StarlynnCare

California · Redwood City

Farm Hill Rest Home

RCFE

A Residential Care Facility for the Elderly (RCFE) is a non-medical residential care home licensed by California CDSS under Health & Safety Code §1560. Residents receive assistance with daily living activities such as bathing, dressing, meals, and medication management in a home-like setting. RCFEs are not hospitals or skilled nursing facilities — they do not provide round-the-clock medical care.

3646 Farm Hill Blvd. · Redwood City, 94061

Quick facts

Licensed beds6
Memory careNot listed
Last inspectionNov 2025
Last citationNov 2024
Operated byRyan, Evelyn B.
Map showing location of Farm Hill Rest Home

Quality snapshot

Updated April 25, 2026

Compared to 214 California RCFE facilities of similar size, over the last 36 months.

Source: California Department of Social Services, Community Care Licensing Division. View raw inspection records →

Quality grade· click to show how this was calculated

Severity
26th

Weighted citations per bed

Repeats
100th

Repeat deficiencies as share of total

Frequency
39th

Deficiencies per inspection

Tick mark at 50% = peer median · higher percentile = better facility

Farm Hill Rest Home scores C. Better than 55% of comparable California RESIDENTIAL CARE ELDERLY facilities. Severity: 26th percentile. Repeats: top 0%. Frequency: 39th percentile.

Each metric is converted to a 0–100 percentile within the peer set (higher = better). The composite grade averages all four. Peer set: CA / rcfe_general / small beds (214 facilities).

Citation severity over time

stable

Weighted severity score per month · 24 months

May 24peer medianApr 26

Weighted score (24mo)

38

Last citation

Nov 24

Finding distribution

8 total · 36 months

Scope × Severity (CMS A–L)

IsolatedPatternWidespreadJKLG2HID6EFABCSev 4 · IJSev 3Sev 2Sev 1

View inspections & citations

The rules that apply to this facility

California Title 22 requirements for this facility, with the specific regulation and a suggested question for each.

What training are all staff required to complete?22 CCR §87411

All direct-care staff must complete:

  • 10 hours initial training within the first four weeks of employment.
  • 4 hours annual in-service every year thereafter.
  • Administrator certificate from a CDSS-approved program — 80 hours for first-time, 40 hours renewal every 2 years.

Ask on tour: Ask when the last staff training was completed and how it's tracked.

How many staff must be on duty overnight?22 CCR §87415

Based on 6 licensed beds:

One qualified staff member must be on call and physically on premises at all times overnight.

Violation pattern to watch for:A facility that documents a staff member as "on call" but with that person physically off-site — when the law requires on-premises presence — is in violation of this section.

Ask on tour: Ask the facility to walk you through their overnight staffing plan and confirm whether on-call staff are on premises or off-site.

What health conditions can this facility legally accept or refuse?22 CCR §87612–87615

Restricted — allowed with physician order + care plan

  • Supplemental oxygen
  • Insulin and injectable medications
  • Indwelling or intermittent catheters
  • Colostomy / ileostomy
  • Stage 1 and Stage 2 pressure injuries
  • Wound care (non-complex)
  • Incontinence
  • Contractures

Prohibited — facility must refuse or discharge

  • Stage 3 or Stage 4 pressure injuries
  • Feeding tubes (PEG, NG, or J-tube)
  • Tracheostomies
  • Active MRSA or communicable infections requiring isolation
  • 24-hour skilled nursing needs
  • Total ADL dependence with inability to communicate needs

A hospice waiver (HSC §1569.73) can allow continued care for residents on hospice who would otherwise fall into a prohibited category.

Ask on tour: Ask whether your loved one's specific care needs are restricted or prohibited, and what the facility's process is if needs change after admission.

What must this facility report to the state — and how fast?22 CCR §87211 / WIC §15630
  • ImmediateElopement, fire, epidemic outbreak, or poisoningImmediately
  • 2 hoursAbuse with serious bodily injury2-hour phone report + 2-hour written report — to the California Department of Social Services (CDSS), Adult Protective Services, and law enforcement
  • 24 hrsAbuse without serious bodily injuryWithin 24 hours
  • Next dayDeath of a residentPhone by next working day; written within 7 days
  • Next dayInjury requiring medical treatment beyond first aidPhone by next working day; written within 7 days
  • WrittenBankruptcy, foreclosure, eviction, or utility shutoff noticeWritten notice to CDSS and residents — $100/day penalty (max $2,000) for failure

Your enforcement lever:Incidents that aren't reported on time are themselves a separate violation. If you believe a reportable event wasn't filed, you can submit a complaint directly to the California Department of Social Services (CDSS).

How does CDSS enforce these rules?22 CCR §87755–87777 / HSC §1569.58
  1. 1Notice of DeficiencyWritten citation with a correction deadline. Facility must submit a Plan of Correction.
  2. 2Civil PenaltyStarts at $50/day for non-serious; $150/day for serious deficiencies — immediately, with no grace period. Repeats escalate to $150 first day + $50/day, then $1,000 first day + $100/day.
  3. 3Suspension of AdmissionsFacility cannot accept new residents until violations are corrected.
  4. 4Temporary Suspension or RevocationEmergency suspension for imminent danger; full revocation after administrative hearing.
  5. 5Exclusion OrderAdministrator and operator can be barred from all CDSS-licensed facilities — not just this one.

See how these rules have been applied to this specific facility:

View state inspection record and citations

State records

California Dept. of Social Services · Community Care Licensing
License number
410508557
License type
RESIDENTIAL CARE ELDERLY
License status
LICENSED
License expires
Not yet indexed
Licensed beds
6
Operator
Ryan, Evelyn B.

Inspections & citations

7

reports on file

8

total deficiencies

2

Type A (actual harm)

Other visitNovember 5, 2025
No deficiencies

Plain-language summary

A licensing inspector visited on November 5, 2025, for the facility's annual inspection and found no violations. The inspector reviewed the building, resident and staff files, and safety features including fire extinguishers, detectors, locked medications, and water temperature, and confirmed everything met requirements. The administrator was present throughout and the findings were discussed with her.

View full inspector notes

On November 5, 2025, Licensing Program Analyst(LPA) Murial Han conducted an annual inspection. LPA Han was greeted by caregiver, Orlando Pios and LPA explained the purpose of today's visit. The administrator, Evelyn Ryan arrived shortly thereafter and assisted with the inspection. Caregiver provided a tour of the facility. This is a 2-story building with 6 bedrooms, 3 bathrooms, a living room, dining room, kitchen, front and back yards, and staff room. All bedrooms had the required furniture and sufficient lighting. No accessible bodies of water or hazards were observed in hallways or the front and back yards. The facility was kept at a comfortable temperature. The hot water temperature in the kitchen and bathrooms was measured at 108-110 degrees Fahrenheit. Central stored medication, sharps, chemicals and toxins were observed to be locked and inaccessible to residents. Food supplies were observed to be adequate, Facility is equipped with smoke detectors and carbon monoxide detectors. Fire extinguisher was last serviced 10/9/2024. Fire drill records were reviewed to be adequate. A review of (2) resident files was conducted and noted on the LIC 858. A review of (1) staff files was conducted and noted on the LIC 859. P & I was reviewed for 1 resident to be adequate. No deficiency is cited today. This report is reviewed and discussed with the administrator.

Other visitMay 16, 2025
No deficiencies

Plain-language summary

On May 16, 2025, state licensing staff visited the facility to deliver an amended report from a previous inspection conducted in November 2024. The administrator reviewed the amended report with the inspector, and no new deficiencies were found during this visit.

View full inspector notes

On 5/16/2025, Licensing Program Analyst(LPA) John Calandra arrived at the facility to conduct a Case Management visit to deliver an Amended report for a visit on 11/15/2024. LPA Calandra was greeted by Evelyn Ryan, Administrator/Licensee and explained the purpose of the visit. During today's visit, LPA Calandra reviewed the amended report with the Administrator and provided a copy of the report. No deficiencies cited during today's visit. An exit interview was conducted and a copy of this report was reviewed and left with Evelyn Ryan, Administrator/Licensee.

Other visitMay 15, 2025
No deficiencies

Plain-language summary

On May 15, 2025, a state licensing analyst visited the facility to deliver an amended inspection report but was unable to enter—no one answered the door or doorbell. The analyst left a voicemail message for the facility's administrator about the visit.

View full inspector notes

On 5/15/2025, Licensing Program Analyst(LPA) John Calandra arrived at the facility to conduct a Case Management visit to deliver an Amended report. LPA Calandra rang the doorbell twice and knocked but no one came to the door. LPA contacted the Licensee/Administrator and left a voicemail regarding the visit.

InspectionNovember 15, 2024
No deficiencies

Inspector: John Calandra

Plain-language summary

A routine annual inspection was conducted on November 15, 2024, during which the inspector reviewed resident records, interviewed staff and a resident, and observed the facility. No violations were found.

View full inspector notes

On November 15, 2024, Licensing Program Analyst(LPA) John Calandra arrived at the facility at 1:30 PM to complete the Annual 1-year required inspection. LPA Calandra was greeted by Elenita "Ruby" Cruz, Caretaker and explained the purpose of the visit. Evelyn Ryan, RN, Licensee/Administrator and Corazon Medina, Lead Staff arrived later during the visit. LPA Calandra reviewed 2 resident files. Both were observed to be complete. LPA interviewed 1 staff and 1 resident. No deficiencies were cited during today's visit. This report was reviewed with Evelyn Ryan, RN, Licensee/Administrator and a copy of the report left at the facility.

Other visitNovember 15, 2024
No deficiencies

Inspector: John Calandra

Plain-language summary

On November 15, 2024, the state conducted a follow-up visit to verify that the facility had corrected previously cited deficiencies. No new deficiencies were found during this visit.

View full inspector notes

On November 15, 2024, at 3:15 PM, Licensing Program Analyst(LPA) John Calandra arrived at the facility to conduct a Plan of Correction visit. LPA Calandra met with Evelyn Ryan, RN, Administrator/Licensee and explained the purpose of the visit. No deficiencies were cited during today's visit. An exit interview was conducted. This report was reviewed with Administrator/Licensee, Evelyn Ryan, RN and a copy of the report left at the facility.

InspectionNovember 8, 2024Type A
8 deficiencies

Inspector: John Calandra

Plain-language summary

During the facility's annual inspection on November 8, 2024, inspectors found that one staff member had been working at the facility for over a month without proper clearance documentation in the state system, despite having fingerprint clearance on file; the facility was fined $500 for this violation and must complete additional paperwork to finish the inspection. The facility's physical space, food storage, medication management, and financial records were all found to be in order, though some staff training documentation was incomplete. Inspectors also noted that cleaning supplies and other hazardous materials were unlocked and accessible to residents at the time of the visit, though staff secured them when asked to do so.

View full inspector notes

On November 8, 2024, Licensing Program Analyst(LPA) John Calandra arrived at the facility at 10:30 AM to conduct the Annual 1-year required inspection. LPA Calandra was greeted by William Bautista, Caregiver and explained the purpose of the visit. Evelyn Ryan, Administrator was unavailable to join the visit. Corazon Medina, Lead Staff and Elenita "Ruby" Cruz, Caretaker joined the visit later. LPA Calandra toured the physical plant. This is a 2-story building with 6 bedrooms, 3 bathrooms, a living room, dining room, kitchen, front and back yards, and staff room. All bedrooms had the required furniture and sufficient lighting. No accessible bodies of water or hazards were observed in hallways or the front and back yards. The facility was kept at a comfortable temperature. The hot water temperature was within the required 105-120 degrees Fahrenheit. The facility had the required 7 days of non perishables and 2 days of perishables on site. No food was expired. All sharp objects were locked and in-accessible to persons in care. All soap, detergent, and poisons were observed to be unlocked and accessible to persons in care but were locked in the presence of the LPA. LPA Calandra reviewed 5 staff files. All were observed to be mostly complete but missing certain documentation related to training and CPR/First Aid Certification. A review of Centrally Stored Medications indicated that medications for residents were properly labeled with instructions on dosage and times of day and matched the Centrally Stored Medication Records(CSMR) kept at the facility. All Personal and Incidental (P & I) monies kept at the facility matched the records stored at the facility. During the visit, the following documents were collected: - Current Liability Insurance The facility will send the current LIC 500 and Surety Bond to the Regional Office (RO) by 11/22/2024. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 ********************************************This is an AMENDED Report************************************************** During the visit, LPA Calandra noticed through record review that S1 has fingerprint clearance but is not currently associated to the facility per review of Guardian (Finger print/Criminal Record Clearance system). Per interview with S1, LPA learned that S1 assists clients/persons in care with activities of daily living such as bathing, dressing, etc. The facility was assessed a Civil Penalty of $500 ($100 a day x 5 days) because S1 has been working at the facility from 10/3/2024 to 11/8/2024 without being associated to the facility. The deficiencies are cited under the California Code of Regulations, Title 22. Failure to correct the deficiencies by the due date may result in civil penalties. The Annual inspection will be completed at a later date. An exit interview was conducted. This report was reviewed with Corazon Medina, Lead Staff and a copy of the report along with appeal rights left at the facility.

Type ACCR §87309(a)

Regulation

(a) Disinfectants, cleaning solutions, poisons, firearms and other items which could pose a danger if readily available to clients shall be stored where inaccessible to clients.

Inspector finding

CCR 87309(a): Storage Space: Based on observation of three cans of Lysol, a bottle of Dove shampoo, and other products that were unlocked and accessible to persons in care, the Licensee did not comply with the section cited above, which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 11/08/2024 Plan of Correction 1 2 3 4 During the visit, staff moved bottles of Lysol, Dove shampoo and other products to another cabinet that was locked in the presence …

Type ACCR §87355(e)(3)

Regulation

(e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1569.17(b) shall prior to working, residing or volunteering in a licensed facility: (3) Request a transfer of a criminal record clearance as specified in Section 87355(c) or

Inspector finding

CCR 87355(e)(3) Criminal Record Clearance: Based on record review, S1 is not currently associated to the facility, which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 11/09/2024 Plan of Correction 1 2 3 4 Administrator/Licensee to ensure that S1 is associated to the facility and submit a plan to the RO detailing how they plan to ensure all staff will be associated to the facility.

Type BCCR §87305(a)

Regulation

Prior to construction or alterations, all facilities shall obtain a building permit.

Inspector finding

CCR 87305(a): Alterations to Existing Buildings or New Facilities: Based on interview of S3, the facility has a building permit for the staff room downstairs in the garage which on the facility sketch supplied to the Department is labeled as a storage room, which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 11/22/2024 Plan of Correction 1 2 3 4 Administrator/Licensee to submit a copy of the building permit to the RO by the POC due date.

Type B

Regulation

(c)The facility shall employ, and the administrator shall schedule, a sufficient number of staff members to do all of the following: (3) Ensure that at least one staff member who has cardiopulmonary resuscitation (CPR) training and first aid training is on duty and on the premises at all times. This paragraph shall not be construed to require staf…

Inspector finding

HSC 1569.619(c)(3) Other Provisions: Based on record review only S1 had a valid CPR training certificates in their file, which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 11/15/2024 Plan of Correction 1 2 3 4 Administrator/Licensee to submit copies of employees CPR training or have staff retake CPR training to the RO by the POC due date.

Type BCCR §87412(a)(11)

Regulation

(a) The licensee shall ensure that personnel records are maintained on the licensee, administrator and each employee. Each personnel record shall contain the following information: (11) A health screening as specified in Section 87411, Personnel Requirements - General.

Inspector finding

CCR 87412(a)(11) Personnel Records: Based on record review of S2's file which was missing S2's health screening report and proof of TB results, which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 11/22/2024 Plan of Correction 1 2 3 4 Licensee/Administrator to provide S2's health screening report by the POC due date.

Type B

Regulation

(2) In addition to paragraph (1), training requirements shall also include an additional 20 hours annually, eight hours of which shall be dementia care training, as required by subdivision (a) of Section 1569.626, and four hours of which shall be specific to postural supports, restricted health conditions, and hospice care, as required by subdivisi…

Inspector finding

HSC 1569.625(b)(2): Other Provisions: Based on record review, training records for S2 for 2024 were not available and staff training records from 2023 showed only 6 hours total of Dementia Care training, which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 11/15/2024 Plan of Correction 1 2 3 4 Licensee/Administrator to submit a copy of 2024 training records showing the required Dementia Care training has been completed by POC due date.

Type BCCR §87411(c)(6)

Regulation

(6) The licensee shall maintain documentation pertaining to staff training in the personnel records, as specified in Section 87412(c)(2). For on-the-job training, documentation shall consist of a statement or notation, made by the trainer, of the content covered in the training. Each item of documentation shall include a notation that indicates whi…

Inspector finding

CCR 87411(c)(6) Personnel Requirements-General: Based on record review of staff files all were missing 2024 training records, which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 11/15/2024 Plan of Correction 1 2 3 4 Licensee/Administrator to submit all 2024 training records to Licensing by POC due date.

Type B

Regulation

(a) A licensee of a facility that has internet service shall provide at least one internet access device, such as a computer, smart phone, tablet, or other device, that can support real-time interactive applications, is equipped with videoconferencing technology, including microphone and camera functions, and is dedicated for resident use.

Inspector finding

HSC 1569.319(a) Regulations: Based on observation and interview of S2 the facility has two iPads for residents but neither is currently workining, which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 11/15/2024 Plan of Correction 1 2 3 4 Licensee/Administrator to obtain at least one internet access device, such as a computer, smart phone, tablet, or other device or will obtain a new charger for current devices by the POC due date.

InspectionNovember 17, 2022
No deficiencies

Inspector: Jaime Vado

Plain-language summary

This was a routine annual inspection focused on COVID safety practices. The facility was found to have proper infection control procedures in place, including up-to-date temperature logs, adequate protective equipment, and safe storage of medications and hazardous materials, though staff were not observed wearing masks during the visit and COVID information was not posted on the facility entrance or throughout the building.

View full inspector notes

On this day Licensing Program Analyst (LPA) Jaime Vado conducted an unannounced annual inspection visit focused on COVID infection control. LPA met with caregiver Amara Balatbat and explained purpose of today's visit. Later during visit LPA met with back up administrator Corazon Medina sister of the licensee. Upon entry LPA was not initially screened with COVID screening questions or having temperature taken but LPA advised on doing so for all visitors and staff entering the facility. Even if it is licensing or ombudsman. LPA was properly screened after this prompting. Prior to entry, LPA did not see any COVID postings on the front door entering the facility. LPA toured facility's building and grounds. LPA did not observe COVID postings through out the facility. No accessible bodies of water or fire safety hazards observed. Infection control practices are reviewed: entry procedures, staff training and policies, resident monitoring, containment strategies, environmental preparation and cleaning. Resident and staff daily temperature log is observed as up to date. PPE supply is observed as in place. Medications, toxins and sharps are stored appropriately and inaccessible to clients. Fire extinguishers are observed as being inspected on 07/06/2022. Of the extinguishers observed all are charged and ready for use. Facility ambient temperature is comfortable. Facility lighting is sufficient for residents and staff safety. Toilet and bathing facilities are equipped properly. Water temperature is tested at 116F in a common bathroom on ground floor. Resident bathrooms did have hand washing signs present. All resident rooms are equipped with required furniture and light fixtures. Non-slip mats and grab bars are present. Liquid soap is available and paper towels. First-aid kit is inspected and complete. A Disaster and Mass Casualty Plan is posted. There is 1 resident and 2 staff on site today. The other 2 residents are attending their day programs. Staff is observed not wearing a mask. Criminal record clearances or exemptions for facility staff or other individuals who have client contact have been reviewed as current. Administrator certificate is observed expired on 11/01/2022. According to the administrator, she does have a current certificate and will send to the Department. The following updated forms are requested to be submitted to CCLD by 11/24/2022 : • LIC 308 Designation of Administrative Responsibility • LIC 500 Personnel Report • LIC 610E Emergency Disaster Plan • Copy of administrator certificate and requested documents to have the name changed Technical violations did occur today and are attached on the following LIC9102TV. Report is reviewed with Corazon Medina.

Federal summary

CMS Care Compare

Not a CMS-certified facility

California RCFEs (residential care facilities for the elderly) are licensed by the state, not by CMS. CMS data only applies to skilled nursing facilities or to CCRCs that operate a licensed SNF wing.

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