Roxbury Elderly Care Llc
RCFE
A Residential Care Facility for the Elderly (RCFE) is a non-medical residential care home licensed by California CDSS under Health & Safety Code §1560. Residents receive assistance with daily living activities such as bathing, dressing, meals, and medication management in a home-like setting. RCFEs are not hospitals or skilled nursing facilities — they do not provide round-the-clock medical care.
515 Roxbury Ln · Los Gatos, 95032
Quick facts
Quality snapshot
Updated April 25, 2026Compared to 214 California RCFE facilities of similar size, over the last 36 months.
Source: California Department of Social Services, Community Care Licensing Division. View raw inspection records →
Quality grade· click to show how this was calculated
Severity66thWeighted citations per bed
Repeats100thRepeat deficiencies as share of total
Frequency63thDeficiencies per inspection
Tick mark at 50% = peer median · higher percentile = better facility
Quality grade· click to show how this was calculated
Weighted citations per bed
Repeat deficiencies as share of total
Deficiencies per inspection
Tick mark at 50% = peer median · higher percentile = better facility
Roxbury Elderly Care Llc scores B. Better than 76% of comparable California RESIDENTIAL CARE ELDERLY facilities. Severity: 66th percentile. Repeats: top 0%. Frequency: 63th percentile.
Each metric is converted to a 0–100 percentile within the peer set (higher = better). The composite grade averages all four. Peer set: CA / rcfe_general / small beds (214 facilities).
Citation severity over time
stableWeighted severity score per month · 24 months
Weighted score (24mo)
3
Last citation
Jul 25
Finding distribution
1 total · 36 monthsScope × Severity (CMS A–L)
The rules that apply to this facility
California Title 22 requirements for this facility, with the specific regulation and a suggested question for each.
What training are all staff required to complete?22 CCR §87411
All direct-care staff must complete:
- 10 hours initial training within the first four weeks of employment.
- 4 hours annual in-service every year thereafter.
- Administrator certificate from a CDSS-approved program — 80 hours for first-time, 40 hours renewal every 2 years.
Ask on tour: Ask when the last staff training was completed and how it's tracked.
How many staff must be on duty overnight?22 CCR §87415
Based on 6 licensed beds:
One qualified staff member must be on call and physically on premises at all times overnight.
Violation pattern to watch for:A facility that documents a staff member as "on call" but with that person physically off-site — when the law requires on-premises presence — is in violation of this section.
Ask on tour: Ask the facility to walk you through their overnight staffing plan and confirm whether on-call staff are on premises or off-site.
What health conditions can this facility legally accept or refuse?22 CCR §87612–87615
Restricted — allowed with physician order + care plan
- Supplemental oxygen
- Insulin and injectable medications
- Indwelling or intermittent catheters
- Colostomy / ileostomy
- Stage 1 and Stage 2 pressure injuries
- Wound care (non-complex)
- Incontinence
- Contractures
Prohibited — facility must refuse or discharge
- Stage 3 or Stage 4 pressure injuries
- Feeding tubes (PEG, NG, or J-tube)
- Tracheostomies
- Active MRSA or communicable infections requiring isolation
- 24-hour skilled nursing needs
- Total ADL dependence with inability to communicate needs
A hospice waiver (HSC §1569.73) can allow continued care for residents on hospice who would otherwise fall into a prohibited category.
Ask on tour: Ask whether your loved one's specific care needs are restricted or prohibited, and what the facility's process is if needs change after admission.
What must this facility report to the state — and how fast?22 CCR §87211 / WIC §15630
- ImmediateElopement, fire, epidemic outbreak, or poisoningImmediately
- 2 hoursAbuse with serious bodily injury2-hour phone report + 2-hour written report — to the California Department of Social Services (CDSS), Adult Protective Services, and law enforcement
- 24 hrsAbuse without serious bodily injuryWithin 24 hours
- Next dayDeath of a residentPhone by next working day; written within 7 days
- Next dayInjury requiring medical treatment beyond first aidPhone by next working day; written within 7 days
- WrittenBankruptcy, foreclosure, eviction, or utility shutoff noticeWritten notice to CDSS and residents — $100/day penalty (max $2,000) for failure
Your enforcement lever:Incidents that aren't reported on time are themselves a separate violation. If you believe a reportable event wasn't filed, you can submit a complaint directly to the California Department of Social Services (CDSS).
How does CDSS enforce these rules?22 CCR §87755–87777 / HSC §1569.58
- 1Notice of DeficiencyWritten citation with a correction deadline. Facility must submit a Plan of Correction.
- 2Civil PenaltyStarts at $50/day for non-serious; $150/day for serious deficiencies — immediately, with no grace period. Repeats escalate to $150 first day + $50/day, then $1,000 first day + $100/day.
- 3Suspension of AdmissionsFacility cannot accept new residents until violations are corrected.
- 4Temporary Suspension or RevocationEmergency suspension for imminent danger; full revocation after administrative hearing.
- 5Exclusion OrderAdministrator and operator can be barred from all CDSS-licensed facilities — not just this one.
See how these rules have been applied to this specific facility:
View state inspection record and citationsState records
California Dept. of Social Services · Community Care Licensing- License number
- 435202950
- License type
- RESIDENTIAL CARE ELDERLY
- License status
- LICENSED
- License expires
- Not yet indexed
- Licensed beds
- 6
- Operator
- Roxbury Elderly Care Llc
Inspections & citations
3
reports on file
1
total deficiencies
InspectionMarch 12, 2026No deficiencies
Inspector: Chihhsien Chang
Plain-language summary
This was a complaint investigation into allegations that staff confined a resident to a room, failed to provide adequate toiletries, and made an inappropriate comment toward the resident. The department investigated and found all allegations to be unfounded; staff, the facility administrator, and the resident's power of attorney all denied the claims, and the power of attorney confirmed the facility had authorization to place a commode in the resident's room due to the resident's behavior with toilet paper and water that had damaged plumbing.
View full inspector notes
Staff forced a resident in care to stay in a room: Staff did not ensure that resident was provided an adequate amount of toiletries: Staff made an inappropriate comment towards a resident in care: On 02/20/2026, LPA interviewed staff S1. S1 stated resident R1 was not forced to stay in his/her room. S1 stated R1 was provided necessary and enough toilet paper. S1 stated he/she did not hear Administrator making any comment on R1. S1 stated R1 was provided a commode in his/her room because R1 played with toilet paper with water for long time when R1 used restroom, and caused toilet pipe clogged. S1 stated R1 used restroom for showering and brushing teeth. S1 stated R1 can walk in the facility by himself/herself. LPA interviewed Administrator (ADM) Tingxiu Li. ADM denied all the allegations. ADM stated the facility has the approval from R1's POA to place a commode in R1's room for R1's toileting. ADM stated R1 was provided enough toilet paper for his/her needs. ADM stated R1 played water and toilet paper in the restroom and caused the facility pipe clogged. ADM stated R1 has severe mental disorders. ADM stated he/she did not make any comment on R1. LPA interviewed R1's Power of Attorney (POA). POA stated R1 had lived with him/her before for 25 years. POA stated R1 has severe mental disorders. POA stated R1 is unable to describe well on what he/she wants to express. POA stated R1 had some behaviors in the facility and caused serious problem to the facility. POA stated he/she agrees the facility to put a commode in R1's room for R1's toileting. POA stated all the allegations are not true. POA stated he/she took R1 to psychiatry doctor and to transfer R1 to a bigger facility which he/she thinks is better for R1. POA stated the facility did not have any physical abuse or mental abuse to R1. POA stated the facility does not have any problem. Based on review of R1's appraisal/needs and service plan dated 11/3/2025 and 11/04/2025, R1 has severe mental illness, severe emotional problems, behavior of attention seeking, and has been in institutionalized care since the age of 4. Continue on LIC9099-C. Page 2 of 3. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 The Department has investigated the above allegations. Based on the investigation, observation, records reviewed, and interviews conducted, the Department found that the above allegations are UNFOUNDED , meaning that the allegation is false, could not have happened and/or is without a reasonable basis. No citations noted at today’s compliant investigation visit. Exit interview conducted with S1. This report was provided to review and for signature. A copy of this report was provided to S1. Page 3 of 3.
Other visitJuly 10, 2025Type B1 deficiency
Plain-language summary
This was an unannounced annual inspection on an unspecified date. The facility was found to be generally compliant with required safety features including working smoke and carbon monoxide detectors, locked medication and chemical storage, adequate food supplies, and proper refrigeration temperatures; the administrator noted that a bed currently stored in the garage and overhanging tree branches would be removed by end of week. One deficiency was noted and is detailed in a separate report.
View full inspector notes
Licensing Program Analyst (LPA) Steve Chang conducted an unannounced annual inspection visit, and met with Administrator (ADM) Tingxiu Li. LPA toured the facility inside and out with ADM. License, Administrator Certificate, and personal rights posters were observed in the facility. 3 residents and 1 staff were observed in the facility. LPA reviewed 2 resident file and 1 staff files. Living room, kitchen, dining area, 2 restrooms, and garage were inspected. LPA observed a bed in garage, ADM stated the bed will be removed this week. 4 resident bedrooms and a staff room were inspected. Two day perishable food supplies and seven day nonperishable food supplies were observed sufficient. The temperature of the freezer was observed at -1 degree F, and the temperature of the refrigerator was observed at 37 degree F. Medication closet, knives closet, and chemical closet were observed locked. Room temperature was at 78 degree F, and hot water temperature was at 116 degree F in facility. Fire extinguisher was serviced on 6/24/2025. The facility was equipped with fire alarm system, smoke and carbon monoxide detectors. Carbon monoxide detectors were tested by ADM, and were working. First aid box, night lights, and flash lights were observed in the facility. Front yard and backyard were inspected. The branches of a tree was observed hanging out but people still can walk through to the exit gate. ADM stated the facility will trim the branches by end of this week. A pond was observed closed in the front yard. A storage room was observed at backyard. The last time the facility conducted the emergency and fire drill was on 6/1/2025. Deficiency noted today. See LIC809-D. Exit interview was conducted with ADM. This report was provided to ADM for signature. A copy of the report was provided to ADM.
Regulation
(h) The following requirements shall apply to medications which are centrally stored:
Inspector finding
Based on record review, the licensee did not comply with the section cited above in that 2 out of 2 residents' centrally stored medication forms were observed not matching with their medications which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 07/17/2025 Plan of Correction 1 2 3 4 Administrator stated to provide medication staff training to staff and provide the staff training log and plan of correction to CCL office by the POC due date.
Other visitAugust 7, 2024No deficiencies
Inspector: Christine Dolores
Plain-language summary
This was a pre-licensing inspection of a new facility that will serve up to 6 residents in hospice care. Inspectors found the facility generally ready for operation, though the owner was asked to install emergency lighting, add non-slip mats to bathroom showers, install grab bars on toilets, upgrade cabinet locks, and post emergency and theft-loss policies before opening. The facility is not yet licensed and still requires final approval from the state.
View full inspector notes
Licensing Program Analysts (LPAs) Christine Dolores, Marcela Yanez, and Kiran Jain arrived announced to conduct the pre-licensing inspection. LPA met with Tingxiu Li. The facility has an approved fire clearance for (6) non-ambulatory with a hospice waiver granted for (6) residents. During visit, LPAs toured the interior to include 4 resident bedrooms, 1 staff bedroom, 2 bathrooms, living room, kitchen, garage, backyard, and front yard. All fire exit routes are free and clear of obstruction. Fire extinguisher, carbon monoxide detector, and complete first aid kit observed present. No emergency lighting present at the facility during inspection. Ting ordered the emergency lighting during visit. The backyard contains a shed and observed with storage items. Hot tub observed filled with water and observed covered and locked. Front porch observed with a pond that is drained and contains wood that fills the inside. Interior temperature maintained between 74 - 76 degrees Fahrenheit. Kitchen is equipped with cabinets that has child locks to store items that will be kept inaccessible to residents. Ting was advised to ensure the cabinets contains more secure locks. Sufficient cups, plates, bowls, and utensils observed. Refrigerator temperature maintained at 32 degrees Fahrenheit. Freezer temperature maintained at 0 degrees Fahrenheit. Bedrooms equipped with beds, linens, adequate lighting, chair, night-stand, and dresser. All beds contains half rails and 1 bed observed with full rails. Ting states the residents who will be admitted to the facility will contain a physician's report for half or full rails. SEE LIC809-C. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Hot water temperature in the bathroom maintained at 106 degrees Fahrenheit. Bathroom shower does not contain a non-slip mat. Ting purchased the non-slip mat during visit. Bathroom toilet does not contain grab bars. Ting states a plan to input a handicap rising toilet that contains grab bars. Garage observed with laundry appliances and supplies. Facility has an area to lock medications and records. Posters observed to include the licensing complaint poster, personal rights and rights of resident council. Ting was advised to ensure the emergency disaster plan and theft and loss policy is posted. COMP III was waived as the applicant is the licensee/administrator of another care facility. No issues noted during the pre-licensing inspection. LPA observed the facility is ready to be licensed. However, this report will be submitted to the Central Application Bureau (CAB) and a final review of the application will be conducted. This facility is not yet licensed and is subject to final approval by CAB. Additional requirements may still be required. This report was reviewed with Tingxiu Li and a copy of the report was provided.
Federal summary
CMS Care CompareNot a CMS-certified facility
California RCFEs (residential care facilities for the elderly) are licensed by the state, not by CMS. CMS data only applies to skilled nursing facilities or to CCRCs that operate a licensed SNF wing.
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