Kensington Place Redwood City.
Kensington Place Redwood City is Ranked in the top 20% of California memory care with 2 CDSS citations on record; last inspected Nov 2025.

A large home, reviewed on public record.
Compared to 58 California facilities with a similar number of beds.
RCFE · 36-month window. Higher percentile = better performance on inspection record. Source: California Dept. of Social Services · Community Care Licensing.
among peers to rank.
Rankings based on 36-month CDSS inspection data. Severity and frequency: fewer citations = higher percentile. Repeat rate: lower repeat citation share = higher percentile.
FACILITY WATCH · FREE
Kensington Place Redwood City has 2 citations on record. Know the moment anything changes.
New findings, complaint investigations, or status changes — emailed to you free.
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Citation history, plotted month by month.
2 deficiencies on record. Each bar is a month with a citation.
Finding distribution
2 total · 36 monthsScope × Severity (CMS A–L)
The rules that apply to this facility.
State requirements with the exact regulation citation, plain-language explanation, and a question to ask on tour. Rules this facility has been cited for appear first.
Plain language
Because a facility markets dementia or Alzheimer's care, state law mandates higher training standards: 12 hours of initial dementia training (6 hours before a staff member works independently with residents, 6 more within the first 4 weeks), 8 hours of annual dementia in-service every year thereafter, and an administrator must include 8 hours of dementia-specific continuing education in every 2-year recertification cycle. Training must cover individualized care plans, behavioral expressions, appropriate supervision, and the facility's dementia care philosophy.
Ask on tour
“Can you show me each direct-care staffer's most recent dementia training certificate, and tell me when their next refresher is due?”
Questions to ask before you visit.
A short pre-tour checklist tailored to Kensington Place Redwood City's record and state requirements.
The facility has 1 serious citation on file across all inspections — can you provide your corrective-action plan for the cited item, and show families any documentation of remediation steps taken?
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4 complaints are on file with CDSS — were any substantiated, and what remediation did the facility take in response to substantiated findings?
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The November 4, 2025 inspection found 2 deficiencies — can you provide the deficiency notice from that visit and explain what corrective actions were implemented?
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Every inspection visit, verbatim.
11 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.
2025-11-04Other VisitNo findings
Plain-language summary
On November 4, 2025, a state licensing analyst conducted a visit to confirm that a staff member had been removed from the facility following an exclusion order; the staff member had not worked there since late July and was formally terminated as of that date. No violations were found during the visit. The facility provided documentation of the termination.
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On 11/4/2025, Licensing Program Analyst(LPA) John Calandra arrived at the facility to conduct a Case Management visit in regards to an immediate exclusion of S1. LPA Calandra met with April Vargas, Executive Director and Iris Pierce, Associate Executive Director and explained the purpose of the visit. According to the Administrator, April Vargas, S1 has not been working at the facility since 7/29/2025, and will not return to work as of 11/4/2025. LPA received a copy of the termination letter for S1. No deficiencies cited during today's visit. An exit was conducted. This report was reviewed with facility representatives and a copy of the report provided.
2025-10-23Other VisitNo findings
Plain-language summary
On October 23, 2025, a licensing analyst visited the facility to verify that a medication storage problem found the previous day had been corrected. The facility had failed to keep resident medications in their original containers, but during this follow-up visit, the analyst confirmed that all medications were now properly stored in their original containers and the issue was resolved. No new problems were found.
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On 10/23/2025, Licensing Program Analyst(LPA) John Calandra arrived at the facility to complete the Proof of Correction(POC) visit in regards to the deficiency on 10/22/2025. LPA Calandra was greeted by April Vargas, Executive Director. On 10/22/2025, the Licensee was cited for California Code of Regulations(CCR) 87465(h)(5) Incidental Medical and Dental Services as the Licensee did not ensure that resident's medications were stored in its' originally received container. On 10/23/2025, LPA verified that all resident's medications were stored in their originally received container. The deficiency was cleared during the visit. No deficiencies were cited during today's visit. An exit interview was conducted. This report was reviewed with facility representative and a copy provided.
2025-10-22Other VisitType A · 1 finding
Plain-language summary
On October 22, 2025, state inspectors conducted the facility's required annual inspection and found medications in the medication cart that were not stored in their original containers—the director immediately corrected this during the visit. The facility's first aid kits and centrally stored medications were otherwise properly maintained with current manuals, supplies, and correct labeling. The facility was cited for the medication storage deficiency and has until a specified date to correct it.
“Based on observation, the licensee did not ensure that resident's medication were stored in its originally received container, which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 10/23/2025 Plan of Correction 1 2 3 4 Licensee will conduct training with staff and send content of training and list of attendees to the Department by the due date. Director of Nursing will conduct an internal audit of medications and continue to do so on a monthly basis.”
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On 10/22/2025, Licensing Program Analyst(LPA) John Calandra arrived at the facility to continue the 1-year required Annual inspection. LPA Calandra was greeted by Carol Blackwell, Director of Nursing Services and explained the purpose of the visit. April Vargas, Executive Director arrived later during the visit. LPA inspected the facility's first aid kits. Each kit had a current edition of a first aid manual, sterile first aid dressings, bandages, scissors, tweezers, and a thermometer. LPA received a copy of the current LIC 500. A review of Centrally Stored Medications indicated that medications for residents were properly labeled with instructions on dosage and times of day and matched the Centrally Stored Medication Records(CSMR) kept at the facility. During the visit, LPA observed pills in the medication cart that were not stored in their original container. In the presence of the LPA, Director of Nursing, Carol Blackwell placed the medications in a plastic cup and secured them. Deficiencies are cited under the California Code of Regulations, Title 22. Failure to correct the deficiencies by the due date may result in civil penalties. An exit interview was conducted. This report was reviewed with facility representative and a copy of the report provided along with appeal rights.
2025-10-16Annual Compliance VisitNo findings
Plain-language summary
A state licensing official conducted a routine annual inspection on October 16, 2025 and found no violations. The facility met all requirements for physical safety, including working smoke and carbon monoxide detectors, grab bars in bathrooms, secured hazardous materials, adequate food supplies, and complete staff files.
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On 10/16/2025, Licensing Program Analyst(LPA) John Calandra arrived at the facility to continue the Annual 1-year required inspection. LPA Calandra was greeted by April Vargas, Executive Director and explained the purpose of the visit. LPA toured the physical plant, This is a 2-story building with 39 bedrooms and bathrooms, a parlor, cafe, kitchen, activity room, staff lounge, lobby, laundry. All bedrooms had the required furniture and sufficient lighting. All bathrooms had the required grab bars and anti-skid floor mats. All smoke alarms and carbon monoxide detectors were observed to be in working order. Per interview with Danilo Barbieri, Director of Environmental Services the facility's fire alarms and Carbon Monoxide detectors are connected directly to the Redwood City Fire Department. No accessible bodies of water or hazards were observed in the outdoor area. The facility had the required 7 days of non perishables and 2 days of perishables on hand. No food was expired. All sharp objects, soap, detergents, and poisons were observed to be locked and in-accessible to persons in care. LPA reviewed 6 staff files. All were observed to be complete. No deficiencies were cited during today's visit. The Annual inspection will be completed at a later date. An exit interview was conducted. This report was reviewed with facility representative and a copy of the report was emailed.
2025-10-01Other VisitNo findings
Plain-language summary
An annual inspection was conducted on October 1, 2015, and the inspector reviewed 10 resident files, all of which were complete and in order. No violations were found during this visit. The inspection was not yet fully completed at the time of the visit, with additional review to follow.
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On 10/1/2015, Licensing Program Analyst(LPA) John Calandra arrived at the facility to conduct the 1-year required Annual Inspection. LPA Calandra was greeted by CC DeGraff, Senior Executive Director and April Vargas, Executive Director/Administrator and explained the purpose of the visit. LPA Calandra reviewed 10 resident files. All were observed to be complete. The Annual inspection will be completed at a later date. No deficiencies were cited during today's visit. An exit interview was conducted. A copy of this report was emailed to the facility representatives.
2025-09-04Complaint InvestigationUnsubstantiatedNo findings
2025-06-04Annual Compliance VisitNo findings
Plain-language summary
On June 4, 2025, a state licensing official visited the facility to deliver an immediate exclusion order for an employee, meaning that person is no longer allowed to work there. The employee's last day was March 7, 2025, and no deficiencies were found during the visit.
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On 6/4/2025, Licensing Program Analyst(LPA) John Calandra arrived at the facility to conduct a Case Management visit for the purpose of delivering a letter of immediate exclusion for S1. LPA Calandra was greeted by Karen Nickolai, Executive Director and explained the purpose of the visit. Laura Avalos, Manager of Team Member Services and Human Resources arrived later during the visit. According to Ms. Avalos, S1's last day of work was 03/7/2025. No deficiencies cited during today's visit. An exit interview was conducted. This report was reviewed with facility representative and a copy of the report along with the immediate exclusion letter left at the facility.
2025-03-12Complaint InvestigationUnsubstantiatedNo findings
Plain-language summary
A complaint was investigated regarding whether the facility failed to properly reassess a resident's care needs after an incident. The investigation found insufficient evidence to prove or disprove what happened, so the complaint was determined to be unsubstantiated.
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resident from facility. Since facility could not reappraise R1 after an incident, it is unknown the level of care that may have been needed. Based on the Department's investigation, it was determined there was a lack of sufficient evidence to support or deny the allegations. Based on this information, the findings of these allegations are unsubstantiated. This report was reviewed and discussed with facility representative and a copy of this report must be made available for public review upon request.
2024-12-27Other VisitType B · 1 finding
Plain-language summary
On December 19, 2024, a resident who is not able to leave the facility safely wandered outside unassisted and was found about a block away with no injuries. The facility discovered this incident during a routine supervisory visit on December 27, 2024, and reported that staff found the resident within minutes of noticing they were missing. The facility conducted staff training on all shifts, increased individual activities to keep the resident engaged, and reinforced supervision practices to prevent future incidents.
“Based on record review and interview, the facility did not ensure that basic services such as care and supervision were being met which resulted in R1 AWOL. Furtheremore, the concierge has been transitioned to another department within the facility. This serves as a potential health, safety, or personal rights risk to persons in care.”
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On 12/27/2024, Licensing Program Analyst(LPA) John Calandra arrived at the facility at 8:30 AM to conduct a Case Management visit for the purpose of following up on a self-reported incident and met with Jessi Kaur, Memory Care Director and Alberto Golia, Executive Director. LPA was informed that on 12/19/2024, R1 had wandered out of the facility unassisted. R1 was found several minutes after staff were aware of their absence and located R1 approximately 1 block away with no signs of injury or change of condition. Upon file review, R1 is not able to the facility unassisted. The facility is aware of R1's wandering behavior and did an elopement drills with all staff on all shifts on 12/19/2024. Furthermore, the facility has taken additional steps to ensure more individualized activities to keep R1 engaged. LPA found that facility is taking appropriate preventative measures to ensure R1 is provided individualized updates on supervision. Lastly, the facility is ensuring all residents are properly supervised and engaged moving forward. Deficiency cited from the California Code of Regulations, Title 22, Division 6 of California Regulation. Failure to correct the deficiency and/or repeat deficiencies within a 12-month period may result in civil penalties. An exit interview was conducted. This report was reviewed with Alberto Golia, Executive Director and a copy of the report along with Appeal Rights left at the facility.
2024-10-09Other VisitNo findings
Plain-language summary
On October 9, 2024, the state conducted a routine annual inspection of the facility. Inspectors reviewed the building's safety features including fire alarms, carbon monoxide detectors, grab bars, and storage of hazardous materials—all were found to be in proper working order. Staff and resident records were complete, medications were properly tracked, and no violations were cited.
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On October 9, 2024, Licensing Program Analyst(LPA) John Calandra arrived at the facility at 9:01 AM to conduct the unannounced 1-year Annual Inspection. LPA Calandra was greeted by Jassi Kaur, Director of Memory Care, and Rita Malhotra, Clinical Support Specialist and explained the purpose of the visit. Alberto Golia, Executive Director arrived later during the visit. LPA toured the physical plant, This is a 2-story building with 39 bedrooms and bathrooms, a parlor, cafe, kitchen, activity room, staff lounge, lobby, laundry. All bedrooms had the required furniture and sufficient lighting. All bathrooms had the required grab bars and anti-skid floor mats. All smoke alarms and carbon monoxide detectors were observed to be in working order. Per interview with Danilo Barbieri, Director of Environmental Services the facility's fire alarms and Carbon Monoxide detectors are connected directly to the Redwood City Fire Department. No accessible bodies of water or hazards were observed in the outdoor area. All sharp objects, poisons, detergents, and soap were locked and in-accessible to persons in care. LPA Calandra reviewed 5 staff files and 10 resident files. All were observed to be complete. LPA reviewed resident medications which matched the Centrally Stored Medication Records(CSMR) kept at the facility LPA received a copy of the facility's current Liability Insurance during the visit. No deficiencies were cited during today's visit. An exit interview was conducted. This report was reviewed with Alberto Golia, Executive Director, Rita Malhotra, Clinical Support Specialist and Carol Blackwell, RN/Director of Nursing.
2023-12-05Complaint InvestigationUnsubstantiatedNo findings
2 older inspections from 2022 are not shown above.
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