StarlynnCare

California · San Bruno

San Bruno Care Home

RCFE

A Residential Care Facility for the Elderly (RCFE) is a non-medical residential care home licensed by California CDSS under Health & Safety Code §1560. Residents receive assistance with daily living activities such as bathing, dressing, meals, and medication management in a home-like setting. RCFEs are not hospitals or skilled nursing facilities — they do not provide round-the-clock medical care.

1382 Williams Avenue · San Bruno, 94066

Quick facts

Licensed beds6
Memory careNot listed
Last inspectionMar 2026
Last citationFeb 2026
Operated bySbch, Llc
Map showing location of San Bruno Care Home

Quality snapshot

Updated April 25, 2026

Compared to 214 California RCFE facilities of similar size, over the last 36 months.

Source: California Department of Social Services, Community Care Licensing Division. View raw inspection records →

Quality grade· click to show how this was calculated

Severity
66th

Weighted citations per bed

Repeats
100th

Repeat deficiencies as share of total

Frequency
63th

Deficiencies per inspection

Tick mark at 50% = peer median · higher percentile = better facility

San Bruno Care Home scores B. Better than 76% of comparable California RESIDENTIAL CARE ELDERLY facilities. Severity: 66th percentile. Repeats: top 0%. Frequency: 63th percentile.

Each metric is converted to a 0–100 percentile within the peer set (higher = better). The composite grade averages all four. Peer set: CA / rcfe_general / small beds (214 facilities).

Citation severity over time

↑ worsening

Weighted severity score per month · 24 months

May 24peer medianApr 26

Weighted score (24mo)

3

Last citation

Feb 26

Finding distribution

1 total · 36 months

Scope × Severity (CMS A–L)

IsolatedPatternWidespreadJKLGHID1EFABCSev 4 · IJSev 3Sev 2Sev 1

View inspections & citations

The rules that apply to this facility

California Title 22 requirements for this facility, with the specific regulation and a suggested question for each.

What training are all staff required to complete?22 CCR §87411

All direct-care staff must complete:

  • 10 hours initial training within the first four weeks of employment.
  • 4 hours annual in-service every year thereafter.
  • Administrator certificate from a CDSS-approved program — 80 hours for first-time, 40 hours renewal every 2 years.

Ask on tour: Ask when the last staff training was completed and how it's tracked.

How many staff must be on duty overnight?22 CCR §87415

Based on 6 licensed beds:

One qualified staff member must be on call and physically on premises at all times overnight.

Violation pattern to watch for:A facility that documents a staff member as "on call" but with that person physically off-site — when the law requires on-premises presence — is in violation of this section.

Ask on tour: Ask the facility to walk you through their overnight staffing plan and confirm whether on-call staff are on premises or off-site.

What health conditions can this facility legally accept or refuse?22 CCR §87612–87615

Restricted — allowed with physician order + care plan

  • Supplemental oxygen
  • Insulin and injectable medications
  • Indwelling or intermittent catheters
  • Colostomy / ileostomy
  • Stage 1 and Stage 2 pressure injuries
  • Wound care (non-complex)
  • Incontinence
  • Contractures

Prohibited — facility must refuse or discharge

  • Stage 3 or Stage 4 pressure injuries
  • Feeding tubes (PEG, NG, or J-tube)
  • Tracheostomies
  • Active MRSA or communicable infections requiring isolation
  • 24-hour skilled nursing needs
  • Total ADL dependence with inability to communicate needs

A hospice waiver (HSC §1569.73) can allow continued care for residents on hospice who would otherwise fall into a prohibited category.

Ask on tour: Ask whether your loved one's specific care needs are restricted or prohibited, and what the facility's process is if needs change after admission.

What must this facility report to the state — and how fast?22 CCR §87211 / WIC §15630
  • ImmediateElopement, fire, epidemic outbreak, or poisoningImmediately
  • 2 hoursAbuse with serious bodily injury2-hour phone report + 2-hour written report — to the California Department of Social Services (CDSS), Adult Protective Services, and law enforcement
  • 24 hrsAbuse without serious bodily injuryWithin 24 hours
  • Next dayDeath of a residentPhone by next working day; written within 7 days
  • Next dayInjury requiring medical treatment beyond first aidPhone by next working day; written within 7 days
  • WrittenBankruptcy, foreclosure, eviction, or utility shutoff noticeWritten notice to CDSS and residents — $100/day penalty (max $2,000) for failure

Your enforcement lever:Incidents that aren't reported on time are themselves a separate violation. If you believe a reportable event wasn't filed, you can submit a complaint directly to the California Department of Social Services (CDSS).

How does CDSS enforce these rules?22 CCR §87755–87777 / HSC §1569.58
  1. 1Notice of DeficiencyWritten citation with a correction deadline. Facility must submit a Plan of Correction.
  2. 2Civil PenaltyStarts at $50/day for non-serious; $150/day for serious deficiencies — immediately, with no grace period. Repeats escalate to $150 first day + $50/day, then $1,000 first day + $100/day.
  3. 3Suspension of AdmissionsFacility cannot accept new residents until violations are corrected.
  4. 4Temporary Suspension or RevocationEmergency suspension for imminent danger; full revocation after administrative hearing.
  5. 5Exclusion OrderAdministrator and operator can be barred from all CDSS-licensed facilities — not just this one.

See how these rules have been applied to this specific facility:

View state inspection record and citations

State records

California Dept. of Social Services · Community Care Licensing
License number
415600841
License type
RESIDENTIAL CARE ELDERLY
License status
LICENSED
License expires
Not yet indexed
Licensed beds
6
Operator
Sbch, Llc

Inspections & citations

4

reports on file

1

total deficiencies

InspectionMarch 26, 2026
No deficiencies

Plain-language summary

This was a follow-up visit on March 26, 2026, to check whether the facility had fixed a problem found during the February annual inspection. At the earlier visit, inspectors found that two residents were taking over-the-counter medications without written physician orders. During this follow-up visit, the inspector confirmed that the facility has now obtained the required physician orders for these medications, and the issue has been resolved.

View full inspector notes

On March 26, 2026, Licensing Program Analyst (LPA) Murial Han conducted an unannounced plan of correction visit. LPA met with caregiver, Jennie Pacay and explained the purpose of today's visit. Caregiver informed administrator, Marie Foronda-Cayabyab of LPA's visit. On February 24, 2026 during the annual visit, LPA did not observe a written physician order for 2 over-the-counter medications for resident #5 (R5) and 1 over the counter medication for resident #6 (R6). During today's visit, LPA spoke with the administrator over the phone and reviewed the plan of correction documents that were submitted by the administrator and LPA observed written physician orders were obtained for the above over-the-counter medications. Citation of Incidental Medical and Dental Care Services - 87465(e) is cleared. This report is reviewed and discussed with the caregiver. A copy is provided.

InspectionFebruary 24, 2026Type B
1 deficiency

Plain-language summary

On February 24, 2026, an unannounced annual inspection found the facility clean, well-maintained, and safe, with proper fire safety equipment, secure medication storage, and appropriate furnishings and supplies. One deficiency was cited: two residents had over-the-counter medications without written physician orders, which must be corrected. The facility also has a newly completed backyard structure being used as staff housing that will be reviewed in a separate fire safety inspection.

View full inspector notes

On February 24, 2026, Licensing Program Analyst(LPA) Murial Han conducted an unannounced annual inspection. LPA was greeted by caregivers, Ruben Cabrera and Elizabeth Princesa and LPA explained the purpose of the visit. Administrators, Marie and Chris Cayabyab and Administrator Designee Ninfa Gozon arrived and assisted with the inspection. LPA toured facility and grounds. No accessible bodies of water or fire safety hazards observed. LPA toured the facility inside and outside including all of resident rooms, common areas, and kitchen area. The indoor and outdoor passageways were free of obstruction. Facility was overall clean and odor-free. Comfortable temperature is maintained and lighting is sufficient for comfort. LPA observed 5 resident rooms (4 private and 1 shared rooms) and 1 staff room. Rooms were spacious and included all required furnishings. Bathroom was observed equipped with paper towels, soap, grab bars, and non-skid mats. Hot water temperature in the kitchen, and bathroom was measured at 105- 118 degree F. Extra linen was present. Medications, toxins and sharps were observed to be locked. 2 days for perishables and & 7 days non-perishable were observed to be present. Facility is equipped with smoke detectors and carbon monoxide detectors. Fire extinguisher were last serviced in 9/9/2025. Fire drill records were reviewed. A review of (6) resident files was conducted and noted on the LIC 858. A review of (2) staff files was conducted and noted on the LIC 859. LPA reviewed P& I/ Case Resource Records for 4 residents to be adequate. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 During today's inspection, there were 3 residents present and 3 residents were attending the day program. During the tour of the facility, LPA observed the Accessory Dwelling Unit (ADU) in the backyard that was under construction during last year's annual inspection has been completed and is currently being utilized as a living space for two staff members. This observation was confirmed by the administrator/licensee. LPA will proceed with a Fire Clearance Inspection. During the review of medication, LPA observed R5 and R6 have over the counter medications that did not have a written physician order. Deficiency was observed (see LIC 809D) and cited from the California Code of Regulations, Title 22. Failure to correct the deficiency may result in civil penalties. This report is reviewed and discussed with the administrator designee. A copy of this report and appeal rights were provided.

Type BCCR §87465(e)

Regulation

(e) For every prescription and nonprescription PRN medication for which the licensee provides assistance there shall be a signed, dated written order from a physician on a prescription blank, maintained in the resident's file, and a label on the medication. Both the physician's order and the label shall contain at least all of the following informa…

Inspector finding

Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above as LPA observed R5 and R6 have over-the-counter medications that did not have a physician's order which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 03/10/2026 Plan of Correction 1 2 3 4 The administrator will develop a plan to ensure prescription and nonprescription medication have a written order from the physician. the administrat…

InspectionFebruary 11, 2025
No deficiencies

Inspector: Murial Han

Plain-language summary

On February 11, 2025, state inspectors conducted an unannounced annual inspection and found the facility clean, well-maintained, and compliant with safety standards including proper fire detection equipment, locked medications, and grab bars in bathrooms. The facility is currently undergoing backyard construction for an additional dwelling unit and was asked to provide documentation of resident safety plans and construction notifications. No violations were cited.

View full inspector notes

On February 11, 2025 Licensing Program Analyst(LPA) Murial Han conducted an unannounced annual inspection. LPA was greeted by caregivers, Ruben Cabrera and Elizabeth Princesa and LPA explained the purpose of the visit. Administrators, Marie and Chris Cayabyab arrived and assisted with the inspection. LPA toured facility and grounds. No accessible bodies of water or fire safety hazards observed. LPA toured the facility inside and outside including all of resident rooms, common areas, and kitchen area. The indoor and outdoor passageways were free of obstruction. Facility was overall clean and odor-free. Comfortable temperature is maintained and lighting is sufficient for comfort. LPA observed 5 resident rooms (4 private and 1 shared rooms) and 1 staff room. Rooms were spacious and included all required furnishings. Bathroom was observed equipped with paper towels, soap, grab bars, and non-skid mats. Hot water temperature in the kitchen, and bathroom was measured at 105- 111 degree F. Extra linen was present. Medications, toxins and sharps were observed to be locked. 2 days for perishables and & 7 days non-perishable were observed to be present. Facility is equipped with smoke detectors and carbon monoxide detectors. Fire extinguisher were last serviced in 8/8/2024. Fire drill records were reviewed. A review of (5) resident files was conducted and noted on the LIC 858. A review of (2) staff files was conducted and noted on the LIC 859. LPA reviewed P& I/ Case Resource Records for 3 residents to be adequate. During today's inspection, there were 3 residents present and 3 residents were attending the day program. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 During the tour of the facility, LPA observed the facility is under construction in the backyard. According to the administrators/Licensees, the facility has obtained a building permit to build an Accessory Dwelling Unit (ADU) in the backyard. LPA received a copy of the Building Permit and requested for the following documents by 2/15/2025: a copy of the revised facility sketch, a copy of the construction notification to the residents and/or their responsible parties, GGRC, and a copy of the plan to ensure resident's safety during the construction. No deficiency cited today. This report is reviewed and discussed with administrator/licensee. A copy is provided.

ComplaintFebruary 8, 2024
No deficiencies

Inspector: Murial Han

Plain-language summary

An unannounced annual inspection was conducted on February 8, 2024, and the facility was found to be clean, well-maintained, and properly equipped with functioning safety devices, adequate supplies, and secure medication storage. All resident rooms, bathrooms, common areas, and staff files reviewed met requirements, with appropriate documentation in place for all residents checked. No violations were cited.

View full inspector notes

On 2/8/2024 Licensing Program Analyst(LPA) Murial Han conducted an unannounced annual inspection. LPA was greeted by caregiver, Jennie Pacay and LPA explained the purpose of the visit. Administrators, Marie and Chris Cayabyab arrived shortly thereafter to assist with inspection. LPA toured facility and grounds. No accessible bodies of water or fire safety hazards observed. LPA toured the facility inside and outside including all of resident rooms, common areas, and kitchen area. The indoor and outdoor passageways were free of obstruction. Facility was overall clean and odor-free. Comfortable temperature is maintained and lighting is sufficient for comfort. LPA observed 5 resident rooms (4 private and 1 shared rooms). Rooms were spacious and included all required furnishings. Two full bathrooms were observed to be clean; equipped with paper towels, soap, grab bars, and non-skid mats. Hot water temperature in the kitchen, and bathroom was measured at 106 degree F. Extra linen was present. Medications, toxins and sharps were observed to be locked. 2 days for perishables and & 7 days non-perishable were observed to be present. Facility is equipped with smoke detectors and carbon monoxide detectors. Fire extinguisher were last serviced in 8/31/2023. Fire drill records were reviewed. LPA reviewed 5 resident records and all of them contained Admission Agreement, Medical Assessment- LIC 602 (Physician Order), Appraisal Needs and Service Plan, Resident Identification information, Pre-Placement Appraisals, GGRC/IPP, etc. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 LPA reviewed 2 staff files and all of them contained Personnel Records, Training Records, Health Screening Records, Job Description, Abuse Statement, First Aid/CPR, Criminal Record Statement, Criminal Background Clearance, etc. LPA reviewed P& I/ Case Resource Records for 4 residents to be adequate. During today's inspection, there were 5 residents present and 1 resident was attending the day program. LPA request for the following documents to be submitted by 2/9/2024: LIC 400 (Affidavit Regarding Client/Resident Cash Resources), Lease Agreement, LIC 308 (Designation of Facility Responsibility), Administrator Certification and Surety Bond. No deficiency cited today. This report is reviewed and discussed with administrators. A copy is provided.

Federal summary

CMS Care Compare

Not a CMS-certified facility

California RCFEs (residential care facilities for the elderly) are licensed by the state, not by CMS. CMS data only applies to skilled nursing facilities or to CCRCs that operate a licensed SNF wing.

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