Millbrae Board & Care Home
RCFE
A Residential Care Facility for the Elderly (RCFE) is a non-medical residential care home licensed by California CDSS under Health & Safety Code §1560. Residents receive assistance with daily living activities such as bathing, dressing, meals, and medication management in a home-like setting. RCFEs are not hospitals or skilled nursing facilities — they do not provide round-the-clock medical care.
815 Murchison Drive · Millbrae, 94030
Quick facts
Quality snapshot
Updated April 25, 2026Compared to 214 California RCFE facilities of similar size, over the last 36 months.
Source: California Department of Social Services, Community Care Licensing Division. View raw inspection records →
Quality grade· click to show how this was calculated
Severity100thWeighted citations per bed
Repeats100thRepeat deficiencies as share of total
Frequency100thDeficiencies per inspection
Tick mark at 50% = peer median · higher percentile = better facility
Quality grade· click to show how this was calculated
Weighted citations per bed
Repeat deficiencies as share of total
Deficiencies per inspection
Tick mark at 50% = peer median · higher percentile = better facility
Millbrae Board & Care Home scores A. Better than 100% of comparable California RESIDENTIAL CARE ELDERLY facilities. Severity: top 0%. Repeats: top 0%. Frequency: top 0%.
Each metric is converted to a 0–100 percentile within the peer set (higher = better). The composite grade averages all four. Peer set: CA / rcfe_general / small beds (214 facilities).
Citation severity over time
stableWeighted severity score per month · 24 months
Weighted score (24mo)
0
Finding distribution
none · 36 monthsScope × Severity (CMS A–L)
The rules that apply to this facility
California Title 22 requirements for this facility, with the specific regulation and a suggested question for each.
What training are all staff required to complete?22 CCR §87411
All direct-care staff must complete:
- 10 hours initial training within the first four weeks of employment.
- 4 hours annual in-service every year thereafter.
- Administrator certificate from a CDSS-approved program — 80 hours for first-time, 40 hours renewal every 2 years.
Ask on tour: Ask when the last staff training was completed and how it's tracked.
How many staff must be on duty overnight?22 CCR §87415
Based on 6 licensed beds:
One qualified staff member must be on call and physically on premises at all times overnight.
Violation pattern to watch for:A facility that documents a staff member as "on call" but with that person physically off-site — when the law requires on-premises presence — is in violation of this section.
Ask on tour: Ask the facility to walk you through their overnight staffing plan and confirm whether on-call staff are on premises or off-site.
What health conditions can this facility legally accept or refuse?22 CCR §87612–87615
Restricted — allowed with physician order + care plan
- Supplemental oxygen
- Insulin and injectable medications
- Indwelling or intermittent catheters
- Colostomy / ileostomy
- Stage 1 and Stage 2 pressure injuries
- Wound care (non-complex)
- Incontinence
- Contractures
Prohibited — facility must refuse or discharge
- Stage 3 or Stage 4 pressure injuries
- Feeding tubes (PEG, NG, or J-tube)
- Tracheostomies
- Active MRSA or communicable infections requiring isolation
- 24-hour skilled nursing needs
- Total ADL dependence with inability to communicate needs
A hospice waiver (HSC §1569.73) can allow continued care for residents on hospice who would otherwise fall into a prohibited category.
Ask on tour: Ask whether your loved one's specific care needs are restricted or prohibited, and what the facility's process is if needs change after admission.
What must this facility report to the state — and how fast?22 CCR §87211 / WIC §15630
- ImmediateElopement, fire, epidemic outbreak, or poisoningImmediately
- 2 hoursAbuse with serious bodily injury2-hour phone report + 2-hour written report — to the California Department of Social Services (CDSS), Adult Protective Services, and law enforcement
- 24 hrsAbuse without serious bodily injuryWithin 24 hours
- Next dayDeath of a residentPhone by next working day; written within 7 days
- Next dayInjury requiring medical treatment beyond first aidPhone by next working day; written within 7 days
- WrittenBankruptcy, foreclosure, eviction, or utility shutoff noticeWritten notice to CDSS and residents — $100/day penalty (max $2,000) for failure
Your enforcement lever:Incidents that aren't reported on time are themselves a separate violation. If you believe a reportable event wasn't filed, you can submit a complaint directly to the California Department of Social Services (CDSS).
How does CDSS enforce these rules?22 CCR §87755–87777 / HSC §1569.58
- 1Notice of DeficiencyWritten citation with a correction deadline. Facility must submit a Plan of Correction.
- 2Civil PenaltyStarts at $50/day for non-serious; $150/day for serious deficiencies — immediately, with no grace period. Repeats escalate to $150 first day + $50/day, then $1,000 first day + $100/day.
- 3Suspension of AdmissionsFacility cannot accept new residents until violations are corrected.
- 4Temporary Suspension or RevocationEmergency suspension for imminent danger; full revocation after administrative hearing.
- 5Exclusion OrderAdministrator and operator can be barred from all CDSS-licensed facilities — not just this one.
See how these rules have been applied to this specific facility:
View state inspection record and citationsState records
California Dept. of Social Services · Community Care Licensing- License number
- 410508756
- License type
- RESIDENTIAL CARE ELDERLY
- License status
- LICENSED
- License expires
- Not yet indexed
- Licensed beds
- 6
- Operator
- Madriaga, Elena
Inspections & citations
2
reports on file
0
total deficiencies
InspectionMarch 4, 2026No deficiencies
Plain-language summary
On March 4, 2025, the state conducted a routine annual inspection of this 4-resident facility and found no violations. The inspector reviewed the building's safety features including fire suppression and emergency exits, checked medication and food storage, examined resident rooms and bathrooms, and confirmed that staff files and resident medical records were current and properly maintained. The facility was asked to submit routine administrative paperwork by mid-March.
View full inspector notes
On 03/04/2025, Licensing Program Analyst (LPA) Jaime Vado conducted an unannounced annual inspection visit. LPA met with licensee/Administrator Elena Madriaga. During today's visit there are 4 resident present and 3 staff. This is a two story facility. The facility is licensed for ages 60 and over. 5 may be non-ambulatory. Facility is cleared for 3 hospice residents and one bedridden resident. There are no hospice residents as of today's inspection. The physical plant was toured inside and outside of the facility to ensure the safety of the residents. Residents only reside on the ground level of the facility. The upper level is the private dwelling of the licensee and family members associated to the facility. LPA observed the facility kitchen which is clean and appliances are in good repair. Knives are stored and locked in a lower cabinet in a bright orange tool box. Medications are observed to be locked in a cabinet as well in an area adjacent to the kitchen in between the garage and kitchen. Perishable and non-perishable food items are observed as in place. There is an additional freezer in the garage. Cleaning supplies are observed to be locked in the garage and below the kitchen sink. First aid kit is observed as complete with required items. LPA observed that there are multiple fire extinguishers in place last inspected 06/09/2025, smoke detectors, carbon monoxide detectors are observed in place through out the facility, facility smoke detectors are hard wired, and central heating system is functioning. Facility has full sprinkler system through out. Laundry area is also observed as fully operational in the garage. Emergency exit routes are observed inside and outside to be free and clear of obstructions. Exit doors are labeled. Resident bathrooms are observed to be in good working order. Non-skid mats are in place in showers. Water temperature was measured at 106F in a common bathroom in the rear of the facility and at 113F in a resident bathroom. Continued on next page... 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Page 2 LPA observed resident rooms at random and all appeared clean, free of odors, and contained all the required furniture per regulatory recommendations. Resident linen supplies are observed as in place. During today's visit LPA reviewed 4 resident files and 4 staff files of which all are current and includes health screenings for all staff. Resident medications are reviewed and are logged appropriately. Facility allows resident's to use licensee's phone for virtual or remote meeting of family members. Emergency keys are available for staff use. Last disaster drill conducted on 12/27/2025. Administrator certificate is current for Elena expiring 11/10/2026. The following updated forms are requested to be submitted to CCLD by 03/12/2025 : • Copy of facility's liability insurance • LIC308 Designation of responsible staff person • LIC500 Staff Schedule • LIC610E Emergency Disaster Plan No citations are issued on this day. Report is reviewed with licensee/administrator Elena Madriaga.
InspectionMarch 5, 2025No deficiencies
Inspector: Jaime Vado
Plain-language summary
During a routine unannounced inspection on March 5, 2025, inspectors found the facility clean, safe, and well-maintained, with proper storage of medications, cleaning supplies, and kitchen knives, functioning safety equipment including sprinklers and hardwired smoke detectors, and current resident and staff files. The inspector advised the facility to monitor water temperature to ensure it stays below 120 degrees Fahrenheit. No violations were cited.
View full inspector notes
On 03/05/2025, Licensing Program Analyst (LPA) Jaime Vado conducted an unannounced annual inspection visit. LPA met with licensee/Administrator Elena Madriaga. During today's visit there are 4 resident present and 4 staff. LPA was allowed entry into the facility. This is a two story facility. The facility is licensed for ages 60 and over. 5 may be non-ambulatory. Facility is cleared for 3 hospice residents and one bedridden resident. There is 1 hospice resident as of today's inspection. The physical plant was toured inside and outside of the facility to ensure the safety of the residents. LPA observed the facility kitchen which is clean and observed appliances are in good repair. Knives are stored and locked in a lower cabinet in a bright orange tool box. Medications are observed to be locked in a cabinet as well in an area adjacent to the kitchen in between the garage and kitchen. Perishable and non-perishable food items are observed as in place. There is an additional freezer in the garage. Cleaning supplies are observed to be locked. First aid kit is observed as complete with required items. LPA observed that there are multiple fire extinguishers in place last inspected 06/12/2024, smoke detectors, carbon monoxide detectors are observed in place through out the facility, facility smoke detectors are hard wired, and central heating system is functioning. Facility has full sprinkler system through out. Laundry area is also observed as fully operational in the garage. Emergency exit routes are observed inside and outside to be free and clear of obstructions. Exit doors are labeled. Resident bathrooms are observed to be in good working order. Non-skid mats are in place in showers. Water temperature was measured at 118F in a common bathroom in the rear of the facility and at 120F in a resident bathroom. LPA advised on monitoring the water temperature to ensure it does not exceed 120F. Continued on next page... 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Page 2 LPA observed resident rooms at random and all appeared clean, free of odors, and contained all the required furniture per regulatory recommendations. Resident linen supplies are observed as in place. During today's visit LPA reviewed 4 resident files and 4 staff files of which all are current and includes health screenings for all staff. Facility does not handle resident monies. Resident medications are reviewed and are logged appropriately. Facility allows resident's to use licensee's phone for virtual or remote meeting of family members. Emergency keys are available for staff use. Last disaster drill conducted on 12/28/2024. Administrator certificate is current for Elena expiring 11/10/2026. The following updated forms are requested to be submitted to CCLD by 03/12/2025 : • Copy of updated Administrator Certificates posted in facility. • Copy of facility's liability insurance • LIC308 Designation of responsible staff person • LIC610E Emergency Disaster Plan • LIC500 Staff Schedule • Copy of control of property or current lease No citations are issued on this day. Report is reviewed with licensee/administrator Elena Madriaga.
Federal summary
CMS Care CompareNot a CMS-certified facility
California RCFEs (residential care facilities for the elderly) are licensed by the state, not by CMS. CMS data only applies to skilled nursing facilities or to CCRCs that operate a licensed SNF wing.
Family reviews
No reviews yet — be the first to share your experience
No published reviews yet. Use the button above to share your experience.