StarlynnCare

California · Oakley

Sacred Hands Living Iii

RCFE

A Residential Care Facility for the Elderly (RCFE) is a non-medical residential care home licensed by California CDSS under Health & Safety Code §1560. Residents receive assistance with daily living activities such as bathing, dressing, meals, and medication management in a home-like setting. RCFEs are not hospitals or skilled nursing facilities — they do not provide round-the-clock medical care.

536 Lake Park Ct · Oakley, 94561

Quick facts

Licensed beds6
Memory careNot listed
Last inspectionJul 2025
Last citationJul 2024
Operated byPanesar, Rajwant Kaur
Map showing location of Sacred Hands Living Iii

Quality snapshot

Updated April 25, 2026

Compared to 214 California RCFE facilities of similar size, over the last 36 months.

Source: California Department of Social Services, Community Care Licensing Division. View raw inspection records →

Quality grade· click to show how this was calculated

Severity
56th

Weighted citations per bed

Repeats
100th

Repeat deficiencies as share of total

Frequency
49th

Deficiencies per inspection

Tick mark at 50% = peer median · higher percentile = better facility

Sacred Hands Living Iii scores B−. Better than 68% of comparable California RESIDENTIAL CARE ELDERLY facilities. Severity: 56th percentile. Repeats: top 0%. Frequency: 49th percentile.

Each metric is converted to a 0–100 percentile within the peer set (higher = better). The composite grade averages all four. Peer set: CA / rcfe_general / small beds (214 facilities).

Citation severity over time

↓ improving

Weighted severity score per month · 24 months

May 24peer medianApr 26

Weighted score (24mo)

9

Last citation

Jul 24

Finding distribution

3 total · 36 months

Scope × Severity (CMS A–L)

IsolatedPatternWidespreadJKLGHID3EFABCSev 4 · IJSev 3Sev 2Sev 1

View inspections & citations

The rules that apply to this facility

California Title 22 requirements for this facility, with the specific regulation and a suggested question for each.

What training are all staff required to complete?22 CCR §87411

All direct-care staff must complete:

  • 10 hours initial training within the first four weeks of employment.
  • 4 hours annual in-service every year thereafter.
  • Administrator certificate from a CDSS-approved program — 80 hours for first-time, 40 hours renewal every 2 years.

Ask on tour: Ask when the last staff training was completed and how it's tracked.

How many staff must be on duty overnight?22 CCR §87415

Based on 6 licensed beds:

One qualified staff member must be on call and physically on premises at all times overnight.

Violation pattern to watch for:A facility that documents a staff member as "on call" but with that person physically off-site — when the law requires on-premises presence — is in violation of this section.

Ask on tour: Ask the facility to walk you through their overnight staffing plan and confirm whether on-call staff are on premises or off-site.

What health conditions can this facility legally accept or refuse?22 CCR §87612–87615

Restricted — allowed with physician order + care plan

  • Supplemental oxygen
  • Insulin and injectable medications
  • Indwelling or intermittent catheters
  • Colostomy / ileostomy
  • Stage 1 and Stage 2 pressure injuries
  • Wound care (non-complex)
  • Incontinence
  • Contractures

Prohibited — facility must refuse or discharge

  • Stage 3 or Stage 4 pressure injuries
  • Feeding tubes (PEG, NG, or J-tube)
  • Tracheostomies
  • Active MRSA or communicable infections requiring isolation
  • 24-hour skilled nursing needs
  • Total ADL dependence with inability to communicate needs

A hospice waiver (HSC §1569.73) can allow continued care for residents on hospice who would otherwise fall into a prohibited category.

Ask on tour: Ask whether your loved one's specific care needs are restricted or prohibited, and what the facility's process is if needs change after admission.

What must this facility report to the state — and how fast?22 CCR §87211 / WIC §15630
  • ImmediateElopement, fire, epidemic outbreak, or poisoningImmediately
  • 2 hoursAbuse with serious bodily injury2-hour phone report + 2-hour written report — to the California Department of Social Services (CDSS), Adult Protective Services, and law enforcement
  • 24 hrsAbuse without serious bodily injuryWithin 24 hours
  • Next dayDeath of a residentPhone by next working day; written within 7 days
  • Next dayInjury requiring medical treatment beyond first aidPhone by next working day; written within 7 days
  • WrittenBankruptcy, foreclosure, eviction, or utility shutoff noticeWritten notice to CDSS and residents — $100/day penalty (max $2,000) for failure

Your enforcement lever:Incidents that aren't reported on time are themselves a separate violation. If you believe a reportable event wasn't filed, you can submit a complaint directly to the California Department of Social Services (CDSS).

How does CDSS enforce these rules?22 CCR §87755–87777 / HSC §1569.58
  1. 1Notice of DeficiencyWritten citation with a correction deadline. Facility must submit a Plan of Correction.
  2. 2Civil PenaltyStarts at $50/day for non-serious; $150/day for serious deficiencies — immediately, with no grace period. Repeats escalate to $150 first day + $50/day, then $1,000 first day + $100/day.
  3. 3Suspension of AdmissionsFacility cannot accept new residents until violations are corrected.
  4. 4Temporary Suspension or RevocationEmergency suspension for imminent danger; full revocation after administrative hearing.
  5. 5Exclusion OrderAdministrator and operator can be barred from all CDSS-licensed facilities — not just this one.

See how these rules have been applied to this specific facility:

View state inspection record and citations

State records

California Dept. of Social Services · Community Care Licensing
License number
079200895
License type
RESIDENTIAL CARE ELDERLY
License status
LICENSED
License expires
Not yet indexed
Licensed beds
6
Operator
Panesar, Rajwant Kaur

Inspections & citations

7

reports on file

3

total deficiencies

Other visitJuly 30, 2025
No deficiencies

Plain-language summary

On July 30, 2025, inspectors conducted a required annual inspection of this facility, which is currently empty with no residents. The facility met fire safety and sanitation standards, though the administrator was advised that once residents move in, the facility must maintain a two-day supply of perishable food and a one-week supply of non-perishable food. No violations were found during the inspection.

View full inspector notes

On 07/30/2025 at 10:00AM, Licensing Program Analyst (LPA) T. Syess-Gibson conducted an unannounced 1-Year Required inspection. LPA met with Administrator Rajwant Kaur Panesar and explained the purpose of the visit. The fire clearance was approved for four (4) ambulatory, one (1) non ambulatory and one (1) bedridden resident. The facility has no residents at this time. LPA toured the facility with Administrator including but not limited to bedrooms, bathrooms, kitchen, common area and back yard. The facility consists of five (5) bedrooms and two (2) bathrooms. four (4) bedrooms for residents, one (1) staff bedroom. All outdoor and indoor passageways are kept free of obstruction. LPA did not observe any bodies of water. LPA observed no residents at the facility during the time of visit. A comfortable temperature is maintained at 76 degrees Fahrenheit. LPA observed one room with two beds; the other rooms are empty. The hot water temperature in the resident’s shared bathroom was measured at 110.5 degrees Fahrenheit. Clients’ bathrooms are equipped with grab bars and nonskid mats. Facility does not have 2-day perishable food and one week non-perishable food supply, LPA advised Administrator that once facility has new residents this regulation should be followed. Continued LIC809C. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Continued from LIC809 Smoke detectors and carbon monoxide were in operating condition during visit. Fire extinguisher was last purchased on 07/11/2025. Emergency Disaster Plan was last posted 06/15/2025. First aid kit was observed to be complete. No fire drill has been conducted; facility doesn't have any residents. Two (2) staff files was reviewed, Administrator advised LPA of last residents moved out in March 2021, no resident’s files were reviewed during visit. The following forms to be updated and submitted to CCLD by 08/06/2025: LIC500- Personnel Report LIC308- Designation of Facility Responsibility LIC610E- Emergency/Disaster Plan including infection control plans Evidence of Liability Insurance Administrator Certificate No Deficiencies cited during visit. Exit interview conducted and a copy of this report provided

InspectionJuly 22, 2024Type B
3 deficiencies

Inspector: Tonica Syess-Gibson

Plain-language summary

During an unannounced inspection on July 22, 2024, inspectors found the facility's physical space, safety equipment, and living conditions met standards—smoke detectors and carbon monoxide detectors were working, grab bars and nonskid mats were in bathrooms, and lighting and temperature were adequate. However, inspectors identified several record-keeping deficiencies: the administrator did not have a current administrator certificate, staff files were not available for review, and only one of three previous resident files could be located; the facility was required to submit missing documentation by July 29, 2024. The facility had no residents at the time of the inspection.

View full inspector notes

On 07/22/2024 at 2:03PM, Licensing Program Analyst (LPA) T. Syess-Gibson conducted an unannounced 1-Year Required inspection. LPA met with Administrator Rajwant Kaur Panesar, and explained the purpose of the visit. The facility’s fire clearance was approved for six (6) bedridden residents. The facility has no residents at this time. LPA toured the facility with Administrator including but not limited to bedrooms, bathrooms, kitchen, common area and back yard. The facility consists of five (5) bedrooms and two (2) bathrooms. four (4 bedrooms for residents, one (1) staff bedroom. All outdoor and indoor passageways are kept free of obstruction. LPA did not observe any bodies of water. A comfortable temperature is maintained at 82 degrees Fahrenheit. LPA observed lighting in all rooms are adequate for the comfort and safety of the residents. The hot water temperature in the residents’ shared bathroom was measured at 109.6 degrees Fahrenheit. Clients’ bathrooms are equipped with grab bars and nonskid mats. Smoke detectors and carbon monoxide were in operating condition during visit. Fire extinguisher was last purchased on 07/22/2024. Emergency Disaster Plan was last posted on 06/302024. First aid kit was observed to be complete. No fire drill has been conducted; facility doesn't have any residents. Continued LIC809C. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Continued from LIC809. One (1) resident file was reviewed, although there are no residents at the facility at this time. NO staff files were available for review during visit. The following deficiencies observed during visit. At 3:20PM LPA observed Administrator didn't have an Administrator Certificate or proof of payment/processing At 3:30PM during record review LPA observed One (1) out of the previous three(3) resident's files were available for review At 3:45PM during record review LPA observed there were no staff files available for review The following forms to be updated and submitted to CCLD by 07/29/2024: · · LIC 500 Personnel Report · LIC 400 Affidavit Regarding Client/Resident Cash Resources · LIC 402 Surety Bond · LIC610D Emergency Disaster Plan · LIC308 Designation of facility responsibility · Exit interview conducted and a copy of this report provided

Type BCCR §87406(g)

Regulation

87406 Administrator Certification Requirements (g) Certificates issued under this section shall be renewed every two (2) years provided the certificate holder has complied with all renewal requirements.

Inspector finding

Based on observation, the licensee did not comply with the section cited above in not having Administrator Certificate which poses a potential health, safety or personal rights risk to persons in care. POC Due Date: 08/05/2024 Plan of Correction 1 2 3 4 Administrator agreed to send an email photo of Administrator Certificate and or proof of processing to CCLD by POC date.

Type BCCR §87412(f)

Regulation

87412 Personnel Records (f) All personnel records shall be available to the licensing agency to inspect, audit, and copy upon demand during normal business hours. Records may be removed if necessary for copying. Removal of records shall be subject to the following requirements:

Inspector finding

Based on record review, the licensee did not comply with the section cited above in having personnel records at the facility and available for Licensing to review which poses a potential health, safety or personal rights risk to persons in care. POC Due Date: 07/29/2024 Plan of Correction 1 2 3 4 Administrator agreed to review section 87412 and to complete all client files and submit a self-certification that to CCLD by POC date that files have been completed.

Type BCCR §87506(d)

Regulation

87506 Resident Records (d) All resident records shall be available to the licensing agency to inspect, audit, and copy upon demand during normal business hours. Records may be removed if necessary for copying. Removal of records shall be subject to the following requirements

Inspector finding

Based on record review, the licensee did not comply with the section cited above in not having residents files available at the facility for licensing to review which poses a potential health, safety or personal rights risk to persons in care. POC Due Date: 07/29/2024 Plan of Correction 1 2 3 4 Administrator agreed to review section 87506 and to complete all residents files and submit a self-certification that to CCLD by POC date that files have been completed.

InspectionJuly 22, 2024
No deficiencies

Inspector: Tonica Syess-Gibson

Plain-language summary

During a routine one-year inspection on July 22, 2024, inspectors found the facility had no residents at the time of the visit. The administrator reported that three residents had been moved with their families' knowledge—one to another facility operated by the same administrator, and two to a facility closer to their family.

View full inspector notes

On 07/22/2024 at 2:03PM, Licensing Program Analyst (LPA) T. Syess-Gibson conducted an unannounced 1-Year Required inspection. LPA met with Administrator Rajwant Kaur Panesar, and explained the purpose of the visit. Administrator advised LPA of there being no residents at the facility and that the three(3) residents were moved with their family knowledge. One (1) resident was moved to the Administrator's other facility Sacred Hands I. The other two(2) residents (husband and wife) were moved by their daughter to a facility closer to family.

ComplaintOctober 6, 2023· Unsubstantiated
No deficiencies

Inspector: Gregory Clark

Unsubstantiated — the California Department of Social Services (CDSS) investigated and did not find a violation.

Plain-language summary

A complaint investigation looked into allegations that the facility lacked sufficient staff, failed to adequately supervise a resident who wandered out the front door, and improperly restrained a resident in a wheelchair. The investigator reviewed staff schedules, interviewed staff, and observed the facility, and found no evidence to support these allegations. The complaints are considered unsubstantiated.

View full inspector notes

Facility does not have sufficient staff to meet the needs of the residents: LPA reviewed staff schedules for August and September 2023. LPA observed that there are at least 2 staff on duty from 6am to 10pm 7 days a week. Staff did not adequately supervise a resident, resulting in resident wandering out the front door of the facility: Based on staff interviews and observation there are no residents at the facility who exhibit wandering behavior. This agency has investigated the complaints alleging staff restrained resident in their wheelchair, facility does not have sufficient staff to meet the needs of the residents, staff did not adequately supervise a resident, resulting in resident wandering out the front door of the facility. Based on LPA's observations and interviews which were conducted, we have found that the allegations were unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegations are UNSUBSTANTIATED . Exit interview conducted, a copy of this report provided.

InspectionOctober 6, 2023
No deficiencies

Inspector: Gregory Clark

Plain-language summary

On October 6, 2023, a state licensing official made an unannounced visit to inspect the facility and found no deficiencies. The inspector reviewed the building's safety features (fire extinguishers, smoke detectors, emergency plans), checked residents' records and medications, confirmed all staff had current first aid training, and verified that the facility maintained adequate food supplies, proper temperatures, working lighting, and accessible safety equipment like grab bars and first aid kits. The facility was approved to serve up to six residents.

View full inspector notes

On 10/06/23 at 11:00 a.m., Licensing Program Analyst (LPA) Greg Clark arrived unannounced to conduct 1-Year Annual Required inspection. LPA met with Administrator, Rajwant Panesar and explained the purpose of the visit. The facility’s fire clearance was approved for 6 clients. LPA toured facility including but not limited to bedrooms, bathrooms, kitchen, common area and backyard. The facility consists of 5 total bedrooms of which 4 bedrooms are for the residents and 1 bedroom is occupied by staff. All outdoor and indoor passageways are kept free of obstruction. There are no bodies of water observed. A comfortable temperature is maintained at 74 degrees Fahrenheit. LPA observed lighting in all rooms are adequate for the comfort and safety of the residents. The hot water temperature in the kitchen sink was measured at 116.6 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum of one week supply of non-perishable and 2 day of perishable foods. Centrally stored medication and sharps were locked and inaccessible to residents. Smoke detectors and carbon monoxide detector were in operating condition during visit. Fire extinguisher was last serviced on 4/04/23. Emergency Disaster Plan was last posted on 6/01/2023. First aid kit was observed to be complete. Emergency disaster drill was last conducted on 6/01/23. At 11:30 a.m., LPA reviewed 3 residents records. At 11:45 a.m., LPA reviewed 5 staff records and 5 of 5 have current first aid training and associated to the facility. At 11:15 a.m., LPA reviewed a sample of resident’s medications. Updated copies of the following documents were requested for facility file and are to be submitted to CCL by 10/11/23: LIC610E Emergency Disaster Plan No deficiencies cited during visit. Exit interview conducted and a copy of this report provided.

InspectionAugust 18, 2022
No deficiencies

Inspector: Leslie Ibo

Plain-language summary

This was a routine infection control inspection on August 18, 2022, when the facility had no residents in care. The inspector found the facility well-stocked with protective equipment and supplies, with proper screening procedures in place at the entrance, and no violations were cited.

View full inspector notes

On 8/18/2022 at 11:46 AM Licensing Program Analyst (LPA) L. Ibo arrived unannounced to conduct an annual infection control inspection. LPA met with Administrator PANESAR, RAJWANT KAUR. Facility do not have any residents in care, per Administrator the last residents they had was last March 2021. LPA toured the facility inside and out including but not limited to common areas, resident rooms, bathrooms, kitchen and backyard. No bodies of water. Facility has enough supplies of PPEs, paper supplies and hygiene supplies. No medications for residents during the visit but there are centrally stored in a locked area inside the facility. Since facility do not have any clients for almost a year, facility has don’t have 2-day perishable food and one-week non-perishable food supply, LPA advised Administrator that once facility have new clients, this regulation should be followed. Visitors policy is posted on the front entrance. There is one central entry point for universal screening for staff, residents and visitors. A sign-in policy, thermometer and hand sanitizer were observed at screening station. Cough/sneeze etiquette, social distancing and hand washing posters were observed. Facility staff were observed to be wearing proper PPE. Facility has a mitigation plan and LPA requested copy of infection control plan by 8/26/2022. No deficiency cited during the visit. Exit interview conducted. Copy of this report provided.

ComplaintAugust 20, 2021
No deficiencies

Inspector: Leslie Ibo

Plain-language summary

An unannounced annual inspection was conducted on August 20, 2021, when the facility had no residents in care. The inspector found the facility well-prepared with adequate supplies, proper infection control procedures including screening stations and PPE, a visitor policy, and documentation of screening records, with no violations cited.

View full inspector notes

On 8/20/2021 at 10:15 AM Licensing Program Analyst (LPA) Leslie Ibo arrived unannounced to conduct an annual infection control inspection. LPA met with Administrator PANESAR, RAJWANT KAUR. Facility do not have any residents in care, per Administrator the last residents they had was last March 2021. LPA toured the facility inside and out including but not limited to common areas, resident rooms, bathrooms, garage ,kitchen and backyard. Facility has enough supplies of PPEs, paper supplies and hygiene supplies. Medications are can be centrally stored in a locked area. Facility has enough one-week non-perishable food supply LPA reminded Administrator to make sure to have available 2 days perishable food for residents in care once she starts admitting new residents. Visitors policy is posted on the front entrance. There is one central entry point for universal screening for staff, residents and visitors. A sign-in policy, thermometer and hand sanitizer were observed at screening station. Cough/sneeze etiquette, social distancing and hand washing posters were observed. Facility staff were observed to be wearing proper PPE. Facility has a mitigation plan and maintains record of routine screening for residents and staff. No deficiency cited during the visit. Exit interview conducted. Appeal Rights and copy of this report provided.

Federal summary

CMS Care Compare

Not a CMS-certified facility

California RCFEs (residential care facilities for the elderly) are licensed by the state, not by CMS. CMS data only applies to skilled nursing facilities or to CCRCs that operate a licensed SNF wing.

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