C & C Carehome
RCFE
A Residential Care Facility for the Elderly (RCFE) is a non-medical residential care home licensed by California CDSS under Health & Safety Code §1560. Residents receive assistance with daily living activities such as bathing, dressing, meals, and medication management in a home-like setting. RCFEs are not hospitals or skilled nursing facilities — they do not provide round-the-clock medical care.
2700 Oakmont Drive · San Bruno, 94066
Quick facts
Quality snapshot
Updated April 25, 2026Compared to 214 California RCFE facilities of similar size, over the last 36 months.
Source: California Department of Social Services, Community Care Licensing Division. View raw inspection records →
Quality grade· click to show how this was calculated
Severity5thWeighted citations per bed
Repeats100thRepeat deficiencies as share of total
Frequency4thDeficiencies per inspection
Tick mark at 50% = peer median · higher percentile = better facility
Quality grade· click to show how this was calculated
Weighted citations per bed
Repeat deficiencies as share of total
Deficiencies per inspection
Tick mark at 50% = peer median · higher percentile = better facility
C & C Carehome scores D. Better than 36% of comparable California RESIDENTIAL CARE ELDERLY facilities. Severity: bottom 5%. Repeats: top 0%. Frequency: bottom 4%.
Each metric is converted to a 0–100 percentile within the peer set (higher = better). The composite grade averages all four. Peer set: CA / rcfe_general / small beds (214 facilities).
Citation severity over time
stableWeighted severity score per month · 24 months
Weighted score (24mo)
119
Last citation
Aug 25
Finding distribution
14 total · 36 monthsScope × Severity (CMS A–L)
The rules that apply to this facility
California Title 22 requirements for this facility, with the specific regulation and a suggested question for each.
What training are all staff required to complete?22 CCR §87411
All direct-care staff must complete:
- 10 hours initial training within the first four weeks of employment.
- 4 hours annual in-service every year thereafter.
- Administrator certificate from a CDSS-approved program — 80 hours for first-time, 40 hours renewal every 2 years.
Ask on tour: Ask when the last staff training was completed and how it's tracked.
How many staff must be on duty overnight?22 CCR §87415
Based on 6 licensed beds:
One qualified staff member must be on call and physically on premises at all times overnight.
Violation pattern to watch for:A facility that documents a staff member as "on call" but with that person physically off-site — when the law requires on-premises presence — is in violation of this section.
Ask on tour: Ask the facility to walk you through their overnight staffing plan and confirm whether on-call staff are on premises or off-site.
What health conditions can this facility legally accept or refuse?22 CCR §87612–87615
Restricted — allowed with physician order + care plan
- Supplemental oxygen
- Insulin and injectable medications
- Indwelling or intermittent catheters
- Colostomy / ileostomy
- Stage 1 and Stage 2 pressure injuries
- Wound care (non-complex)
- Incontinence
- Contractures
Prohibited — facility must refuse or discharge
- Stage 3 or Stage 4 pressure injuries
- Feeding tubes (PEG, NG, or J-tube)
- Tracheostomies
- Active MRSA or communicable infections requiring isolation
- 24-hour skilled nursing needs
- Total ADL dependence with inability to communicate needs
A hospice waiver (HSC §1569.73) can allow continued care for residents on hospice who would otherwise fall into a prohibited category.
Ask on tour: Ask whether your loved one's specific care needs are restricted or prohibited, and what the facility's process is if needs change after admission.
What must this facility report to the state — and how fast?22 CCR §87211 / WIC §15630
- ImmediateElopement, fire, epidemic outbreak, or poisoningImmediately
- 2 hoursAbuse with serious bodily injury2-hour phone report + 2-hour written report — to the California Department of Social Services (CDSS), Adult Protective Services, and law enforcement
- 24 hrsAbuse without serious bodily injuryWithin 24 hours
- Next dayDeath of a residentPhone by next working day; written within 7 days
- Next dayInjury requiring medical treatment beyond first aidPhone by next working day; written within 7 days
- WrittenBankruptcy, foreclosure, eviction, or utility shutoff noticeWritten notice to CDSS and residents — $100/day penalty (max $2,000) for failure
Your enforcement lever:Incidents that aren't reported on time are themselves a separate violation. If you believe a reportable event wasn't filed, you can submit a complaint directly to the California Department of Social Services (CDSS).
How does CDSS enforce these rules?22 CCR §87755–87777 / HSC §1569.58
- 1Notice of DeficiencyWritten citation with a correction deadline. Facility must submit a Plan of Correction.
- 2Civil PenaltyStarts at $50/day for non-serious; $150/day for serious deficiencies — immediately, with no grace period. Repeats escalate to $150 first day + $50/day, then $1,000 first day + $100/day.
- 3Suspension of AdmissionsFacility cannot accept new residents until violations are corrected.
- 4Temporary Suspension or RevocationEmergency suspension for imminent danger; full revocation after administrative hearing.
- 5Exclusion OrderAdministrator and operator can be barred from all CDSS-licensed facilities — not just this one.
See how these rules have been applied to this specific facility:
View state inspection record and citationsState records
California Dept. of Social Services · Community Care Licensing- License number
- 415600425
- License type
- RESIDENTIAL CARE ELDERLY
- License status
- LICENSED
- License expires
- Not yet indexed
- Licensed beds
- 6
- Operator
- Ethel Gumban & Emmanuel Gumban
Inspections & citations
3
reports on file
14
total deficiencies
11
Type A (actual harm)
InspectionApril 1, 2026No deficiencies
Plain-language summary
On April 1, 2026, the state conducted an unannounced visit to investigate the facility's closure, which the owner had reported in October 2025 after losing control of the property. The inspector was unable to enter the original facility but visited the temporary location where residents were being cared for and spoke with staff and the owner by phone. The state is proceeding with formal closure of the original facility.
View full inspector notes
On April 1, 2026, Licensing Program Analyst (LPA) Murial Han conducted an unannounced case management visit for facility closure. Licensee notified CCLD of facility closure on 10/16/2025, as the licensee lost control of property. Upon arrival at the facility, LPA was not able to enter the facility as the licensee no longer has access to the facility. However, LPA walked around the outdoor area and did not observed resident care. Subsequently, LPA arrived at the new location fac # 415601179 and LPA met with caregivers, Delia Corteza and Cora Rodriguez and LPA explained the purpose of today's visit. Caregiver, Delia called and informed the administrator of LPA's visit and LPA explained the purpose of the visit. LPA spoke with the licensee over the phone who stated that the property has been sold. CCLD will be proceeding with the closure. A forfeiture letter will be sent to licensee and the facility number 415600425 shall be closed. This report is reviewed, and discussed with caregiver. A copy is provided.
InspectionAugust 5, 2025Type A14 deficiencies
Plain-language summary
During a routine annual inspection on August 5, 2025, inspectors found cleanliness issues including black dust and particles on kitchen and bathroom floors, black buildup on the kitchen vent, broken tiles around the sink, and a wooden fence with chipped paint and sharp edges; they also found that sharps were stored unlocked and accessible to residents. Staff training records were incomplete or missing for two employees, one resident admitted the day before inspection had a blank pre-admission evaluation, another resident had bed rails without a doctor's written order, and the facility could not provide current liability insurance or proof of required annual safety plan reviews. The facility was notified of these violations and failure to correct them may result in penalties.
View full inspector notes
On August 5, 2025 Licensing Program Analyst (LPA) Murial Han conducted an unannounced annual inspection. Upon arrival, LPA was greeted by caregiver, Corazon Rodriguez and LPA explained the purpose of today's visit. The Administrator, Ethel Gumban arrival shortly thereafter and assisted with the inspection. LPAs toured the facility and grounds. No accessible bodies of water or fire safety hazards observed. This is a single story home with 4 resident rooms, 2 full baths, one a half bath, and 1 staff room. LPA observed 2 shared resident rooms. LPA observed the other 2 resident rooms to be private. LPA toured the living and dining room and observed it to be clean and clear from any tripping hazards. A comfortable temperate is maintained. Lighting was sufficient for comfort. Extra linen was observed to be present. LPA toured the kitchen and observed medication, and chemicals to be locked and inaccessible to residents in care. LPA observed sharps in the kitchen drawer to be unlocked and accessible to residents in care. LPA toured the kitchen and observed 2 day perishable and 7 day non-perishable. LPA toured the garage where the washer and dryer were observed to be in good working condition. Hot water temperature in the kitchen and bathroom were measured at 106- 112 degrees Fahrenheit. Fire extinguishers were checked and last inspected on 3/20/2025. Disaster drills were reviewed. A review of (5) resident files was conducted and noted on the LIC 858. A review of (2) staff files was conducted and noted on the LIC 859. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 During the tour of the facility at 9:47AM, LPA observed the kitchen floor edges, the bathroom floor and the living room floor appeared with black dust, and brown particles, the rice cooker has brown spots, the kitchen vent consists of black sticky particles and the top of the refrigerator has a layer of black and grey particle. In addition, LPA observed the tiles around the kitchen sink were broken and the wooden fence in the backyard moves with chipped paint and sharp edges. During the review of personnel file review, LPA observed, Staff #1 (S1) was hired in May 2025 and the facility was not able to provide training records to proof that the on-the-job training was completed accordingly and the facility was not able to provide training records to proof that S1 has received sufficient training. LPA observed the facility was not able to provide documents to proof that the annual training was completed for staff #2 (S2). During the review of resident files, LPA observed resident #6 (R6) was admitted on 8/4/2025 and the pre-admission appraisal was blank, and resident #2 (R2)'s Communicable Tuberculosis status was blank on the medical assessment In addition, R2 has bed rails without a written order by the physician and R1 has bed rails and pads on both sides of the bed that extend the entire bed. Based on S1’s Personnel Record (LIC501), S1 was hired on May 21, 2025, but the Dementia Training records included S1’s signatures for attending three in-services in February 2025. The administrator/licensee was not able to explain the signatures. The above findings poses/posed an immediate health, safety or personal rights risk to persons in care. During the review of the facility's records, the administrator/licensee was not able to provide a copy of the current Liability Insurance, the administrator/licensee was not able to provide proof that the emergency/disaster plan was reviewed annually and the administrator/licensee was not able to provide documents to proof that the reappraisals for resident #1( R1), resident #3 (R3) and resident #5 (R5) were completed. The above findings poses/posed a potential health, safety or personal rights risk to persons in care. Based on observation, deficiency is cited under California Code of Regulations, Title, 22 cited on the LIC 809D. Failure to correct the deficiencies may result in civil penalties. This report is reviewed and discussed with the administrator/licensee. A copy of the report and appeal rights were provided.
Regulation
(c) The medical assessment shall include, but not be limited to: (1) A physical examination of the resident indicating the licensed medical professional's diagnosis or diagnoses and results of an examination for all of the following: (A) Communicable tuberculosis.
Inspector finding
Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above R2's Communicable Tuberculosis status was blank on the medical assessment which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 08/06/2025 Plan of Correction 1 2 3 4 The administrator will provide a plan of correction on how to obtain the TB status and submit a plan to CCL by 8/6/2025 and the plan shall indicate the date of completion no l…
Regulation
(a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors.
Inspector finding
Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above at 9:47am, during the facility tour, LPA observed the tiles around the kitchen sink were broken and the wooden fence in the backyard moves with chipped paint and sharp edges. which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 08/06/2025 Plan of Correction 1 2 3 4 The administrator/licensee will submit a plan of correction indicating the r…
Regulation
(a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. (1) Floor surfaces in bath, laundry and kitchen areas shall be maintained in a clean, sanitary, and odorless condition.
Inspector finding
Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above at 9:47am, during the facility tour, LPA observed the kitchen floor edges, the bathroom floor and the living room floor appeared with black dust, black and brown particles, the rice cooker has brown spots, the kitchen vent consists of black sticky particles and the top of the refrigerator has a layer of black and grey particle. which poses an immediate health, safety or personal rights …
Regulation
(a) Except as specified in subsection (b), the licensee shall ensure that disinfectants, cleaning solutions, poisonous substances, knives, matches, tools, sharp objects, and other similar items which could pose a danger to residents are in locked storage and are not left unattended if outside the locked storage.
Inspector finding
Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above as during the facility tour, LPA observed the knifes in the kitchen drawer was unlocked and accessible to residents in care which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 08/06/2025 Plan of Correction 1 2 3 4 The administrator/licensee will replace the key for the drawer and in-service staff to lock the drawer at all times. The admini…
Regulation
(d) All personnel shall be given on the job training or have related experience in the job assigned to them. This training and/or related experience shall provide knowledge of and skill in the following, as appropriate for the job assigned and as evidenced by safe and effective job performance:
Inspector finding
Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above S1 was hired in May 2025 and the facility was not able to provide training records to proof that the on-the - job training was completed accordingly which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 08/06/2025 Plan of Correction 1 2 3 4 The administrator will provide a plan of correction indicating the date that S1 will complete all the …
Regulation
(1) The department shall adopt regulations to require staff members of residential care facilities for the elderly who assist residents with personal activities of daily living to receive appropriate training. This training shall consist of 40 hours of training. A staff member shall complete 20 hours, including six hours specific to dementia care, …
Inspector finding
Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above S1 was hired in May 2025 and the facility was not able to provide training records to proof that S1 has received sufficient training which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 08/06/2025 Plan of Correction 1 2 3 4 The administrator will provide a plan of correction indicating the date that S1 will complete all the required traini…
Regulation
(2) In addition to paragraph (1), training requirements shall also include an additional 20 hours annually, eight hours of which shall be dementia care training, as required by subdivision (a) of Section 1569.626, and four hours of which shall be specific to postural supports, restricted health conditions, and hospice care, as required by subdivisi…
Inspector finding
Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above The facility was not able to provide documents to proof that the annual training was completed for S2 which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 08/06/2025 Plan of Correction 1 2 3 4 The administrator will provide a plan of correction indicating the date that S2 will complete all the required training and the date of completion sh…
Regulation
(c) Prior to admission a determination of the prospective resident's suitability for admission shall be completed and shall include an appraisal of their individual service needs in comparison with the admission criteria specified in Section 87455, Acceptance and Retention Limitations.
Inspector finding
Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above R6 was admitted on 8/4/2025 and the pre-admission appraisal was blank which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 08/06/2025 Plan of Correction 1 2 3 4 The administrator/licensee will complete the pre-admission appraisal for R6 and will provide a copy to CCL by 8/6/2025.
Regulation
(a) Based on the individual's preadmission appraisal, and subsequent changes to that appraisal, the facility shall provide assistance and care for the resident in those activities of daily living which the resident is unable to do for himself/herself. Postural supports may be used under the following conditions: (3) A written order from a physicia…
Inspector finding
Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above as R2 has bed rails without a written physician's order which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 08/06/2025 Plan of Correction 1 2 3 4 The administrator will provide a plan of correction on how to obtain the written physician's order for the bed rail and submit a plan to CCL by 8/6/2025 and the plan shall indicate the date of c…
Regulation
(B) Bed rails that extend the entire length of the bed are prohibited except for residents who are currently receiving hospice care and have a hospice care plan that specifies the need for full bed rails.
Inspector finding
Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above as LPA observed R1 has bed rails and pads on both sides of the bed that extend the entire bed which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 08/06/2025 Plan of Correction 1 2 3 4 The administrator/licensee will provide a plan of correction indicating a reassessment of the bed rails and the pads and the plan shall indicate the facili…
Regulation
(a) The pre-admission appraisal, as specified in Section 87457, Pre-Admission Appraisal, shall be updated, in writing as frequently as necessary or once every 12 months, whichever occurs first, to note significant changes in condition, as defined in Section 87101, Definitions, and to keep the appraisal accurate. For the purposes of this section, th…
Inspector finding
Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above as the facility was not able to provide documents to proof that the reappraisals are completed for R1, R3 and R5. which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 08/13/2025 Plan of Correction 1 2 3 4 The administrator/licensee will submit a copy of the reappraisals for R1, R3 and R5 to CCL by 8/13/2025.
Regulation
(d) A facility shall review the plan annually and make updates as necessary, including changes in floor plans and the population served. The licensee or administrator shall sign and date documentation to indicate that the plan has been reviewed and updated as necessary.
Inspector finding
Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above as the administrator/ licensee was not able to provide proof that the plan was reviewed annually which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 08/13/2025 Plan of Correction 1 2 3 4 The administrator/licensee will submit a copy of the annual review of the emergency/disaster plan to CCL by 8/13/2025.
Regulation
On and after July 1, 2015, all residential care facilities for the elderly, except those facilities that are an integral part of a continuing care retirement community, shall maintain liability insurance covering injury to residents and guests in the amount of at least one million dollars ($1,000,000) per occurrence and three million dollars ($3,00…
Inspector finding
Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above as the administrator/licensee was not able to provide a copy of the current Liability Insurance. which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 08/13/2025 Plan of Correction 1 2 3 4 The administrator/licensee will provide a copy of the current liability insurance to CCL by 8/13/2025.
Regulation
87207 False Claims No licensee, officer or employee of a licensee shall make or disseminate any false or misleading statement regarding the facility or any of the services provided by the facility.
Inspector finding
Based on S1’s Personnel Record (LIC501), S1 was hired on May 21, 2025, but the Dementia Training records included S1’s signatures for attending three in-services in February 2025. The administrator/licensee was not able to explain the signatures. Deficient Practice Statement 1 2 3 4 Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above Based on S1’s Personnel Record (LIC501), S1 was hired on May 21, 2025, but the Dementia Training records…
InspectionAugust 13, 2024No deficiencies
Inspector: Murial Han
Plain-language summary
A routine unannounced inspection was conducted on August 13, 2024. The inspector found the facility clean and well-maintained, with appropriate storage of medications and chemicals, safe water temperatures, and current fire safety equipment. No violations were cited.
View full inspector notes
On August 13, 2024 Licensing Program Analyst (LPA) Murial Han conducted an unannounced annual inspection. Upon arrival, LPA was greeted by caregiver, Cesar Medina and LPA explained the purpose of today's visit. The Administrator, Ethel Gumban arrival shortly thereafter and assisted with the inspection. LPAs toured the facility and grounds. No accessible bodies of water or fire safety hazards observed. This is a single story home with 4 resident rooms, 2 full baths, one a half bath, and 1 staff room. LPA observed 2 shared resident rooms. LPA observed the other 2 resident rooms to be private. LPA observed all bathrooms to be clean and odor free. LPA toured the living and dining room and observed it to be clean and clear from any tripping hazards. A comfortable temperate is maintained. Lighting was sufficient for comfort. Extra linen was observed to be present. LPA toured the kitchen and observed medication, sharps, and chemicals to be locked and stored appropriately and inaccessible to residents. LPA toured the kitchen and observed 2 day perishable and 7 day non-perishable. LPA toured the garage where the washer and dryer were observed to be in good working condition. Hot water temperature in the kitchen and bathroom were measured at 112-114 degrees Fahrenheit. Fire extinguishers were checked and last inspected on 4/9/2024. Disaster drills were reviewed. A review of (5) resident files was conducted and noted on the LIC 858. A review of (2) staff files was conducted and noted on the LIC 859. No deficiency is cited today. LPA reviewed report with Administrator and a copy is provided
Federal summary
CMS Care CompareNot a CMS-certified facility
California RCFEs (residential care facilities for the elderly) are licensed by the state, not by CMS. CMS data only applies to skilled nursing facilities or to CCRCs that operate a licensed SNF wing.
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