Millbrae Paradise Care Home
RCFE
A Residential Care Facility for the Elderly (RCFE) is a non-medical residential care home licensed by California CDSS under Health & Safety Code §1560. Residents receive assistance with daily living activities such as bathing, dressing, meals, and medication management in a home-like setting. RCFEs are not hospitals or skilled nursing facilities — they do not provide round-the-clock medical care.
514 Anita Lane · Millbrae, 94030
Quick facts
Quality snapshot
Updated April 25, 2026Compared to 214 California RCFE facilities of similar size, over the last 36 months.
Source: California Department of Social Services, Community Care Licensing Division. View raw inspection records →
Quality grade· click to show how this was calculated
Severity100thWeighted citations per bed
Repeats100thRepeat deficiencies as share of total
Frequency100thDeficiencies per inspection
Tick mark at 50% = peer median · higher percentile = better facility
Quality grade· click to show how this was calculated
Weighted citations per bed
Repeat deficiencies as share of total
Deficiencies per inspection
Tick mark at 50% = peer median · higher percentile = better facility
Millbrae Paradise Care Home scores A. Better than 100% of comparable California RESIDENTIAL CARE ELDERLY facilities. Severity: top 0%. Repeats: top 0%. Frequency: top 0%.
Each metric is converted to a 0–100 percentile within the peer set (higher = better). The composite grade averages all four. Peer set: CA / rcfe_general / small beds (214 facilities).
Citation severity over time
stableWeighted severity score per month · 24 months
Weighted score (24mo)
0
Finding distribution
none · 36 monthsScope × Severity (CMS A–L)
The rules that apply to this facility
California Title 22 requirements for this facility, with the specific regulation and a suggested question for each.
What training are all staff required to complete?22 CCR §87411
All direct-care staff must complete:
- 10 hours initial training within the first four weeks of employment.
- 4 hours annual in-service every year thereafter.
- Administrator certificate from a CDSS-approved program — 80 hours for first-time, 40 hours renewal every 2 years.
Ask on tour: Ask when the last staff training was completed and how it's tracked.
How many staff must be on duty overnight?22 CCR §87415
Based on 6 licensed beds:
One qualified staff member must be on call and physically on premises at all times overnight.
Violation pattern to watch for:A facility that documents a staff member as "on call" but with that person physically off-site — when the law requires on-premises presence — is in violation of this section.
Ask on tour: Ask the facility to walk you through their overnight staffing plan and confirm whether on-call staff are on premises or off-site.
What health conditions can this facility legally accept or refuse?22 CCR §87612–87615
Restricted — allowed with physician order + care plan
- Supplemental oxygen
- Insulin and injectable medications
- Indwelling or intermittent catheters
- Colostomy / ileostomy
- Stage 1 and Stage 2 pressure injuries
- Wound care (non-complex)
- Incontinence
- Contractures
Prohibited — facility must refuse or discharge
- Stage 3 or Stage 4 pressure injuries
- Feeding tubes (PEG, NG, or J-tube)
- Tracheostomies
- Active MRSA or communicable infections requiring isolation
- 24-hour skilled nursing needs
- Total ADL dependence with inability to communicate needs
A hospice waiver (HSC §1569.73) can allow continued care for residents on hospice who would otherwise fall into a prohibited category.
Ask on tour: Ask whether your loved one's specific care needs are restricted or prohibited, and what the facility's process is if needs change after admission.
What must this facility report to the state — and how fast?22 CCR §87211 / WIC §15630
- ImmediateElopement, fire, epidemic outbreak, or poisoningImmediately
- 2 hoursAbuse with serious bodily injury2-hour phone report + 2-hour written report — to the California Department of Social Services (CDSS), Adult Protective Services, and law enforcement
- 24 hrsAbuse without serious bodily injuryWithin 24 hours
- Next dayDeath of a residentPhone by next working day; written within 7 days
- Next dayInjury requiring medical treatment beyond first aidPhone by next working day; written within 7 days
- WrittenBankruptcy, foreclosure, eviction, or utility shutoff noticeWritten notice to CDSS and residents — $100/day penalty (max $2,000) for failure
Your enforcement lever:Incidents that aren't reported on time are themselves a separate violation. If you believe a reportable event wasn't filed, you can submit a complaint directly to the California Department of Social Services (CDSS).
How does CDSS enforce these rules?22 CCR §87755–87777 / HSC §1569.58
- 1Notice of DeficiencyWritten citation with a correction deadline. Facility must submit a Plan of Correction.
- 2Civil PenaltyStarts at $50/day for non-serious; $150/day for serious deficiencies — immediately, with no grace period. Repeats escalate to $150 first day + $50/day, then $1,000 first day + $100/day.
- 3Suspension of AdmissionsFacility cannot accept new residents until violations are corrected.
- 4Temporary Suspension or RevocationEmergency suspension for imminent danger; full revocation after administrative hearing.
- 5Exclusion OrderAdministrator and operator can be barred from all CDSS-licensed facilities — not just this one.
See how these rules have been applied to this specific facility:
View state inspection record and citationsState records
California Dept. of Social Services · Community Care Licensing- License number
- 415601170
- License type
- RESIDENTIAL CARE ELDERLY
- License status
- LICENSED
- License expires
- Not yet indexed
- Licensed beds
- 6
- Operator
- Szb Llc
Inspections & citations
3
reports on file
0
total deficiencies
InspectionMarch 3, 2026No deficiencies
Plain-language summary
On March 3, 2026, inspectors conducted a routine annual inspection of this five-resident facility and found no violations. The facility met requirements for emergency exits, fire safety equipment, food storage, medication handling, resident rooms, bathrooms, and staffing documentation. The inspector requested updated copies of the administrator's certificate, liability insurance, staff designations, and the current staff schedule by March 10, 2026.
View full inspector notes
On 03/03/2026, Licensing program Analyst (LPA) Jaime Vado conducted an unannounced required - 1 year inspection. LPA met with administrator Sophia Chen and explained the purpose of today’s visit. Currently there are 5 residents and 2 caregivers present, one being the administrator. This is a single level facility with 6 bedrooms for residents. The facility is licensed for age 60 and over. 6 non-ambulatory. Hospice waiver granted for 3 residents. Currently there is one hospice resident. LPA Vado toured the facility both inside and outside. All outdoor and indoor passageway are free and clear of obstructions for emergency exit routes in case of fire or emergency. Facility's ambient temperature is comfortable for residents and LPA. No pools or bodies of water were observed during today's visit on the premises. LPA observed fresh food supplies and emergency one week of nonperishable and two (2) days of perishable foods as in place. There is a freezer located in the garage and a full refrigerator and freezer in the kitchen. Canned food supplies are primarily observed as stored in the garage. Knives are locked in the kitchen in a drawer and below the sink where cleaning supplies are also locked. Toxic chemicals are stored in the garage primarily and observed as locked. Laundry area is in the garage and both the washer and dryer are operational on this day. PPE and incontinence supplies are observed to be in place. Medications are locked in the kitchen in a large upper cupboard. Each resident room is observed to contain the required furniture as outlined in regulations. Facility has functioning smoke detectors and carbon monoxide detectors through out the facility. LPA Observed a fire pull station located at the front of the facility near the front door. The facility is equipped with 2.5 bathrooms. Room 3 contains its own half bath. There are two other full bathrooms with showers in the facility. All are observed in good working order for resident use. Water temperature is tested at 130F in all three bathroom sinks. LPA observed the water heater that was recently serviced and it is turned down to its lowest setting. A fire extinguisher is observed in the kitchen with an inspection tag of 11/20/2024 but the dial indicates that the extinguisher is within the charged range. Continued on next page... 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Page 2 LPA observed resident linen supplies in closets as in place. All tubs/shower floors are equipped with non-skid mats when in use. Based on review of all resident files, and medications all items are current and logged accurately. Last fire/disaster drill was conducted on 11/2025 per records reviewed. Administrator certificate is observed to be current posted in the facility expiring 08/14/2027. Required signs are posted in the facility. The following updated forms are being requested to be received by 03/10/2026: • Copy of updated administrator certificate • Copy of facility's liability insurance • LIC308 Designation of responsible staff person • LIC500 Staff Schedule There are no citations issued during today's inspection visit both advisories and technical violation is observed on this day on the attached LIC9102TA and LIC9102TV reports . Report is reviewed with Sophia and a copy is provided on this day.
Other visitJanuary 16, 2025No deficiencies
Inspector: Jaime Vado
Plain-language summary
This was a routine annual inspection on January 16, 2024, and no violations were found. The inspector verified that the facility maintains safe conditions, including working smoke and carbon monoxide detectors, locked storage for medications and cleaning supplies, properly staffed caregivers, and current resident medical records. The facility was asked to submit updated documentation including the administrator's certificate, insurance, and emergency plan by January 23, 2025.
View full inspector notes
On 01/16/2024, Licensing program Analyst (LPA) Jaime Vado conducted an unannounced required - 1 year inspection. LPA met with Caregiver Siliilani Leleivuna and explained the purpose of today’s visit. Currently there are 6 residents and 2 caregivers present. During the visit caregiver called the administrator to inform her of LPAs presence. During the visit the administrator Sophia Chen arrived and met with LPA. This is a single level facility with 6 bedrooms for residents. The facility is licensed for age 60 and over. 6 non-ambulatory. Hospice waiver granted for 3 residents. Currently there are no hospice residents. LPA Vado toured the facility both inside and outside. All outdoor and indoor passageway are free and clear of obstructions for emergency exit routes in case of fire or emergency. Facility's ambient temperature is comfortable for residents and LPA. No pools or bodies of water were observed during today's visit on the premises. LPA observed fresh food supplies and emergency one week of nonperishable and two (2) days of perishable foods as in place. There is a freezer located in the garage and a full refrigerator and freezer in the kitchen. Canned food supplies are primarily observed as stored in the garage. Knives are locked in the kitchen in a drawer and below the sing cleaning supplies are locked. Toxic chemicals are stored in the garage primarily. Cleaning supplies and laundry soaps are also locked in the garage. Laundry area is in the garage and both the washer and dryer are operational. PPE and incontinence supplies are observed to be in place. Medications are locked in the kitchen in a large upper cubbard. Each resident room is observed to contain the required furniture as outlined in regulations. Facility has functioning smoke detectors and carbon monoxide detectors through out the facility. LPA Observed a fire pull station located at the front of the facility near the front door. The facility is equipped with 2.5 bathrooms. Room 3 contains its own half bath. There are two other full bathrooms with showers in the facility. All are observed in good working order for resident use. Water temperature is tested at 110F in all three bathroom sinks. There are three fire extinguishers in the facility that is observed with inspection tags of 11/20/2024 Continued on next page... 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Page 2 LPA observed resident linen supplies in closets. All tubs/shower floors are equipped with non-skid mats when in use. Based on review of all resident files, and medications all items are current and logged accurately. Last fire/disaster drill was conducted on 10/17/2024 per records reviewed. Administrator certificate is observed to be current posted in the facility expiring 08/14/2025. Required signs are posted in the facility. The following updated forms are being requested to be received by 01/23/2025: • Copy of updated administrator certificate • Copy of facility's liability insurance • LIC308 Designation of responsible staff person • LIC610E Emergency Disaster Plan • LIC500 Staff Schedule • Copy of control of property or copy of lease There are no citations issued during today's inspection visit. Report is reviewed with Sophia and a copy is provided.
Other visitFebruary 16, 2024No deficiencies
Inspector: Audrey Jeung
Plain-language summary
This is a pre-licensure inspection for Millbrae Paradise Retirement Home, which is applying to become a licensed memory care facility for up to six elderly residents. The facility passed the inspection and has fire clearance, but the owners must complete three items before receiving their license: install an internet-connected device with video calling for residents, ensure staff have access to a full set of keys during emergencies, and update their emergency disaster plan with correct utility shut-off and fire extinguisher locations. The facility also cannot accept bedridden residents unless it obtains additional fire clearance approval.
View full inspector notes
Applicant SZB LLC has applied for RCFE licensure for 6 non-ambulatory elderly clients over age 59 in 6 rooms. Fire clearance has been approved. Facility is currently licensed and operating under the name Millbrae Paradise Retirement Home #410508755, which is reflected on application (LIC200). There are 5 residents present; no one is receiving hospice care. LPA Jeung toured facility and grounds of this one level facility. There are 6 private bedrooms--one with private half bathroom--staff room, 2 full bathrooms, living room, dining room, and kitchen. There are 2 beds in staff room. Clothes washer and dryer are located in 2-car garage. The backyard is level, fenced and mostly paved, and there are 2 detached storage sheds. Medications and toxins are secured in locked cabinets in kitchen and garage, respectively. Hot water temperature is tested at 105 degrees in front bathroom. Food preparation and service items are present, as well as perishable and non-perishable fruits vegetables and protein. Supplies of bed and bath linens and hygiene products are observed. Sophia Chen is a certified administrator (x8/25). The following items are observed and must be addressed prior to licensure: 1. An internet access device dedicated for resident use--such as a computer, smart phone, tablet, or other device that can support real-time interactive applications, equipped with videoconferencing technology, including microphone and camera functions--must be maintained. (HSC 1569.319) 2. A set of keys--including all resident units, facility vehicles, all exit doors, all cabinets, cupboards or files that contain elements of the emergency and disaster plan, including, but not limited to, food supplies and protective shelter supplies--must be available to staff on each shift for use during an evacuation. (1569.695) 3. Emergency Disaster Plan (LIC610E) must be updated to include corrected utility shut off and fire extinguisher locations. (Section 87212 Emergency Disaster Plan) LPA to be contacted upon completion of the above 3 items. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Facility phone number is verified: 650/697-2201. Applicant shall not retain bedridden persons, as there is no fire clearance approval for bedridden residents. Client #5 is bedridden, per MD report. Component III RCFE orientation is reviewed with licensee/administrator Sophia Chen. RCFE licensure is pending at this time.
Federal summary
CMS Care CompareNot a CMS-certified facility
California RCFEs (residential care facilities for the elderly) are licensed by the state, not by CMS. CMS data only applies to skilled nursing facilities or to CCRCs that operate a licensed SNF wing.
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