StarlynnCare

California · Lafayette

Immaculate Home at Withers

RCFE

A Residential Care Facility for the Elderly (RCFE) is a non-medical residential care home licensed by California CDSS under Health & Safety Code §1560. Residents receive assistance with daily living activities such as bathing, dressing, meals, and medication management in a home-like setting. RCFEs are not hospitals or skilled nursing facilities — they do not provide round-the-clock medical care.

3151 Withers Avenue · Lafayette, 94549

Quick facts

Licensed beds6
Memory careNot listed
Last inspectionJul 2025
Last citationJul 2025
Operated byA&g Health Pro, Llc
Map showing location of Immaculate Home at Withers

Quality snapshot

Updated April 25, 2026

Compared to 214 California RCFE facilities of similar size, over the last 36 months.

Source: California Department of Social Services, Community Care Licensing Division. View raw inspection records →

Quality grade· click to show how this was calculated

Severity
49th

Weighted citations per bed

Repeats
100th

Repeat deficiencies as share of total

Frequency
52th

Deficiencies per inspection

Tick mark at 50% = peer median · higher percentile = better facility

Immaculate Home at Withers scores B−. Better than 67% of comparable California RESIDENTIAL CARE ELDERLY facilities. Severity: 49th percentile. Repeats: top 0%. Frequency: 52th percentile.

Each metric is converted to a 0–100 percentile within the peer set (higher = better). The composite grade averages all four. Peer set: CA / rcfe_general / small beds (214 facilities).

Citation severity over time

↓ improving

Weighted severity score per month · 24 months

May 24peer medianApr 26

Weighted score (24mo)

13

Last citation

Jul 25

Finding distribution

2 total · 36 months

Scope × Severity (CMS A–L)

IsolatedPatternWidespreadJKLG1HID1EFABCSev 4 · IJSev 3Sev 2Sev 1

View inspections & citations

The rules that apply to this facility

California Title 22 requirements for this facility, with the specific regulation and a suggested question for each.

What training are all staff required to complete?22 CCR §87411

All direct-care staff must complete:

  • 10 hours initial training within the first four weeks of employment.
  • 4 hours annual in-service every year thereafter.
  • Administrator certificate from a CDSS-approved program — 80 hours for first-time, 40 hours renewal every 2 years.

Ask on tour: Ask when the last staff training was completed and how it's tracked.

How many staff must be on duty overnight?22 CCR §87415

Based on 6 licensed beds:

One qualified staff member must be on call and physically on premises at all times overnight.

Violation pattern to watch for:A facility that documents a staff member as "on call" but with that person physically off-site — when the law requires on-premises presence — is in violation of this section.

Ask on tour: Ask the facility to walk you through their overnight staffing plan and confirm whether on-call staff are on premises or off-site.

What health conditions can this facility legally accept or refuse?22 CCR §87612–87615

Restricted — allowed with physician order + care plan

  • Supplemental oxygen
  • Insulin and injectable medications
  • Indwelling or intermittent catheters
  • Colostomy / ileostomy
  • Stage 1 and Stage 2 pressure injuries
  • Wound care (non-complex)
  • Incontinence
  • Contractures

Prohibited — facility must refuse or discharge

  • Stage 3 or Stage 4 pressure injuries
  • Feeding tubes (PEG, NG, or J-tube)
  • Tracheostomies
  • Active MRSA or communicable infections requiring isolation
  • 24-hour skilled nursing needs
  • Total ADL dependence with inability to communicate needs

A hospice waiver (HSC §1569.73) can allow continued care for residents on hospice who would otherwise fall into a prohibited category.

Ask on tour: Ask whether your loved one's specific care needs are restricted or prohibited, and what the facility's process is if needs change after admission.

What must this facility report to the state — and how fast?22 CCR §87211 / WIC §15630
  • ImmediateElopement, fire, epidemic outbreak, or poisoningImmediately
  • 2 hoursAbuse with serious bodily injury2-hour phone report + 2-hour written report — to the California Department of Social Services (CDSS), Adult Protective Services, and law enforcement
  • 24 hrsAbuse without serious bodily injuryWithin 24 hours
  • Next dayDeath of a residentPhone by next working day; written within 7 days
  • Next dayInjury requiring medical treatment beyond first aidPhone by next working day; written within 7 days
  • WrittenBankruptcy, foreclosure, eviction, or utility shutoff noticeWritten notice to CDSS and residents — $100/day penalty (max $2,000) for failure

Your enforcement lever:Incidents that aren't reported on time are themselves a separate violation. If you believe a reportable event wasn't filed, you can submit a complaint directly to the California Department of Social Services (CDSS).

How does CDSS enforce these rules?22 CCR §87755–87777 / HSC §1569.58
  1. 1Notice of DeficiencyWritten citation with a correction deadline. Facility must submit a Plan of Correction.
  2. 2Civil PenaltyStarts at $50/day for non-serious; $150/day for serious deficiencies — immediately, with no grace period. Repeats escalate to $150 first day + $50/day, then $1,000 first day + $100/day.
  3. 3Suspension of AdmissionsFacility cannot accept new residents until violations are corrected.
  4. 4Temporary Suspension or RevocationEmergency suspension for imminent danger; full revocation after administrative hearing.
  5. 5Exclusion OrderAdministrator and operator can be barred from all CDSS-licensed facilities — not just this one.

See how these rules have been applied to this specific facility:

View state inspection record and citations

State records

California Dept. of Social Services · Community Care Licensing
License number
079200961
License type
RESIDENTIAL CARE ELDERLY
License status
LICENSED
License expires
Not yet indexed
Licensed beds
6
Operator
A&g Health Pro, Llc

Inspections & citations

5

reports on file

2

total deficiencies

1

Type A (actual harm)

InspectionJuly 9, 2025Type A
1 deficiency

Plain-language summary

On July 9, 2025, inspectors conducted the annual required inspection and found the facility in generally good condition with adequate lighting, functioning safety equipment, and complete resident and staff records. The one deficiency cited was that hot water in the residents' bathroom measured 140 degrees Fahrenheit, which exceeds the safety standard. The facility was given time to correct this issue.

View full inspector notes

On 07/09/2025 at 10:00 AM, Licensing Program Analysts (LPAs) David and Andrew Christy arrived unannounced to conduct a 1-Year Required inspection. LPAs met with Caregiver, Renato Pundanera, and explained the purpose of the visit. Norberto Geronimo, Administrator was notified by phone call of visit. LPAs toured the facility with caregiver including but not limited to bedrooms, bathrooms, kitchen, common area, garage and backyard. The facility consists of eight (8) total bedrooms which two (2) rooms are occupied by staff and four (4) bathrooms which one (1) is designated for staff use. No bodies of water were observed. A comfortable temperature is maintained at 71 degrees Fahrenheit. LPAs observed lighting in all rooms are adequate for the comfort and safety of the residents. The hot water temperature in the residents’ shared bathroom was measured at 140 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars. Smoke detectors and carbon monoxide were in operating condition during visit. Fire extinguisher was last serviced on 12/18/2024. Emergency Disaster Plan was posted. First aid kit was observed to be complete. Earthquake and fire drill last conducted on 06/28/2025. LPAs reviewed six (6) resident files, and five (5) staff files; all are found to be complete. LPAs observed the following deficiencies: At 10:22 AM, LPAs measured the hot water in the shared bathroom at 140 degrees Fahrenheit. Continued on LIC809C. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Continued form LIC809 The deficiency was observed (see LIC809D) and cited from the California Code of Regulation, Failure to submit proof of corrections (POC) by plan of correction due date and/or any repeat deficiencies within a 12-month period may result in civil penalties. Exit interview conducted. A copy of this report and appeal rights provided.

Type ACCR §87303(e)(2)

Regulation

(e) Water supplies and plumbing fixtures shall be maintained as follows: (2) Faucets used by residents for personal care such as shaving and grooming shall deliver hot water. Hot water temperature controls shall be maintained to automatically regulate the temperature of hot water used by residents to attain a temperature of not less than 105 degre…

Inspector finding

Based on observation, the licensee did not comply with the section cited above in having the hot water asset at 140 degrees Fahrenheit, which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 07/10/2025 Plan of Correction 1 2 3 4 Administrator to lower water temperature and send proof to LPA by end of day 07/10/2025

InspectionAugust 7, 2024Type B
1 deficiency

Inspector: Carol Fowler

Plain-language summary

During a routine annual inspection on August 7, 2024, inspectors found the facility's living spaces, safety systems, and resident files in order, but observed equipment and supplies stored improperly in the backyard where residents could access them. The facility was asked to submit several administrative documents and proof that the storage issue was corrected.

View full inspector notes

On 8/07/2024 at 10:15AM, Licensing Program Analyst (LPA) Carol Fowler conducted an unannounced 1-Year Required inspection. LPA met with Maricel Gorremans Caregiver, and explained the purpose of the visit. Norberto Geronimo, Administrator arrived at 11:30AM. The Administrator currently holds a certificate (#7003393740) that expired on 04/15/2026 and is waiting on his renewed certificate to be mailed. The facility’s fire clearance was approved for five (5) non-ambulatory and one (1) bedridden residents. LPA toured the facility with Caregiver and Administrator including but not limited to bedrooms, bathrooms, kitchen, common area, garage and backyard. The facility consists of eight (8) total bedrooms which two (2) rooms are occupied by staff and four (4) bathrooms which one (1) is designated for staff use. No bodies of water observed. A comfortable temperature is maintained at 72 degrees Fahrenheit. LPA observed lighting in all rooms are adequate for the comfort and safety of the residents. The hot water temperature in the residents’ shared bathroom was measured at 109.1 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars. Smoke detectors and carbon monoxide were in operating condition during visit. Fire extinguisher was last serviced on 12/07/2023. Emergency Disaster Plan was posted. First aid kit was observed to be complete. Earthquake and fire drill last conducted on 06/28/2024. CONTINUE ON LIC809C. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 CONTINUE FROM LIC809 LPA reviewed five (5) resident files and three (3) staff files all complete. LPA observed the following deficiencies: · At 1:55pm LPA observed washing machine, 2 ladders, 3 commodes, shovel and planting pots located on the side of the home in the backyard. LPA requested the following documents to be submitted to CCLD by 08/14/2024. · Resident Roster · LIC 308 Designation of Administrative Responsibility · LIC 309 Administrative Organization · LIC 500 Personnel Report · LIC 610E Emergency Disaster Plan (9 pages) · Liability Insurance The deficiency was observed (see LIC809D) and cited from the California Code of Regulation, Failure to submit proof of corrections (POC) by plan of correction due date and/or any repeat deficiencies within a 12-month period may result in civil penalties. Exit interview conducted. A copy of this report and appeal rights provided

Type BCCR §87303(a)

Regulation

Maintenance and Operation:(a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors.

Inspector finding

Based on observation, the licensee did not comply with the section cited above in having washing machine, 2 ladders, 3 commodes, shovel and planters located on the side yard which poses a potential health and safety risk to persons in care. POC Due Date: 08/20/2024 Plan of Correction 1 2 3 4 Administrator agreed to remove the washing machine, 2 ladders, 3 commodes, shovel and planters by the POC date and provide the Department photo copies.

InspectionSeptember 29, 2023
No deficiencies

Inspector: Jill Clancy-Czuleger

Plain-language summary

An unannounced annual inspection on September 29, 2023 found the facility in compliance with no deficiencies cited. The inspector reviewed the physical plant, bedrooms, bathrooms, kitchen, and outdoor spaces and confirmed they were appropriately furnished and equipped, with adequate supplies for residents' personal care, hygiene, meals, and activities. Staff background clearances and safety equipment including fire extinguishers were verified.

View full inspector notes

On 09/29/2023 at 11:25 am Licensing Program Analysts (LPA) J. Clancy-Czuleger arrived unannounced to do an annual inspection. LPA meet with Administrator Norberto Geronimo and explained the purpose of the visit. LPA inspected the facility inside out. There is no body of water. Physical plant is consistent with the facility sketch received by Central Application Bureau (CAB) and approved by the fire department. LPA inspected the living room, dining area, kitchen, bedrooms, hallways, bathrooms, side and backyards. Bedrooms were observed appropriately furnished with adequate lighting and drawers. Facility has sufficient towels, extra bed sheets and comforters. Equipment and supplies for residents' personal hygiene are available and on site. Dinner and silver wares were observed sufficient for residents' use. Food supplies checked and observed good for seven days of non-perishables. Facility was observed equipped with refrigerator, microwave, dishwasher, washer and dryer. Cabinet for knives, cleaning supplies, and central storage for medications were observed with locks. Activity supplies were available. Outdoor activity space was observed furnished with tables, chairs and shade. The facility has a mitigation plan. Fire extinguishers were observed fully charge and tags showed serviced 06/18/2023. At 12:25 pm LPA reviewed 6 residents records. At 11:52 am, LPA reviewed 5 staff records and 5 of 5 were fingerprint cleared and associated to the facility. No deficiencies cited during visit. Exit interview conducted and a copy of this report provided.

InspectionJuly 20, 2022
No deficiencies

Inspector: Catherine Lin

Plain-language summary

A licensing inspector conducted an unannounced infection control inspection on July 20, 2022, and found the facility in compliance with health and safety protocols. The facility had proper screening procedures at entry, staff wore appropriate protective equipment, hand-washing stations were available and posted with instructions, food supplies were adequate, and emergency plans were in place. No violations were found.

View full inspector notes

On 7/20/2022 starting at 9:45 a.m., Licensing Program Analyst (LPA) Catherine Lin arrived unannounced to conduct Infection Control Inspection. LPA met with staff Maricel Gorremans and disclosed the purpose of the visit. LPA spoke with Administrator Geronimo Norberto on the phone and he authorized staff to give tour and sign on the report. Upon entry, LPA’s temperature was checked by the staff and requested to wash hands before entering to facility. LPA toured facility including but not limited to front entrance, screening station, hand washing stations, bedrooms, bathrooms, kitchen, common areas, and outdoor areas. There is one central entry point for universal screening for staff, residents, and visitors. A sign-in policy, thermometer and hand sanitizer were observed at screening station. Cough/sneeze etiquette and hand washing posters were observed. Facility staff were observed to be wearing proper PPE. Facility has a sufficient 2-day perishable and one-week non-perishable food supply. Facility maintained PPE supplies at central location and easily accessible for staff. Facility has Mitigation Plan, Emergency Disaster Plan, and maintains record of routine screening for residents, staff, and visitors. No deficiency cited during visit. Exit interview conducted with staff/caregiver, and a copy of this report provided.

ComplaintJuly 14, 2021
No deficiencies

Inspector: Leslie Ibo

Plain-language summary

This was a routine annual infection control inspection conducted on July 14, 2021. The facility was found to have proper screening procedures at entry, documented daily temperature and symptom checks for staff and residents, appropriate supplies including face masks and hand sanitizer, and clear COVID-19 safety signage posted throughout common areas. No violations were found.

View full inspector notes

On 7/14/2021 at 10:30 AM, Licensing Program Analyst (LPA) Leslie Ibo conducted an infection control annual inspection and explained the purpose of the visit with S1 and S2. LPA spoke with administrator, at 11:15 AM , Administrator arrived at the facility and left at 1:00PM. Administrator gave authorization for S1 to sign the annual inspection reports. LPA observed 2 staff wearing face masks during visit. LPA observed 1 residents relaxing in the living room while the other 3 residents were resting in their bedrooms. Facility has a completed mitigation plan. LPA inspected the facility inside and outside. LPA observed a screening station located near the front entrance with visitor's log, hand sanitizer, gloves, face masks, no touch temperature probe. Routine symptom screening (+/-) temperature and symptom check) is done at entry for all staff, residents and visitors. LPA observed COVID-19 posters were posted in common areas to promote hand washing, cough/sneeze etiquette and physical distancing. Facility documents daily temperatures and COVID-19 symptom checks for staff and residents. Pathways were observed to be free of obstruction and fire hazards. LPA observed furniture spaced six feet apart for social distancing among residents in the living room. Continued on next page LIC 809-C 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Infection control designated leader is the Administrator. There was at least 7 days of nonperishable and 2 days of perishable foods. Emergency food supplies were observed stored in the garage. Facility room temperature was maintained at 72 degrees Fahrenheit. A certified administrator is on site a minimum of 20 hours a week to oversee proper business operation and compliance with COVID-19 infection control practices. Smoke and Carbon monoxide detectors were operational. No deficiencies were observed during the infection control annual inspection. Exit interview conducted and a copy of this report provided.

Federal summary

CMS Care Compare

Not a CMS-certified facility

California RCFEs (residential care facilities for the elderly) are licensed by the state, not by CMS. CMS data only applies to skilled nursing facilities or to CCRCs that operate a licensed SNF wing.

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