Pacaldo Llc
RCFE
A Residential Care Facility for the Elderly (RCFE) is a non-medical residential care home licensed by California CDSS under Health & Safety Code §1560. Residents receive assistance with daily living activities such as bathing, dressing, meals, and medication management in a home-like setting. RCFEs are not hospitals or skilled nursing facilities — they do not provide round-the-clock medical care.
1580 Crestwood Drive · San Bruno, 94066
Quick facts
Quality snapshot
Updated April 25, 2026Compared to 214 California RCFE facilities of similar size, over the last 36 months.
Source: California Department of Social Services, Community Care Licensing Division. View raw inspection records →
Quality grade· click to show how this was calculated
Severity24thWeighted citations per bed
Repeats100thRepeat deficiencies as share of total
Frequency16thDeficiencies per inspection
Tick mark at 50% = peer median · higher percentile = better facility
Quality grade· click to show how this was calculated
Weighted citations per bed
Repeat deficiencies as share of total
Deficiencies per inspection
Tick mark at 50% = peer median · higher percentile = better facility
Pacaldo Llc scores C−. Better than 47% of comparable California RESIDENTIAL CARE ELDERLY facilities. Severity: 24th percentile. Repeats: top 0%. Frequency: bottom 16%.
Each metric is converted to a 0–100 percentile within the peer set (higher = better). The composite grade averages all four. Peer set: CA / rcfe_general / small beds (214 facilities).
Citation severity over time
↓ improvingWeighted severity score per month · 24 months
Weighted score (24mo)
39
Last citation
Jun 25
Finding distribution
6 total · 36 monthsScope × Severity (CMS A–L)
The rules that apply to this facility
California Title 22 requirements for this facility, with the specific regulation and a suggested question for each.
What training are all staff required to complete?22 CCR §87411
All direct-care staff must complete:
- 10 hours initial training within the first four weeks of employment.
- 4 hours annual in-service every year thereafter.
- Administrator certificate from a CDSS-approved program — 80 hours for first-time, 40 hours renewal every 2 years.
Ask on tour: Ask when the last staff training was completed and how it's tracked.
How many staff must be on duty overnight?22 CCR §87415
Based on 6 licensed beds:
One qualified staff member must be on call and physically on premises at all times overnight.
Violation pattern to watch for:A facility that documents a staff member as "on call" but with that person physically off-site — when the law requires on-premises presence — is in violation of this section.
Ask on tour: Ask the facility to walk you through their overnight staffing plan and confirm whether on-call staff are on premises or off-site.
What health conditions can this facility legally accept or refuse?22 CCR §87612–87615
Restricted — allowed with physician order + care plan
- Supplemental oxygen
- Insulin and injectable medications
- Indwelling or intermittent catheters
- Colostomy / ileostomy
- Stage 1 and Stage 2 pressure injuries
- Wound care (non-complex)
- Incontinence
- Contractures
Prohibited — facility must refuse or discharge
- Stage 3 or Stage 4 pressure injuries
- Feeding tubes (PEG, NG, or J-tube)
- Tracheostomies
- Active MRSA or communicable infections requiring isolation
- 24-hour skilled nursing needs
- Total ADL dependence with inability to communicate needs
A hospice waiver (HSC §1569.73) can allow continued care for residents on hospice who would otherwise fall into a prohibited category.
Ask on tour: Ask whether your loved one's specific care needs are restricted or prohibited, and what the facility's process is if needs change after admission.
What must this facility report to the state — and how fast?22 CCR §87211 / WIC §15630
- ImmediateElopement, fire, epidemic outbreak, or poisoningImmediately
- 2 hoursAbuse with serious bodily injury2-hour phone report + 2-hour written report — to the California Department of Social Services (CDSS), Adult Protective Services, and law enforcement
- 24 hrsAbuse without serious bodily injuryWithin 24 hours
- Next dayDeath of a residentPhone by next working day; written within 7 days
- Next dayInjury requiring medical treatment beyond first aidPhone by next working day; written within 7 days
- WrittenBankruptcy, foreclosure, eviction, or utility shutoff noticeWritten notice to CDSS and residents — $100/day penalty (max $2,000) for failure
Your enforcement lever:Incidents that aren't reported on time are themselves a separate violation. If you believe a reportable event wasn't filed, you can submit a complaint directly to the California Department of Social Services (CDSS).
How does CDSS enforce these rules?22 CCR §87755–87777 / HSC §1569.58
- 1Notice of DeficiencyWritten citation with a correction deadline. Facility must submit a Plan of Correction.
- 2Civil PenaltyStarts at $50/day for non-serious; $150/day for serious deficiencies — immediately, with no grace period. Repeats escalate to $150 first day + $50/day, then $1,000 first day + $100/day.
- 3Suspension of AdmissionsFacility cannot accept new residents until violations are corrected.
- 4Temporary Suspension or RevocationEmergency suspension for imminent danger; full revocation after administrative hearing.
- 5Exclusion OrderAdministrator and operator can be barred from all CDSS-licensed facilities — not just this one.
See how these rules have been applied to this specific facility:
View state inspection record and citationsState records
California Dept. of Social Services · Community Care Licensing- License number
- 415601077
- License type
- RESIDENTIAL CARE ELDERLY
- License status
- LICENSED
- License expires
- Not yet indexed
- Licensed beds
- 6
- Operator
- Pacaldo Llc
Inspections & citations
3
reports on file
6
total deficiencies
3
Type A (actual harm)
InspectionJune 10, 2025Type A5 deficiencies
Plain-language summary
During a routine unannounced inspection on June 10, 2025, the facility was found to have clean bathrooms with proper safety features, adequate food and supplies, locked medication storage, and functioning fire safety equipment. One deficiency was cited regarding facility operations, which the administrator was instructed to correct. The facility accommodates five residents in private and shared rooms with sufficient furnishings and maintained temperature and lighting.
View full inspector notes
On June 10, 2025 Licensing Program Analyst (LPA) Murial Han conducted an unannounced annual inspection. LPA met with caregivers, Winnie and Jose Coronel and explained the purpose of the visit. The administrator, Oscar Madrigal arrived shortly thereafter and assisted with the rest of the inspection. LPA toured the facility inside out and inspected the living room, dining area, kitchen, bedrooms, bathrooms, and backyard. The indoor and outdoor passageways were free of obstruction. The facility has 5 resident rooms (1 shared and 4 privates ) and 1 staff room. Furniture and furnishings were observed to be sufficient. Food supplies were sufficient of 2- days perishables and 7- days of non-perishables. Toilet, hand washing and bathing areas were observed clean and in operating condition. Showers were observed equipped with non-skid mats and grab bars. Facility exits are equipped with audible alarms. Comfortable temperature is maintained and lighting is sufficient for comfort Bed sheets, linens, and towels were observed to be sufficient and able to meet the needs of the residents at this time. Central storage for medications, sharps and chemicals were observed to be locked and inaccessible to residents in care. Hot water temperature in the kitchen and bathroom were measured at 117-119 degrees Fahrenheit. Fire extinguishers were checked and last inspected on 1/21/2025 A review of (6) resident files was conducted and noted on the LIC 858. A review of (2) staff files was conducted and noted on the LIC 859. Based on observation, deficiency is cited under California Code of Regulations, Title, 22 cited on the LIC 809D. Failure to correct the deficiencies may result in civil penalties. . This report is reviewed and discussed with administrator. A copy of this report and the appeal rights were provided.
Regulation
(b) Each resident's record shall contain at least the following information: (15) The admission agreement and pre-admission appraisal, specified in Sections 87507, Admission Agreements and 87457, Pre-admission Appraisal.
Inspector finding
Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above as LPA observed admission agreement was missing for R3 and R4 which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 06/17/2025 Plan of Correction 1 2 3 4 The administrator will develop a plan to ensure compliance and will provide a copy of the plan and a copy of the admission agreement to CCL by 6/17/2025.
Regulation
(h) The following requirements shall apply to medications which are centrally stored: (4) All centrally stored medications shall be labeled and maintained in compliance with state and federal laws. No persons other than the dispensing pharmacist shall alter a prescription label.
Inspector finding
Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above as LPA observed one of R5's medication container did not have a label by the dispensing pharmacist rather the label was hand-written which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 06/11/2025 Plan of Correction 1 2 3 4 The administrator will develop a plan to ensure compliance and will provide a copy of the plan to CCL by 6/11/2025.
Regulation
(h) The following requirements shall apply to medications which are centrally stored: (5) Each resident's medication shall be stored in its originally received container. No medications shall be transferred between containers.
Inspector finding
Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above as LPA observed one of R5's medication was not stored in its original received container as it did not have a prescription label. which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 06/11/2025 Plan of Correction 1 2 3 4 The administrator will develop a plan to ensure compliance and will provide a copy of the plan to CCL by 6/11/2025.
Regulation
(c) If the resident's physician has stated in writing that the resident is unable to determine his/her own need for nonprescription PRN medication, but can communicate his/her symptoms clearly, facility staff designated by the licensee shall be permitted to assist the resident with self-administration, provided all of the following requirements are…
Inspector finding
Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above LPA observed one of R4's medication- Refresher Tears did not have a physician order which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 06/11/2025 Plan of Correction 1 2 3 4 The administrator will develop a plan to ensure compliance and will provide a copy of the plan to CCL by 6/11/2025.
Regulation
(6) When requested by the prescribing physician or the Department, a record of dosages of medications which are centrally stored shall be maintained by the facility.
Inspector finding
Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above as LPA observed some medications for R4 and R5 were not listed on the record in which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 06/17/2025 Plan of Correction 1 2 3 4 The administrator will develop a plan to ensure compliance and will provide a copy of the plan to CCL by 6/17/2025.
InspectionMay 21, 2024Type B1 deficiency
Inspector: Murial Han
Plain-language summary
During a routine unannounced inspection in May 2024, inspectors found the facility clean and well-maintained, with secure storage for medications and chemicals, functioning bathrooms and showers equipped with safety bars, sufficient food and linens, and working fire safety equipment. One deficiency was cited related to state regulations, and the facility was asked to submit documentation on property control and insurance by a specified date. The inspector discussed findings with the administrator and provided a copy of the report.
View full inspector notes
On May 21, 2024 Licensing Program Analyst (LPA) Murial Han conducted an unannounced annual inspection. LPA met with caregiver, Angelito Sotingco and explained the purpose of the visit. The administrator, Oscar Madrigal arrived shortly thereafter and assisted with the rest of the inspection. LPA toured the facility inside out and inspected the living room, dining area, kitchen, bedrooms, bathrooms, and backyard. The indoor and outdoor passageways were free of obstruction. The facility has 5 resident rooms (1 shared and 4 privates ) and 1 staff room. Furniture and furnishings were observed to be sufficient. Food supplies were sufficient of 2- days perishables and 7- days of non-perishables. Toilet, hand washing and bathing areas were observed clean and in operating condition. Showers were observed equipped with non-skid mats and grab bars. Facility exits are equipped with audible alarms. Comfortable temperature is maintained and lighting is sufficient for comfort Bed sheets, linens, and towels were observed to be sufficient and able to meet the needs of the residents at this time. Central storage for medications, sharps and chemicals were observed to be locked and inaccessible to residents in care. Hot water temperature in the kitchen and bathroom were measured at 108-119 degrees Fahrenheit. Fire extinguishers were checked and last inspected on 9/25/23. A review of (5) resident files was conducted and noted on the LIC 858. A review of (2) staff files was conducted and noted on the LIC 859. The following documents were requested submitted to CCL by 5/23/24: - Control of Property, LIC 500, and Liability Insurance. Based on observation, deficiency is cited under California Code of Regulations, Title, 22 cited on the LIC 809D. Failure to correct the deficiencies may result in civil penalties. . This report is reviewed and discussed with administrator. A copy of this report and the appeal rights were provided.
Inspector finding
LPA observed 2 residents have a half bedrail without a physician's order. Deficient Practice Statement 1 2 3 4 Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above as LPA observed 2 residents have a half bedrail without a physician's order. which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 05/29/2024 Plan of Correction 1 2 3 4 The administrator will submit a plan to ensure compliance…
ComplaintJuly 7, 2021No deficiencies
Inspector: Jaime Vado
Plain-language summary
During a routine inspection on July 7, 2021, inspectors found the facility's physical environment, safety practices, infection control measures, and staff qualifications all in order, with no violations cited. The facility was asked to submit updated emergency planning documents and a COVID mitigation plan by mid-July. All residents, staff, and medications were appropriately supervised and secured.
View full inspector notes
On 07/07/2021, Licensing Program Analyst (LPA) Jaime Vado toured facility's building and grounds. LPA met with caregiver Josephine Quiba and explained purpose of today's inspection. Administrator Oscar Madrigal arrived at facility at 1040 and met with LPA. No accessible bodies of water or fire safety hazards observed. Infection control practices are reviewed: entry procedures, staff training and policies, resident monitoring, containment strategies, environmental preparation and cleaning. PPE supply is observed as in place. Medications, toxins and sharps are stored appropriately and inaccessible to clients. Facility ambient temperature is comfortable and lighting is sufficient for residents and staff safety. Toilet and bathing facilities are equipped with grab bars and non-skid flooring material. Liquid soap is available. First-aid kit is inspected and complete. A disaster and mass casualty plan is present but needs to be updated. There are 5 residents present and 2 staff and administrator. Criminal record clearances or exemptions for facility staff or other individuals who have client contact have been reviewed. Staff files reviewed and are current with first aid cards and training materials. New staff is present on this day is associated and being trained. COVID mitigation plan (LIC808) is not present in the facility but has been submitted to CCLD for review. LPA is requesting the LIC808 to be received by 07/09/2021. The following updated forms are requested to be submitted to CCLD by 07/16/2021 : • LIC 308 Designation of Administrative Responsibility • LIC 500 Personnel Report • LIC 610E Emergency Disaster Plan • Articles of incorporation • Neighborhood complaint procedures No deficiencies cited. Report is reviewed with administrator.
Federal summary
CMS Care CompareNot a CMS-certified facility
California RCFEs (residential care facilities for the elderly) are licensed by the state, not by CMS. CMS data only applies to skilled nursing facilities or to CCRCs that operate a licensed SNF wing.
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