StarlynnCare

California · Mountain View

Villa Siena

RCFE

A Residential Care Facility for the Elderly (RCFE) is a non-medical residential care home licensed by California CDSS under Health & Safety Code §1560. Residents receive assistance with daily living activities such as bathing, dressing, meals, and medication management in a home-like setting. RCFEs are not hospitals or skilled nursing facilities — they do not provide round-the-clock medical care.

1855 Miramonte Avenue · Mountain View, 94040

Quick facts

Licensed beds77
Memory careNot listed
Last inspectionJul 2025
Last citationJul 2025
Operated byVilla Siena Inc
Map showing location of Villa Siena

Quality snapshot

Updated April 25, 2026

Compared to 247 California RCFE facilities, over the last 36 months. Bed-size filter relaxed due to small peer set.

Source: California Department of Social Services, Community Care Licensing Division. View raw inspection records →

Quality grade· click to show how this was calculated

Severity
67th

Weighted citations per bed

Repeats
100th

Repeat deficiencies as share of total

Frequency
55th

Deficiencies per inspection

Tick mark at 50% = peer median · higher percentile = better facility

Villa Siena scores B. Better than 74% of comparable California RESIDENTIAL CARE ELDERLY facilities. Severity: 67th percentile. Repeats: top 0%. Frequency: 55th percentile.

Each metric is converted to a 0–100 percentile within the peer set (higher = better). The composite grade averages all four. Peer set: CA / rcfe_general (247 facilities).

Citation severity over time

stable

Weighted severity score per month · 24 months

May 24peer medianApr 26

Weighted score (24mo)

10

Last citation

Jul 25

Finding distribution

1 total · 36 months

Scope × Severity (CMS A–L)

IsolatedPatternWidespreadJKLG1HIDEFABCSev 4 · IJSev 3Sev 2Sev 1

View inspections & citations

The rules that apply to this facility

California Title 22 requirements for this facility, with the specific regulation and a suggested question for each.

What training are all staff required to complete?22 CCR §87411

All direct-care staff must complete:

  • 10 hours initial training within the first four weeks of employment.
  • 4 hours annual in-service every year thereafter.
  • Administrator certificate from a CDSS-approved program — 80 hours for first-time, 40 hours renewal every 2 years.

Ask on tour: Ask when the last staff training was completed and how it's tracked.

How many staff must be on duty overnight?22 CCR §87415

Based on 77 licensed beds:

One awake caregiver must be on duty, plus one additional caregiver on call who can respond within 10 minutes.

Violation pattern to watch for:A facility that documents a staff member as "on call" but with that person physically off-site — when the law requires on-premises presence — is in violation of this section.

Ask on tour: Ask the facility to walk you through their overnight staffing plan and confirm whether on-call staff are on premises or off-site.

What health conditions can this facility legally accept or refuse?22 CCR §87612–87615

Restricted — allowed with physician order + care plan

  • Supplemental oxygen
  • Insulin and injectable medications
  • Indwelling or intermittent catheters
  • Colostomy / ileostomy
  • Stage 1 and Stage 2 pressure injuries
  • Wound care (non-complex)
  • Incontinence
  • Contractures

Prohibited — facility must refuse or discharge

  • Stage 3 or Stage 4 pressure injuries
  • Feeding tubes (PEG, NG, or J-tube)
  • Tracheostomies
  • Active MRSA or communicable infections requiring isolation
  • 24-hour skilled nursing needs
  • Total ADL dependence with inability to communicate needs

A hospice waiver (HSC §1569.73) can allow continued care for residents on hospice who would otherwise fall into a prohibited category.

Ask on tour: Ask whether your loved one's specific care needs are restricted or prohibited, and what the facility's process is if needs change after admission.

What must this facility report to the state — and how fast?22 CCR §87211 / WIC §15630
  • ImmediateElopement, fire, epidemic outbreak, or poisoningImmediately
  • 2 hoursAbuse with serious bodily injury2-hour phone report + 2-hour written report — to the California Department of Social Services (CDSS), Adult Protective Services, and law enforcement
  • 24 hrsAbuse without serious bodily injuryWithin 24 hours
  • Next dayDeath of a residentPhone by next working day; written within 7 days
  • Next dayInjury requiring medical treatment beyond first aidPhone by next working day; written within 7 days
  • WrittenBankruptcy, foreclosure, eviction, or utility shutoff noticeWritten notice to CDSS and residents — $100/day penalty (max $2,000) for failure

Your enforcement lever:Incidents that aren't reported on time are themselves a separate violation. If you believe a reportable event wasn't filed, you can submit a complaint directly to the California Department of Social Services (CDSS).

How does CDSS enforce these rules?22 CCR §87755–87777 / HSC §1569.58
  1. 1Notice of DeficiencyWritten citation with a correction deadline. Facility must submit a Plan of Correction.
  2. 2Civil PenaltyStarts at $50/day for non-serious; $150/day for serious deficiencies — immediately, with no grace period. Repeats escalate to $150 first day + $50/day, then $1,000 first day + $100/day.
  3. 3Suspension of AdmissionsFacility cannot accept new residents until violations are corrected.
  4. 4Temporary Suspension or RevocationEmergency suspension for imminent danger; full revocation after administrative hearing.
  5. 5Exclusion OrderAdministrator and operator can be barred from all CDSS-licensed facilities — not just this one.

See how these rules have been applied to this specific facility:

View state inspection record and citations

State records

California Dept. of Social Services · Community Care Licensing
License number
430708114
License type
RESIDENTIAL CARE ELDERLY
License status
LICENSED
License expires
Not yet indexed
Licensed beds
77
Operator
Villa Siena Inc

Inspections & citations

3

reports on file

1

total deficiencies

1

Type A (actual harm)

InspectionJuly 29, 2025Type A
1 deficiency
Inspector notes

On July 29, 2025, Licensing Program Analyst (LPA) Kiran Jain arrived unannounced at the facility to conduct a Required 1-Year Annual inspection. LPA met with the Director of Nursing (DON), Ann Kaye, and disclosed the purpose of the inspection. The facility consisted of one building with two floors for Assisted Living and Independent Living units. The DON informed the LPA that the facility had 67 residents in care at the time, including 22 in Assisted Living and 45 in Independent Living. LPA initiated a walk-through of the facility, accompanied by DON. LPA inspected randomly selected seven (7) resident rooms in Assisted Living. The rooms were found to be clean, well-lit, and equipped with the required furniture. LPA inspected the private bathrooms in random rooms. The bathrooms contained soap, grab bars, towels, a trash can, and non-slip flooring. The hot water temperature at the sink faucets measured between 114.7°F and 115.3°F. “No Smoking / Oxygen in Use” signs were observed posted outside the residents’ room where oxygen was administered. LPA inspected the main kitchen and found it clean. The refrigerator, freezer, and pantry cabinets were checked, and there was a sufficient supply of fresh perishable food for two (2) days and nonperishable staples for seven (7) days. No expired food items were found. Open food items were wrapped and dated. The dining room was inspected and was found to be clean, with all furniture in good repair. LPA inspected the fire extinguishers mounted on the hallway and kitchen walls and found them fully charged, with the last service tag dated 4/25/2025. LPA reviewed the Annual Fire Alarm service/test report, conducted on 03/05/2025 by Siemens Industry Inc. Continued on LIC809-C 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 The smoke detectors, manual pull stations, heat detectors, sprinkler system, fire panel, and system wiring were tested, and no deficiencies were noted in the service/test report. LPA inspected activity areas, parlor, library, lounges, and other commons areas and observed residents actively engaged in recreational programs and activities. All common areas were free from obstructions, and hallways were well-lit. Sharp objects, detergents, and chemicals were observed to be locked and inaccessible to persons in care. LPA toured the outside courtyard and patio areas and found passageways in good condition, free of obstructions, and without any blocking or tripping hazards. These areas had patio tables, chairs, and umbrellas for residents’ use. No accessible bodies of water or hazards were observed. LPA observed a locked centrally stored medication room on the first floor. Medications were organized separately for each resident in a medication cabinet. Narcotics were locked. All medication bottles and bubble packs were properly labeled. At 11:10 AM, Centrally Stored Medication Records were reviewed, and a medication count check was performed. LPA observed that the medication counts for one (1) medication ‘Melatonin 5 MG tablet’ bubble pack for one (1) resident (R1) was found to be inaccurate. 30 tablets, a 30 day’s supply of this medication were logged in centrally stored medication record with a start date of 06/27/2025. The start date on the bubble pack was marked as 06/27/2025 as well. The dosage of this medication was to take 1 tablet daily at bedtime. 1 tablet was observed intact in the bubble pack. Medication Administration Record indicated R1 refused medication on 07/08/2025. Today is 12:30 PM on 07/29/2025, the medication for 31 days should have been administered to R1, but only 29 days of medication bubbles were popped up. Two (2) less days of medication were administered to R1. LPA also reviewed Centrally Stored Records and Medication Administration Record and conducted medication count for ‘Citrucel 500 MG Caplet’. Two (2) less days of this medication were also administered to R1. LPA reviewed six (6) staff personnel records and five (5) resident records. The LPA observed that 5 of 5 residents had the Admission Agreement, Physician's Report, Appraisal Needs and Services Plan, Consent forms, Safeguard personal property and valuables, and Personal rights forms. 3 of 5 residents (R1, R4, and R5) didn’t receive Medical Assessment in the last 12 months. LPA observed that 6 of 6 staff members had LIC 508 Criminal Record Statements and LIC 503 Health Screening and confirmed that 6 of 6 staff members were associated with the facility. Continued on LIC809-C 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 LPA inspected the first aid kit and found it fully stocked. Emergency Drill Logs were reviewed, and it was observed that Emergency Disaster Drills were conducted quarterly, with the most recent drill completed on 05/07/2025. The following updated forms are requested to be submitted to CCLD by 08/05/2025: LIC 500: Personnel Report LIC 308: Designation of Facility Responsibility Certificate of Liability Insurance Administrator Certificate(s) The deficiencies are being cited based on LPA observations, records reviewed, and interviews conducted in accordance with the California Code of Regulations, Title 22, see LIC809D. An exit interview was conducted, and Plans of Correction were reviewed and developed with the DON. A copy of this report and appeal rights were discussed and provided to the DON, Ann Kaye, whose signature on this form confirms receipt of these documents.

Type ACCR §87465(c)(2)

Regulation

(c) If the resident's physician has stated in writing that the resident is unable to determine his/her own need for nonprescription PRN medication, but can communicate his/her symptoms clearly, facility staff designated by the licensee shall be permitted to assist the resident with self-administration, provided all of the following requirements are…

Inspector finding

Based on observation, interview, and record review, the facilty staff did not ensure that 1 of 5 residents (R1) was given the right dosage of ‘Melatonin 5 MG tablet’ and ‘Citrucel 500 MG Caplet’ medication. Two (2) less days of these medications were administered to R1, which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 07/30/2025 Plan of Correction 1 2 3 4 The DON stated they are going to conduct a route cause analysis and all med tech staff are …

InspectionJuly 24, 2024
No deficiencies

Inspector: David Marrufo

Inspector notes

Licensing Program Analyst (LPA) David Marrufo conducted an unannounced Required 1 Year visit and met with Administrator Corine Bernard. During visit, LPA Marrufo toured the facility inside and out. LPA toured the facility kitchen area and observed there to be a perishable food supply of at least two days and a non-perishable food supply of at least seven days. LPA observed emergency supplies and PPE supplies in a storage area. LPA toured 5 resident living units and observed each living unit to have available bedding and clothing storage areas as well as bathrooms with shower chairs and anti-slip mats. The water temperature in the bathrooms was 119 F. LPA toured the outside area and observed the exits to be clear of obstructions. LPA reviewed 5 resident records and Centrally Stored Medication and Destruction Records and found them to be complete. LPA reviewed 5 staff records and found them to be complete. Facility records indicate that the last smoke detector system test was conducted on 03/01/2024 and the last emergency disaster drill was conducted on 05/07/2024. No deficiencies were cited at this time as per California Code of Regulations Title 22. This report was reviewed with Administrator Corine Bernard and a copy of this report was provided.

InspectionAugust 29, 2022
No deficiencies

Inspector: David Marrufo

Inspector notes

Licensing Program Analyst (LPA) David Marrufo conducted an unannounced Required 1 Year visit and met with Marketing and Admissions Director Justin Bernard. During visit, LPA Marrufo toured the facility inside and out. LPA Marrufo observed there to be a visitor screening area, bathrooms with available soap and paper towels,as well as COVID-19 related hand washing posters, and a PPE supply of at least 30 days. LPA Marrufo observed the food supply of at least 2 days and a non-perishable food supply of at least 7 days. LPA Marrufo toured the outside of the facility and observed the exits to be clear of obstructions. No deficiencies were cited as per California Code of Regulations Title 22. This report was reviewed with Justin Bernard and a copy of the report was provided.

Federal summary

CMS Care Compare

Not a CMS-certified facility

California RCFEs (residential care facilities for the elderly) are licensed by the state, not by CMS. CMS data only applies to skilled nursing facilities or to CCRCs that operate a licensed SNF wing.

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