Soledad's Home
RCFE
A Residential Care Facility for the Elderly (RCFE) is a non-medical residential care home licensed by California CDSS under Health & Safety Code §1560. Residents receive assistance with daily living activities such as bathing, dressing, meals, and medication management in a home-like setting. RCFEs are not hospitals or skilled nursing facilities — they do not provide round-the-clock medical care.
2880 Berkshire Drive · San Bruno, 94066
Quick facts
Quality snapshot
Updated April 25, 2026Compared to 214 California RCFE facilities of similar size, over the last 36 months.
Source: California Department of Social Services, Community Care Licensing Division. View raw inspection records →
Quality grade· click to show how this was calculated
Severity24thWeighted citations per bed
Repeats100thRepeat deficiencies as share of total
Frequency48thDeficiencies per inspection
Tick mark at 50% = peer median · higher percentile = better facility
Quality grade· click to show how this was calculated
Weighted citations per bed
Repeat deficiencies as share of total
Deficiencies per inspection
Tick mark at 50% = peer median · higher percentile = better facility
Soledad's Home scores C. Better than 57% of comparable California RESIDENTIAL CARE ELDERLY facilities. Severity: 24th percentile. Repeats: top 0%. Frequency: 48th percentile.
Each metric is converted to a 0–100 percentile within the peer set (higher = better). The composite grade averages all four. Peer set: CA / rcfe_general / small beds (214 facilities).
Citation severity over time
↓ improvingWeighted severity score per month · 24 months
Weighted score (24mo)
26
Last citation
Oct 24
Finding distribution
4 total · 36 monthsScope × Severity (CMS A–L)
The rules that apply to this facility
California Title 22 requirements for this facility, with the specific regulation and a suggested question for each.
What training are all staff required to complete?22 CCR §87411
All direct-care staff must complete:
- 10 hours initial training within the first four weeks of employment.
- 4 hours annual in-service every year thereafter.
- Administrator certificate from a CDSS-approved program — 80 hours for first-time, 40 hours renewal every 2 years.
Ask on tour: Ask when the last staff training was completed and how it's tracked.
How many staff must be on duty overnight?22 CCR §87415
Based on 4 licensed beds:
One qualified staff member must be on call and physically on premises at all times overnight.
Violation pattern to watch for:A facility that documents a staff member as "on call" but with that person physically off-site — when the law requires on-premises presence — is in violation of this section.
Ask on tour: Ask the facility to walk you through their overnight staffing plan and confirm whether on-call staff are on premises or off-site.
What health conditions can this facility legally accept or refuse?22 CCR §87612–87615
Restricted — allowed with physician order + care plan
- Supplemental oxygen
- Insulin and injectable medications
- Indwelling or intermittent catheters
- Colostomy / ileostomy
- Stage 1 and Stage 2 pressure injuries
- Wound care (non-complex)
- Incontinence
- Contractures
Prohibited — facility must refuse or discharge
- Stage 3 or Stage 4 pressure injuries
- Feeding tubes (PEG, NG, or J-tube)
- Tracheostomies
- Active MRSA or communicable infections requiring isolation
- 24-hour skilled nursing needs
- Total ADL dependence with inability to communicate needs
A hospice waiver (HSC §1569.73) can allow continued care for residents on hospice who would otherwise fall into a prohibited category.
Ask on tour: Ask whether your loved one's specific care needs are restricted or prohibited, and what the facility's process is if needs change after admission.
What must this facility report to the state — and how fast?22 CCR §87211 / WIC §15630
- ImmediateElopement, fire, epidemic outbreak, or poisoningImmediately
- 2 hoursAbuse with serious bodily injury2-hour phone report + 2-hour written report — to the California Department of Social Services (CDSS), Adult Protective Services, and law enforcement
- 24 hrsAbuse without serious bodily injuryWithin 24 hours
- Next dayDeath of a residentPhone by next working day; written within 7 days
- Next dayInjury requiring medical treatment beyond first aidPhone by next working day; written within 7 days
- WrittenBankruptcy, foreclosure, eviction, or utility shutoff noticeWritten notice to CDSS and residents — $100/day penalty (max $2,000) for failure
Your enforcement lever:Incidents that aren't reported on time are themselves a separate violation. If you believe a reportable event wasn't filed, you can submit a complaint directly to the California Department of Social Services (CDSS).
How does CDSS enforce these rules?22 CCR §87755–87777 / HSC §1569.58
- 1Notice of DeficiencyWritten citation with a correction deadline. Facility must submit a Plan of Correction.
- 2Civil PenaltyStarts at $50/day for non-serious; $150/day for serious deficiencies — immediately, with no grace period. Repeats escalate to $150 first day + $50/day, then $1,000 first day + $100/day.
- 3Suspension of AdmissionsFacility cannot accept new residents until violations are corrected.
- 4Temporary Suspension or RevocationEmergency suspension for imminent danger; full revocation after administrative hearing.
- 5Exclusion OrderAdministrator and operator can be barred from all CDSS-licensed facilities — not just this one.
See how these rules have been applied to this specific facility:
View state inspection record and citationsState records
California Dept. of Social Services · Community Care Licensing- License number
- 415601000
- License type
- RESIDENTIAL CARE ELDERLY
- License status
- LICENSED
- License expires
- Not yet indexed
- Licensed beds
- 4
- Operator
- Marian Residential Inc
Inspections & citations
5
reports on file
4
total deficiencies
2
Type A (actual harm)
InspectionOctober 8, 2025No deficiencies
Plain-language summary
An unannounced routine inspection was conducted on October 8, 2025, and no violations were found. The facility was checked for safety features like grab bars, fire extectors, and secure storage of medications and chemicals, and all areas met requirements. Bedrooms, bathrooms, kitchen, and outdoor areas were observed to be clean, well-maintained, and properly equipped.
View full inspector notes
On October 8, 2025, Licensing Program Analyst(LPA) Murial Han conducted an unannounced annual inspection. LPA met with the administrator, Rachel Belong and the house manager, Ryan Belong and LPA explained the purpose of today's visit. LPA toured the facility inside and outside including the bedrooms (4 private rooms), 2 full- bathrooms, kitchen, living and dining rooms. All outdoor and indoor passageways were observed to be free of obstruction. Bedrooms were equipped with the required furniture for residents to use. Bathrooms are equipped with grab bars, and non-skid mat. Comfortable temperature is maintained and lighting is sufficient for comfort. Furniture and furnishings were observed to be sufficient. Food supplies were sufficient of 2- days perishables and 7- days of non-perishables. Hot water temperature in the kitchen and bathroom was measured at 108-117 F. Central stored medication, chemicals, toxins and sharps objects were observed to be locked and inaccessible to residents. Emergency drills, central stored medication, P & I and staff training records were reviewed. Food supplies were observed to be adequate. Facility is equipped with smoke detectors and carbon monoxide detectors. Fire extinguisher was last serviced May 14, 2025. A review of (4) resident files was conducted and noted on the LIC 858. A review of (3) staff files was conducted and noted on the LIC 859. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 During today's inspection, there are no residents present as all of them are attending the day program. No deficiency is cited today. This report is reviewed and discussed with the administrator and the house manager. A copy of this report is provided.
Other visitOctober 8, 2024Type A4 deficiencies
Inspector: Murial Han
Plain-language summary
On October 8, 2024, a licensing inspector conducted a routine unannounced annual inspection and found the facility generally well-maintained with adequate food, locked medication storage, and working safety equipment, though one chemical storage cabinet under a sink was not locked. The inspector also observed a resident restrained in a wheelchair with a seat belt tied around the hip area that the resident could not release themselves, and noted bathroom maintenance issues including rusty metal plates and chipped paint. Violations were cited and the administrator was notified of required corrections.
View full inspector notes
On October 8, 2024, Licensing Program Analyst(LPA) Murial Han conducted an unannounced annual inspection. Upon entrance, LPA was greeted by caregivers, Glenda Tala and Hanna Soriano and LPA explained the purpose of the visit. The administrator, Rachel Belong and the house manager, Ryan Belong arrived and assisted with the inspection . LPA toured the facility inside and outside including the bedrooms (4 private rooms), 2 full- bathrooms, kitchen, living and dining rooms. All outdoor and indoor passageways were observed to be free of obstruction. Bedrooms were equipped with the required furniture for residents to use. Bathrooms are equipped with grab bars, but no nonskid mats. Facility temperature is comfortable. Central stored medication, and sharps objects were observed to be locked and inaccessible to residents. The left door of the chemical storage cabinet underneath the sink was observed to be not locked. Emergency drills, central stored medication, and staff training records were reviewed. Food supplies were observed to be adequate. Facility is equipped with smoke detectors and carbon monoxide detectors. Fire extinguisher was last serviced May 17, 2024. During today's inspection, there are 2 residents present and 2 are attending the adult day program. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 During the tour, LPA observed resident #1 (R1) was sitting in the wheelchair with an installed seat belt that was tied around R1's hip area. According to staff/manager, the seat belt was placed to prevent R1 from getting out of the wheelchair by him/herself. R1 was not able to release the seat belt. LPA observed both full-bathrooms have a white mental plate underneath the sink and the plates have rusty spots on it. LPA observed the bathroom by R1 has chipped paint and wood around the base board trims. A review of (4) resident files was conducted and noted on the LIC 858. A review of (2) staff files was conducted and noted on the LIC 859. Based on observation, deficiency is cited under California Code of Regulations, Title, 22 cited on the LIC 809D. Failure to correct the deficiencies may result in civil penalties. This report is reviewed and discussed with administrator. A copy of this report and the appeal rights were provided.
Regulation
(a) Disinfectants, cleaning solutions, poisons, firearms and other items which could pose a danger if readily available to clients shall be stored where inaccessible to clients.
Inspector finding
Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above as LPA observed the left door of the chemical storage cabinet underneath the sink was observed to be not locked which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 10/09/2024 Plan of Correction 1 2 3 4 The administrator/licensee will develop a plan to ensure chemicals are locked at all times and will submit a copy of the plan to CCL by 10…
Regulation
The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors.
Inspector finding
Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above as LPA observed both full bathrooms have a white mental plate underneath the sink and the plates have rusty spots. LPA observed the bathroom by R1's room has chipped paint and wood around the base board trims. which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 10/15/2024 Plan of Correction 1 2 3 4 The administrator/licensee will deve…
Regulation
(e) Water supplies and plumbing fixtures shall be maintained as follows: (5) Non-skid mats or strips shall be used in all bathtubs and showers.
Inspector finding
Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above as LPA observed both full bathrooms did not have non-skid mats in the shower which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 10/15/2024 Plan of Correction 1 2 3 4 The administrator/licensee will develop a plan to ensure non-skid mats are in the bathroom/shower rooms at all times and will submit the plan and photos to CCL by 10/15…
Regulation
87608 Postural Supports (a) Based on the individual's preadmission appraisal, and subsequent changes to that appraisal, the facility shall provide assistance and care for the resident in those activities of daily living which the resident is unable to do for himself/herself. Postural supports may be used under the following conditions.(2)Postural …
Inspector finding
Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above as LPA observed R1 was sitting in a wheelchair with a seat belt tied around the hip area and R1 was not able to release it which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 10/09/2024 Plan of Correction 1 2 3 4 The administrator/resident will develop a plan to ensure compliance and in the plan, it shall indicate what are the measures tha…
Other visitJune 5, 2024No deficiencies
Inspector: Jaime Vado
Plain-language summary
On June 5, 2024, a licensing analyst made an unannounced visit to check on the facility's case management and health practices. The analyst observed four residents and four staff members on duty, found residents alert and responsive, and noted no concerns with their health or safety. All residents were accounted for, some in common areas and others in their rooms, and the facility was preparing dinner for the day.
View full inspector notes
On 06/05/2024, Licensing Program Analyst (LPA) Jaime Vado conducted an unannounced case management - health check. LPA met with home manger Rem Paule and explained the purpose of today's visit. There are currently 4 staff on duty and 4 residents present. This facility provides 1:1 care per Rem. LPA made observations around the facility. LPA observed 2 residents in the living room adjacent to kitchen sitting in chairs. 2 other residents were observed in their rooms. One resident was in bed. All residents go to a day program and returned around 3pm per Rem. Dinner is being cooked. LPA did not see any concerning items to note regarding the residents in care's health and safety or staff on duty. Residents did not appear to be in distress. Residents were walking around, interacting with staff and LPA, and responsive when spoken to. Report is reviewed with Rem. Copy is provided.
Other visitJune 5, 2024No deficiencies
Inspector: Jaime Vado
Plain-language summary
A licensing analyst conducted an unannounced health check on June 5, 2024, and found that the four residents present were alert, responsive, and interacting appropriately with staff, with no health or safety concerns observed. The facility has four staff members on duty during the day providing one-to-one care, and two staff members overnight; two residents attend outside day programs while two participate in in-home programs. The analyst requested documentation of the facility's administrative organization and control of property as part of routine oversight.
View full inspector notes
On 06/05/2024, Licensing Program Analyst (LPA) Jaime Vado conducted an unannounced case management - health check. LPA met with home manger Ryan Belong and explained the purpose of today's visit. There are currently 4 staff on duty and 4 residents present. This facility provides 1:1 care per Ryan. At 10pm to 6am only 2 staff are on duty overnight. LPA made observations around the facility. LPA observed all 4 residents in their rooms in bed. 2 residents go to a day program and returned around 3pm per Ryan. The other 2 residents do in home day programs. LPA did not see any concerning items to note regarding the residents in care's health and safety or staff on duty. Residents did not appear to be in distress. Residents were walking around, interacting with staff and LPA, and responsive when spoken to. LPA is requesting LIC209 administrative organization and control of property. Report is reviewed with Ryan. Copy is provided.
InspectionJanuary 9, 2024No deficiencies
Inspector: Grace Donato
Plain-language summary
On January 9, 2024, state inspectors conducted an unannounced visit and delivered an exclusion letter preventing a former staff member from working at the facility. The staff member had not been employed at the facility since February 12, 2023. The administrator received and reviewed the exclusion letter.
View full inspector notes
On 1/9/24 Licensing Program Analyst (LPA) Grace Donato conducted an unannounced visit. LPA met with Admininstrator Rachel Belong. LPA explained the purpose of today's visit. LPA delivered an immediate exclusion letter to exclude a staff who worked in the facility before. Staff has not been working in the facility since February 12, 2023. The letter was given to and reviewed by the Administrator. This report is reviewed and discussed, and a copy is provided.
Federal summary
CMS Care CompareNot a CMS-certified facility
California RCFEs (residential care facilities for the elderly) are licensed by the state, not by CMS. CMS data only applies to skilled nursing facilities or to CCRCs that operate a licensed SNF wing.
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