StarlynnCare

California · Redwood City

Mariner's Green Residential Care

RCFE

A Residential Care Facility for the Elderly (RCFE) is a non-medical residential care home licensed by California CDSS under Health & Safety Code §1560. Residents receive assistance with daily living activities such as bathing, dressing, meals, and medication management in a home-like setting. RCFEs are not hospitals or skilled nursing facilities — they do not provide round-the-clock medical care.

380 Ensign Lane · Redwood City, 94065

Quick facts

Licensed beds6
Memory careNot listed
Last inspectionMar 2026
Last citationMar 2026
Operated byGuevarra, Carlito G
Map showing location of Mariner's Green Residential Care

Quality snapshot

Updated April 25, 2026

Compared to 214 California RCFE facilities of similar size, over the last 36 months.

Source: California Department of Social Services, Community Care Licensing Division. View raw inspection records →

Quality grade· click to show how this was calculated

Severity
16th

Weighted citations per bed

Repeats
100th

Repeat deficiencies as share of total

Frequency
32th

Deficiencies per inspection

Tick mark at 50% = peer median · higher percentile = better facility

Mariner's Green Residential Care scores C−. Better than 49% of comparable California RESIDENTIAL CARE ELDERLY facilities. Severity: bottom 16%. Repeats: top 0%. Frequency: 32th percentile.

Each metric is converted to a 0–100 percentile within the peer set (higher = better). The composite grade averages all four. Peer set: CA / rcfe_general / small beds (214 facilities).

Citation severity over time

↑ worsening

Weighted severity score per month · 24 months

May 24peer medianApr 26

Weighted score (24mo)

30

Last citation

Mar 26

Finding distribution

7 total · 36 months

Scope × Severity (CMS A–L)

IsolatedPatternWidespreadJKLG4HID3EFABCSev 4 · IJSev 3Sev 2Sev 1

View inspections & citations

The rules that apply to this facility

California Title 22 requirements for this facility, with the specific regulation and a suggested question for each.

What training are all staff required to complete?22 CCR §87411

All direct-care staff must complete:

  • 10 hours initial training within the first four weeks of employment.
  • 4 hours annual in-service every year thereafter.
  • Administrator certificate from a CDSS-approved program — 80 hours for first-time, 40 hours renewal every 2 years.

Ask on tour: Ask when the last staff training was completed and how it's tracked.

How many staff must be on duty overnight?22 CCR §87415

Based on 6 licensed beds:

One qualified staff member must be on call and physically on premises at all times overnight.

Violation pattern to watch for:A facility that documents a staff member as "on call" but with that person physically off-site — when the law requires on-premises presence — is in violation of this section.

Ask on tour: Ask the facility to walk you through their overnight staffing plan and confirm whether on-call staff are on premises or off-site.

What health conditions can this facility legally accept or refuse?22 CCR §87612–87615

Restricted — allowed with physician order + care plan

  • Supplemental oxygen
  • Insulin and injectable medications
  • Indwelling or intermittent catheters
  • Colostomy / ileostomy
  • Stage 1 and Stage 2 pressure injuries
  • Wound care (non-complex)
  • Incontinence
  • Contractures

Prohibited — facility must refuse or discharge

  • Stage 3 or Stage 4 pressure injuries
  • Feeding tubes (PEG, NG, or J-tube)
  • Tracheostomies
  • Active MRSA or communicable infections requiring isolation
  • 24-hour skilled nursing needs
  • Total ADL dependence with inability to communicate needs

A hospice waiver (HSC §1569.73) can allow continued care for residents on hospice who would otherwise fall into a prohibited category.

Ask on tour: Ask whether your loved one's specific care needs are restricted or prohibited, and what the facility's process is if needs change after admission.

What must this facility report to the state — and how fast?22 CCR §87211 / WIC §15630
  • ImmediateElopement, fire, epidemic outbreak, or poisoningImmediately
  • 2 hoursAbuse with serious bodily injury2-hour phone report + 2-hour written report — to the California Department of Social Services (CDSS), Adult Protective Services, and law enforcement
  • 24 hrsAbuse without serious bodily injuryWithin 24 hours
  • Next dayDeath of a residentPhone by next working day; written within 7 days
  • Next dayInjury requiring medical treatment beyond first aidPhone by next working day; written within 7 days
  • WrittenBankruptcy, foreclosure, eviction, or utility shutoff noticeWritten notice to CDSS and residents — $100/day penalty (max $2,000) for failure

Your enforcement lever:Incidents that aren't reported on time are themselves a separate violation. If you believe a reportable event wasn't filed, you can submit a complaint directly to the California Department of Social Services (CDSS).

How does CDSS enforce these rules?22 CCR §87755–87777 / HSC §1569.58
  1. 1Notice of DeficiencyWritten citation with a correction deadline. Facility must submit a Plan of Correction.
  2. 2Civil PenaltyStarts at $50/day for non-serious; $150/day for serious deficiencies — immediately, with no grace period. Repeats escalate to $150 first day + $50/day, then $1,000 first day + $100/day.
  3. 3Suspension of AdmissionsFacility cannot accept new residents until violations are corrected.
  4. 4Temporary Suspension or RevocationEmergency suspension for imminent danger; full revocation after administrative hearing.
  5. 5Exclusion OrderAdministrator and operator can be barred from all CDSS-licensed facilities — not just this one.

See how these rules have been applied to this specific facility:

View state inspection record and citations

State records

California Dept. of Social Services · Community Care Licensing
License number
415600230
License type
RESIDENTIAL CARE ELDERLY
License status
LICENSED
License expires
Not yet indexed
Licensed beds
6
Operator
Guevarra, Carlito G

Inspections & citations

7

reports on file

9

total deficiencies

5

Type A (actual harm)

Other visitMarch 24, 2026Type A
3 deficiencies

Plain-language summary

This was an unannounced annual inspection on March 24, 2026, and the facility was found to have two violations: bed rails were in use for three residents without physician orders, and one bedridden resident was in the facility without required fire safety clearance for bedridden residents. The facility otherwise maintained clean bathrooms, proper food storage, locked medications and chemicals, working safety equipment, and complete resident and staff records.

View full inspector notes

On March 24, 2026, Licensing Program Analyst (LPA) Komal Curley conducted an unannounced annual visit. LPA met with Caregiver, Mely Garland and explained the purpose of the visit. LPA toured the facility inside and outside including all of resident rooms, common areas & kitchen. The indoor and outdoor passageway was free of obstruction. No accessible bodies of water of fire safety hazards observed. This is a single story facility. There are 6 resident bedrooms, all of which were observed to be private rooms equipped with all required furnishings. During the visit, LPA observed resident rooms #1, #2, and #4 to have beds equipped with half bed rails and room #5 to be equipped with a full bed rail. The residents in the specified with bed rails did not have a physician's order for it. In addition, resident in room #3 was observed to be bedridden, however facility does not have bedridden fire clearance. LPA observed 2 full bathrooms and 4 half bathrooms. Bathrooms were clean and odor-free. Water temperature throughout the facility measured between 105-107 degrees F. Living room and dining room was free from tripping hazards. A comfortable temperature was maintained and lighting was sufficient for comfort. LPA observed two day perishable and seven day non-perishables. Chemicals, medications and sharps were locked and inaccessible to residents in care. Carbon monoxide monitors are working properly. All fire extinguishers have been checked and current as of January 2026. Emergency drills are logged and done every 3 months. LPA reviewed 5 resident records and 5 staff records. Resident records are updated, complete and signed. Staff records are complete, with training logs that have met the basic requirement. Medication review was done, and all medications are accounted for, and centrally stored medication records are updated. Deficiencies of the California Code of Regulations, Title, 22 cited on the LIC809-D. Failure to correct the deficiencies may result in additional civil penalties. Report is reviewed with caregiver and a copy is provided with the civil penalty and appeal rights.

Type ACCR §87202(a)(2)

Regulation

(a) All facilities shall maintain a fire clearance approved by the city, county, or city and county fire department or district providing fire protection services, or the State Fire Marshal. Prior to accepting or retaining any of the following types of persons, the applicant or licensee shall notify the licensing agency and obtain an appropriate fi…

Inspector finding

Based on record reviewed, resident 2 (R2) in Room 2 was observed to be bedridden per physician's report, however according to the facility license, facility does not have a fire clearance for bedridden residents which poses an immediate health, safety or personal rights risk to persons in care. An immediate $500.00 civil penalty is being issued during the visit. POC Due Date: 03/25/2026 Plan of Correction 1 2 3 4 Licensee/administrator shall reach out to the fire department by 3/25/26 and noti…

Type ACCR §87608(a)(3)

Regulation

(a) Based on the individual's preadmission appraisal, and subsequent changes to that appraisal, the facility shall provide assistance and care for the resident in those activities of daily living which the resident is unable to do for himself/herself. Postural supports may be used under the following conditions: (3) A written order from a physicia…

Inspector finding

Based on observations and records reviewed, Resident rooms #1, #2, and #4 had beds equipped with half bed rails and room #5 to be equipped with a full bed rail. The residents in the specified with bed rails did not have a physician's order for it which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 03/25/2026 Plan of Correction 1 2 3 4 Licensee/administrator shall remove half bed rail until residents in rooms #1, #2 and #4 have a written order from…

Type ACCR §87608(a)(5)(A)

Regulation

(A) A bed rail that extends from the head half the length of the bed and used only for assistance with mobility shall be allowed.

Inspector finding

Based on observations and record review, resident 5 (R5) in room #5 had a bed with a full bed rail, however is not on hospice which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 03/25/2026 Plan of Correction 1 2 3 4 Licensee/administrator shall remove the full bed rails from R5's bed and consult with R5's family and physician to discuss other options for R5.

InspectionMarch 4, 2025
No deficiencies

Inspector: Komal Charitra

Plain-language summary

A licensing inspector visited this facility on March 4, 2025 for a routine annual inspection and found the home clean, safe, and well-maintained, with proper fire safety equipment, secure storage of medications and chemicals, complete resident and staff records, and no violations. The inspector verified that all six private bedrooms and bathrooms met standards, the kitchen had appropriate food supplies, water temperatures were safe, and staff training requirements were current. No citations were issued.

View full inspector notes

On March 4, 2025, Licensing Program Analyst (LPA) Komal Charitra conducted an unannounced annual visit. LPA met with Caregiver, Mely Garland and explained the purpose of the visit. LPA toured the facility inside and outside including all of resident rooms, common areas & kitchen. The indoor and outdoor passageway was free of obstruction. No accessible bodies of water of fire safety hazards observed. This is a single story facility. There are six resident bedrooms, all of which were observed to be private rooms equipped with all required furnishings. LPA observed two full bathrooms and four half bathrooms. Bathrooms were clean, odor-free; equipped with paper towels, liquid soap and non-skid mats. Living room and dining room was free from tripping hazards. A comfortable temperature was maintained and lighting was sufficient for comfort. LPA toured the kitchen and observed two day perishable and seven day non-perishables. Chemicals, medications and sharps were locked and inaccessible to residents in care. Water temperature throughout the facility measured between 109-110 degrees F. LPA toured the garage and observed washer and dryer in good working condition. Extra linen was observed to be present. First aid kit was observed to be complete. Carbon monoxide monitors are working properly. All fire extinguishers have been checked and current as of January 2025. Emergency drills are logged and done every month. LPA reviewed 5 resident records and 5 staff records. Client records are updated, complete and signed. Staff records are complete, with training logs that have met the basic requirement. Medication review was done, and all medications are accounted for, and centrally stored medication records are updated. No citations are issued during this visit. Report is reviewed with caregiver and a copy is provided.

InspectionMarch 13, 2024Type B
1 deficiency

Inspector: Komal Charitra

Plain-language summary

This was a routine unannounced annual inspection on March 13, 2024, where inspectors toured the entire facility including resident rooms, bathrooms, kitchen, and outdoor areas, and reviewed resident and staff records. The facility met requirements for safety (fire extinguishers, carbon monoxide monitors, emergency drills), cleanliness, medication storage and accounting, staff training, and proper temperatures for water and food storage. One or more deficiencies were cited and documented, and the facility was notified of the findings and their right to appeal.

View full inspector notes

On March 13, 2024, Licensing Program Analyst (LPA) Komal Charitra conducted an unannounced annual visit. LPA met with Caregiver, Mely Garland and Andres Cortez and explained the purpose of the visit. Administrator, Carlito Guevarra joined shortly thereafter. LPA toured the facility inside and outside including all of resident rooms, common areas & kitchen. The indoor and outdoor passageways were free of obstruction. No accessible bodies of water of fire safety hazards observed. LPA observed six private resident rooms, with half bathrooms in five of the resident rooms. Required furniture was observed in resident rooms. Bathrooms were observed to be in good repair, odor-free; equipped with liquid soap, non-skid mats, and paper-towels. Living rooms and dining room was free from tripping hazards. Kitchen was observed; chemicals, sharps and medications were locked an inaccessible to residents. Two day perishable and seven day non-perishables were present. Water temperature throughout the facility measured between 110-112 degrees F. LPA toured the garage and observed washer and dryer in good working condition. LPA observed storage cabinets built in the garage. Carbon monoxide monitors are working properly. All fire extinguishers have been checked and current as of January 2023. Emergency drills are logged and done every three months. Extra linen and first aid kit was observed present. LPA reviewed 5 resident records and 4 staff records. Resident records are updated, complete and signed. Staff records are complete, with training logs that have met the basic requirement. Medication review was done, and all medications are accounted for, and centrally stored medication records are updated. Deficiencies of the California Code of Regulations, Title, 22 cited on the LIC809-D. Failure to correct the deficiencies may result in additional civil penalties. Report is reviewed with Assistant administrator and a copy is provided with appeal rights.

Type BCCR §87305(a)

Regulation

Prior to construction or alterations, all facilities shall obtain a building permit.

Inspector finding

Based on observations, LPA toured the garage and observed storage cabinets built which poses a potential health, safety or personal rights risk to persons in care. POC Due Date: 03/20/2024 Plan of Correction 1 2 3 4 Licensee/Administrator to contact the Redwood City Building Department regarding built storage cabinets. Licensee/Administrator will notify CCL of what Building Department indicate and submit a plan of correction in writing.

InspectionOctober 3, 2023Type A
3 deficiencies

Inspector: Komal Charitra

Plain-language summary

During a routine annual inspection on October 3, 2023, inspectors found the facility clean and well-maintained, with proper safety equipment, adequate food supplies, and secure storage of medications and chemicals. However, a violation was cited because a resident with a documented dairy allergy was served cereal for breakfast, and the administrator disagreed with the scope of the allergy rather than following the physician's documented restriction. The facility was given the opportunity to correct this deficiency.

View full inspector notes

On October 3, 2023, Licensing Program Analyst (LPA) Komal Charitra conducted an unannounced annual visit. LPA met with Caregiver, Mely Garland and Andres Cortez and explained the purpose of the visit. Administrator, Carlito Guevarra joined shortly thereafter. LPA toured facility and grounds. No accessible bodies of water or fire safety hazards observed. LPA observed living room and dining room to be clean and free from tripping hazards. During this time, residents were sleeping or lying down. Lighting was sufficient and a comfortable temperature of 70 degrees F was maintained. Water temperature throughout the facility bathrooms measured between 144.8- 152.9 degrees F. Bathrooms were equipped with grab bars and non-skid mats. Carbon monoxide monitors are working properly. LPA toured the facility kitchen. Water temperature measured at 124.7 degrees F. LPA observed there were sufficient two 2 day supply of perishable and seven 7 day supply of non-perishable food present. During the tour LPA observed an expired gallon of milk in the fridge dated 10/1/2023. Chemicals, sharps and medications were observed to be locked an inaccessible to residents. First aid kit was present. Extra linen was observed to be present. Washer and dryer was observed to be in good working condition. During the visit LPA reviewed 6 resident files and 4 staff files. All were observed to be current and up to date. Staff records are complete with training logs. During resident record review, LPA observed Resident 1's (R1's) physician report to indicate that R1 is allergic to dairy. According to staff interviewed, R1 was provided with cereal for breakfast this morning. According to the administrator, he believes R1 is only allergic to yogurt and sour cream and will confirm with R1's physician and DPOA. Deficiency of the Residential Care Elderly California Code of Regulations, Title 22, Division 6 is observed and cited on a LIC 809D. Failure to correct the deficiencies may result in civil penalties. Report is reviewed with Administrator and a copy is provided with the appeals rights.

Type ACCR §87303(e)(3)

Regulation

(e) Water supplies and plumbing fixtures shall be maintained as follows: (3) Taps delivering water at 125 degree F (52 degrees C) or above shall be prominently identified by warning signs.

Inspector finding

Based on observation, the licensee did not comply with the section cited above as water temperature throughout the facility bathrooms measured between 144.8- 152.9 degrees F and water temperature in the kitchen measured at 124.7 degrees F which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 10/04/2023 Plan of Correction 1 2 3 4 Facility administrator adjusted water temperature. Water temperature measured between 111 degrees F to 118 degrees F. Defic…

Type BCCR §87555(b)(8)

Regulation

(b) The following food service requirements shall apply: (8) All food shall be of good quality. Commercial foods shall be approved by appropriate federal, state and local authorities. Food in damaged containers shall not be accepted, used or retained.

Inspector finding

Based on observations, the licensee did not comply with the section cited above as LPA observed an expired gallon of milk in the fridge which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 10/03/2023 Plan of Correction 1 2 3 4 Caregiver immediately threw away the gallon of milk in LPAs presence. Deficiency is corrected and cleared during the visit.

Type BCCR §87555(b)(7)

Regulation

(b) The following food service requirements shall apply: (7) Modified diets prescribed by a resident's physician as a medical necessity shall be provided.

Inspector finding

Based on record review, the licensee did not comply with the section cited above as LPA observed a resident to be allergic to dairy based on physician's report, however facility provided resident with milk for breakfast which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 10/10/2023 Plan of Correction 1 2 3 4 Facility administrator to contact responsible party/DPOA or resident's physician to confirm if resident has a dairy allergy and request f…

Other visitJuly 18, 2022Type B
1 deficiency

Inspector: Komal Charitra

Plain-language summary

During an unannounced visit on July 18, 2022, inspectors found that the facility gave a resident a supplement drink without first checking with the resident's doctor, as required by state law. The administrator said he was unaware that physician approval was needed before administering this supplement. The facility was cited for this violation and informed of potential penalties if it is not corrected.

View full inspector notes

On July 18, 2022, Licensing Program Analyst (LPA) conducted an unannounced case management visit. LPA met with Caregiver, Mely Garland and explained the purpose of the visit. During the investigation of complaint control number; 14-AS-20220711133013, interviewed staff indicated that the facility did not consult with the resident’s physician’s prior to administering a fluid that was used as a supplement. According to the administrator, he was not aware that the facility had to consult with the physician prior to administering this liquid drink. Deficiency of the Residential Care Elderly California Code of Regulations, Title 22, Division 6 is observed and cited on a LIC 809D. Failure to correct the deficiencies may result in civil penalties. Report is reviewed with Caregiver, Mely Garland and a copy is provided with the appeals rights.

Type BCCR §87465(e)

Regulation

87465 Incidental Medical and Dental Care: (e) For every prescription and nonprescription PRN medication for which the licensee provides assistance there shall be a signed, dated written order from a physician, on a prescription blank, maintained in the residents file... Violation of this regulation is not met as evidenced by:

Inspector finding

Based on the interviews conducted, the Administrator admitted to administering R1 fluids without a consent from R1's responsible party which poses a potential health and safety risks to residents in care.

ComplaintMarch 18, 2022
No deficiencies

Inspector: Komal Charitra

Plain-language summary

An unannounced infection control inspection was conducted on March 18, 2022, and no violations were found. The facility had screening procedures in place, COVID signage throughout, hand-washing supplies in bathrooms, appropriate medication and hazardous materials storage, and a 30-day supply of protective equipment on hand. The inspector suggested adding more reminder signage about masking and symptoms at the entrance and requested updated paperwork and floor plan documentation.

View full inspector notes

On March 18, 2022, Licensing Program Analyst (LPA) Komal Charitra conducted an unannounced annual infection control inspection. LPA was greeted by Caregiver, Mely Garland and explained the purpose of the visit. LPA was screened at entry point and the Caregiver was able to provide screening log documentation for residents, staff and visitors. Upon arrival, LPA observed COVID signage on the front door but LPA discussed the need to add more reminder signage (masking, COVID symptoms, social distancing, cough etiquette) on the front door. LPA toured facility and grounds. No accessible bodies of water or fire safety hazards observed. Infection control practices are present: entry procedures, daily monitoring for residents and staff, and 30-day PPE supply. LPA observed the COVID signage posted throughout the facility. This is a single story with 7 bedrooms (6 private rooms for residents and 1 staff room), 2 full and 4 half bathroom. It is noted that the facility floor plan that was received by CCLD on June 28, 2000, shows a staff room (Room #6). LPA observed the staff room to have a built in structure to accommodate two separate private bedrooms. A new fire clearance will be needed. LPA observed the bathrooms to be equipped with liquid hand soap, hand washing signs, and covered trash cans. LPA Charitra indicated that hand-towels and bath-towels should not be present in the bathrooms. LPA toured the kitchen and advised caregiver to switch out hand-towels for paper-towels and disinfectant wipes. LPA observed 2 day perishable and 7 day non-perishable. Medications, toxins and sharps are stored appropriately and inaccessible to residents, and a comfortable temperature is maintained, lighting is sufficient for comfort. First aid kit was observed to be completed. During the visit LPA observed 3 residents maintaining social distancing while watching television in the living room. LPA requests for the following to be sent to CCLD by 3/25/22: LIC308 Designation of Administrative Organization LIC500 Personnel Report Administrator Certificate LIC610D Emergency Disaster Plan New facility floor plan No citations will be issued during this visit. Report reviewed with Caregiver and a copy will be provided.

InspectionJune 17, 2021Type A
1 deficiency

Inspector: Christopher Hopkins-Clarke

Plain-language summary

On June 17, 2021, inspectors investigated after the facility reported that a resident left the building without permission and was missing for 1 hour and 45 minutes; the resident unlocked the garage door while staff were occupied with another person, and staff did not hear the audio alarm on the door. The facility has door alarms in resident rooms and the garage, but the alarm failed to alert staff when the resident exited. A violation was cited related to resident supervision and safety.

View full inspector notes

On June 17, 2021, at 1:10pm, Licensing Program Analyst (LPA) Chris Hopkins conducted an unannounced case management in response to an incident that the facility self-reported regarding a resident AWOL (Absent Without Official Leave). LPA met with caregiver Mely Garland, Licensee Carlito Guevarra showed up at a later time. CCLD was informed of this incident on June 14, 2021. LPA was provided with Resident 1's (R1) physician report prior to this case management. LPA interviewed caregiver (S1) and toured the facility. LPA opened each sliding door in resident's rooms along with garage door. Each door has an auditory device to monitor exits. S1 stated that R1 unlocked the garage door and went out of the facility when S1 and Staff 2 (S2) were attending to another resident. S1 and S2 did not hear the auditory device when the door opened, and this is when R1 went missing for 1 hour and 45 minutes. A deficiency of the California Code of Regulations, Title 22, Division 6, Chapter 8, Section 87464 is observed and cited on the following LIC809-D page. Appeal Rights given. This report was discussed and reviewed with Licensee Carlito Guevarra.

Type ACCR §87464(f)(1)

Regulation

87464(f)(1) Basic Services(f)- Basic services shall at a minimum include: (1) Care and supervision as defined in Section 87101(c)(3) and Health and Safety Code section 1569.2(c).

Inspector finding

based on interviews and documentation, Licensee did not ensure basic services were being met, due to lack of supervision allowing resident to AWOL, which poses an immediate health, safety and personal rights risk to residents

Federal summary

CMS Care Compare

Not a CMS-certified facility

California RCFEs (residential care facilities for the elderly) are licensed by the state, not by CMS. CMS data only applies to skilled nursing facilities or to CCRCs that operate a licensed SNF wing.

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