StarlynnCare

California · Redwood City

Bay Leaf Elderly Care Home Llc

RCFE

A Residential Care Facility for the Elderly (RCFE) is a non-medical residential care home licensed by California CDSS under Health & Safety Code §1560. Residents receive assistance with daily living activities such as bathing, dressing, meals, and medication management in a home-like setting. RCFEs are not hospitals or skilled nursing facilities — they do not provide round-the-clock medical care.

1168 Lyons Street · Redwood City, 94061

Quick facts

Licensed beds6
Memory careNot listed
Last inspectionSep 2025
Last citationAug 2025
Operated byBay Leaf Elderly Care Home Llc
Map showing location of Bay Leaf Elderly Care Home Llc

Quality snapshot

Updated April 25, 2026

Compared to 214 California RCFE facilities of similar size, over the last 36 months.

Source: California Department of Social Services, Community Care Licensing Division. View raw inspection records →

Quality grade· click to show how this was calculated

Severity
49th

Weighted citations per bed

Repeats
100th

Repeat deficiencies as share of total

Frequency
58th

Deficiencies per inspection

Tick mark at 50% = peer median · higher percentile = better facility

Bay Leaf Elderly Care Home Llc scores B−. Better than 69% of comparable California RESIDENTIAL CARE ELDERLY facilities. Severity: 49th percentile. Repeats: top 0%. Frequency: 58th percentile.

Each metric is converted to a 0–100 percentile within the peer set (higher = better). The composite grade averages all four. Peer set: CA / rcfe_general / small beds (214 facilities).

Citation severity over time

stable

Weighted severity score per month · 24 months

May 24peer medianApr 26

Weighted score (24mo)

13

Last citation

Aug 25

Finding distribution

2 total · 36 months

Scope × Severity (CMS A–L)

IsolatedPatternWidespreadJKLG1HID1EFABCSev 4 · IJSev 3Sev 2Sev 1

View inspections & citations

The rules that apply to this facility

California Title 22 requirements for this facility, with the specific regulation and a suggested question for each.

What training are all staff required to complete?22 CCR §87411

All direct-care staff must complete:

  • 10 hours initial training within the first four weeks of employment.
  • 4 hours annual in-service every year thereafter.
  • Administrator certificate from a CDSS-approved program — 80 hours for first-time, 40 hours renewal every 2 years.

Ask on tour: Ask when the last staff training was completed and how it's tracked.

How many staff must be on duty overnight?22 CCR §87415

Based on 6 licensed beds:

One qualified staff member must be on call and physically on premises at all times overnight.

Violation pattern to watch for:A facility that documents a staff member as "on call" but with that person physically off-site — when the law requires on-premises presence — is in violation of this section.

Ask on tour: Ask the facility to walk you through their overnight staffing plan and confirm whether on-call staff are on premises or off-site.

What health conditions can this facility legally accept or refuse?22 CCR §87612–87615

Restricted — allowed with physician order + care plan

  • Supplemental oxygen
  • Insulin and injectable medications
  • Indwelling or intermittent catheters
  • Colostomy / ileostomy
  • Stage 1 and Stage 2 pressure injuries
  • Wound care (non-complex)
  • Incontinence
  • Contractures

Prohibited — facility must refuse or discharge

  • Stage 3 or Stage 4 pressure injuries
  • Feeding tubes (PEG, NG, or J-tube)
  • Tracheostomies
  • Active MRSA or communicable infections requiring isolation
  • 24-hour skilled nursing needs
  • Total ADL dependence with inability to communicate needs

A hospice waiver (HSC §1569.73) can allow continued care for residents on hospice who would otherwise fall into a prohibited category.

Ask on tour: Ask whether your loved one's specific care needs are restricted or prohibited, and what the facility's process is if needs change after admission.

What must this facility report to the state — and how fast?22 CCR §87211 / WIC §15630
  • ImmediateElopement, fire, epidemic outbreak, or poisoningImmediately
  • 2 hoursAbuse with serious bodily injury2-hour phone report + 2-hour written report — to the California Department of Social Services (CDSS), Adult Protective Services, and law enforcement
  • 24 hrsAbuse without serious bodily injuryWithin 24 hours
  • Next dayDeath of a residentPhone by next working day; written within 7 days
  • Next dayInjury requiring medical treatment beyond first aidPhone by next working day; written within 7 days
  • WrittenBankruptcy, foreclosure, eviction, or utility shutoff noticeWritten notice to CDSS and residents — $100/day penalty (max $2,000) for failure

Your enforcement lever:Incidents that aren't reported on time are themselves a separate violation. If you believe a reportable event wasn't filed, you can submit a complaint directly to the California Department of Social Services (CDSS).

How does CDSS enforce these rules?22 CCR §87755–87777 / HSC §1569.58
  1. 1Notice of DeficiencyWritten citation with a correction deadline. Facility must submit a Plan of Correction.
  2. 2Civil PenaltyStarts at $50/day for non-serious; $150/day for serious deficiencies — immediately, with no grace period. Repeats escalate to $150 first day + $50/day, then $1,000 first day + $100/day.
  3. 3Suspension of AdmissionsFacility cannot accept new residents until violations are corrected.
  4. 4Temporary Suspension or RevocationEmergency suspension for imminent danger; full revocation after administrative hearing.
  5. 5Exclusion OrderAdministrator and operator can be barred from all CDSS-licensed facilities — not just this one.

See how these rules have been applied to this specific facility:

View state inspection record and citations

State records

California Dept. of Social Services · Community Care Licensing
License number
415601107
License type
RESIDENTIAL CARE ELDERLY
License status
LICENSED
License expires
Not yet indexed
Licensed beds
6
Operator
Bay Leaf Elderly Care Home Llc

Inspections & citations

9

reports on file

2

total deficiencies

1

Type A (actual harm)

Other visitSeptember 4, 2025
No deficiencies

Plain-language summary

On September 4, 2025, the state conducted a closure inspection after the facility's owner requested to shut down. All residents had been safely relocated to other facilities by August 29, 2025, and the administrator provided documentation of each resident's new placement. No violations were found during the inspection, and the facility has surrendered its license.

View full inspector notes

On 9/4/2025, Licensing Program Analyst(LPA) John Calandra arrived at the facility for the purpose of conducting a closure visit initiated by the Licensee. LPA Calandra was greeted by Cassandra Rose, Administrator and explained the purpose of the visit. LPA conducted a walk-through of the facility, inspected all rooms and common spaces. There are currently no residents living in the facility and the last resident moved out on 8/29/2025. LPA was provided with a list of all residents and relocation sites and given updates throughout the months leading up to the final closure. During today's inspection, LPA Calandra found no evidence to suggest that there are any residents in care. Administrator stated that residents have taken selected personal belongings and furnishings for transfer to their new facilities. The facility files for both residents and staff will be kept in storage for 3 years. The Licensee initiated this facility closure and submitted a written statement to Community Care Licensing (CCL) on 6/1/2025, requesting to close this facility. All residents were found to be safely relocated. Closure inspection of this facility has been completed. Facility has surrendered the license to LPA Calandra. The Department will be moving forward with the closure process. No deficiencies were cited during today's visit. An exit interview was conducted. This report was reviewed with Cassandra Rose, Administrator and a copy of the report left at the facility.

Other visitAugust 22, 2025
No deficiencies

Plain-language summary

On August 22, 2025, the state conducted a follow-up visit to confirm that the facility had corrected two violations found nine days earlier: the previous administrator did not have a valid administrator certificate, and the facility was not being maintained in clean and sanitary condition. The state verified that a new administrator with a valid certificate was now in place and that the facility had been cleaned. Both violations were cleared.

View full inspector notes

On 8/22/2025, Licensing Program Analyst(LPA) John Calandra arrived at the facility to conduct a Plan of Correction(POC) visit to clear the citation delivered on 8/13/2025. LPA Calandra was greeted by Cassandra Rose, Administrator and explained the purpose of the visit. On 8/13/2025, the facility was cited for a violation of California Code of Regulations(CCR) 87407(a) : Administrator Certification Requirements as the Administrator on record at the time of the visit, Mayeanne Guinona did not have an active Administrator's Certificate. During the visit on 8/22/2025, LPA Calandra was able to verify that Cassandra Rose, has an active Administrator Certificate. On 8/13/2025, the facility was cited for a violation of CCR 87303(a)(1) Maintenance and Operations as the Licensee had not maintained the facility in a clean and sanitary condition. During the visit on 8/22/2025, LPA was able to verify that the facility had been cleaned. An exit interview was conducted. A copy of the report and the POC clearance letter were left at the facility with the facility representative.

InspectionAugust 13, 2025
No deficiencies

Plain-language summary

On August 13, 2025, a state licensing analyst visited the facility to document its planned closure in October 2025 and review the transition plan. No violations or deficiencies were found during the visit. The facility was provided with a copy of the inspection report, and families should contact the facility directly for information about resident relocation services and timelines.

View full inspector notes

On 8/13/2025, Licensing Program Analyst(LPA) John Calandra arrived at the facility to conduct a Case Management in regards to notification that the facility was planning to cease operations as of October 2025. LPA Calandra was greeted by Cassandra Rose, Administrator and explained the purpose of the visit. LPA received copies of the eviction notices via email while at the facility. No deficiencies were cited during today's visit. An exit interview was conducted and a copy of the report left at the facility with facility representative.

Other visitAugust 13, 2025Type A
2 deficiencies

Plain-language summary

On August 13, 2025, an unannounced case management visit found that the facility's dining room and floors were unclean, with food debris and a hot sauce bottle left on the table and floor. The facility's listed administrator did not have an active administrator's certificate, which creates a direct risk to residents' safety. The facility was cited for both violations and given a deadline to correct them.

View full inspector notes

On 8/13/2025, LPA Calandra conducted an unnanounced Case Management visit. LPA Calandra was greeted by Cassandra Rose, Administrator and explained the purpose of the visit. During his visit on 8/13/2025 to gather additional information regarding the facility's planned closure, LPA observed that facility floors and the dining room table were unclean. A bottle of hot sauce and pieces of food were observed on the dining room table and on the floor in the dining room. A Type B citation was delivered for this violation. In addition, LPA Calandra observed that the Administrator on paper, Mayeanne Guinona does not have an Active Administrator's certificate. This is an immediate risk to persons in care. A Type A citation was delivered for this violation. Deficiencies are cited under the California Code of Regulations, Title 22. Failure to correct the deficiencies by the due date may result in civil penalties.

Type ACCR §87407(a)

Regulation

87406(a): Administrator Certification Requirements: All individuals shall be residential care facility for the elderly certificate holders prior to being employed as an administrator. This requirement is not met as evidenced by:

Inspector finding

Based on record review, the Administrator on record, Mayeanne Guinona does not have an active Administrator's Certificate which is an immediate health, safety, or personal rights violation to persons in care.

Type BCCR §87303(a)(1)

Regulation

87303(a)(1): Maintenance and Operations: The facility shall be clean, safe, sanitary and in good repair at all times. . (1) Floor surfaces in bath, laundry and kitchen areas shall be maintained in a clean, sanitary, and odorless condition. This requirement is not met as evidenced by:

Inspector finding

Based on observation, the licensee had not maintained the facility in a clean, sanitary, and odorless condition as evidenced by pieces of food on the dining room table, underneath the table and general uncleaniness throughout the facility which is a potential health, safety, or personal rights risk to persons in care.

InspectionOctober 14, 2024
No deficiencies

Inspector: John Calandra

Plain-language summary

On October 14, 2024, state licensing staff conducted the required annual inspection of the facility and found no violations. The inspector checked the building, safety equipment, medications, resident records, and staff files, and confirmed that all areas met requirements including proper hot water temperature, working smoke alarms and carbon monoxide detectors, secure storage of medications and hazardous materials, and adequate food supplies.

View full inspector notes

On October 14, 2024, Licensing Program Analyst(LPA) John Calandra arrived at the facility at 8:40 AM to conduct the unannounced Annual 1-year required inspection. LPA Calandra was greeted by Mayeanne Guinomma, Licensee/Administrator and Cassandra Rose, Caregiver and explained the purpose of the visit. LPA Calandra toured the physical plant. This is a 1-story building with 5 bedrooms, 3 bathrooms, backyard, kitchen, living room, dining room, and office. All bedrooms had the required furniture and sufficient lighting. Hot water temperature was measured within the required 105-120 degrees Fahrenheit. No accessible bodies of water or hazards were observed in the front or back yards. Night lights were observed in the hallways. The facility's Smoke Alarms and Carbon Monoxide detector were observed to be in working order. The facility's first aid kit was observed to have all required items. The facility had the required 7 days of non-perishables and 2 days of perishables; No food was expired. All sharp objects, medications, poisons, and cleaning supplies were locked up and in-accessible to persons in care. LPA reviewed 4 resident records and 3 staff records. All were observed to be complete. LPA interviewed 3 residents. LPA requested the following documents be sent to the Regional Office/Licensing by 10/21/2024: -Current lease agreement -Current LIC 500 -Current Liability Insurance A review of resident medications showed that all medications matched the Centrally Stored Medication Records kept at the facility. No deficiencies were cited during today's visit. This report was reviewed with Mayeanne Guinomma, Licensee/Administrator and Cassandra Rose, Caregiver and a copy of the report was left at the facility.

Other visitOctober 20, 2022
No deficiencies

Inspector: Jaime Vado

Plain-language summary

On an unannounced annual inspection, the facility was found to be in compliance with no violations cited. Inspectors reviewed the building's safety features, infection control practices, staff training and certifications, medication storage, and emergency preparedness, and found them all in order. The facility was asked to submit some routine updated administrative forms by late October 2022.

View full inspector notes

On this day Licensing Program Analyst (LPA) Jaime Vado conducted an unannounced annual inspection visit. LPA met with licensee Mayanne Avena and explained purpose of today's visit. LPA conducted a tour of the facility's physical plant and grounds. There are no accessible bodies of water or fire safety hazards are observed. Infection control practices are reviewed: Entry procedures, staff training and policies, resident monitoring, containment strategies, environmental preparation and cleaning. PPE supply is adequate and infection control signs are posted prominently. Medications, toxins and sharps are stored appropriately and inaccessible to clients, a comfortable temperature is being maintained, and lighting is sufficient for comfort and safety. First-aid kit is inspected and complete. A Disaster and Mass Casualty Plan is present. Criminal record clearances or exemptions for facility staff or other individuals who have client contact have been reviewed; first-aid training for staff is current. Staff training is current according to administrator. Anna is a certified RCFE administrator (x 08/2022) that oversees facility operations. There is an additional administrator on record who is present today as well, Gabriel Schoof, whose administrator certificate is current (x07/2023). According to licensee she is awaiting to receive administrator course training hours that is scheduled for December 2022. Water temperature is tested at 105F in private resident full bathroom and tested at 115F in common bathroom in main hallway. Bathrooms and shower rooms have grab bars and non-skid mats in showers. PPE is observed as in place in exterior storage building. Fire extinguishers are charged and ready for use last being inspected on 11/29/2021. LPA did observe one fire extinguisher that needs charging but the other fire extinguishers are charged and ready for use. Smoke alarms and carbon monoxide detectors are in place through out. Food supplies are in place. Facility does not handle resident cash resources. The following updated forms are being requested to be received by 10/27/2022: • LIC610E Emergency Disaster Plan • LIC 308 Designation of Administrative Responsibility • LIC 500 Personnel Report There are no citations issued during today's inspection. Report is reviewed with licensee Mayanne Avena.

Other visitSeptember 16, 2021
No deficiencies

Inspector: Jaime Vado

Plain-language summary

This was a pre-licensing inspection visit on September 16, 2021. Inspectors found the facility in good condition overall: bathrooms were clean with properly operating faucets at safe water temperatures, floors were clean, fire safety records were current, cleaning supplies were properly stored, and the kitchen was clean. The facility's physical layout was found to meet regulatory requirements, pending final documentation approval.

View full inspector notes

On 09/16/2021 at 0900hrs Licensing Program Analyst (LPA) Jaime Vado and Komal Charitra conducted an unannounced prelicensing inspection visit. LPA met with licensee/administrator Mayanne and explained purpose of today's inspection. LPAs made observations within the facility. LPAs inspected three facility bathrooms and all are in good condition. Faucets operate appropriately. Water temperatures are taken at all three faucets. Main bathroom located adjacent to living room water temp is 112F. Bathroom in hallway faucet temperature is measured at 107F. Bathroom water temp in resident room is measured at 107F. Facility floors are observed as clean and with no debris. Facility fire drill log is observed as current. Last fire drill was conducted on 08/14/21. Backyard is observed as clear of boxes that were previously there on prior visit. Cleaning solutions are observed in locked hallway closet. Facility PPE is present. Facility food supplies are in place. Kitchen is observed as clean. As a result of inspection today, the physical plan of this home is in substantial compliance with the Regulation requirements for a Residential Care Home for the Elderly today, and is pending the completion of all documentation and the final approval of the Centralized Application Unit (CAU). Component three is conducted today with licensee.

Other visitAugust 4, 2021
No deficiencies

Inspector: Jaime Vado

Plain-language summary

This was a pre-licensing inspection of a new memory care facility conducted in August 2021. The inspector found that two of three bathrooms had non-functioning or limited-function faucets, cleaning solutions were stored in an unlocked closet, and the facility had areas with clutter, dust, and spider webs that needed cleaning; the kitchen sink had dirty dishes during the visit (which the facility cleaned immediately), and required fire drill documentation was not available for review. The facility had adequate food supplies, working safety equipment, secured medications, and current administrator credentials, with the operator directed to submit updated licensing forms by August 20, 2021.

View full inspector notes

On 08/04/2021 at 1100hrs Licensing Program Analyst (LPA) Jaime Vado conducted an unannounced prelicensing inspection visit. LPA met with licensee/administrator Mayanne and explained purpose of today's inspection. During today's inspection LPA toured the facility inside and out. This is a single story facility. Ambient temperature is observed as 72F. Fire lanes are clear on the outside of the facility. All resident bathrooms are inspected. Of the three, two do not have fully functioning faucets. Bathroom in main hallway does not produce hot water and knobs do not allow free flowing water. Bathroom in resident room faucet does not function at all but toilet and shower are operable. Main bathroom adjacent to living room is considered the main shower and bathroom. Faucet and shower functions appropriately. Water is tested at 125F at this time. 48hr fresh food supply is present. There are two freezers present as well and supplies are in place. Two week canned and dried goods are observed as in place. Resident bedrooms have all required furniture in place. Linens are observed as in place. Medications are locked and secured in office area. First aid kit is complete. Fire extinguishers are in place and fully charged. Fire alarms are hardwired in place and carbon monoxide detector is observed as plugged in adjacent to the kitchen. Cleaning solutions are observed as stored in hallway closet but is not locked. LPA did observe that the kitchen sink is full of dishes that require washing but this was corrected during today's inspection. Backyard had boxes of items that are in the process of being moved. Main dining table has paperwork and files that need organizing. Resident and staff files require organization. Facility floors do have areas with debris and foot prints from water near bathroom adjacent to living room. Areas in facility observed as well with dusty and spider webs. Resident files are reviewed as current but require updated admission agreements reflecting new facility. Fire drill log was not able to be reviewed. Facility does not handle cash resources of residents. Administrator certificate is current expiring on 8/5/2022. The following updated forms are to be received by 08/20/2021: LIC500 LIC308 LIC610E Copy of current administrator certificate Report is reviewed with administrator/licensee.

ComplaintJune 4, 2021
No deficiencies

Inspector: Susan Nguyen

Plain-language summary

This was a pre-licensing assessment completed on June 4, 2021, for a six-bed residential care facility. The applicant and administrator demonstrated understanding of California regulations covering facility operations, admission policies, staffing, emergency preparedness, complaint reporting, and other requirements needed to operate the home. No violations were found.

View full inspector notes

Component II completion: Successful Facility Type: RCFE Application Type: CHOW Capacity: 6 Census (if any clients in care): 2 COMP II Participants: Mayanne Avena Interview Method: Telephone interview On 6/4/21, applicant/administrator participated in COMP II. Identification of the applicant and administrator was verified through interview questions based on photo ID and other identifying personal information. During COMP II, applicant and administrator confirmed the understanding of the California Code Title 22 Regulations. Signed LIC 809 with copy of photo ID have been obtained. During COMP II, CAB analyst confirmed Applicant/Administrator’s understanding of following areas: 1. Facility operation: License type, client/resident populations, and program 2. Admission Policies 3. Staffing requirements & Training 4. Restrictive/Prohibited Health Conditions 5. General provisions 6. Emergency Preparedness 7. Complaints & Reporting 8. Pre-licensing readiness

Federal summary

CMS Care Compare

Not a CMS-certified facility

California RCFEs (residential care facilities for the elderly) are licensed by the state, not by CMS. CMS data only applies to skilled nursing facilities or to CCRCs that operate a licensed SNF wing.

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