Encina Care Home
RCFE
A Residential Care Facility for the Elderly (RCFE) is a non-medical residential care home licensed by California CDSS under Health & Safety Code §1560. Residents receive assistance with daily living activities such as bathing, dressing, meals, and medication management in a home-like setting. RCFEs are not hospitals or skilled nursing facilities — they do not provide round-the-clock medical care.
354 Encina Avenue · Redwood City, 94061
Quick facts
Quality snapshot
Updated April 25, 2026Compared to 214 California RCFE facilities of similar size, over the last 36 months.
Source: California Department of Social Services, Community Care Licensing Division. View raw inspection records →
Quality grade· click to show how this was calculated
Severity59thWeighted citations per bed
Repeats100thRepeat deficiencies as share of total
Frequency52thDeficiencies per inspection
Tick mark at 50% = peer median · higher percentile = better facility
Quality grade· click to show how this was calculated
Weighted citations per bed
Repeat deficiencies as share of total
Deficiencies per inspection
Tick mark at 50% = peer median · higher percentile = better facility
Encina Care Home scores B. Better than 70% of comparable California RESIDENTIAL CARE ELDERLY facilities. Severity: 59th percentile. Repeats: top 0%. Frequency: 52th percentile.
Each metric is converted to a 0–100 percentile within the peer set (higher = better). The composite grade averages all four. Peer set: CA / rcfe_general / small beds (214 facilities).
Citation severity over time
stableWeighted severity score per month · 24 months
Weighted score (24mo)
6
Last citation
Aug 25
Finding distribution
2 total · 36 monthsScope × Severity (CMS A–L)
The rules that apply to this facility
California Title 22 requirements for this facility, with the specific regulation and a suggested question for each.
What training are all staff required to complete?22 CCR §87411
All direct-care staff must complete:
- 10 hours initial training within the first four weeks of employment.
- 4 hours annual in-service every year thereafter.
- Administrator certificate from a CDSS-approved program — 80 hours for first-time, 40 hours renewal every 2 years.
Ask on tour: Ask when the last staff training was completed and how it's tracked.
How many staff must be on duty overnight?22 CCR §87415
Based on 6 licensed beds:
One qualified staff member must be on call and physically on premises at all times overnight.
Violation pattern to watch for:A facility that documents a staff member as "on call" but with that person physically off-site — when the law requires on-premises presence — is in violation of this section.
Ask on tour: Ask the facility to walk you through their overnight staffing plan and confirm whether on-call staff are on premises or off-site.
What health conditions can this facility legally accept or refuse?22 CCR §87612–87615
Restricted — allowed with physician order + care plan
- Supplemental oxygen
- Insulin and injectable medications
- Indwelling or intermittent catheters
- Colostomy / ileostomy
- Stage 1 and Stage 2 pressure injuries
- Wound care (non-complex)
- Incontinence
- Contractures
Prohibited — facility must refuse or discharge
- Stage 3 or Stage 4 pressure injuries
- Feeding tubes (PEG, NG, or J-tube)
- Tracheostomies
- Active MRSA or communicable infections requiring isolation
- 24-hour skilled nursing needs
- Total ADL dependence with inability to communicate needs
A hospice waiver (HSC §1569.73) can allow continued care for residents on hospice who would otherwise fall into a prohibited category.
Ask on tour: Ask whether your loved one's specific care needs are restricted or prohibited, and what the facility's process is if needs change after admission.
What must this facility report to the state — and how fast?22 CCR §87211 / WIC §15630
- ImmediateElopement, fire, epidemic outbreak, or poisoningImmediately
- 2 hoursAbuse with serious bodily injury2-hour phone report + 2-hour written report — to the California Department of Social Services (CDSS), Adult Protective Services, and law enforcement
- 24 hrsAbuse without serious bodily injuryWithin 24 hours
- Next dayDeath of a residentPhone by next working day; written within 7 days
- Next dayInjury requiring medical treatment beyond first aidPhone by next working day; written within 7 days
- WrittenBankruptcy, foreclosure, eviction, or utility shutoff noticeWritten notice to CDSS and residents — $100/day penalty (max $2,000) for failure
Your enforcement lever:Incidents that aren't reported on time are themselves a separate violation. If you believe a reportable event wasn't filed, you can submit a complaint directly to the California Department of Social Services (CDSS).
How does CDSS enforce these rules?22 CCR §87755–87777 / HSC §1569.58
- 1Notice of DeficiencyWritten citation with a correction deadline. Facility must submit a Plan of Correction.
- 2Civil PenaltyStarts at $50/day for non-serious; $150/day for serious deficiencies — immediately, with no grace period. Repeats escalate to $150 first day + $50/day, then $1,000 first day + $100/day.
- 3Suspension of AdmissionsFacility cannot accept new residents until violations are corrected.
- 4Temporary Suspension or RevocationEmergency suspension for imminent danger; full revocation after administrative hearing.
- 5Exclusion OrderAdministrator and operator can be barred from all CDSS-licensed facilities — not just this one.
See how these rules have been applied to this specific facility:
View state inspection record and citationsState records
California Dept. of Social Services · Community Care Licensing- License number
- 415600266
- License type
- RESIDENTIAL CARE ELDERLY
- License status
- LICENSED
- License expires
- Not yet indexed
- Licensed beds
- 6
- Operator
- Permito,maria Elena
Inspections & citations
3
reports on file
2
total deficiencies
Other visitAugust 28, 2025Type B2 deficiencies
Plain-language summary
During a routine annual inspection on August 28, 2025, inspectors found the facility's physical plant, safety equipment, food storage, medications, and resident files to be in order, but cited two violations: two residents did not have signed personal rights forms in their files, and required dementia care and postural supports training for staff had not been completed. The facility was given until September 4, 2025 to submit additional documents and has a deadline to correct these deficiencies.
View full inspector notes
On 8/28/2025, Licensing Program Analyst(LPA) John Calandra arrived at the facility to conduct the Annual 1-year required inspection. LPA Calandra was greeted by Bienvenito Tabago, Caregiver and explained the purpose of the visit. Administrator/Licensee, Maria Elena Permito arrived later during the visit. LPA toured the physical plant. This is a 1-story building with 4 bedrooms, 2 and a half bathrooms, a kitchen, dining room, living room, laundry room, and staff quarters. All bedrooms had the required furniture and sufficient lighting. No accessible bodies of water or hazards were observed in the hallways or outside. The facility had the required 7 days of non perishables and 2 days of perishables on site. No food was expired. The facility was maintained at a comfortable temperature. The facility's fire extinguisher was observed to be in working order. The facility's first aid kit was observed to have all the required items. The facility's smoke alarms and carbon monoxide detectors were observed to be in working order. All sharp objects, soap, detergent, medications, and poisons were observed to be locked and in-accessible to persons in care. LPA reviewed 6 resident files and 5 staff files. All were observed to be complete. Medications were reviewed and found to match Centrally Stored Medication Records kept at the facility. During the inspection, LPA Calandra observed during record review that R1 and R2 did not have signed Personal Rights LIC 613 forms in their files. This is a potential health, safety, or personal rights risk to persons in care. A Type B citation was provided for this deficiency. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 While reviewing staff training records, LPA Calandra observed and was told by the Licensee/Administrator that the required 8 hours of Dementia Care Training and 4 hours of Postural Supports training have not been completed. This is a potential health, safety, or personal rights risk to persons in care. A Type B citation was provided for this deficiency. During the visit, LPA Calandra was provided copies of the following documents: -Current Liability Insurance -Administrator's Certificate LPA requested the following documents be sent to the Department by September 4, 2025: -Plan of Operation -Current LIC 500 -Current Resident Roster Deficiencies are cited under the California Code of Regulations, Title 22. Failure to correct the deficiencies by the due date may result in civil penalties. An exit interview was conducted. A copy of this report along with Appeal Rights was left at the facility.
Regulation
(2) In addition to paragraph (1), training requirements shall also include an additional 20 hours annually, eight hours of which shall be dementia care training, as required by subdivision (a) of Section 1569.626, and four hours of which shall be specific to postural supports, restricted health conditions, and hospice care, as required by subdivisi…
Inspector finding
Based on record review and interview, the licensee has not conducted eight hours of Dementia care training and four hours of postural supports, restricted health conditions, and hospice care training which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 09/11/2025 Plan of Correction 1 2 3 4 Licensee to conduct individual trainings with staff and will send documentation of hours of training, certificates, date, and time to the Department by the P…
Regulation
87468.2(a)(11): Additional Personal Rights of Residents in Privately Operated Facilities: Residents in privately operated Residential Care Facilites for the Elderly shall have all of the following personal rights: (11) To be fully informed, prior to or at the time of admission, of all rules that govern resident conduct and responsibilities while li…
Inspector finding
This requirement is not met as evidenced by: Deficient Practice Statement 1 2 3 4 Based on record review, the licensee did not inform prior to admission R1 and R2 of their personal rights as evidenced by the resident's written acknowledgement, which is a potential health, safety or personal rights risk to persons in care. POC Due Date: 09/11/2025 Plan of Correction 1 2 3 4 Licensee to inform R1 and R2 of their personal rights and provide a copy of the signed LIC 613 Personal Rights documents …
InspectionSeptember 25, 2024No deficiencies
Inspector: John Calandra
Plain-language summary
This was a routine annual inspection conducted over two visits in September 2024. The inspector reviewed resident files, medications, and records, and found no deficiencies or violations at the facility.
View full inspector notes
On September 25, 2024, Licensing Program Analyst(LPA) John Calandra to complete the unannounced Annual 1-year required inspection started on September 6, 2024. LPA Calandra was greeted by Caregiver, Consuelo Regoso and explained the purpose of the visit. Administrator/Licensee, Maria Elena Permito arrived later during the visit. LPA Calandra reviewed 2 resident files. Both were observed to be complete. A review of Centrally Stored Medications indicated that medications for residents were properly labeled with instructions on dosage and times of day and matched the Centrally Stored Medication Records(CSMR) kept at the facility. LPA Calandra requested and received the following document during the visit: -Administrator certificate which expires in 12/19/2025 No deficiencies were cited during today's visit. An exit interview was conducted. This report was reviewed with Maria Elena Permito, Administrator/Licensee and a copy of the report left at the facility.
InspectionSeptember 6, 2024No deficiencies
Inspector: Kiran Jain
Plain-language summary
Inspectors conducted the annual required inspection on September 6, 2024, and found that hot water temperature was too low and that cleaning supplies, detergents, and sharp objects were accessible to residents; both issues were corrected immediately during the visit. The facility's rooms, kitchen, emergency equipment, and resident and staff records were in order, with adequate food supplies on hand. The inspection will continue at a later date, and no violations were cited during this portion of the visit.
View full inspector notes
On September 06, 2024, Licensing Program Analysts (LPAs) Kiran Jain and John Calandra arrived at the facility at 2:00 PM to conduct the Annual 1-year required inspection. LPAs met with Maria Permito, Licensee/Administrator and explained the purpose of the visit. LPAs Jain and Calandra toured the physical plant. This is a single-story building with 9 bedrooms, 5 bathrooms, living room, and a kitchen with dining. No accessible bodies of water or hazards were observed. The fire extinguisher was fully charged and last serviced on August 2023. The smoke detector and carbon monoxide detector were fully operational. All rooms were observed to be clean with sufficient furniture and lighting. The hot water temperature in the bathroom sink faucet was measured at 103.8°F. This is not within the required range of 105-120°F. In the presence of the LPAs, the licensee adjusted the hot water temperature to the required range. No expired food items were observed. The facility had the required 7 days of non-perishables and 2 days of perishables. Sharp objects, detergents, poisons, and soap were observed to be accessible to persons in care. In the presence of the LPAs, they were locked and are no longer accessible to persons in care. LPAs reviewed three resident records and three staff records. All were observed to be complete. The following documents were requested and received by the LPAs: · Fire and Safety Inspection Report · Liability Insurance LPAs will return at a later date to complete the Annual inspection. No deficiencies were cited during today's visit. An exit interview was conducted. This report was reviewed with Maria Permito, Licensee/Administrator and copy of this report was left at the facility.
Federal summary
CMS Care CompareNot a CMS-certified facility
California RCFEs (residential care facilities for the elderly) are licensed by the state, not by CMS. CMS data only applies to skilled nursing facilities or to CCRCs that operate a licensed SNF wing.
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