Nanay's Home
RCFE
A Residential Care Facility for the Elderly (RCFE) is a non-medical residential care home licensed by California CDSS under Health & Safety Code §1560. Residents receive assistance with daily living activities such as bathing, dressing, meals, and medication management in a home-like setting. RCFEs are not hospitals or skilled nursing facilities — they do not provide round-the-clock medical care.
2460 Evergreen Drive · San Bruno, 94066
Quick facts
Quality snapshot
Updated April 25, 2026Compared to 214 California RCFE facilities of similar size, over the last 36 months.
Source: California Department of Social Services, Community Care Licensing Division. View raw inspection records →
Quality grade· click to show how this was calculated
Severity33thWeighted citations per bed
Repeats100thRepeat deficiencies as share of total
Frequency39thDeficiencies per inspection
Tick mark at 50% = peer median · higher percentile = better facility
Quality grade· click to show how this was calculated
Weighted citations per bed
Repeat deficiencies as share of total
Deficiencies per inspection
Tick mark at 50% = peer median · higher percentile = better facility
Nanay's Home scores C. Better than 57% of comparable California RESIDENTIAL CARE ELDERLY facilities. Severity: 33th percentile. Repeats: top 0%. Frequency: 39th percentile.
Each metric is converted to a 0–100 percentile within the peer set (higher = better). The composite grade averages all four. Peer set: CA / rcfe_general / small beds (214 facilities).
Citation severity over time
↓ improvingWeighted severity score per month · 24 months
Weighted score (24mo)
19
Last citation
Oct 25
Finding distribution
4 total · 36 monthsScope × Severity (CMS A–L)
The rules that apply to this facility
California Title 22 requirements for this facility, with the specific regulation and a suggested question for each.
What training are all staff required to complete?22 CCR §87411
All direct-care staff must complete:
- 10 hours initial training within the first four weeks of employment.
- 4 hours annual in-service every year thereafter.
- Administrator certificate from a CDSS-approved program — 80 hours for first-time, 40 hours renewal every 2 years.
Ask on tour: Ask when the last staff training was completed and how it's tracked.
How many staff must be on duty overnight?22 CCR §87415
Based on 4 licensed beds:
One qualified staff member must be on call and physically on premises at all times overnight.
Violation pattern to watch for:A facility that documents a staff member as "on call" but with that person physically off-site — when the law requires on-premises presence — is in violation of this section.
Ask on tour: Ask the facility to walk you through their overnight staffing plan and confirm whether on-call staff are on premises or off-site.
What health conditions can this facility legally accept or refuse?22 CCR §87612–87615
Restricted — allowed with physician order + care plan
- Supplemental oxygen
- Insulin and injectable medications
- Indwelling or intermittent catheters
- Colostomy / ileostomy
- Stage 1 and Stage 2 pressure injuries
- Wound care (non-complex)
- Incontinence
- Contractures
Prohibited — facility must refuse or discharge
- Stage 3 or Stage 4 pressure injuries
- Feeding tubes (PEG, NG, or J-tube)
- Tracheostomies
- Active MRSA or communicable infections requiring isolation
- 24-hour skilled nursing needs
- Total ADL dependence with inability to communicate needs
A hospice waiver (HSC §1569.73) can allow continued care for residents on hospice who would otherwise fall into a prohibited category.
Ask on tour: Ask whether your loved one's specific care needs are restricted or prohibited, and what the facility's process is if needs change after admission.
What must this facility report to the state — and how fast?22 CCR §87211 / WIC §15630
- ImmediateElopement, fire, epidemic outbreak, or poisoningImmediately
- 2 hoursAbuse with serious bodily injury2-hour phone report + 2-hour written report — to the California Department of Social Services (CDSS), Adult Protective Services, and law enforcement
- 24 hrsAbuse without serious bodily injuryWithin 24 hours
- Next dayDeath of a residentPhone by next working day; written within 7 days
- Next dayInjury requiring medical treatment beyond first aidPhone by next working day; written within 7 days
- WrittenBankruptcy, foreclosure, eviction, or utility shutoff noticeWritten notice to CDSS and residents — $100/day penalty (max $2,000) for failure
Your enforcement lever:Incidents that aren't reported on time are themselves a separate violation. If you believe a reportable event wasn't filed, you can submit a complaint directly to the California Department of Social Services (CDSS).
How does CDSS enforce these rules?22 CCR §87755–87777 / HSC §1569.58
- 1Notice of DeficiencyWritten citation with a correction deadline. Facility must submit a Plan of Correction.
- 2Civil PenaltyStarts at $50/day for non-serious; $150/day for serious deficiencies — immediately, with no grace period. Repeats escalate to $150 first day + $50/day, then $1,000 first day + $100/day.
- 3Suspension of AdmissionsFacility cannot accept new residents until violations are corrected.
- 4Temporary Suspension or RevocationEmergency suspension for imminent danger; full revocation after administrative hearing.
- 5Exclusion OrderAdministrator and operator can be barred from all CDSS-licensed facilities — not just this one.
See how these rules have been applied to this specific facility:
View state inspection record and citationsState records
California Dept. of Social Services · Community Care Licensing- License number
- 415600991
- License type
- RESIDENTIAL CARE ELDERLY
- License status
- LICENSED
- License expires
- Not yet indexed
- Licensed beds
- 4
- Operator
- G&g Residential Services Llc
Inspections & citations
3
reports on file
4
total deficiencies
1
Type A (actual harm)
Other visitOctober 28, 2025Type B1 deficiency
Plain-language summary
During a routine unannounced inspection on October 28, 2025, inspectors found the facility to be clean and well-equipped with proper safety features, adequate food and medication storage, and working smoke and carbon monoxide detectors. However, they cited a deficiency related to chipped paint in multiple areas and broken baseboards throughout the facility. The administrator was notified and given time to correct these issues.
View full inspector notes
On October 28, 2025, Licensing Program Analyst(LPA) Murial Han conducted an unannounced annual inspection. LPA met administrator, Ruth Gripo and caregiver, Johanna Belleza and LPA explained the purpose of today's visit. LPA toured the facility inside and outside including the bedrooms (4 private rooms), 2 full- bathrooms, kitchen, 2 living and dining rooms. The facility observed to be cleaned, and tidy. Bedrooms were equipped with the required furniture for residents to use. Bathrooms are equipped with grab bars, and nonskid tile. Facility temperature is comfortable. Hot water temperature in the bathrooms were measured at 105-108 F degrees. Central stored medication, toxins and sharps objects were observed to be locked and inaccessible to residents. During the tour of the facility, LPA observed chipped paint in the common area, kitchen, resident rooms, etc and broken baseboard throughout the facility. Emergency drills, and staff training records were reviewed. Food supplies were observed to be adequate. Facility is equipped with smoke detectors and carbon monoxide detectors. Fire extinguisher was last serviced on May 14, 2025. LPA reviewed P & I records for 3 residents to be adequate. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 A review of (3) resident files was conducted and noted on the LIC 858. A review of (2) staff files was conducted and noted on the LIC 859. LPA requested for a copy of the lease agreement to be submitted by 10/31/25. Based on observation, deficiency is cited under California Code of Regulations, Title, 22 cited on the LIC 809D. Failure to correct the deficiencies may result in civil penalties. This report is reviewed and discussed with administrator, Ruth Gripo. A copy of the report is provided and appeal rights.
Regulation
87303 Maintenance and Operation (a) The facility shall be clean, safe, sanitary and in good repair at all times.
Inspector finding
LPA observed chipped paint and broken baseboards throughout the facility. Deficient Practice Statement 1 2 3 4 Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above as LPA observed chipped paint and broken baseboards throughout the facility. which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 11/11/2025 Plan of Correction 1 2 3 4 The licensee will work with the property owner to repair …
InspectionJune 16, 2025No deficiencies
Plain-language summary
During a routine unannounced inspection on June 16, 2025, licensing staff delivered an immediate exclusion letter to the facility, prohibiting one staff member from working there. The administrator was notified and provided a copy of the letter. The reason for the exclusion is not stated in this inspection report.
View full inspector notes
On 6/16/2025 Licensing Program Analyst (LPA) Grace Donato conducted an unannounced visit. LPA met with Administrator Ruth Gripo. LPA explained the purpose of today's visit. LPA delivered an immediate exclusion letter to exclude a staff (S1) who is currently working in the facility. Staff was advised that S1 is not allowed to work in the facility. The letter was given to and reviewed by Administrator. This report is reviewed and discussed, and a copy is provided.
InspectionOctober 17, 2024Type A3 deficiencies
Inspector: Murial Han
Plain-language summary
On October 17, 2024, state licensing staff conducted an unannounced annual inspection of the facility and found it clean, well-maintained, and properly equipped with safety features including grab bars, smoke and carbon monoxide detectors, and locked medication storage. Staff training and resident records were reviewed and found to be in order. One deficiency was cited during the inspection, and the facility was notified of appeal rights.
View full inspector notes
On October 17, 2024, Licensing Program Analyst(LPA) Murial Han conducted an unannounced annual inspection. Upon entry, LPA met with caregiver, Johanna Balleza and LPA explained the purpose of today's visit. The administrator, Ruth Gripo arrived shortly thereafter and assisted with the inspection. LPA toured the facility inside and outside including the bedrooms (4 private rooms), 2 full- bathrooms, kitchen, 2 living and dining rooms. The facility observed to be cleaned, tidy and in good repair. Bedrooms were equipped with the required furniture for residents to use. Bathrooms are equipped with grab bars, and nonskid tile. Facility temperature is comfortable. Hot water temperature in the bathrooms were measured at 105-108 degrees F. Central stored medication, toxins and sharps objects were observed to be locked and inaccessible to residents. Emergency drills, and staff training records were reviewed. Food supplies were observed to be adequate. Facility is equipped with smoke detectors and carbon monoxide detectors. Fire extinguisher was last serviced on May 17, 2024. LPA reviewed P & I records for 4 residents to be adequate. A review of (4) resident files was conducted and noted on the LIC 858. A review of (4) staff files was conducted and noted on the LIC 859. Based on observation, deficiency is cited under California Code of Regulations, Title, 22 cited on the LIC 809D. Failure to correct the deficiencies may result in civil penalties. This report is reviewed and discussed with administrator, Ruth Gripo. A copy of the report is provided and appeal rights.
Regulation
(b) The medical assessment shall include, but not be limited to: (1) A physical examination of the resident indicating the physician's primary diagnosis and secondary diagnosis, if any and results of an examination for communicable tuberculosis, other contagious/infectious or contagious diseases or other medical conditions which would preclude car…
Inspector finding
Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above as 4 out of 4 residents did not have results of an examination for communicable Tuberculosis which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 10/18/2024 Plan of Correction 1 2 3 4 The administrator will develop a plan to ensure this does not happen again and the plan shall indicate the date that the facility will obtain this information…
Regulation
(c) The licensee shall arrange a meeting with the resident, the resident's representative, if any, appropriate facility staff, and a representative of the resident's home health agency, if any, when there is significant change in the resident's condition, or once every 12 months, whichever occurs first, as specified in Section 87467, Resident Parti…
Inspector finding
Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above as 4 out of 4 resident's appraisal needs and service plans did not indicate a meeting was held with the resident, the resident's representative, etc. as the reports were not signed by the client/ or the authorized responsible party which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 10/24/2024 Plan of Correction 1 2 3 4 The administra…
Regulation
(a) Based on the individual's preadmission appraisal, and subsequent changes to that appraisal, the facility shall provide assistance and care for the resident in those activities of daily living which the resident is unable to do for himself/herself. Postural supports may be used under the following conditions: (3) A written order from a physicia…
Inspector finding
Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above as Resident #1 (R1) has bed rail by the head of the bed without a physician's order which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 10/24/2024 Plan of Correction 1 2 3 4 The administrator will develop a plan to prevent this from happening again and provided a copy of the physician's order to CCL by 10/24/24.
Federal summary
CMS Care CompareNot a CMS-certified facility
California RCFEs (residential care facilities for the elderly) are licensed by the state, not by CMS. CMS data only applies to skilled nursing facilities or to CCRCs that operate a licensed SNF wing.
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