StarlynnCare

California · Redwood City

Kensington Place Redwood City

RCFE

A Residential Care Facility for the Elderly (RCFE) is a non-medical residential care home licensed by California CDSS under Health & Safety Code §1560. Residents receive assistance with daily living activities such as bathing, dressing, meals, and medication management in a home-like setting. RCFEs are not hospitals or skilled nursing facilities — they do not provide round-the-clock medical care.

2800 el Camino Real · Redwood City, 94061

Quick facts

Licensed beds67
Memory careNot listed
Last inspectionNov 2025
Last citationOct 2025
Operated byFsdw Redwood City Llc & Kensington Senior Living
Map showing location of Kensington Place Redwood City

Quality snapshot

Updated April 25, 2026

Compared to 247 California RCFE facilities, over the last 36 months. Bed-size filter relaxed due to small peer set.

Source: California Department of Social Services, Community Care Licensing Division. View raw inspection records →

Quality grade· click to show how this was calculated

Severity
65th

Weighted citations per bed

Repeats
100th

Repeat deficiencies as share of total

Frequency
65th

Deficiencies per inspection

Tick mark at 50% = peer median · higher percentile = better facility

Kensington Place Redwood City scores B. Better than 77% of comparable California RESIDENTIAL CARE ELDERLY facilities. Severity: 65th percentile. Repeats: top 0%. Frequency: 65th percentile.

Each metric is converted to a 0–100 percentile within the peer set (higher = better). The composite grade averages all four. Peer set: CA / rcfe_general (247 facilities).

Citation severity over time

stable

Weighted severity score per month · 24 months

May 24peer medianApr 26

Weighted score (24mo)

13

Last citation

Oct 25

Finding distribution

2 total · 36 months

Scope × Severity (CMS A–L)

IsolatedPatternWidespreadJKLG1HID1EFABCSev 4 · IJSev 3Sev 2Sev 1

View inspections & citations

The rules that apply to this facility

California Title 22 requirements for this facility, with the specific regulation and a suggested question for each.

What training are all staff required to complete?22 CCR §87411

All direct-care staff must complete:

  • 10 hours initial training within the first four weeks of employment.
  • 4 hours annual in-service every year thereafter.
  • Administrator certificate from a CDSS-approved program — 80 hours for first-time, 40 hours renewal every 2 years.

Ask on tour: Ask when the last staff training was completed and how it's tracked.

How many staff must be on duty overnight?22 CCR §87415

Based on 67 licensed beds:

One awake caregiver must be on duty, plus one additional caregiver on call who can respond within 10 minutes.

Violation pattern to watch for:A facility that documents a staff member as "on call" but with that person physically off-site — when the law requires on-premises presence — is in violation of this section.

Ask on tour: Ask the facility to walk you through their overnight staffing plan and confirm whether on-call staff are on premises or off-site.

What health conditions can this facility legally accept or refuse?22 CCR §87612–87615

Restricted — allowed with physician order + care plan

  • Supplemental oxygen
  • Insulin and injectable medications
  • Indwelling or intermittent catheters
  • Colostomy / ileostomy
  • Stage 1 and Stage 2 pressure injuries
  • Wound care (non-complex)
  • Incontinence
  • Contractures

Prohibited — facility must refuse or discharge

  • Stage 3 or Stage 4 pressure injuries
  • Feeding tubes (PEG, NG, or J-tube)
  • Tracheostomies
  • Active MRSA or communicable infections requiring isolation
  • 24-hour skilled nursing needs
  • Total ADL dependence with inability to communicate needs

A hospice waiver (HSC §1569.73) can allow continued care for residents on hospice who would otherwise fall into a prohibited category.

Ask on tour: Ask whether your loved one's specific care needs are restricted or prohibited, and what the facility's process is if needs change after admission.

What must this facility report to the state — and how fast?22 CCR §87211 / WIC §15630
  • ImmediateElopement, fire, epidemic outbreak, or poisoningImmediately
  • 2 hoursAbuse with serious bodily injury2-hour phone report + 2-hour written report — to the California Department of Social Services (CDSS), Adult Protective Services, and law enforcement
  • 24 hrsAbuse without serious bodily injuryWithin 24 hours
  • Next dayDeath of a residentPhone by next working day; written within 7 days
  • Next dayInjury requiring medical treatment beyond first aidPhone by next working day; written within 7 days
  • WrittenBankruptcy, foreclosure, eviction, or utility shutoff noticeWritten notice to CDSS and residents — $100/day penalty (max $2,000) for failure

Your enforcement lever:Incidents that aren't reported on time are themselves a separate violation. If you believe a reportable event wasn't filed, you can submit a complaint directly to the California Department of Social Services (CDSS).

How does CDSS enforce these rules?22 CCR §87755–87777 / HSC §1569.58
  1. 1Notice of DeficiencyWritten citation with a correction deadline. Facility must submit a Plan of Correction.
  2. 2Civil PenaltyStarts at $50/day for non-serious; $150/day for serious deficiencies — immediately, with no grace period. Repeats escalate to $150 first day + $50/day, then $1,000 first day + $100/day.
  3. 3Suspension of AdmissionsFacility cannot accept new residents until violations are corrected.
  4. 4Temporary Suspension or RevocationEmergency suspension for imminent danger; full revocation after administrative hearing.
  5. 5Exclusion OrderAdministrator and operator can be barred from all CDSS-licensed facilities — not just this one.

See how these rules have been applied to this specific facility:

View state inspection record and citations

State records

California Dept. of Social Services · Community Care Licensing
License number
415600964
License type
RESIDENTIAL CARE ELDERLY
License status
LICENSED
License expires
Not yet indexed
Licensed beds
67
Operator
Fsdw Redwood City Llc & Kensington Senior Living

Inspections & citations

13

reports on file

2

total deficiencies

1

Type A (actual harm)

Other visitNovember 4, 2025
No deficiencies

Plain-language summary

On November 4, 2025, a state licensing analyst conducted a visit to confirm that a staff member had been removed from the facility following an exclusion order; the staff member had not worked there since late July and was formally terminated as of that date. No violations were found during the visit. The facility provided documentation of the termination.

View full inspector notes

On 11/4/2025, Licensing Program Analyst(LPA) John Calandra arrived at the facility to conduct a Case Management visit in regards to an immediate exclusion of S1. LPA Calandra met with April Vargas, Executive Director and Iris Pierce, Associate Executive Director and explained the purpose of the visit. According to the Administrator, April Vargas, S1 has not been working at the facility since 7/29/2025, and will not return to work as of 11/4/2025. LPA received a copy of the termination letter for S1. No deficiencies cited during today's visit. An exit was conducted. This report was reviewed with facility representatives and a copy of the report provided.

Other visitOctober 23, 2025
No deficiencies

Plain-language summary

On October 23, 2025, a licensing analyst visited the facility to verify that a medication storage problem found the previous day had been corrected. The facility had failed to keep resident medications in their original containers, but during this follow-up visit, the analyst confirmed that all medications were now properly stored in their original containers and the issue was resolved. No new problems were found.

View full inspector notes

On 10/23/2025, Licensing Program Analyst(LPA) John Calandra arrived at the facility to complete the Proof of Correction(POC) visit in regards to the deficiency on 10/22/2025. LPA Calandra was greeted by April Vargas, Executive Director. On 10/22/2025, the Licensee was cited for California Code of Regulations(CCR) 87465(h)(5) Incidental Medical and Dental Services as the Licensee did not ensure that resident's medications were stored in its' originally received container. On 10/23/2025, LPA verified that all resident's medications were stored in their originally received container. The deficiency was cleared during the visit. No deficiencies were cited during today's visit. An exit interview was conducted. This report was reviewed with facility representative and a copy provided.

Other visitOctober 22, 2025Type A
1 deficiency

Plain-language summary

On October 22, 2025, state inspectors conducted the facility's required annual inspection and found medications in the medication cart that were not stored in their original containers—the director immediately corrected this during the visit. The facility's first aid kits and centrally stored medications were otherwise properly maintained with current manuals, supplies, and correct labeling. The facility was cited for the medication storage deficiency and has until a specified date to correct it.

View full inspector notes

On 10/22/2025, Licensing Program Analyst(LPA) John Calandra arrived at the facility to continue the 1-year required Annual inspection. LPA Calandra was greeted by Carol Blackwell, Director of Nursing Services and explained the purpose of the visit. April Vargas, Executive Director arrived later during the visit. LPA inspected the facility's first aid kits. Each kit had a current edition of a first aid manual, sterile first aid dressings, bandages, scissors, tweezers, and a thermometer. LPA received a copy of the current LIC 500. A review of Centrally Stored Medications indicated that medications for residents were properly labeled with instructions on dosage and times of day and matched the Centrally Stored Medication Records(CSMR) kept at the facility. During the visit, LPA observed pills in the medication cart that were not stored in their original container. In the presence of the LPA, Director of Nursing, Carol Blackwell placed the medications in a plastic cup and secured them. Deficiencies are cited under the California Code of Regulations, Title 22. Failure to correct the deficiencies by the due date may result in civil penalties. An exit interview was conducted. This report was reviewed with facility representative and a copy of the report provided along with appeal rights.

Type ACCR §87465(h)(5)

Regulation

(h) The following requirements shall apply to medications which are centrally stored: (5) Each resident's medication shall be stored in its originally received container. No medications shall be transferred between containers.

Inspector finding

Based on observation, the licensee did not ensure that resident's medication were stored in its originally received container, which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 10/23/2025 Plan of Correction 1 2 3 4 Licensee will conduct training with staff and send content of training and list of attendees to the Department by the due date. Director of Nursing will conduct an internal audit of medications and continue to do so on a monthly basis.

InspectionOctober 16, 2025
No deficiencies

Plain-language summary

A state licensing official conducted a routine annual inspection on October 16, 2025 and found no violations. The facility met all requirements for physical safety, including working smoke and carbon monoxide detectors, grab bars in bathrooms, secured hazardous materials, adequate food supplies, and complete staff files.

View full inspector notes

On 10/16/2025, Licensing Program Analyst(LPA) John Calandra arrived at the facility to continue the Annual 1-year required inspection. LPA Calandra was greeted by April Vargas, Executive Director and explained the purpose of the visit. LPA toured the physical plant, This is a 2-story building with 39 bedrooms and bathrooms, a parlor, cafe, kitchen, activity room, staff lounge, lobby, laundry. All bedrooms had the required furniture and sufficient lighting. All bathrooms had the required grab bars and anti-skid floor mats. All smoke alarms and carbon monoxide detectors were observed to be in working order. Per interview with Danilo Barbieri, Director of Environmental Services the facility's fire alarms and Carbon Monoxide detectors are connected directly to the Redwood City Fire Department. No accessible bodies of water or hazards were observed in the outdoor area. The facility had the required 7 days of non perishables and 2 days of perishables on hand. No food was expired. All sharp objects, soap, detergents, and poisons were observed to be locked and in-accessible to persons in care. LPA reviewed 6 staff files. All were observed to be complete. No deficiencies were cited during today's visit. The Annual inspection will be completed at a later date. An exit interview was conducted. This report was reviewed with facility representative and a copy of the report was emailed.

Other visitOctober 1, 2025
No deficiencies

Plain-language summary

An annual inspection was conducted on October 1, 2015, and the inspector reviewed 10 resident files, all of which were complete and in order. No violations were found during this visit. The inspection was not yet fully completed at the time of the visit, with additional review to follow.

View full inspector notes

On 10/1/2015, Licensing Program Analyst(LPA) John Calandra arrived at the facility to conduct the 1-year required Annual Inspection. LPA Calandra was greeted by CC DeGraff, Senior Executive Director and April Vargas, Executive Director/Administrator and explained the purpose of the visit. LPA Calandra reviewed 10 resident files. All were observed to be complete. The Annual inspection will be completed at a later date. No deficiencies were cited during today's visit. An exit interview was conducted. A copy of this report was emailed to the facility representatives.

ComplaintSeptember 4, 2025· Unsubstantiated
No deficiencies

Inspector: John Calandra

Unsubstantiated — the California Department of Social Services (CDSS) investigated and did not find a violation.

InspectionJune 4, 2025
No deficiencies

Plain-language summary

On June 4, 2025, a state licensing official visited the facility to deliver an immediate exclusion order for an employee, meaning that person is no longer allowed to work there. The employee's last day was March 7, 2025, and no deficiencies were found during the visit.

View full inspector notes

On 6/4/2025, Licensing Program Analyst(LPA) John Calandra arrived at the facility to conduct a Case Management visit for the purpose of delivering a letter of immediate exclusion for S1. LPA Calandra was greeted by Karen Nickolai, Executive Director and explained the purpose of the visit. Laura Avalos, Manager of Team Member Services and Human Resources arrived later during the visit. According to Ms. Avalos, S1's last day of work was 03/7/2025. No deficiencies cited during today's visit. An exit interview was conducted. This report was reviewed with facility representative and a copy of the report along with the immediate exclusion letter left at the facility.

ComplaintMarch 12, 2025· Unsubstantiated
No deficiencies

Inspector: John Calandra

Unsubstantiated — the California Department of Social Services (CDSS) investigated and did not find a violation.

Plain-language summary

A complaint was investigated regarding whether the facility failed to properly reassess a resident's care needs after an incident. The investigation found insufficient evidence to prove or disprove what happened, so the complaint was determined to be unsubstantiated.

View full inspector notes

resident from facility. Since facility could not reappraise R1 after an incident, it is unknown the level of care that may have been needed. Based on the Department's investigation, it was determined there was a lack of sufficient evidence to support or deny the allegations. Based on this information, the findings of these allegations are unsubstantiated. This report was reviewed and discussed with facility representative and a copy of this report must be made available for public review upon request.

Other visitDecember 27, 2024Type B
1 deficiency

Inspector: John Calandra

Plain-language summary

On December 19, 2024, a resident who is not able to leave the facility safely wandered outside unassisted and was found about a block away with no injuries. The facility discovered this incident during a routine supervisory visit on December 27, 2024, and reported that staff found the resident within minutes of noticing they were missing. The facility conducted staff training on all shifts, increased individual activities to keep the resident engaged, and reinforced supervision practices to prevent future incidents.

View full inspector notes

On 12/27/2024, Licensing Program Analyst(LPA) John Calandra arrived at the facility at 8:30 AM to conduct a Case Management visit for the purpose of following up on a self-reported incident and met with Jessi Kaur, Memory Care Director and Alberto Golia, Executive Director. LPA was informed that on 12/19/2024, R1 had wandered out of the facility unassisted. R1 was found several minutes after staff were aware of their absence and located R1 approximately 1 block away with no signs of injury or change of condition. Upon file review, R1 is not able to the facility unassisted. The facility is aware of R1's wandering behavior and did an elopement drills with all staff on all shifts on 12/19/2024. Furthermore, the facility has taken additional steps to ensure more individualized activities to keep R1 engaged. LPA found that facility is taking appropriate preventative measures to ensure R1 is provided individualized updates on supervision. Lastly, the facility is ensuring all residents are properly supervised and engaged moving forward. Deficiency cited from the California Code of Regulations, Title 22, Division 6 of California Regulation. Failure to correct the deficiency and/or repeat deficiencies within a 12-month period may result in civil penalties. An exit interview was conducted. This report was reviewed with Alberto Golia, Executive Director and a copy of the report along with Appeal Rights left at the facility.

Type BCCR §87411(a)

Regulation

87411 a) Personnel Requirements: Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs. This requirement is not met as evidenced by:

Inspector finding

Based on record review and interview, the facility did not ensure that basic services such as care and supervision were being met which resulted in R1 AWOL. Furtheremore, the concierge has been transitioned to another department within the facility. This serves as a potential health, safety, or personal rights risk to persons in care.

Other visitOctober 9, 2024
No deficiencies

Inspector: John Calandra

Plain-language summary

On October 9, 2024, the state conducted a routine annual inspection of the facility. Inspectors reviewed the building's safety features including fire alarms, carbon monoxide detectors, grab bars, and storage of hazardous materials—all were found to be in proper working order. Staff and resident records were complete, medications were properly tracked, and no violations were cited.

View full inspector notes

On October 9, 2024, Licensing Program Analyst(LPA) John Calandra arrived at the facility at 9:01 AM to conduct the unannounced 1-year Annual Inspection. LPA Calandra was greeted by Jassi Kaur, Director of Memory Care, and Rita Malhotra, Clinical Support Specialist and explained the purpose of the visit. Alberto Golia, Executive Director arrived later during the visit. LPA toured the physical plant, This is a 2-story building with 39 bedrooms and bathrooms, a parlor, cafe, kitchen, activity room, staff lounge, lobby, laundry. All bedrooms had the required furniture and sufficient lighting. All bathrooms had the required grab bars and anti-skid floor mats. All smoke alarms and carbon monoxide detectors were observed to be in working order. Per interview with Danilo Barbieri, Director of Environmental Services the facility's fire alarms and Carbon Monoxide detectors are connected directly to the Redwood City Fire Department. No accessible bodies of water or hazards were observed in the outdoor area. All sharp objects, poisons, detergents, and soap were locked and in-accessible to persons in care. LPA Calandra reviewed 5 staff files and 10 resident files. All were observed to be complete. LPA reviewed resident medications which matched the Centrally Stored Medication Records(CSMR) kept at the facility LPA received a copy of the facility's current Liability Insurance during the visit. No deficiencies were cited during today's visit. An exit interview was conducted. This report was reviewed with Alberto Golia, Executive Director, Rita Malhotra, Clinical Support Specialist and Carol Blackwell, RN/Director of Nursing.

ComplaintDecember 5, 2023· Unsubstantiated
No deficiencies

Inspector: Jaime Vado

Unsubstantiated — the California Department of Social Services (CDSS) investigated and did not find a violation.

Other visitAugust 16, 2022
No deficiencies

Inspector: Jaime Vado

Plain-language summary

During an unannounced inspection on this date, the state investigated concerns about facility funds and confirmed that a former staff member had misused a corporate credit card over a period of time. The facility self-reported this issue when reviewing financial records, and that staff member is no longer employed there. The state issued an exclusion letter preventing this individual from working at the facility and found no violations by the current management.

View full inspector notes

On this day Licensing Program Analyst (LPA) Jaime Vado conducted an unannounced case management inspection visit in response to a notification made to the Department regarding concerns of facility funds. LPA met with current administrator Joan Newman and explained the purpose of today's visit. The facility self reported to the Department where a previous staff member misused a corporate credit card. This was discovered by the licensee when a reconciliation of financial records were being reviewed. This instance was not at the fault of the facility and was an isolated incident that occurred over a span of time conducted by the previous staff member who is no longer employed at this facility. On this day LPA Vado is delivering in person an Immediate Exclusion Letter identifying the previous staff person whose conduct was inimical triggering the exclusion based on the previous actions of this staff member. No citations issued. Report is reviewed with the current administrator Joan Newman.

ComplaintJuly 28, 2022
No deficiencies

Inspector: Jaime Vado

Plain-language summary

An inspector visited the facility to investigate a complaint about facility finances and confirmed there was no impact on residents, their funds, or facility operations. During the unannounced visit, the inspector observed adequate staffing and supervision, comfortable living conditions, and well-stocked food supplies with regular deliveries. No violations were found.

View full inspector notes

On this day Licensing Program Analyst (LPA) Jaime Vado conducted an unannounced case management inspection visit in response to a notification made to the Department regarding concerns of facility funds. LPA met with administrator Joan Newman and explained the purpose of today's visit. LPA toured the facility inside and out with Joan. Facility is two floors. LPA observed activities taking place on both floors. Staff are observed in place supervising residents through out. Utilities are on and functioning. Residents observed are having their needs being met during today's inspection. Ambient temperature is comfortable for residents and staff. Sufficient lighting is present in all areas observed. According to Joan there is no direct impact made to residents or their funds or facility operations. Kitchen is observed as well for food supplies. LPA observed main refrigerator and freezer is fully stocked. Perishable and nonperishable food supplies are observed as in place. According to the director of dining services, Tony Ng, confirms food deliveries have been made on time with no issues. Sysco delivery is made weekly, produce is delivered daily except on Sundays, and bakery deliveries are made weekly. No issues ordering food supplies are reported. Kitchen appliances are functioning. LPA received a staff roster of who is working during the time of this visit as well as a resident roster. No deficiencies cited. Report reviewed with Joan.

Federal summary

CMS Care Compare

Not a CMS-certified facility

California RCFEs (residential care facilities for the elderly) are licensed by the state, not by CMS. CMS data only applies to skilled nursing facilities or to CCRCs that operate a licensed SNF wing.

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