Regulation

(2) In addition to paragraph (1), training requirements shall also include an additional 20 hours annually, eight hours of which shall be dementia care training, as required by subdivision (a) of Section 1569.626, and four hours of which shall be specific to postural supports, restricted health conditions, and hospice care, as required by subdivisi…

Inspector finding

Based on review of staff records, the licensee did not comply with the section cited above in 3 out of 3 staff records reviewed, which poses/posed a potential health, safety or personal rights risk to persons in care. - There is no evidence that staff have received any training in 2024, including dementia, postural supports, hospice care, restricted health conditions. POC Due Date: 02/10/2025 Plan of Correction 1 2 3 4 Plan/proof of correction to be sent to CCLD BY DUE DATE.

Type BCCR §87411(c)(1)

Regulation

(1) Staff providing care shall receive appropriate training in first aid from persons qualified by such agencies as the American Red Cross.

Inspector finding

DELETED POC Due Date: 02/10/2025 Plan of Correction 1 2 3 4 DELETED

Type B

Regulation

(b) Each employee who received training and passed the examination required in paragraph (5) of subdivision (a), and who continues to assist with the self-administration of medicines, shall also complete eight hours of in-service training on medication-related issues in each succeeding 12-month period.

Inspector finding

Based on review of staff records, the licensee did not comply with the section cited above in 3 out of 3 staff records reviewed, which poses a potential health, safety or personal rights risk to persons in care. - There is no evidence that staff have received 8 hours annual medication training. POC Due Date: 02/10/2025 Plan of Correction 1 2 3 4 Proof of annual medications training for staff will be sent to CCLD BY DUE DATE.

Type B

Regulation

(c) A facility shall conduct a drill at least quarterly for each shift. The type of emergency covered in a drill shall vary from quarter to quarter, taking into account different emergency scenarios. An actual evacuation of residents is not required during a drill. While a facility may provide an opportunity for residents to participate in a drill,…

Inspector finding

Based on review of facility records, the licensee did not comply with the section cited above, which poses a potential health, safety or personal rights risk to persons in care. - There is no confirmed documentation that disaster drills have been conducted since 2023. POC Due Date: 02/10/2025 Plan of Correction 1 2 3 4 Disaster drills shall be performed and documented quarterly. Proof of correction to be sent to CCLD BY DUE DATE.

InspectionJanuary 17, 2024Type A
1 deficiency

Inspector: Jaime Vado

Plain-language summary

During a routine annual inspection on January 17, 2023, inspectors found the facility's physical plant, kitchen, medication storage, safety equipment, and resident rooms to be in good condition, with proper infection control measures in place for a resident with COVID-19. The facility's administrator certificate had expired and several required forms and updated documentation were requested. Annual fees were also found to be not current.

View full inspector notes

On 01/17/2023, Licensing Program Analyst (LPA) Jaime Vado conducted an unannounced required 1 year annual inspection visit. LPA met with caregiver Leo Sison and explained the purpose of today's visit. LPA was informed upon entry that there is one COVID positive resident in care at this time. The resident is quarantined in their room. Infection control protocols are discussed and testing of residents and staff are conducted weekly. LPA was allowed entry into the facility. This is a one level facility. Annual Fees are not current per review made on 01/09/2023 of facility file. The physical plant was toured inside and outside to ensure the safety of the residents. LPA observed the facility kitchen which is organized and observed appliances are in good repair. Knives are stored under the kitchen sink locked and not accessible to residents. Spray bottle type cleaning supplies are also locked below the kitchen sing. Cleaning solutions are also locked in a cabinet outside of the facility adjacent to the washer and dryer. Perishable and non-perishable food items are observed as in place. LPA observed the medications as in place and locked in a closet. The first aid kit observed as complete with required items. LPA observed that the facility is equipped with, fire extinguisher located the back door adjacent to the kitchen, smoke detector/carbon monoxide detectors are observed in place in resident rooms and central hallway connecting resident rooms, and central heating system is operating. PPE and additional food supplies are observed as in place in the exterior shed of the facility. Laundry area is also observed as fully operational located outside of the facility under sheltered roofing. Emergency exit routes are observed inside and outside to be free and clear of obstructions. Water temperature was measured at 112F in common resident bathroom. Continued on next page. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 LIC809C - Annual LPA observed several resident rooms at random and all rooms appeared clean, free of odors, and contained all the required furniture per regulatory recommendations. COVID PPE and resident incontinence supplies are observed in place inside the facility as well as in storage areas outside of the facility. Disaster drill is conducted quarterly, last conducted on 06/06/2023. Facility does not handle resident monies. Administrator certificate is observed as expired on 10/05/2018. The following updated forms are being requested to be received by 01/24/24 : • LIC610D Emergency Disaster Plan • LIC 308 Designation of Administrative Responsibility • LIC 500 Personnel Report • Updated administrator certificate • LIC9020 Client Roster • Certificate of Liability Insurance Citation issued on the following LIC809D. Report is reviewed with Leo Sison.

Type ACCR §87406(g)

Inspector finding

Based on record review, the licensee did not comply with the section cited above in 1 out of 2 records reviewed, which poses an immediate health, safety or personal rights risk to persons in care. LPA observed that the adminstrator's certifacte expired on 10/05//2018. Administrator Certification Requirements - Certificates issued under this section shall be renewed every two (2) years provided the certificate holder has complied with all renewal requirements. POC Due Date: 01/18/2024 Plan of C…

Federal summary

CMS Care Compare

Not a CMS-certified facility

California RCFEs (residential care facilities for the elderly) are licensed by the state, not by CMS. CMS data only applies to skilled nursing facilities or to CCRCs that operate a licensed SNF wing.

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