Ask Assisted Living Llc
RCFE
A Residential Care Facility for the Elderly (RCFE) is a non-medical residential care home licensed by California CDSS under Health & Safety Code §1560. Residents receive assistance with daily living activities such as bathing, dressing, meals, and medication management in a home-like setting. RCFEs are not hospitals or skilled nursing facilities — they do not provide round-the-clock medical care.
3414 Deer Hill Rd · Lafayette, 94549
Quick facts
Quality snapshot
Updated April 25, 2026Compared to 214 California RCFE facilities of similar size, over the last 36 months.
Source: California Department of Social Services, Community Care Licensing Division. View raw inspection records →
Quality grade· click to show how this was calculated
Severity24thWeighted citations per bed
Repeats100thRepeat deficiencies as share of total
Frequency31thDeficiencies per inspection
Tick mark at 50% = peer median · higher percentile = better facility
Quality grade· click to show how this was calculated
Weighted citations per bed
Repeat deficiencies as share of total
Deficiencies per inspection
Tick mark at 50% = peer median · higher percentile = better facility
Ask Assisted Living Llc scores C. Better than 52% of comparable California RESIDENTIAL CARE ELDERLY facilities. Severity: 24th percentile. Repeats: top 0%. Frequency: 31th percentile.
Each metric is converted to a 0–100 percentile within the peer set (higher = better). The composite grade averages all four. Peer set: CA / rcfe_general / small beds (214 facilities).
Citation severity over time
↓ improvingWeighted severity score per month · 24 months
Weighted score (24mo)
39
Last citation
May 24
Finding distribution
6 total · 36 monthsScope × Severity (CMS A–L)
The rules that apply to this facility
California Title 22 requirements for this facility, with the specific regulation and a suggested question for each.
What training are all staff required to complete?22 CCR §87411
All direct-care staff must complete:
- 10 hours initial training within the first four weeks of employment.
- 4 hours annual in-service every year thereafter.
- Administrator certificate from a CDSS-approved program — 80 hours for first-time, 40 hours renewal every 2 years.
Ask on tour: Ask when the last staff training was completed and how it's tracked.
How many staff must be on duty overnight?22 CCR §87415
Based on 6 licensed beds:
One qualified staff member must be on call and physically on premises at all times overnight.
Violation pattern to watch for:A facility that documents a staff member as "on call" but with that person physically off-site — when the law requires on-premises presence — is in violation of this section.
Ask on tour: Ask the facility to walk you through their overnight staffing plan and confirm whether on-call staff are on premises or off-site.
What health conditions can this facility legally accept or refuse?22 CCR §87612–87615
Restricted — allowed with physician order + care plan
- Supplemental oxygen
- Insulin and injectable medications
- Indwelling or intermittent catheters
- Colostomy / ileostomy
- Stage 1 and Stage 2 pressure injuries
- Wound care (non-complex)
- Incontinence
- Contractures
Prohibited — facility must refuse or discharge
- Stage 3 or Stage 4 pressure injuries
- Feeding tubes (PEG, NG, or J-tube)
- Tracheostomies
- Active MRSA or communicable infections requiring isolation
- 24-hour skilled nursing needs
- Total ADL dependence with inability to communicate needs
A hospice waiver (HSC §1569.73) can allow continued care for residents on hospice who would otherwise fall into a prohibited category.
Ask on tour: Ask whether your loved one's specific care needs are restricted or prohibited, and what the facility's process is if needs change after admission.
What must this facility report to the state — and how fast?22 CCR §87211 / WIC §15630
- ImmediateElopement, fire, epidemic outbreak, or poisoningImmediately
- 2 hoursAbuse with serious bodily injury2-hour phone report + 2-hour written report — to the California Department of Social Services (CDSS), Adult Protective Services, and law enforcement
- 24 hrsAbuse without serious bodily injuryWithin 24 hours
- Next dayDeath of a residentPhone by next working day; written within 7 days
- Next dayInjury requiring medical treatment beyond first aidPhone by next working day; written within 7 days
- WrittenBankruptcy, foreclosure, eviction, or utility shutoff noticeWritten notice to CDSS and residents — $100/day penalty (max $2,000) for failure
Your enforcement lever:Incidents that aren't reported on time are themselves a separate violation. If you believe a reportable event wasn't filed, you can submit a complaint directly to the California Department of Social Services (CDSS).
How does CDSS enforce these rules?22 CCR §87755–87777 / HSC §1569.58
- 1Notice of DeficiencyWritten citation with a correction deadline. Facility must submit a Plan of Correction.
- 2Civil PenaltyStarts at $50/day for non-serious; $150/day for serious deficiencies — immediately, with no grace period. Repeats escalate to $150 first day + $50/day, then $1,000 first day + $100/day.
- 3Suspension of AdmissionsFacility cannot accept new residents until violations are corrected.
- 4Temporary Suspension or RevocationEmergency suspension for imminent danger; full revocation after administrative hearing.
- 5Exclusion OrderAdministrator and operator can be barred from all CDSS-licensed facilities — not just this one.
See how these rules have been applied to this specific facility:
View state inspection record and citationsState records
California Dept. of Social Services · Community Care Licensing- License number
- 079200770
- License type
- RESIDENTIAL CARE ELDERLY
- License status
- LICENSED
- License expires
- Not yet indexed
- Licensed beds
- 6
- Operator
- Ask Assisted Living Llc
Inspections & citations
4
reports on file
7
total deficiencies
3
Type A (actual harm)
InspectionApril 15, 2025No deficiencies
Plain-language summary
A licensing inspector conducted a routine annual inspection on April 15, 2025, and found the facility met all requirements—including safe water temperature, working smoke and carbon monoxide detectors, secured medications, adequate lighting and temperature, and complete staff and resident records. The facility is approved to care for up to 5 non-ambulatory and 1 bedridden resident. No violations were cited.
View full inspector notes
On 04/15/2025 at 10:00 AM, Licensing Program Analyst (LPA) David Doidge arrived unannounced to conduct Required 1 Year Annual inspection. Upon arrival LPA was greeted by caregiver, Phillip Go and explained the purpose of the visit. Administrator Monique Robinson joined the visit at approximately 10:16 AM. The facility’s fire clearance was approved for 5 Non-Ambulatory and 1 Bedridden. LPA toured facility with including but not limited to bedrooms, bathrooms, kitchen, common area and backyard. The facility consists of 7 total bedrooms which 6 bedrooms are occupied by the residents and 1 bedroom is occupied by staff. All outdoor and indoor passageways are kept free of obstruction. There are no bodies of water observed. A comfortable temperature is maintained at 70 degrees Fahrenheit. LPA observed lighting in all rooms are adequate for the comfort and safety of the residents. The hot water temperature in the residents’ shared bathrooms were measured 116 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum 7 day supply of nonperishable and 2 day of perishable foods. Centrally stored medication were locked and inaccessible to residents. Smoke detectors and carbon monoxide detectors were in operating condition during visit. Fire extinguisher was last serviced on 11/01/2024 . First aid kit was observed to be complete. Emergency disaster drill was last conducted on 01/27/2025.. LPA reviewed five (5) staff files and six (6) resident files. All were current and complete. Continued on LIC809-C 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Continue from LIC 809 No deficiencies were cited during this inspection. Exit interview conducted and a copy of this report provided.
InspectionMay 1, 2024Type A6 deficiencies
Inspector: Carol Fowler
Plain-language summary
During a routine annual inspection on May 1, 2024, inspectors found multiple safety and storage issues: a staff member who was not properly cleared to work with residents, hot water measuring 142 degrees Fahrenheit (above safe levels), knives and medications stored in unlocked kitchen drawers, household cleaning products in an unlocked hallway cabinet, the fence in disrepair with missing planks, and resident belongings cluttering common areas and bathrooms instead of being properly stored. The inspector also noted the kitchen and dining room floor was buckling. The facility was ordered to submit corrective action plans and documentation by May 10, 2024, and was assessed a $100 civil penalty for the staffing violations.
View full inspector notes
On 05/01/2024 at 10:20 AM, Licensing Program Analyst (LPA) Carol Fowler arrived unannounced to conduct Required 1 Year Annual inspection. Upon arrival LPA was greeted by caregiver, Rizza Bantigue. LPA spoke to Sabrina Crowder, on the phone and explained the purpose of the visit. House Manager Monique Robinson will be joining the visit at approximately 1:00PM. The facility’s fire clearance was approved for 5 Non-Ambulatory and 1 Bedridden. LPA toured facility with including but not limited to bedrooms, bathrooms, kitchen, common area and backyard. The facility consists of 7 total bedrooms which 6 bedrooms are occupied by the residents and 1 bedroom is occupied by staff. All outdoor and indoor passageways are kept free of obstruction. There are no bodies of water observed. A comfortable temperature is maintained at 68 degrees Fahrenheit. LPA observed lighting in all rooms are adequate for the comfort and safety of the residents. The hot water temperature in the residents’ shared bathrooms were measured 142.2 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum 7 day supply of nonperishable and 2 day of perishable foods. Centrally stored medication were locked and inaccessible to residents. Smoke detectors and carbon monoxide detectors were in operating condition during visit. Fire extinguisher was last serviced on 12/21/2023 . First aid kit was observed to be complete. Emergency disaster drill was last conducted on 06/14/2023 . Report continues on 809 C 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Continue from LIC 809 LPA reviewed 3 of 6 residents records. LPA reviewed 4 of 5 staff records and of 4 have first aid training and associated to the facility. LPA reviewed a sample of 6 of 6 resident’s medications. LPA observed the following deficiencies: · At 10:30am, LPA observed S2 is not associated to the facility nor finger print cleared. · At 10:39am, LPA observed kitchen and dining room floor buckling. · At 10:51am, LPA observed fabreeze in an unlocked cabinet located in the hallway. · At 11:08am, LPA observed knives, scissors and lighter in a unlocked drawer located in the kitchen. · At 11:10am, LPA observed medication in an unlocked drawer located in the kitchen. · At 11:13am, LPA observed hot water temperature at 142.2 degrees F. · At 11:22am, LPA observed screen door large box, bed frames and rails, washing machine, mattress pads located in the back and side yard. · At 11:23am, LPA observed the fence located in the back yard has planks missing and on both sides fence is leaning. · At 11:31am, LPA observed facility using residents closets for storage, mattresses and boxes behind the sectional in the common area, the hallway and resident bathroom. Continue on LIC 809C 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Continue from LIC 809C LPA requested the following documents to be submitted to CCLD by 5/10/2024. · Resident Roster · LIC 308 Designation of Administrative Responsibility · LIC 309 Administrative Organization · LIC 500 Personnel Report · LIC 610E Emergency Disaster Plan (9 pages) · Liability Insurance Copy of Current Administrator Certificate The deficiencies were observed (see LIC809D) and cited from the California Code of Regulation, Failure to submit proof of corrections (POC) by plan of correction due date and/or any repeat deficiencies within a 12-month period may result in civil penalties. *An immediate $100.00 civil penalty will be assessed on today's date for associations.* Exit interview conducted. A copy of the LIC421BG, this report and appeal rights provided
Regulation
(e) Water supplies and plumbing fixtures shall be maintained as follows: (2) Faucets used by residents for personal care such as shaving and grooming shall deliver hot water. Hot water temperature controls shall be maintained to automatically regulate the temperature of hot water used by residents to attain a temperature of not less than 105 degre…
Inspector finding
Based on observation, the licensee did not comply with the section cited above by having the water temperature in the residents bathroom at 142.2 which poses an immediate health and safety risk to persons in care. POC Due Date: 05/02/2024 Plan of Correction 1 2 3 4 Administrator agreed to turn down the water heater and submit a video to CCL by the POC date.
Regulation
(a) Disinfectants, cleaning solutions, poisons, firearms and other items which could pose a danger if readily available to clients shall be stored where inaccessible to clients.
Inspector finding
Based on observation, the licensee did not comply with the section cited above by having fabreeze, Clorox wipes, lighter and knives unlocked which poses an immediate health and safety risk to persons in care. POC Due Date: 05/02/2024 Plan of Correction 1 2 3 4 Administrator agreed to keep all chemicals, knives, Clorox wipes and lighters locked at all times. Staff removed and locked all items. DEFICIENCY CLEARED DURING VISIT.
Regulation
The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors.
Inspector finding
Based on observation, the licensee did not comply with the section cited above by having the kitchen and dining room floors in disrepair which poses a potential health and safety risk to persons in care. POC Due Date: 06/03/2024 Plan of Correction 1 2 3 4 Administrator agreed to have the floors repaired or replaced and submit photos to CCL by POC date
Regulation
(2) The premises shall be maintained in a state of good repair and shall provide a safe and healthful environment.
Inspector finding
Based on observation, the licensee did not comply with the section cited above by having fence located in the back and side yard in disrepair planks missing and fence leaning which poses a potential health and safety risk to persons in care. POC Due Date: 07/01/2024 Plan of Correction 1 2 3 4 Administrator agreed to repair or replace the fence and submit photos to CCL by the POC date.
Regulation
(c) General storage space shall be maintained for equipment and supplies as necessary to ensure that space used to meet other requirements of these regulations is not also used for storage.
Inspector finding
Based on observation, the licensee did not comply with the section cited above by using residents bedroom closets, behind the sectional, in the hallway and residents bathroom, in front of the treadmill, on the side of the TV. stand and in the dining area for storage which poses a potential health and safety or risk to persons in care. POC Due Date: 06/21/2024 Plan of Correction 1 2 3 4 Administrator agreed to remove all the storage and get a storage unit/shed or remove the items from the facil…
Regulation
(e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1569.17(b) shall prior to working, residing or volunteering in a licensed facility: (1)Obtain a California clearance or a criminal record exemption as required by the Department...
Inspector finding
Based on observation, the licensee did not comply with the section cited above by not having a Fingerprint Clearance/Criminal Record Clearance for S2 which poses an immediate health and safety risk to persons in care. POC Due Date: 05/02/2024 Plan of Correction 1 2 3 4 Administrator agreed to have caregiver finger print cleared and associated to the facility before S2 returns to the facility. Administrator will submit to CCL a copy of Fingerprint/Criminal Record Clearance and association of …
InspectionSeptember 25, 2023No deficiencies
Inspector: Paris Watson
Plain-language summary
During a routine annual inspection on September 25, 2023, inspectors found the facility in compliance with all regulations — the building was safe and clean, with proper fire safety equipment, accessible bathrooms with grab bars, secure medication storage, and adequate food and supplies. Inspectors reviewed all six residents' records and checked staff qualifications, including first aid training. The facility was asked to submit updated administrative documents by mid-October.
View full inspector notes
On 09/25/2023 at 2:00 PM, Licensing Program Analysts (LPAs) P. Watson and A. Gomez arrived unannounced to conduct Required 1 Year Annual inspection. Upon arrival LPAs were greeted by caregivers. LPA P. Watson spoke to House Manager, Monique Robinson on the phone and explained the purpose of the visit. Monique was unable to join visit and allowed caregiver, Jocel Biluan to sign the documents. The facility’s fire clearance was approved for 5 Non-Ambulatory and 1 Bedridden. LPAs toured facility with including but not limited to bedrooms, bathrooms, kitchen, common area and backyard. The facility consists of 7 total bedrooms which 6 bedrooms are occupied by the residents and 1 bedroom is occupied by staff. All outdoor and indoor passageways are kept free of obstruction. There are no bodies of water observed. A comfortable temperature is maintained at 66 degrees Fahrenheit. LPAs observed lighting in all rooms are adequate for the comfort and safety of the residents. The hot water temperature in the residents’ shared bathrooms were measured between 105 degrees Fahrenheit and 120 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum 7 day supply of nonperishable and 2 day of perishable foods. Centrally stored medication and sharps were locked and inaccessible to residents. Smoke detectors and carbon monoxide detectors were in operating condition during visit. Fire extinguisher was last serviced on 11/23/2022 . First aid kit was observed to be complete. Emergency disaster drill was last conducted on 06/14/2023 . Report continues on 809 C 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 At 2:30 PM, LPAs reviewed 6 of 6 residents records. At 2:45 PM, LPAs reviewed 5 of 11 staff records and 5 of 5 have first aid training and associated to the facility. At 3:45 PM, LPAs reviewed a sample of 6 of 6 resident’s medications. Updated copies of the following documents were requested for facility file and are to be submitted to CCL by 10/16/2023: LIC 308 Designation of Administrative Responsibility LIC 309 Administrative Organization LIC 500 Personnel Report LIC 610E Emergency Disaster Plan Liability Insurance Current Administrator’s Certificate No deficiencies cited during visit. Exit interview conducted and a copy of this report provided .
ComplaintMay 17, 2022Type B1 deficiency
Inspector: Catherine Lin
Plain-language summary
An unannounced infection control inspection on May 17, 2022 found that bedroom 6 lacked adequate storage space for a resident's belongings because the closet was filled with mattresses, pillows, and unrelated items; the facility was otherwise compliant with screening, food supply, and emergency preparedness requirements. The facility was directed to correct this storage deficiency by a specified date.
View full inspector notes
On 5/17/2022 starting at 11:04 a.m., Licensing Program Analyst (LPA) Catherine Lin arrived unannounced to conduct Infection Control Inspection. LPA met with House manager Monique Robinson and disclosed the purpose of the visit. During the Infection Control Inspection, LPA toured facility including but not limited to front entrance, screening station, hand washing stations, bedrooms, common areas, kitchen and backyard. There is one central entry point for universal screening for staff, residents and visitors. Facility has a sufficient 2-day perishable and one-week non-perishable food supply. Facility has Mitigation Plan, Emergency Disaster Plan, and maintains record of routine screening for residents, staff and visitors. THE FOLLOWING DEFICIENCY WAS OBSERVED: · Approximately 1:00 p.m., LPA observed there was no space for resident's belonging at bedroom 6, the closet was filled up with mattress, pillows, toys, and clothing were not related to resident. The above deficiency was observed (see LIC 809D) and cited from the California Code of Regulations. Failure to correct deficiency by POC date may result in additional Civil Penalties. Exit interview conducted with House Manager. LIC809D, Appeal Rights and a copy of this report provided.
Regulation
(B) Bedroom furniture, which shall include, for each resident, a chair, night stand, a lamp, or lights sufficient for reading, and a chest of drawers.
Inspector finding
Based on observation and interview, the licensee did not comply with the section cited above in 1 out of 6 bedrooms did not empty the closet for resident's belongings which poses a potential health, safety or personal rights risk to persons in care. POC Due Date: 05/24/2022 Plan of Correction 1 2 3 4 The house manager agreed to empty the closet and submit photo to CCL by the POC due date.
Federal summary
CMS Care CompareNot a CMS-certified facility
California RCFEs (residential care facilities for the elderly) are licensed by the state, not by CMS. CMS data only applies to skilled nursing facilities or to CCRCs that operate a licensed SNF wing.
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