StarlynnCare

California · Oakley

Teresa's Quality Comfort Care, Llc

RCFE

A Residential Care Facility for the Elderly (RCFE) is a non-medical residential care home licensed by California CDSS under Health & Safety Code §1560. Residents receive assistance with daily living activities such as bathing, dressing, meals, and medication management in a home-like setting. RCFEs are not hospitals or skilled nursing facilities — they do not provide round-the-clock medical care.

1786 Concannon Dr · Oakley, 94561

Quick facts

Licensed beds6
Memory careNot listed
Last inspectionJul 2025
Last citationJul 2024
Operated byTeresa's Quality Comfort Care, Llc
Map showing location of Teresa's Quality Comfort Care, Llc

Quality snapshot

Updated April 25, 2026

Compared to 214 California RCFE facilities of similar size, over the last 36 months.

Source: California Department of Social Services, Community Care Licensing Division. View raw inspection records →

Quality grade· click to show how this was calculated

Severity
41th

Weighted citations per bed

Repeats
100th

Repeat deficiencies as share of total

Frequency
52th

Deficiencies per inspection

Tick mark at 50% = peer median · higher percentile = better facility

Teresa's Quality Comfort Care, Llc scores B−. Better than 64% of comparable California RESIDENTIAL CARE ELDERLY facilities. Severity: 41th percentile. Repeats: top 0%. Frequency: 52th percentile.

Each metric is converted to a 0–100 percentile within the peer set (higher = better). The composite grade averages all four. Peer set: CA / rcfe_general / small beds (214 facilities).

Citation severity over time

↓ improving

Weighted severity score per month · 24 months

May 24peer medianApr 26

Weighted score (24mo)

20

Last citation

Jul 24

Finding distribution

2 total · 36 months

Scope × Severity (CMS A–L)

IsolatedPatternWidespreadJKLG2HIDEFABCSev 4 · IJSev 3Sev 2Sev 1

View inspections & citations

The rules that apply to this facility

California Title 22 requirements for this facility, with the specific regulation and a suggested question for each.

What training are all staff required to complete?22 CCR §87411

All direct-care staff must complete:

  • 10 hours initial training within the first four weeks of employment.
  • 4 hours annual in-service every year thereafter.
  • Administrator certificate from a CDSS-approved program — 80 hours for first-time, 40 hours renewal every 2 years.

Ask on tour: Ask when the last staff training was completed and how it's tracked.

How many staff must be on duty overnight?22 CCR §87415

Based on 6 licensed beds:

One qualified staff member must be on call and physically on premises at all times overnight.

Violation pattern to watch for:A facility that documents a staff member as "on call" but with that person physically off-site — when the law requires on-premises presence — is in violation of this section.

Ask on tour: Ask the facility to walk you through their overnight staffing plan and confirm whether on-call staff are on premises or off-site.

What health conditions can this facility legally accept or refuse?22 CCR §87612–87615

Restricted — allowed with physician order + care plan

  • Supplemental oxygen
  • Insulin and injectable medications
  • Indwelling or intermittent catheters
  • Colostomy / ileostomy
  • Stage 1 and Stage 2 pressure injuries
  • Wound care (non-complex)
  • Incontinence
  • Contractures

Prohibited — facility must refuse or discharge

  • Stage 3 or Stage 4 pressure injuries
  • Feeding tubes (PEG, NG, or J-tube)
  • Tracheostomies
  • Active MRSA or communicable infections requiring isolation
  • 24-hour skilled nursing needs
  • Total ADL dependence with inability to communicate needs

A hospice waiver (HSC §1569.73) can allow continued care for residents on hospice who would otherwise fall into a prohibited category.

Ask on tour: Ask whether your loved one's specific care needs are restricted or prohibited, and what the facility's process is if needs change after admission.

What must this facility report to the state — and how fast?22 CCR §87211 / WIC §15630
  • ImmediateElopement, fire, epidemic outbreak, or poisoningImmediately
  • 2 hoursAbuse with serious bodily injury2-hour phone report + 2-hour written report — to the California Department of Social Services (CDSS), Adult Protective Services, and law enforcement
  • 24 hrsAbuse without serious bodily injuryWithin 24 hours
  • Next dayDeath of a residentPhone by next working day; written within 7 days
  • Next dayInjury requiring medical treatment beyond first aidPhone by next working day; written within 7 days
  • WrittenBankruptcy, foreclosure, eviction, or utility shutoff noticeWritten notice to CDSS and residents — $100/day penalty (max $2,000) for failure

Your enforcement lever:Incidents that aren't reported on time are themselves a separate violation. If you believe a reportable event wasn't filed, you can submit a complaint directly to the California Department of Social Services (CDSS).

How does CDSS enforce these rules?22 CCR §87755–87777 / HSC §1569.58
  1. 1Notice of DeficiencyWritten citation with a correction deadline. Facility must submit a Plan of Correction.
  2. 2Civil PenaltyStarts at $50/day for non-serious; $150/day for serious deficiencies — immediately, with no grace period. Repeats escalate to $150 first day + $50/day, then $1,000 first day + $100/day.
  3. 3Suspension of AdmissionsFacility cannot accept new residents until violations are corrected.
  4. 4Temporary Suspension or RevocationEmergency suspension for imminent danger; full revocation after administrative hearing.
  5. 5Exclusion OrderAdministrator and operator can be barred from all CDSS-licensed facilities — not just this one.

See how these rules have been applied to this specific facility:

View state inspection record and citations

State records

California Dept. of Social Services · Community Care Licensing
License number
079201079
License type
RESIDENTIAL CARE ELDERLY
License status
LICENSED
License expires
Not yet indexed
Licensed beds
6
Operator
Teresa's Quality Comfort Care, Llc

Inspections & citations

5

reports on file

3

total deficiencies

2

Type A (actual harm)

InspectionJuly 1, 2025
No deficiencies

Plain-language summary

This was a closure inspection conducted in July 2025 after the facility's owner notified the state in February 2025 of their intent to close. The facility had two residents at the time of the closure notice and gave them 60 days to move; the last resident left in early March 2025, and no residents were present during the inspection.

View full inspector notes

On 07/01/2025 at 12:35PM, Licensing Program Analyst (LPA) T. Syess-Gibson arrived unannounced to conduct a case management inspection regarding facility closure. LPA met with licensee, Salina Boatner. LPA received an email dated 02/10/2025 of Licensee/Administrator advising CCL of forfeiture of license. Facility had two (2) residents at the time of notification of closure. Licensee informed residents and responsible person(s) of closure. Licensee issued a 60-Day eviction notice to the residents. The last resident moved out of the facility on 03/09/2025. LPA toured facility including but not limited to bedrooms, bathrooms, kitchen, and outdoor areas. LPA observed that no residents were present during inspection. The Licensee/Administrator provided original license and letter of closure to LPA during visit. LPA will send a forfeiture letter to the licensee at a later time. Exit interview conducted. A copy of this report is provided.

InspectionJuly 18, 2024Type A
2 deficiencies

Inspector: Tonica Syess-Gibson

Plain-language summary

This was a routine one-year inspection conducted on July 18, 2024. Inspectors found three safety issues: sharps left unlocked in the kitchen pantry, window cleaner in an unlocked cabinet under the sink, and laundry detergent unlocked in the garage. The facility also needs to update and submit several required administrative forms by July 25, 2024.

View full inspector notes

On 07/18/2024 at 10:56 AM, Licensing Program Analyst (LPA) T. Syess-Gibson conducted an unannounced 1-Year Required inspection. LPA met with Lashawna Barrett, Caregiver and explained the purpose of the visit. Lashawna contacted the Administrator via telephone to advise of my visit. Administrator arrived at approximately 12:10PM. Administrator currently holds a certificate (#7034204740) expires 04/05/2026. The facility’s fire clearance was approved for four (4)non ambulatory and one (1) bedridden residents. LPA toured the facility with Administrator including but not limited to bedrooms, bathrooms, kitchen, common area and back yard. The facility consists of three (3) bedrooms and two (2) bathrooms. All outdoor and indoor passageways are kept free of obstruction. LPA did not observe any bodies of water. A comfortable temperature is maintained at 80 degrees Fahrenheit. LPA observed lighting in all rooms are adequate for the comfort and safety of the residents. The hot water temperature in the residents’ shared bathroom was measured at 106.9 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and nonskid mats. Smoke detectors and carbon monoxide were in operating condition during visit. Fire extinguisher was last purchased on 10/23/2023. Emergency Disaster Plan was last posted on 10/09/2023. First aid kit was observed to be complete. Fire drill conducted on 05/13/2024 Continued LIC809C. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Continued from LIC809. LPA reviewed two (2) resident records and two (2) staff records, and they were current and complete. LPAs also reviewed medications. LPA observed the following deficiencies: At 11:42AM LPA observed unlocked sharps in kitchen pantry cabinet with child safety latch At 11:43AM LPA observed window cleaner in an unlocked cabinet under the kitchen sink At 11:50AM LPA observed laundry detergent unlocked in the garage The following forms to be updated and submitted to CCLD by 07/25/2024: · LIC 308 Designation of Administrative Responsibility · LIC 309 Administrative Organization · LIC 500 Personnel Report · LIC 610E Emergency Disaster Plan · Liability Insurance · Current Administrator’s Certificate Deficiency is cited per Title 22 California Code of Regulations and listed on LIC809D. Failure to submit proof of corrections (POC) by plan of correction due date and/or any repeat deficiencies within a 12-month period may result in civil penalties. Exit interview conducted. A copy of the appeal rights and this report provided.

Type ACCR §87309

Regulation

87309 Storage Space (a) Disinfectants, cleaning solutions, poisons, firearms and other items which could pose a danger if readily available to clients shall be stored where inaccessible to clients.

Inspector finding

Based on observation, the licensee did not comply with the section cited above in having knives in an unlocked cabinet in the kitchen which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 07/19/2024 Plan of Correction 1 2 3 4 Caregiver immediately removed knives and placed in a locked cabinet. Deficiency cleared during visit.

Type ACCR §87309

Regulation

87309 Storage Space (a) Disinfectants, cleaning solutions, poisons, firearms and other items which could pose a danger if readily available to clients shall be stored where inaccessible to clients.

Inspector finding

Based on observation, the licensee did not comply with the section cited above in having window cleaner under kitchen sink in a unlocked cabinet, Laundry detergent in garage unlocked which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 07/19/2024 Plan of Correction 1 2 3 4 Administrator agreed to purchase an appropriate lock for the garage door and send pictures to CCLD by POC date.

InspectionOctober 9, 2023
No deficiencies

Inspector: Paris Watson

Plain-language summary

This was a routine annual inspection on October 9, 2023, and the facility passed without any deficiencies. The inspector verified that the home had adequate space, safety equipment, food supplies, secure medication storage, and properly trained staff, with all residents' records in order. The facility was asked to submit updated documentation for its administrative files by the end of October.

View full inspector notes

On 10/09/2023 at 12:15 PM, Licensing Program Analyst (LPA) P. Watson arrived unannounced to conduct Required 1 Year Annual inspection. Upon arrival LPA was greeted by caregiver, Administrator arrived at 1:00 PM. LPA met with Administrator, Salina Boatner and explained the purpose of the visit. The facility’s fire clearance was approved for 6 Non-Ambulatory which 1 may be Bedridden. LPA toured facility with Salina including but not limited to bedrooms, bathrooms, kitchen, common area and backyard. The facility consists of 3 total bedrooms which all 3 bedrooms are occupied by the residents. All outdoor and indoor passageways are kept free of obstruction. There are no bodies of water observed. A comfortable temperature is maintained at 73 degrees Fahrenheit. LPA observed lighting in all rooms are adequate for the comfort and safety of the residents. The hot water temperature in the residents’ shared bathroom was measured at 108 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum 7 day supply of nonperishable and 2 day of perishable foods. Centrally stored medication and sharps were locked and inaccessible to residents. Smoke detectors and carbon monoxide detectors were in operating condition during visit. Fire extinguisher was last purchased on 06/18/2023. First aid kit was observed to be complete. Emergency disaster drill was last conducted on 07/28/2023. Report continues on 809 C. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 At 1:10 PM, LPA reviewed 4 of 4 residents records. At 1:35 PM, LPA reviewed 5 of 5 staff records and 5 of 5 have current first aid training and associated to the facility. At PM, LPA reviewed 4 of 4 resident’s medications. Updated copies of the following documents were requested for facility file and are to be submitted to CCL by 10/30/2023: LIC 308 Designation of Administrative Responsibility LIC 309 Administrative Organization LIC 500 Personnel Report LIC 610E Emergency Disaster Plan Liability Insurance Current Administrator’s Certificate No deficiencies cited during visit. Exit interview conducted and a copy of this report provided.

Other visitJuly 13, 2022Type B
1 deficiency

Inspector: Leslie Ibo

Plain-language summary

On July 13, 2022, inspectors conducted a routine annual infection control inspection at this 5-resident facility and found the physical environment in good order—with proper safety equipment, adequate supplies, and infection control measures like screening stations and hand sanitizer in place. One staff member did not have documentation of required infection prevention training, which the facility was required to correct. The inspector also provided recommendations on improving the visitor screening process and ensuring all staff receive proper infection control training.

View full inspector notes

On 7/13/2022 at 10:00 AM Licensing Program Analyst (LPA) Leslie Ibo arrived unannounced to conduct an annual required infection control inspection. LPA met with Administrator Salina Boatner. Facility has census of 5. LPA toured the entire premises indoors and outdoors. The facility has 3 bedrooms, 2 bathrooms, one story house per facility sketch. 3 bedrooms are designated for residents only. LPA observed 1 fire extinguisher which located at the garage. Smoke detectors and carbon monoxide detectors were observed operational. LPA observed adequate lighting. Hallways and passageways were free of obstructions. Food supplies were sufficient good for 7 days of non-perishables. Linens, bed covers, hygiene and paper product supplies were observed. Knives are kept in a locked cabinet. Laundry supplies are locked in cabinets in the laundry area. First aid kit checked and showed complete with manual. No bodies of water observed. ...Continued to LIC809C... 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Facility has enough paper supplies and hygiene supplies. There is one central entry point for universal screening for staff, residents and visitors. A sign-in policy, thermometer and hand sanitizer were observed at screening station. Cough/sneeze etiquette, social distancing and hand washing posters were observed. Facility staff were observed to be wearing proper PPE (mask) LPA conducted technical assistance on the following topics: Infection control plan to be submitted to CCL by 7/15/2022, PIN was provided to Administrator. LPA recommended to Administrator to modify visitors covid19 screening question. LPA discussed with Administrator about reporting requirements. LPA discussed with Administrator about visitation guidelines and latest PINs. LPA discussed with Administrator the importance of N95 Fit testing (technical assistance provided). LPA recommended to add more PPE supplies. LPA provided Contra costa SPOT link for covid19 reporting. All staff needs training on infection prevention, symptoms, transmission and PPE use by an individual trained in infection control. LPA observed that S3 does not have proof of infection prevention training. Deficiencies are cited from Title 22 California Code of Regulations (see 809D). Failure to submit proof of corrections by plan of correction due dates, and any repeat violations within 12-month period may result in civil penalties. Deficiencies and plan and proof of corrections were discussed with Salina Boatner. Exit interview conducted and appeal rights copy of this report provided.

Type BCCR §87411(d)(5)

Regulation

(d) All personnel shall be given on the job training or have related experience in the job assigned to them. This training and/or related experience shall provide knowledge of and skill in the following, as appropriate for the job assigned and as evidenced by safe and effective job performance: (5) Knowledge necessary in order to recognize early si…

Inspector finding

Based on record review, the licensee did not comply with the section cited above in LPA observed that S3 does not have proof of infection prevention training which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 07/15/2022 Plan of Correction 1 2 3 4 Administrator agreed to send proof of training for S3 via email by POC date.

Other visitJuly 16, 2021
No deficiencies

Inspector: Leslie Ibo

Plain-language summary

This was a follow-up pre-licensing visit on July 16, 2021 to check that the facility had made corrections identified during an earlier inspection in June. The inspector found that the facility had corrected the application paperwork, installed auditory door signals for dementia care, and added stove covers, with no issues noted. The facility was cleared to move forward to final licensing approval, though it remains unlicensed and subject to additional requirements that may be identified during final review.

View full inspector notes

On 7/16/2021 LPA L.Ibo conducted case management in continuation of the pre-licensing visit from 6/18/2021. LPA observed zero clients. LPA observed the following items were corrected: 1. LIC200 Application for a Community care facility - Corrected, LPA received revised LIC200 and LIC850 that matched the capacity of the facility. 2. Auditory signals for the doors (for dementia care) 3. Stove covers ( for dementia care) No issues noted during inspection. LPA observed that facility is ready to be licensed. This report will be submitted to the Central Applications Unit (CAU) and a final review of the application will be conducted. This facility is not yet licensed and is subject to final approval by CAU. Additional requirements may still be required. Exit interview conducted with Applicant Salina Baotner and a copy of report was given.

Federal summary

CMS Care Compare

Not a CMS-certified facility

California RCFEs (residential care facilities for the elderly) are licensed by the state, not by CMS. CMS data only applies to skilled nursing facilities or to CCRCs that operate a licensed SNF wing.

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