StarlynnCare

California · Redwood City

Dolphin Park Rest Home #3

RCFE

A Residential Care Facility for the Elderly (RCFE) is a non-medical residential care home licensed by California CDSS under Health & Safety Code §1560. Residents receive assistance with daily living activities such as bathing, dressing, meals, and medication management in a home-like setting. RCFEs are not hospitals or skilled nursing facilities — they do not provide round-the-clock medical care.

380 Gunter Lane · Redwood City, 94065

Quick facts

Licensed beds6
Memory careNot listed
Last inspectionDec 2025
Last citationNone on record
Operated byConanan, Evelyn M
Map showing location of Dolphin Park Rest Home #3

Quality snapshot

Updated April 25, 2026

Compared to 214 California RCFE facilities of similar size, over the last 36 months.

Source: California Department of Social Services, Community Care Licensing Division. View raw inspection records →

Quality grade· click to show how this was calculated

Severity
100th

Weighted citations per bed

Repeats
100th

Repeat deficiencies as share of total

Frequency
100th

Deficiencies per inspection

Tick mark at 50% = peer median · higher percentile = better facility

Dolphin Park Rest Home #3 scores A. Better than 100% of comparable California RESIDENTIAL CARE ELDERLY facilities. Severity: top 0%. Repeats: top 0%. Frequency: top 0%.

Each metric is converted to a 0–100 percentile within the peer set (higher = better). The composite grade averages all four. Peer set: CA / rcfe_general / small beds (214 facilities).

Citation severity over time

stable

Weighted severity score per month · 24 months

May 24peer medianApr 26

Weighted score (24mo)

0

Finding distribution

none · 36 months

Scope × Severity (CMS A–L)

No findings in the last 36 months.

View inspections & citations

The rules that apply to this facility

California Title 22 requirements for this facility, with the specific regulation and a suggested question for each.

What training are all staff required to complete?22 CCR §87411

All direct-care staff must complete:

  • 10 hours initial training within the first four weeks of employment.
  • 4 hours annual in-service every year thereafter.
  • Administrator certificate from a CDSS-approved program — 80 hours for first-time, 40 hours renewal every 2 years.

Ask on tour: Ask when the last staff training was completed and how it's tracked.

How many staff must be on duty overnight?22 CCR §87415

Based on 6 licensed beds:

One qualified staff member must be on call and physically on premises at all times overnight.

Violation pattern to watch for:A facility that documents a staff member as "on call" but with that person physically off-site — when the law requires on-premises presence — is in violation of this section.

Ask on tour: Ask the facility to walk you through their overnight staffing plan and confirm whether on-call staff are on premises or off-site.

What health conditions can this facility legally accept or refuse?22 CCR §87612–87615

Restricted — allowed with physician order + care plan

  • Supplemental oxygen
  • Insulin and injectable medications
  • Indwelling or intermittent catheters
  • Colostomy / ileostomy
  • Stage 1 and Stage 2 pressure injuries
  • Wound care (non-complex)
  • Incontinence
  • Contractures

Prohibited — facility must refuse or discharge

  • Stage 3 or Stage 4 pressure injuries
  • Feeding tubes (PEG, NG, or J-tube)
  • Tracheostomies
  • Active MRSA or communicable infections requiring isolation
  • 24-hour skilled nursing needs
  • Total ADL dependence with inability to communicate needs

A hospice waiver (HSC §1569.73) can allow continued care for residents on hospice who would otherwise fall into a prohibited category.

Ask on tour: Ask whether your loved one's specific care needs are restricted or prohibited, and what the facility's process is if needs change after admission.

What must this facility report to the state — and how fast?22 CCR §87211 / WIC §15630
  • ImmediateElopement, fire, epidemic outbreak, or poisoningImmediately
  • 2 hoursAbuse with serious bodily injury2-hour phone report + 2-hour written report — to the California Department of Social Services (CDSS), Adult Protective Services, and law enforcement
  • 24 hrsAbuse without serious bodily injuryWithin 24 hours
  • Next dayDeath of a residentPhone by next working day; written within 7 days
  • Next dayInjury requiring medical treatment beyond first aidPhone by next working day; written within 7 days
  • WrittenBankruptcy, foreclosure, eviction, or utility shutoff noticeWritten notice to CDSS and residents — $100/day penalty (max $2,000) for failure

Your enforcement lever:Incidents that aren't reported on time are themselves a separate violation. If you believe a reportable event wasn't filed, you can submit a complaint directly to the California Department of Social Services (CDSS).

How does CDSS enforce these rules?22 CCR §87755–87777 / HSC §1569.58
  1. 1Notice of DeficiencyWritten citation with a correction deadline. Facility must submit a Plan of Correction.
  2. 2Civil PenaltyStarts at $50/day for non-serious; $150/day for serious deficiencies — immediately, with no grace period. Repeats escalate to $150 first day + $50/day, then $1,000 first day + $100/day.
  3. 3Suspension of AdmissionsFacility cannot accept new residents until violations are corrected.
  4. 4Temporary Suspension or RevocationEmergency suspension for imminent danger; full revocation after administrative hearing.
  5. 5Exclusion OrderAdministrator and operator can be barred from all CDSS-licensed facilities — not just this one.

See how these rules have been applied to this specific facility:

View state inspection record and citations

State records

California Dept. of Social Services · Community Care Licensing
License number
415601193
License type
RESIDENTIAL CARE ELDERLY
License status
LICENSED
License expires
Not yet indexed
Licensed beds
6
Operator
Conanan, Evelyn M

Inspections & citations

2

reports on file

0

total deficiencies

Other visitDecember 18, 2025
No deficiencies

Plain-language summary

On December 18, 2025, state licensing staff conducted a routine unannounced inspection of the facility and found no violations. The inspector reviewed resident and staff records, checked the physical environment including bedrooms and bathrooms, verified that medications and hazardous materials were properly secured, and confirmed that emergency preparedness procedures were in place and current. All areas inspected—from water temperature to fire safety equipment to food storage—met requirements.

View full inspector notes

On December 18, 2025, Licensing Program Analyst (LPA) Komal Curley conducted an unannounced annual visit. LPA met with Administrator, Evelyn Conanan and explained the purpose of the visit. LPA toured the facility inside and outside including all of resident rooms, common areas & kitchen. The indoor and outdoor passageway was free of obstruction. No accessible bodies of water of fire safety hazards observed. This is a single story facility. There are six private resident rooms with half baths in each bedroom. LPA observed one full bathroom and one staff room. Resident rooms were observed to be clean with all required furniture. All half bathrooms were and full bathroom were observed to be clean, odor-free and in good repair. Water temperature throughout the facility measured between 117-120 degrees F. Extra linen was observed to be present. First aid kit was observed to be complete. Dining room was observed free from tripping hazards. A comfortable temperature is maintained and lighting is sufficient for comfort. LPA observed two day perishables and seven day non-perishables. Extra food supply was observed to be present. Medications, sharps, and chemicals were observed locked an inaccessible to residents in care. Carbon monoxide monitors are working properly. All fire extinguishers have been checked and current as of April 2025. Emergency drills are logged and done every month. LPA reviewed 5 resident records and 4 staff records. Resident records are updated, complete and signed. Staff records are complete, with training logs that have met the basic requirement. Medication review was done, and all medications are accounted for, and centrally stored medication records are updated. No citations are issued during the visit. Report is reviewed with Administrator and a copy is provided.

Other visitDecember 19, 2024
No deficiencies

Inspector: Komal Charitra

Plain-language summary

This was a pre-licensing inspection on December 19, 2024, before the facility could legally operate. The inspector found the facility to be clean and safe, with proper bathroom equipment, working safety devices, secure storage of medications and chemicals, and appropriate food storage. The facility passed inspection and immediate licensure was recommended.

View full inspector notes

On December 19, 2024, Licensing Program Analyst (LPA) Komal Charitra conducted an unannounced pre-licensing visit. LPA met with Licensee/Administrator, Evelyn Conanan and explained the purpose of the visit. LPA toured facility and grounds. No accessible bodies of water or fire safety hazards observed. Indoor and outdoor passageways were observed free from obstruction. This is a single level facility with 6 private resident rooms with half baths in each bedroom, 1 full bathroom, and 1 staff room. Three residents were present during the visit. All resident rooms were observed to be clean and in good repair, with all required furnishing. Bathrooms were observed to be odor-free, equipped with grab-bars, liquid soap and paper towels. Non-skid mat was observed present in the full bathroom. Water temperature throughout the facility measured between 117-120 degrees F. Living room and dining room is observed clean and free from tripping hazards. Lighting is sufficient for comfort and a comfortable temperature is maintained throughout the facility. LPA observed two day perishable and seven day non-perishables. Sharps, chemicals and medications were observed to be locked an inaccessible to residents. Carbon monoxide monitors are working properly. All fire extinguishers have been checked and current as of April 2024. First aid kit was observed to be present and complete. LPA observed postings such as the Licensing Complaint Poster, Resident Rights, etc. Pre-Licensing is complete. Immediate Licensure is recommended pending final approval from the Central Applications Bureau. Component III orientation was reviewed with the Licensee/Administrator. This report is reviewed and discussed with the Licensee/Administrator, Evelyn Conanan and a copy is provided.

Federal summary

CMS Care Compare

Not a CMS-certified facility

California RCFEs (residential care facilities for the elderly) are licensed by the state, not by CMS. CMS data only applies to skilled nursing facilities or to CCRCs that operate a licensed SNF wing.

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