California · Pleasant Hill

Sunvalley Residential Care Home.

RCFE · Memory Care6 bedsDementia-trained staff(925) 323-6428
Peer rank
Top 45% of California memory care
See full peer rank →
Facility · Pleasant Hill
A 6-bed RCFE · Memory Care with 14 citations on file.
Licensed beds
6
Last inspection
Nov 2025
Last citation
Nov 2025
Operated by
Sunvalley Residential Care Home, Inc.
Snapshot

A small home, reviewed on public record.

Peer Comparison

Compared to 141 California facilities with a similar number of beds.

RCFE memory care · 36-month window. Higher percentile = better performance on inspection record. Source: California Dept. of Social Services · Community Care Licensing.

Severity rank
40th%
Weighted citations per bed.
peer median
0
100
Repeat rank
Not enough repeat citations
among peers to rank.
Repeat deficiencies as share of total.
Frequency rank
26th%
Deficiencies per inspection.
peer median
0
100

Rankings based on 36-month CDSS inspection data. Severity and frequency: fewer citations = higher percentile. Repeat rate: lower repeat citation share = higher percentile.

Save for comparison:
The Record

Citation history, plotted month by month.

14 deficiencies on record. Each bar is a month with a citation.

Peer median 4 · dashed
Last citation: NOV 2025. Compared against peer median (dashed).
peer median
NOV 2025
Sep 2024as of Aug 2026

Finding distribution

14 total · 36 months

Scope × Severity (CMS A–L)

Isolated
Pattern
Widespread
Sev 4 · IJ
J
K
L
Sev 3
G2
H
I
Sev 2
D12
E
F
Sev 1
A
B
C
The Rulebook

The rules that apply to this facility.

State requirements with the exact regulation citation, plain-language explanation, and a question to ask on tour. Rules this facility has been cited for appear first.

What dementia-care training must staff complete?22 CCR §87705 / HSC §1569.625
Cited Nov 2024+
Plain language

Because a facility markets dementia or Alzheimer's care, state law mandates higher training standards: 12 hours of initial dementia training (6 hours before a staff member works independently with residents, 6 more within the first 4 weeks), 8 hours of annual dementia in-service every year thereafter, and an administrator must include 8 hours of dementia-specific continuing education in every 2-year recertification cycle. Training must cover individualized care plans, behavioral expressions, appropriate supervision, and the facility's dementia care philosophy.

Ask on tour

Can you show me each direct-care staffer's most recent dementia training certificate, and tell me when their next refresher is due?

Tour Prep

Questions to ask before you visit.

A short pre-tour checklist tailored to Sunvalley Residential Care Home's record and state requirements.

01 /

The facility has 2 serious citations on file across all inspections — can you provide your corrective-action plan for each cited item, and show families any documentation of remediation steps taken?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

02 /

The facility has 4 dementia-care citations under §87705 or §87706 on file — can you provide the written dementia-care program required by §87705, and show families the corrective-action documentation for each cited deficiency?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

03 /

The most recent inspection was conducted on 2025-11-20 — can you provide the deficiency notice from that visit and walk families through any corrective actions implemented since that date?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

Full Inspection Record

Every inspection visit, verbatim.

4 inspections in the public record, most recent first. Plain-language summaries open first — click into any row for the full citation text.

4
reports on file
14
total deficiencies
2
severe (Type A)
2025-11-20
Annual Compliance Visit
Type B · 2 findings

Plain-language summary

On November 20, 2025, inspectors conducted a routine annual inspection of this six-resident facility and found it in compliance with safety and care standards, including proper fire safety equipment, adequate lighting and temperature, secure medication storage, and current staff training. The facility was approved to care for up to six residents, including those who are non-ambulatory, and has hospice approval for two residents. The administrator's certificate is valid through August 2026.

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Read full citation text (2)
Type B22 CCR §87465(e)
Verbatim citation text · 22 CCR §87465(e)

Based on observation, interview, record review, the licensee did not comply with the section cited above in by not having doctor's orders for R1, R2, R3 and R4 Centrum Mulitvitamins Silver Womens 50+, vitamins, iron pills, Bausch & Lomb Ared's pills which poses a potential health, safety or personal rights risk to persons in care. POC Due Date: 12/11/2025 Plan of Correction 1 2 3 4 Administrator will submit copies of doctor's orders to CCLD by POC due date.

Type B22 CCR §87506(b)
Verbatim citation text · 22 CCR §87506(b)

Based on observation, interview, record review, the licensee did not comply with the section cited above in by not having R4's admission agreement, appraisal needs and services, personal rights signed which poses a potential health, safety or personal rights risk to persons in care. POC Due Date: 11/27/2025 Plan of Correction 1 2 3 4 Administrator will submit copies of admission documents to CCLD by POC due date.

Read raw inspector notes

On 11/20/2025 at 10:50 AM, Licensing Program Analyst (LPA) L. Alexander arrived unannounced to conduct 1-Year Annual Required inspection. LPA met with Caregiver, Marjoy Bacuyag and explained the purpose of the visit. Marjoy Bacuyag phoned the administrator, Keith Mauer to inform. The facility’s fire clearance was approved for six (6) residents in which all may be non-ambulatory. Hospice waiver approved for two (2) residents. Administrator certificate #7027929740 expires 08/08/2026. Keith arrived approximately 30 mins later. LPA toured facility including but not limited to bedrooms, bathrooms, kitchen, common area and backyard. The facility consists of six (6) total bedrooms that are occupied by the residents. All outdoor and indoor passageways are kept free of obstruction. There are no bodies of water observed. A comfortable temperature is maintained at 73 degrees Fahrenheit. LPA observed lighting in all rooms are adequate for the comfort and safety of the residents. The hot water temperature in the residents’ shared bathroom was measured at 105 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum of one week supply of nonperishable and 2-day of perishable foods. Centrally stored medication and sharps were locked and inaccessible to residents. LIC809-C 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 LIC809-C (Page 2) Smoke and carbon monoxide detectors were in operating condition during visit. Fire extinguisher was last serviced on 07/22/2025. Emergency Disaster Plan was last posted on 11/20/2025. First aid kit was observed to be complete. Emergency disaster drill was last conducted on 11/12/2025. LPA reviewed four (4) residents records. LPA reviewed five (5) staff records and all staff have current first aid training and associated to the facility. LPA reviewed all four (4) resident’s medications. Updated copies of the following documents were requested for facility file and are to be submitted to CCL by 11/27/2025: LIC 308 Designation of Administrative Responsibility - Reviewed LIC 309 Administrative Organization - Reviewed LIC 500 Personnel Report - Reviewed LIC 610E Emergency Disaster Plan - Reviewed Liability Insurance - Reviewed Current Administrator’s Certificate - Reviewed The following deficiencies were observed (see LIC 809D) and cited from the California Code of Regulations, Title 22 and/or Health and Safety Code Failure to correct deficiencies by POC date may result in additional Civil Penalties. Exit interview conducted. Appeal Rights and a copy of this report provided.

2024-11-14
Annual Compliance Visit
Type A · 3 findings
Inspector · Lori Alexander-Washington

Plain-language summary

On November 14, 2024, the state conducted a routine annual inspection of the facility and found one violation: medications and scissors were left unlocked and accessible in a kitchen drawer. The facility otherwise met requirements for fire safety, sanitation, staffing training, food supply, resident bathrooms, and emergency preparedness, though the administrator's certificate had expired and needed renewal.

Read full citation text (3)
Type A22 CCR §87465(h)(2)
Verbatim citation text · 22 CCR §87465(h)(2)

Based on observation, the licensee did not comply with the section cited above in by not having medications inaccessible to residents in a unlocked kitchen drawer which poses an immediate health and safety risk to persons in care. POC Due Date: 11/15/2024 Plan of Correction 1 2 3 4 Administrator locked top kitchen drawer where medications were located unlocked. Administrator agreed to conduct an In-Service Training and submit staff sign-in sheet to CCLD by POC due date.

Type A22 CCR §87705(f)(1)
Verbatim citation text · 22 CCR §87705(f)(1)

Based on observation, the licensee did not comply with the section cited above in by having a pair of scissors unlocked in top kitchen drawer which poses an immediate health and safety risk to persons in care. POC Due Date: 11/15/2024 Plan of Correction 1 2 3 4 Administrator locked scissors in top kitchen drawer during visit. Administrator agreed to conduct an In-Service Training and submit staff sign-in sheet to CCLD by POC due date. Civil Penalty for $250.00 assessed for repeat violation.

Type B
Verbatim citation text

Based on record review, the licensee did not comply with the section cited above in by not having annual 20hrs of training for Staff (S) S1-S5 in their files which poses a potential health, safety or personal rights risk to persons in care. POC Due Date: 12/12/2024 Plan of Correction 1 2 3 4 Administrator agreed to submit training certificates for S1-S5 to CCLD by POC due date.

Read raw inspector notes

On 11/14/2024 at 3:15 PM, Licensing Program Analyst (LPA) L. Alexander arrived unannounced to conduct 1-Year Annual Required inspection. LPA met with Caregiver, Marjoy Bacuyag and explained the purpose of the visit. Marjoy called Administrator, Keith Mauer, to inform. The administrator arrived 15 mins later. The facility’s fire clearance was approved for capacity of six (6) in which all may be non-ambulatory. Hospice waiver approved for two (2) residents. Administrator Certificate #606274274 expired 08/09/2024. Administrator submit certificate renewal and provided check dated 11/07/2024. LPA toured facility with Keith including but not limited to bedrooms, bathrooms, kitchen, common area and backyard. The facility consists of total six (6) bedrooms which six (6) bedrooms are occupied by the residents. All outdoor and indoor passageways are kept free of obstruction. There are no bodies of water observed. A comfortable temperature is maintained at 72 degrees Fahrenheit. LPA observed lighting in all rooms are adequate for the comfort and safety of the residents. The hot water temperature in the residents’ shared bathroom was measured at 105 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum of one week supply of nonperishable and 2-day of perishable foods. Smoke and carbon monoxide detectors were in operating condition during visit. Fire extinguishers was last serviced on 02/08/2024. Emergency Disaster Plan was last posted on 01/08/2024. First aid kit was observed to be complete. Emergency disaster drill was last conducted on 08/28/2024. LIC809-C Continued (Next Page) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 LIC809-C Continued... LPA reviewed four (4) residents records. LPA reviewed five (5) staff records and 5 of 5 have current first aid training and associated to the facility. The following deficiencies were observed (see LIC 809D) and cited from the California Code of Regulations, Title 22 and/or Health and Safety Code Failure to correct deficiencies by POC date may result in additional Civil Penalties. THE FOLLOWING DEFICIENCIES WERE OBSERVED DURING VISIT: At 3:32 PM LPA observed unlocked medications and scissors located in top kitchen drawer. Updated copies of the following documents were requested for facility file and are to be submitted to CCL by 11/21/2024: LIC 308 Designation of Administrative Responsibility - Reviewed LIC 309 Administrative Organization LIC 500 Personnel Report LIC 610E Emergency Disaster Plan - Reviewed Liability Insurance Exit interview conducted. Appeal Rights and a copy of this report provided.

2024-02-21
Annual Compliance Visit
Type B · 3 findings
Inspector · Lori Alexander-Washington

Plain-language summary

During an unannounced follow-up visit on February 21, 2024, inspectors found that the facility had not corrected several violations from a December 2023 annual inspection, including incomplete health screening and tuberculosis testing for staff members, missing medical assessments for residents, and inadequate liability insurance coverage. The facility had been given until February 9, 2024 to fix these violations but had not done so. The inspectors cited the facility for these deficiencies, and failure to correct them may result in additional penalties.

Read full citation text (3)
Type B22 CCR §87411(f)
Verbatim citation text · 22 CCR §87411(f)

Based on interview and record review, the licensee did not comply with the section cited above in by not having health screening for S1, S2, S5 and TB tests for S2 which poses a potential health, safety or personal rights risk to persons in care.

Type B22 CCR §87705(5)
Verbatim citation text · 22 CCR §87705(5)

Based on interview and record review, the licensee did not comply with the section cited above in by not having an updated annual medical assessment for R1 which poses a potential health, safety or personal rights risk to persons in care.

Type B22 CCR §87458(a)
Verbatim citation text · 22 CCR §87458(a)

Based on record review, the licensee did not comply with the section cited above in by not having an updated annual medical aseessment for R5 which poses a potential health, safety or personal rights risk to persons in care.

Read raw inspector notes

On 02/21/2024 at 11:55 am, Licensing Program Analyst (LPA) Lori Alexander arrived unannounced to conduct Case Management visit. LPA met with Administrators, Keith & Stephanie Mauer and explained the purpose of the visit. LPA conducted an Annual Inspection on 12/14/2023 and cited facility. The original Plan of Correction (POC) was scheduled for 01/11/2024. The administrator requested an additional 30 Day extension on 01/08/2024 in which LPA L. Alexander granted the request and confirmed that the new due date is 02/09/2024. Due to LPA L. Alexander was not able to return to the facility for a POC visit, LPA returned to recite and cite for new deficiencies. LPA L. Alexander conducted an Annual Inspection on 12/14/2023 and cited facility for the following: CCR 87411(f) Personnel Requirements – General – Health Screening and TB - deficiencies not cleared HSC 1569.695(c) - Fire Drill - deficiency cleared CCR 87412(b)(3)(B) Personnel Records - deficiencies cleared CCR 87705(c)(6) Care of Persons with Dementia – Appraisals - deficiency cleared CCR 87705(f)(1) Care of Persons with Dementia – Toxic Chemicals –cleared during visit on 12/14/2023 HSC 1569.618(c)(3) First Aid and CPR – deficiency cleared LIC 809 Continued... 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 LIC809-C Continued... LPA L. Alexander conducted an Annual Inspection on 12/14/2023 and will recite and cite facility for the following today: CCR 87411(f) Personnel Requirements – Health Screening and TB Results for S1, S2, S5 CCR 87705 (5) Care of Persons with Dementia - Medical Assessment for R1 CCR 87458 (a) Medical Assessment - Medical Assessment for R5 HSC 1569.605 Liability insurance; coverage requirements $1,000,000.00 each injury occurrence to $3,000,000.00 total aggregate occurrence The following deficiencies were observed (see LIC 809D) and cited from the California Code of Regulations, Title 22 and/or Health and Safety Code. Failure to correct deficiencies by POC date may result in additional Civil Penalties. Exit interview conducted. Appeal Rights and a copy of this report provided.

2023-12-14
Annual Compliance Visit
Type B · 6 findings
Inspector · Lori Alexander-Washington

Plain-language summary

During a routine annual inspection on December 14, 2023, inspectors found that medications and cleaning supplies were not properly locked away—including lactulose solution, Metamucil, Clorox wipes, bleach, and other chemicals stored in accessible kitchen and garage areas—and that only one of six staff members had current first aid training. The facility also had obstructions in the backyard including a ladder, wood planks, and a screen door. The facility was otherwise in compliance with safety standards for temperature, lighting, fire detection, grab bars, food supply, and medication storage for centrally stored items.

Read full citation text (6)
Type B22 CCR §87411(f)
Verbatim citation text · 22 CCR §87411(f)

Based on record review, the licensee did not comply with the section cited above in ny noy having health screening for S1, S2, S5 and S7 and TB tests for S2 and S7 which poses a potential health, safety or personal rights risk to persons in care. POC Due Date: 01/11/2024 Plan of Correction 1 2 3 4 Administrator agreed to obtainh ealth screening for S1, S2, S5 and S7 and TB test results for S2 and S7. Administrator will submit a copy of health screening with TB test result to CCLD by POC date.

Type B22 CCR §87412(b)(3)(B)
Verbatim citation text · 22 CCR §87412(b)(3)(B)

Based on record review, the licensee did not comply with the section cited above in by not having a criminal clearance for S1, S2, S5 and S7 which poses posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 01/11/2024 Plan of Correction 1 2 3 4 Administrator will submit criminal clearance LIC 508 to CCLD by POC due date

Type B
Verbatim citation text

Based on interview, record review, the licensee did not comply with the section cited above in by not having quarterly fire drills with staff which poses a potential health, safety or personal rights risk to persons in care. POC Due Date: 01/11/2024 Plan of Correction 1 2 3 4 Administrator agrees to read the regulation and self-certify that they read the regulation and moving forward abide by the regulation. Administrator will send an updated fire drill with participants and submit copy to CCLD by POC due date.

Type B22 CCR §87705(c)(6)
Verbatim citation text · 22 CCR §87705(c)(6)

Based on record review, the licensee did not comply with the section cited above in by not having an Appraisal Needs and Services (ANS) for R1 thru R5 which poses a potential health, safety or personal rights risk to persons in care. POC Due Date: 01/11/2024 Plan of Correction 1 2 3 4 Administrator agrees to submit updated ANS to CCLD by POC due date.

Type B22 CCR §87705(f)(1)
Verbatim citation text · 22 CCR §87705(f)(1)

Based on observation, the licensee did not comply with the section cited above in by not having Lactulose Solution, Emergen-C, Fabuloso, Clorox Bleach, ladder which poses a potential health, safety or personal rights risk to persons in care. POC Due Date: 12/14/2023 Plan of Correction 1 2 3 4 Administrator removed the items and locked all items listed. Deficiency cleared.

Type B
Verbatim citation text

Based on record review, the licensee did not comply with the section cited above in by not having First Aid/CPR for all staff which poses a potential health, safety or personal rights risk to persons in care. POC Due Date: 01/11/2024 Plan of Correction 1 2 3 4 Administrator agreed to get all staff First Aid/CPR certified and submit copy of certification to CCLD by POC date.

Read raw inspector notes

On 12/14/2023 at 2:15PM, Licensing Program Analyst (LPA) Lori Alexander arrived unannounced to conduct 1-Year Annual Required inspection. LPA met with Administrator, Keith Mauer and explained the purpose of the visit. The facility’s fire clearance was approved for 6 non-ambulatory residents. LPA toured facility with Keith including but not limited to bedrooms, bathrooms, kitchen, common area and backyard. The facility consists of 8 total bedrooms which 6 bedrooms are occupied by the residents and 2 bedroom is occupied by staff. All outdoor and indoor passageways are kept free of obstruction. There are no bodies of water observed. A comfortable temperature is maintained at 75 degrees Fahrenheit. LPA observed lighting in all rooms are adequate for the comfort and safety of the residents. The hot water temperature in the residents’ shared bathroom was measured at 106.9 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum of one week supply of nonperishable and 2-day of perishable foods. Centrally stored medication and sharps were locked and inaccessible to residents. Smoke detectors and carbon monoxide detector were in operating condition during visit. Fire extinguisher was last serviced on 01/06/2023. Emergency Disaster Plan was last posted on 01/13/2023 . First aid kit was observed to be complete. LIC 809-C Continued.... 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 LIC809 Continued.... At 3:00PM, LPA reviewed 5 residents records. At 4:30PM, LPA reviewed 6 staff records and 1 out of 6 have current first aid training and associated to the facility. The following deficiencies were observed (see LIC 809D) and cited from the California Code of Regulations, Title 22 and/or Health and Safety Code Failure to correct deficiencies by POC date may result in additional Civil Penalties. THE FOLLOWING DEFICIENCIES WERE OBSERVED DURING VISIT: At 2:32PM LPA observed Lactulose Solution and Metamucil unlocked in lower kitchen cabinet At 2:36PM LPA observed Emergen-C unlocked in upper kitchen cabinet At 2:42PM LPA observed Clorox Wipes unlocked on kitchen counter At 2:45PM LPA observed Tide, Fabuloso, Clorox Bleach, floor cleaner unlocked in unlocked garage At 3:05PM LPA observed ladder, wood planks and screen door located on outside grounds in backyard Updated copies of the following documents were requested for facility file and are to be submitted to CCL by 12/21/2023: LIC 308 Designation of Administrative Responsibility LIC 309 Administrative Organization LIC 500 Personnel Report LIC 610E Emergency Disaster Plan Liability Insurance Current Administrator’s Certificate Exit interview conducted. Appeal Rights and a copy of this report provided.

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