StarlynnCare

California · Moraga

Moraga Royale

RCFE

A Residential Care Facility for the Elderly (RCFE) is a non-medical residential care home licensed by California CDSS under Health & Safety Code §1560. Residents receive assistance with daily living activities such as bathing, dressing, meals, and medication management in a home-like setting. RCFEs are not hospitals or skilled nursing facilities — they do not provide round-the-clock medical care.

1600 Canyon Road · Moraga, 94556

Quick facts

Licensed beds120
Memory careNot listed
Last inspectionMay 2025
Last citationNone on record
Operated byBerg Senior Services, Llc.
Map showing location of Moraga Royale

Quality snapshot

Updated April 25, 2026

Compared to 10 California RCFE facilities of similar size, over the last 36 months.

Source: California Department of Social Services, Community Care Licensing Division. View raw inspection records →

Quality grade· click to show how this was calculated

Severity
100th

Weighted citations per bed

Repeats
100th

Repeat deficiencies as share of total

Frequency
100th

Deficiencies per inspection

Tick mark at 50% = peer median · higher percentile = better facility

Moraga Royale scores A. Better than 100% of comparable California RESIDENTIAL CARE ELDERLY facilities. Severity: top 0%. Repeats: top 0%. Frequency: top 0%.

Each metric is converted to a 0–100 percentile within the peer set (higher = better). The composite grade averages all four. Peer set: CA / rcfe_general / xl beds (10 facilities).

Citation severity over time

stable

Weighted severity score per month · 24 months

May 24peer medianApr 26

Weighted score (24mo)

0

Finding distribution

none · 36 months

Scope × Severity (CMS A–L)

No findings in the last 36 months.

View inspections & citations

The rules that apply to this facility

California Title 22 requirements for this facility, with the specific regulation and a suggested question for each.

What training are all staff required to complete?22 CCR §87411

All direct-care staff must complete:

  • 10 hours initial training within the first four weeks of employment.
  • 4 hours annual in-service every year thereafter.
  • Administrator certificate from a CDSS-approved program — 80 hours for first-time, 40 hours renewal every 2 years.

Ask on tour: Ask when the last staff training was completed and how it's tracked.

How many staff must be on duty overnight?22 CCR §87415

Based on 120 licensed beds:

One awake caregiver on duty, one on-call caregiver physically on premises, and one additional on-call caregiver.

Violation pattern to watch for:A facility that documents a staff member as "on call" but with that person physically off-site — when the law requires on-premises presence — is in violation of this section.

Ask on tour: Ask the facility to walk you through their overnight staffing plan and confirm whether on-call staff are on premises or off-site.

What health conditions can this facility legally accept or refuse?22 CCR §87612–87615

Restricted — allowed with physician order + care plan

  • Supplemental oxygen
  • Insulin and injectable medications
  • Indwelling or intermittent catheters
  • Colostomy / ileostomy
  • Stage 1 and Stage 2 pressure injuries
  • Wound care (non-complex)
  • Incontinence
  • Contractures

Prohibited — facility must refuse or discharge

  • Stage 3 or Stage 4 pressure injuries
  • Feeding tubes (PEG, NG, or J-tube)
  • Tracheostomies
  • Active MRSA or communicable infections requiring isolation
  • 24-hour skilled nursing needs
  • Total ADL dependence with inability to communicate needs

A hospice waiver (HSC §1569.73) can allow continued care for residents on hospice who would otherwise fall into a prohibited category.

Ask on tour: Ask whether your loved one's specific care needs are restricted or prohibited, and what the facility's process is if needs change after admission.

What must this facility report to the state — and how fast?22 CCR §87211 / WIC §15630
  • ImmediateElopement, fire, epidemic outbreak, or poisoningImmediately
  • 2 hoursAbuse with serious bodily injury2-hour phone report + 2-hour written report — to the California Department of Social Services (CDSS), Adult Protective Services, and law enforcement
  • 24 hrsAbuse without serious bodily injuryWithin 24 hours
  • Next dayDeath of a residentPhone by next working day; written within 7 days
  • Next dayInjury requiring medical treatment beyond first aidPhone by next working day; written within 7 days
  • WrittenBankruptcy, foreclosure, eviction, or utility shutoff noticeWritten notice to CDSS and residents — $100/day penalty (max $2,000) for failure

Your enforcement lever:Incidents that aren't reported on time are themselves a separate violation. If you believe a reportable event wasn't filed, you can submit a complaint directly to the California Department of Social Services (CDSS).

How does CDSS enforce these rules?22 CCR §87755–87777 / HSC §1569.58
  1. 1Notice of DeficiencyWritten citation with a correction deadline. Facility must submit a Plan of Correction.
  2. 2Civil PenaltyStarts at $50/day for non-serious; $150/day for serious deficiencies — immediately, with no grace period. Repeats escalate to $150 first day + $50/day, then $1,000 first day + $100/day.
  3. 3Suspension of AdmissionsFacility cannot accept new residents until violations are corrected.
  4. 4Temporary Suspension or RevocationEmergency suspension for imminent danger; full revocation after administrative hearing.
  5. 5Exclusion OrderAdministrator and operator can be barred from all CDSS-licensed facilities — not just this one.

See how these rules have been applied to this specific facility:

View state inspection record and citations

State records

California Dept. of Social Services · Community Care Licensing
License number
075600577
License type
RESIDENTIAL CARE ELDERLY
License status
LICENSED
License expires
Not yet indexed
Licensed beds
120
Operator
Berg Senior Services, Llc.

Inspections & citations

4

reports on file

0

total deficiencies

InspectionMay 9, 2025
No deficiencies

Plain-language summary

An unannounced annual inspection was conducted on May 9, 2025, and found no deficiencies. The inspector verified that the facility had adequate lighting and temperature control, safe water temperatures, secured medications, current fire safety equipment, and complete resident and staff records.

View full inspector notes

On 05/09/2025 at approximately 9:50PM License Program Analyst (LPA) David Doidge arrived unannounced at the above location to conduct a required annual inspection. LPA met with Executive Director Faileloto Rickman and explained the purpose of the visit. LPA toured the facility including but not limit to, bedrooms, bathrooms, multiple activity rooms, kitchen, and common area. LPA observe lighting in all rooms are adequate for the comfort and safety of the residents. Hallway temperature was maintained at 72 degrees Fahrenheit. The hot water temperature in a common bathroom was measured at 112 degrees Fahrenheit. There are no large bodies of water. There is a minimum of one week supply of nonperishable and 2-day of perishable foods. Centrally stored medications, sharps are locked and inaccessible to residents in care. Fire extinguisher was last serviced on 05/09/2025. Emergency disaster drill are conducted quarterly, last conducted on 04/30/2025. LPA reviewed five (5) resident records and five (5) staff records, all were complete. No deficiencies observed or cited during this visit. . Exit interview conducted and a copy of this report provided

ComplaintSeptember 25, 2024· Unsubstantiated
No deficiencies

Inspector: Luisa Fontanilla

Unsubstantiated — the California Department of Social Services (CDSS) investigated and did not find a violation.

Plain-language summary

A complaint was investigated regarding a resident's discharge from the facility. The investigator reviewed power of attorney documents and discharge records but found insufficient evidence to substantiate the complaint. No violation was found.

View full inspector notes

LPA reviewed the email notice to vacate sent to the facility by R1's son (W2)/POA. The email confirmed that R1's POA issued a written notice to the facility that R1 is moving out of the facility. LPA reviewed five different POAs and obtained the following information: On 3/3/2024, W1 was designated as R1's POA On 4/24/2024, W2 was designated as R1's POA On 8/28/2024, W2's designation as POA was revoked; no POA was designated On 9/3/2024, W2 was designated as R1's POA On 9/13/2024, W2's designation as POA was revoked R1 was officially discharged from the facility on 9/9/2024. Based on record reviews and interviews conducted, the above allegation is unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. There is no deficiency noted for this visit.

InspectionJune 11, 2024
No deficiencies

Inspector: Kelly Nguyen

Plain-language summary

A routine annual inspection was conducted on June 11, 2024, and the facility was found to have proper safety equipment, adequate food and medication storage, and appropriate fire suppression systems throughout. One staff member was not fingerprint cleared as required, resulting in a $500 civil penalty. The facility has 30 days to correct this issue or face additional penalties.

View full inspector notes

On 06/11/24 at approximately 1:00PM LPAs K. Nguyen and G. Luke arrived unannounced at the above location to conduct a required annual inspection. Upon arrival, LPAs met with Rickman and explained to her the reason for the visit. LPAs inspected the following but not limited to areas to include common living spaces, dining room, kitchen, shared restrooms, reception, activity room, outdoor spaces and random resident rooms and bathrooms. LPAs measured and observed the hot water temperature in random resident bathrooms on the 1st and 2nd Floors at 107.5 degrees Fahrenheit. LPAs observed that the facility temperature was 76 degrees Fahrenheit via thermostat. Facility has an 7 day supply of non-perishables and a 2 day supply of perishables. The fire extinguishers appeared fully charged last inspected on 5/28/2024. The memory care unit was inspected and found to be equipped with delayed egress. The facility has interconnected pull-type fire alarms and sprinklers throughout. Smoke detectors and carbon monoxide detectors were observed throughout the facility. All required posters were found posted and visible in the facility. Medications were observed locked and centrally stored in medication rooms and locked medication carts. First aid kit was complete with manual. Facility has a disaster plan and the last disaster drill was conducted on 04/29/2024. LPAs conducted a review of resident and staff records. Report continue in LIC 809C… 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Deficiency was observed: At 2:15pm LPAs observed S5 is not fingerprint clear on guardian. Civil Penalty of $500 is being assessed. The deficiency was observed (see LIC 809D) and cited from the California Code of Regulations, Title 22. Failure to correct the deficiency may result in civil penalties. Exit interview was conducted. A copy of this report, civil penalty ,and appeal rights provided via email.

ComplaintJune 9, 2022
No deficiencies

Inspector: Catherine Lin

Plain-language summary

On June 9, 2022, inspectors conducted an unannounced infection control inspection and found no violations. The facility had proper screening procedures at entry, staff wore appropriate protective equipment, maintained adequate supplies of food and protective gear, and had documented emergency and infection control plans in place.

View full inspector notes

On 6/9/2022 starting at 2:00 p.m., Licensing Program Analyst (LPA) Catherine Lin arrived unannounced to conduct Infection Control Inspection. LPA met with Administrator Loto Rickman and disclosed the purpose of the visit. Upon entry, LPA’s temperature was checked by the staff, LPA toured facility including but not limited to front entrance, screening station, hand washing stations, bedrooms, bathrooms, kitchen, common areas, and outdoor areas. There is one central entry point for universal screening for staff, residents, and visitors. A sign-in policy, thermometer and hand sanitizer were observed at screening station. Cough/sneeze etiquette and hand washing posters were observed. Facility staff were observed to be wearing proper PPE. Facility has a sufficient 2-day perishable and one-week non-perishable food supply. Facility has a 30-day supply of PPEs maintained at central location and easily accessible for staff. Facility has Mitigation Plan, Emergency Disaster Plan, and maintains record of routine screening for residents, staff, and visitors. No deficiency cited during visit. Exit interview conducted with Administrator, and a copy of this report provided.

Federal summary

CMS Care Compare

Not a CMS-certified facility

California RCFEs (residential care facilities for the elderly) are licensed by the state, not by CMS. CMS data only applies to skilled nursing facilities or to CCRCs that operate a licensed SNF wing.

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